Screwfix www.screwfix.co.uk Reviews

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Screwfix www.screwfix.co.uk
3 stars
Average rating for this product is: 3 out of 5

From 7 ratings and 13 reviews

Thumb up 77% of users recommend this product

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Average Ratings for Screwfix www.screwfix.co.uk

  • Customer Service4.1 stars
  • Quality of website3.6 stars
  • Value for Money3.6 stars
  • Reviewer Ratings3.8 stars
  • Overall Rating3 stars

13 Reviews For Screwfix www.screwfix.co.uk

  • c1988 Rank: Corporal 20th Aug 2009

    Reviewer rating: 3 stars


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    average Screwfix product for the price, delivery ok though.

  • toolnetarecrap Rank: Corporal 9th Jun 2009

    Reviewer rating: 5 stars


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    Can't fault Screwfix.Good prices, speedy delivery, never had any stock problems.

  • bee Rank: Staff Sergeant 29th Apr 2009

    Reviewer rating: 4.5 stars


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    during 2008, renovated house, ordered lots of stuff from screwfix online, always delivered next day without fail.

  • annakeely 27th Apr 2009

    Reviewer rating: 5 stars


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    i've never ordered anything from Screwfix before,but I certainly would again... Had no internet at the time so rang their FREEPHONE number ( none of those annoying 0871 numbers)it was answered IMEDIATLY by a PERSON !!! They were extremly helpful and pleasant to deal with ,so I ordered a Makita lawnmower on the Thursday night... it was with me first thing Saturday morning ..what more could you want...excellent...Anna

  • mkav 12th Jan 2009

    Reviewer rating: 5 stars


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    Ordered a tool set from Screwfix Saturday night. Received an email Sunday confirming despatch and received the parcel Monday morning.
    Very efficient delivery.

  • marsdec03 27th Aug 2008

    Reviewer rating: 0.5 stars


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    I ordered a summerhouse priced £1799 on line and received an e mail to confirm the order had been placed and delivery would be in 21 days. When i rang the week before the due delivery date to explain i was on holiday and would not therefore be home to accept the delivery, i was told that the order had been cancelled by Screwfix and i should have had an e mail to confirm ( i hadn't but its their word against mine). They offered to reorder the product but i would have to pay the increase of ...

  • badger369 Rank: Sergeant 23rd Sep 2007

    Reviewer rating: 4.5 stars


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    Screwfix are a first rate supplier, with excellent customer service! We now have an account with them, and they have a key accounts customer service; which I have found is second-to-none (others could learn from this company). Deliveries are normally on time, but if it does go walkabout, or if things are missing, the customer service department promptly send out replacements.

  • paul sanderson Rank: Sergeant 9th Jun 2007

    Reviewer rating: 5 stars


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    Recommended by a friend who got a £10 voucher for it as well, he has been a customer for a while.
    It is just so convenient when you can order and get free delivery too! Especially for item that are too big to get in the car.
    The book that comes has everything you could need.
    Just ordered my decking lights now!!!

  • taimar78 Rank: Lance Corporal 18th May 2007

    Reviewer rating: 5 stars


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    I have used them for a few years now, and I would recommend them to anyone. Excellent service, next day delivery on nearly everything when ordered on the web, or there are over the counter centres all over the country. The Screwfix concise catalogue makes ordering easy.

  • downestimberproducts 28th Feb 2007

    Reviewer rating: 1.5 stars


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    I ordered a 110V tripod light from the selection of 100V lights available page 279 catalogue 85. It transpires that you cannot any longer purchase the 110V x 500W halogen lamp from Screwfix to use in their lights even though they are still advertised in the price list as item 153753. There is no point in advertising a 110V light in their catalogue if you cannot obtain further replacement lamps when they break. I cannot have a refund on the tripod light set as I had purchased it over 30 days ...

  • dmccdmcc 6th May 2005

    Reviewer rating: 0 stars


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    I ordered a delivery from screwfix via their website on wednesday evening and paid the extra for saturday delivery (£4.00) ok. Went through payment. Address defaulted to wrong address ok no problem I'll ring up and change it. I rang up 08:00 Thursday and changed the address. I was rang back at 16:30 and told new address had been confirmed. It was dispatched 18:22 Friday to the wrong address. I got an email to confim it had been deliverd to the wrong address and when I rang up I was told th ...

  • sue5665 Rank: Corporal 17th Mar 2004

    Reviewer rating: 5 stars


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    I came across Screwfix when surfing the net, and, as we are renovating our house, thought that their prices were good. The web site is great and very easy to use. Our 1st order was made at 10pm on Monday night and we received it Wednesday morning. 1 item was broken so I phoned them and the staff were very helpful, they picked it up the next day, and a replacement was sent. I have since made 3 more orders with them and have had no problems. You can even track your order and they e-mail you to te ...

  • cavaliergb. Rank: Lance Corporal 30th Dec 2002

    Reviewer rating: 5 stars


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    I must praise the lady "Mary" at www.screwfix.co.uk who dealt with my phone call on 22nd December.

    I had ordered an item on-line after seeing it in an advertisement in a woodworking magazine when I realised that the final price (after I had placed my order) was higher than that quoted in the magazine.

    I phoned hoping to clarify the situation and see why the price was different.

    Mary dealt with my call very efficiently. She found my on-line order just minutes after I had entered it and m ...