Debenhams Reviews

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★★☆☆☆
1.5 / 5
15% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

Summary

Debenhams is one of those shops that you could easily spend a whole day in and refurb the whole if your house if you're not careful! Do you like shopping at Debenhams? Share your experience and create a review to help other customers.
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★★★★☆

“best shopping experience”

Written on: 19/10/2014 by angelamaddiemoobailey (1 review written)

I had a bra fitting at the Wimbledon store.The staff member that helped me was fantastic. Friendly,a ttentive, and i am very happy with my purchases. I would highly recommend visiting this store. We also enjoyed our lunch in the cafe. we were hoping to purchase pyjamas for an 11 yr old but sadly could not find any… Read Full Review

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★★★★☆

“theraputic”

Written on: 30/05/2013 by 1bonnie784 (1 review written)

I am a regular shopper of Debenhams department store at SILVERN POLLOCK GLASGOW and I feel it is time to thank the staff of the store for a good service they give their customers in particular to Margaret and Helena who work at the fragrance counters. they are very pleasant approachable and helpful .They know their products and are never rushed but take their time to listen and give appropriate advise to suit each customer.Thank you I look forward to seeing you on my next visit to the shop. I… Read Full Review

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★★★★☆

“Bit of bad and bit of good”

Written on: 08/05/2013 by SunFlowers1965 (3 reviews written)

Last year I ordered a coat online, and as i was paying postage anyway i added on a purse. I then got an email from them saying the coat wasn't available after all - but they had shipped my purse. I wasn't happy about this as I wouldn't have ordered the purse on its own and pay £4+ postage on it, but when I complained they did't care or help and I decided never to order from them again. BUT then my sister got a really lovely coat from there and I had to have it. So after months of keeping an… Read Full Review

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★★★★☆

“Good online service”

Written on: 06/08/2012 by headjess (7 reviews written)

I recently visited my local Debenhams store as they had one of their famous sales! I managed to find some real bargains but I was however let down by the fact that they did not have my sizes left in a few items. I decided to check out the online store to see if I could find the same deal and I was really impressed with the overall experience and quality of service. The website was really easy to navigate and I managed to find the sale products in my sizes without any fuss. I then placed my… Read Full Review

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★★★★☆

“Ordered products online”

Written on: 26/05/2012

After visiting my local debenhams to try and find a bra that actually fits, I was told my size wasn't in stock but there was currently a sale on and free delivery online. So I browsed online finding a few that I liked in the right size and ordered the free delivery, that should arrive in the next 4 days or so. I ordered on the 21st, and it arrived on the 24th by a woman in a car - which I had no worries about, she seemed nice enough. My only concern with the whole experience was the tracking… Read Full Review

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★★★★☆

“Very good service. The lady that helped me, Charmaine,...”

Written on: 01/01/2011

Very good service. The lady that helped me, Charmaine, was very helpful, professional and knowledgable. She made me feel comfortable and was very friendly. She was obviously very busy, and could have used an extra staff member for some help with fetching different sizes from the shop floor for customers. Customers didn't have to wait very long but they could have done with a few more fitting rooms. Also, there wasn't much space to hang items, perhaps a small hanging space on the wall… Read Full Review

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★★★★☆

“I don't shop in Debenhams too often but I decided to...”

Written on: 06/08/2010

I don't shop in Debenhams too often but I decided to try it out one day. I went in to find new make-up and I went to the benefit counter. The staff were very friendly and willing to help with anything. There's nothing really that I don't like about the store itself. I love the layout of the store. Everything is easy to find. There was nothing I really needed to know before i made my purchase… Read Full Review

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★★★★★

“Good Value for Money - generally good service -...”

Written on: 21/05/2009

Good Value for Money - generally good service - Debenhams opens longer than any other department store so very convenient.

I love their kids ranges - much better than Next and funkier than M and S… Read Full Review

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★★★★★

“After spending all day walking around Manchester...”

Written on: 07/12/2006 by AndreaG (242 reviews written)

After spending all day walking around Manchester looking for a pair of long black boots (most of which were too big around my calf), I found a pair in Debenhams. I picked them up off the standard display and they had a price tag of £150.00. On the display it did say Discount on selected ranges, and so I asked the assistant. She went to find out, and came back and told me that they were in the sale at £110.00. I tried them on, and at first I was not sure, as they had false laces up the front… Read Full Review

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★★★★☆

“I like Debenhams it has a very good cosmetic...”

Written on: 29/07/2003 by Sue. (1 review written)

I like Debenhams it has a very good cosmetic department selling a good selection of make up and perfume, the shoe department has a good range of makes and styles at reasonable prices… Read Full Review

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