Screwfix www.screwfix.co.uk Reviews
Latest Reviews
★☆☆☆☆
“Avoid at all cost”
Written on: 01/04/2013 by kwai168
I purchased a shower pump from the Woolwich branch, on the 25th march 2013, ended up not needing it any more, it was never fitted, but opened the box to check the product, it has been left in a dusty home being refurbed. I took the pump back to the branch to get a refund. the shop assistant Mike, opened the box had a look at the pump, called his supervisor over (Jason) to take a look, they then took the pump into the back of the warehouse, spent about 10-20mins came back and said this pump... (read more)
★☆☆☆☆
“Poor product. Customer always wrong. Product review...”
Written on: 22/03/2013 by Sparky58 (1 review written)
Products delivered very poorly packaged and hence damaged. Products were not as described and poorly made. Screwfix quibbled about every aspect. Wasted a lot of time and gave up in the end. Wrote a review on their site but they deleted it! Will never buy from them again.. (read more)
★★★★★
“The personal touch”
Written on: 02/03/2013 by hunter18 (1 review written)
At your newly opened Workington store I purchased a ring galv gate latch, sadly it had a fault, I was offerd areplacement immediately, no question. I had been given the last one in stock, so I opted for a black replacement, this was 26 pence more, dressed in my boiler suit I had not a bean on me, however I did offer my debit card. Daniel, the counter chappie very kindly put in the 26 pence from his own pocket. I will return this, but he certainly got me out of a spot. I am retired, but have... (read more)
★☆☆☆☆
“Do not waste your time with the Perth store”
Written on: 18/01/2013
I have never been treated so badly by anyone, 'Billy' the manager was so rude, that I will never be shopping there again. I am so angry about this, and felt like I was being scorned like a child, because THEY sold me a faulty product. I feel sorry for the rest of the folk who work there. (read more)
★☆☆☆☆
“Brushed Chrome Light Switch”
Written on: 31/12/2012 by salmon14 (1 review written)
This the second switch that has now failed in less than twelve months,my main concern is the safety aspect for fire or electrical shock.I have emailed Screwfix and just got the fob off reply so beware. (read more)
★☆☆☆☆
“Generally a good company but lack care when things go...”
Written on: 29/12/2012
Generally have performed quite well over the years i have been dealing with them, However when the delivery dose not turn up on the day it is promised and confirmed, it is not given any priority to secure its delivered the next day and it also failed to arrive a day late When i rang their staff (including eventually speaking to a manager) and requested they take some initiative with their carrier to ensure it comes on the next working day (unfortunately i now also got caught up with a... (read more)
★☆☆☆☆
“Heres what screwfix dont want you to know”
Written on: 04/12/2012 by 2lippy (19 reviews written)
My issue is with the power tools and prices of products at screwfix. The powertools are made specifically for screwfix buying prices, they wont buy the drills etc from say dewalt in stadard spec instead they choose to have the drills made as cheaply as possible using cheap plastic drive gears as oppossed to metal gearings. This is fine for odd job joe but its the reason why tradesmen are fed up with broken drills that even dewalt technicians cant repair for you. (I know its happened to me)... (read more)
★★★★★
“GOT TO SAY MY PIECE HERE”
Written on: 20/11/2012 by ClivePearson (3 reviews written)
I think Screwfix is an excellent company, and I don't like to see a concentration of reviews from just complainers, so thought I'd try to balance things up. I now deal with their trade counter more than online, and the service is always excellent. If a product doesn't meet expectations they always refund me immediately, the same applying to any materials that are surplus to requirements. Screwfix, you have my vote!!!!! (read more)
Deney's Response to ClivePearson's Review
Written on: 15/02/2013
I have to agree with you on this, I bought a karcher wet & Dry that broke and it was changed straight away with an apology. Staff at Blackpool 100% even though I bought it online
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★★☆☆☆
“The missing Radiator.”
Written on: 14/09/2012
Ordered 8 radiators on line only to have delivered 7 by one person sub contractor who asked for help to unload van.My wife assisted with the delivery and noted the packaging falling of the radiators.When I arrived home 1 rad missing after a phone call missing rad was 100 miles away and said that they would get it re delivered in three days.Guess what after a further phone call they now have NO CLUE AS TO ITS LOCATION.They have taken my money quickly enough and my wife now has a bad back,the... (read more)
★★☆☆☆
“Shop soiled tools”
Written on: 21/08/2012 by DeeA (1 review written)
I ordered a Erbauer from a local store and had to get a friend to pick it up. I saw that the box had been knocked about and tampered with. I contacted the local store and spoke with the manager and found him to be unprofessional and very unhelpful. He said that it was not unusual to repackage items that were on the shop floor and sell it on. I told him that by advertising goods on the shop floor for customers would be classed as shop soiled and should not be sold to customers as new and that... (read more)
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Showing 1 - 10 of 52 Reviews
★★★☆☆
“OK”
Written on: 28/07/2012 by davejpr (1 review written)
Order didn't go through the site so I had to telephone up. Once again I fell for the marketing ploy of them suggesting a few special offers (prices less VAT of course). It is a while since I last made an order. They then state you can't return the goods or cancel the order. Its only when you check the order that you see that the "special offer" items are high priced goods that you can get at half the price elsewhere! My advice is don't say yes to any suggestions for anything other than... (read more)
★★★★★
“Love them!”
Written on: 16/07/2012 by JontySays (1 review written)
I've used Screwfix for around 5 years now and I can't fault them at all. I used to use the catalogue and phone through orders to start with, but I obviously I now go online. Delivery is always prompt and I'ven ever had a wrong part or anything missing from an order. The prices are amazing versus what you'd pay at a normal DIY store and now that have actually started to open trade counters around the country in industrial unit thing couldn't be better. I was there with my 3 year old daughter... (read more)
Guest's Response to JontySays's Review
Written on: 22/07/2012
They have deteriorated RETURNS are hard to do they contradict and lie on the phone
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★☆☆☆☆
“Delivered to wrong address, refusing to give refund”
Written on: 06/07/2012 by ronniez
I ordered from screwfix for next day delivery. When I did not receive the items I checked the status on the order. It showed delivered, and the signiture was by someone I had never heard off!! I contacted screwfix many times explained that I had not received the items and the fact I really needed them urgently. They refused to send me a replacment, and refused to issue me a refund untill they retrieved the items from the wrong house they delivered to, which I had to wait for a "driver... (read more)
★☆☆☆☆
“Go get 'Screwfixed'”
Written on: 18/06/2012 by BWF25 (5 reviews written)
'Screwfix' sent me its current (Summer 2012) catalogue. Coincidentally, it arrived at the time I was constructing a large garden patio and was at the stage when I would need a number of PVC corrugated roofing sheets and the appropriate fixings. OK...easy eh? Just order them and wait for delivery? Hmm...not quite. Here's what happened. 1. Day one. Phoned the 0500 free number and placed my order verbally, quoting the page number, product numbers and quantity required. Told that, as per the... (read more)
★★★★★
“Saffron Designer Concepts”
Written on: 08/06/2012
Furniture Point is actually good. I bought some furnitures like 6 chairs from there. They are all good. You can also visit Saffron Designer Concept at 1 Allenby Road, 2nd Floor, Kolkata: 700020. I bought a bed sofa set and dinning table from. They have exclusive collections of furnitures and house decorating stuffs. You can try there aswell. (read more)
★★★★★
“Saffron Designer Concepts”
Written on: 08/06/2012
Furniture Point is actually good. I bought some furnitures like 6 chairs from there. They are all good. You can also visit Saffron Designer Concept at 1 Allenby Road, 2nd Floor, Kolkata: 700020. I bought a bed sofa set and dinning table from. They have exclusive collections of furnitures and house decorating stuffs. You can try there aswell. (read more)
★☆☆☆☆
“Just Plain Rude”
Written on: 25/05/2012 by bobbobbobboob
Don't bother asking these guy any questions. They don't know anything about their own products and won't go and look anything up for you. When I asked specifics about how much weight some fixings could take, which should have been listed on their website but the page was missing, they informed me that "If you don't know what you are doing, you should go and pay a tradesman". So I won't be buying any of thee fixings I need here! I will go and find someone that understands the purpose of... (read more)
★★★★☆
“Great Delivery Service”
Written on: 14/05/2012
I have used Screwfix for some years; initially for Business, but now retired it's for personal use. Delivery service has always been great. Since retiring I now have time to get computer savy and hence now shop online. The biggest problem is knowing the exact/correct name for the item you want. If you don't have that, you end up browsing for some time in order to find your item; if you can. Screwfix have just opened a shop in our town but don't always have what you want and have to order it... (read more)
★★★☆☆
“Usually good, sometimes below average”
Written on: 15/04/2012
I find Screwfix good most of the time. Usually their prices are very competative and the quality of their products good. I do like the product reviews on their website; it really helps to make an informated decission on what to buy, especially if it's a product you've not used before. Occasionally they're just really silly and annoying, for example when they don't have certain items in stock... A few weeks ago it was double sided carpet tape at the Edinburgh Seafield Road branch and today it... (read more)
Annoyed65's Comment
Written on: 24/04/2012
maybe the people before you that day all bought the same items ! shops occasionally run out of popular items. you could have checked stock online before you went.
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Cook007's Comment
Written on: 24/04/2012
Other people bought up all Frog Tape, all kinds and all sizes that day...? Yeah right. It's like finding there's no toilet paper at all in your local supermarket.
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★☆☆☆☆
“CANNOT USE PRODUCT”
Written on: 21/03/2012
WE ORDERED A FIREPLACE AND SURROUND FROM SCREWFIX, WE WERE HAPPY THAT WE COULD PURCHASE THESE ITEMS WITHOUT A HEFTY BILL. HOWEVER, THE PRODUCT ARRIVED AND WAS FITTED BY OUR EXPERIENCED ENGINEER. THE PRODUCT CAME WITHOUT THE VALVE NEEDED TO MANUALLY LIGHT THE FIRE. THEREFORE THE FIRE CAN ONLY BE USED IF THE PILOT LIGHT IS LEFT ON. THIS IS NOT PRACTICAL WITH A SMALL CHILD. THE VALVE IS PARTICULAR TO THAT TYPE OF FIREPLACE. SCREWFIX WERE CONTACTED ON SEVERAL OCCASSIONS (TAKING AT LEAST 1 HR... (read more)
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Showing 11 - 20 of 52 Reviews
★☆☆☆☆
“Charging twice and not giving refund”
Written on: 20/03/2012 by sharkiesdad (1 review written)
I ordered a radiator and other items on line for delivery to the Derby branch for me to collect on a Saturday after 12pm as I needed these items for first thing on the Monday. I drove to Derby and the items had not arrived. I was in the branch about an hour, on the phone to their head office to sort. They stated I would have to re-order the items and they would deliver them to my house on the Monday. I reluctantly agreed but stated I wanted the items there in the morning. They tried charging... (read more)
★☆☆☆☆
“Helpless”
Written on: 12/03/2012
I brought a KENDE MIG welder. I needed a gas regulator to fit this welder. I pop into my local store in derby and they said we are unable to help as purchase was made online. But they did tell me to go machine mart and maybe they can help. Machine mart only do clarke welder equipment. I return back to screw fix explaining the problem they told me to do online research and find a supplier. Still no luck. Also great deals but never seem to be in stock. (read more)
★★★★★
“Super Efficient as Usual”
Written on: 02/02/2012 by awhitham (12 reviews written)
I used to go to the screwfix branch to order / collect things. Recently started their ordering on line and collecting at branch. The items were ready packed when I got there. (15 min needed from order time to collection). All in stock and served pleasantly at the Accrington branch. (read more)
★☆☆☆☆
“Miss-selling”
Written on: 27/01/2012 by IMB1172
Watch out!! This company is selling A2 stainless when you think you are buying A4 marine grade. I ordered some A4 grade M8 stainless studding. I received it and saw there was a very small amount of green paint at the end of each of the rods. After doing some research on the net I discovered this meant it was A2 and not A4!! There is no other way of telling on these, so you HAVE to assume that screfix is supplying what it says. Needless to say the possible consequences of this in some... (read more)
Guest's Response to IMB1172's Review
Written on: 23/07/2012
I keep seeing more and more bad reviews for screwfix :(
I don't use them any more (haven't done for quite some time now), instead I use fix8 because I find the service much better and the pricing to be very good for all the fixings etc I have need for DIY around the house and garden :)
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★★★★★
“ALWAYS GOOD SERVICE”
Written on: 10/01/2012 by NigelW2 (2 reviews written)
I have used screwfix many times, over the last five years, always had next day delivery without any problems.one or two items have been damaged in transit, but replacements have always been sent promptly.Customer services have always been pleasant and helpful. (read more)
★☆☆☆☆
“guarantees”
Written on: 14/12/2011
do not trust Screwfix,s 5 year guarantee after one year screwfix dont want to know. you are left to battle it out with the manufacturer. Still trying to get a replacement heating pump after 2 weeks of phone calls (read more)
Annoyed65's Comment
Written on: 24/04/2012
after the first year most guarantees fall to the manufacturer
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★☆☆☆☆
“Do NOT buy from Screwfix You will be SCREWED and in a FIX”
Written on: 28/11/2011 by Woodworkersunite (1 review written)
Reveived Item, power button was faulty. Called to return and had to fight tooth and nail to get a refund rather than a replacement. The courier failed to turn up the following day so I called in. (read more)
★☆☆☆☆
“Arrogant counter staff at Chelmsford”
Written on: 22/11/2011
I bought a Forge Steel workbench from Chelmsford store. I didn't remove it from its box (which was unsealed when handed to me) and I kept it in my car for less than 24hrs. It was to be a Christmas present for my son in law. After reading product reviews on Screwfix website I decided overnight to return it and ask if I could exchange it for the Black & Decker model and pay the £20 extra. "Don't do Black & Decker" was the reply. I said I had seen one in Screwfix catalogue, page 818.... (read more)
★☆☆☆☆
“Bad customer service, poor comunication still waiting...”
Written on: 25/07/2011
This is the second time I have ordered from screw fix building supplies, all i can say is stay well clear of them. the first order over £250.00 arrived, large poly sheets and plasterboard were damaged in transit. Second time I spent over £350, next day delivery. You can't order on line the website is basically an electronic catalogue you have to order over the phone. Screwfix sent an email stating my order had been shipped, that is a completes lie. Next day delivery didn't happen. It got... (read more)
Guest's Comment
Written on: 14/10/2011
Same issues, ordered a expensive toilet they got all the parts wrong. Then next day delivered the wrong parts again. Over the phone they just basically said, 'not their issue' said they would call back 6x never did once.
After 6 calls they finally asked for the issue to be dealt with in writing and offered a £10 voucher. Cost of extra parts and labour was over £50. They did even say sorry once.
I would not trust screwfix to deliver their own catalogues on time and to right address.
They are part of Kingfisher PLC, avoid them you get better goods and service (and warrenty) from a market stall .
Screwfix should be called Screwyou.com. I've had to deal with 10+ supplies while I have had my house worked on Screwfix are 10x worse than anyone else I had to deal with.
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★☆☆☆☆
“I bought from Screwfix and they started sending me...”
Written on: 14/03/2011 by ianhead (4 reviews written)
I bought from Screwfix and they started sending me unsolicited text messages. Some research has told me that they also pass your details onto organisations that will send you messages for which you must pay tens of pounds unless you unsubscribe.
They insist on knowing your mobile phone number "for delivery reasons" when its actually for shady marketing reasons.
I would have nothing to do with them.
(read more)
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Showing 21 - 30 of 52 Reviews
★★★★★
“Always great service, on-time deliveries & quality...”
Written on: 07/03/2011 by Pelidave (2 reviews written)
Always great service, on-time deliveries & quality products (read more)
★★★★★
“I have used Screwfix many times over the years. Less...”
Written on: 06/03/2011
I have used Screwfix many times over the years. Less so recently because they are more expensive than competitors, but their offers can very worthwhile.
The last order I placed included a spirit level (that was £3 reduced from £15!). When it arrived, it had been ruined by the delivery people, who had bent it big time! I rang Screwfix to let them know, and they could not have handled it better.
They apologised profusely and sent me a replacement immediately. The replacement was really...
(read more)
★☆☆☆☆
“I was told that I could not have a heater from the...”
Written on: 13/12/2010
I was told that I could not have a heater from the stock of 26 as mine had been ordered and was being delivered by Parcelforce so I had to wait for it to arrive, even though I had PAID CASH FOR IT (£23.99). When I eventually got it and took it home it was NOT WORKING. A customer service agent (a man) told me he had arranged to have a new one delivered on Monday (13th December 2010). When I rang up (yes you guessed it), he had not recorded it at all. The story is too long. i wish I had... (read more)
Guest's Comment
Written on: 31/05/2011
What more do you want? Your issue has been acknowledged, they even gave you a voucher back (nearly 50%) of the original order and are chasing the issue for you personally.
'As I write one of the managers is trying to have the non-working one collected and a new one delivered'
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★☆☆☆☆
“bought a boiler for my heating they promise next day...”
Written on: 08/12/2010
bought a boiler for my heating they promise next day delivery but it took them 7 days, by the time i bought my own and fitted it, when i ask for refund i was told i cant have till they receive their goods back, i reminded then trading standards and after long argument someone refunded me but very rude and no sense of customer dealing please avoid. (read more)
Guest's Comment
Written on: 31/05/2011
Boilers are on a seven day delivery cycle which is supplied by another company. The terms and conditions and the seven day delivery are in fact well indicated on your purchase order. As your goods are in transit Screwfix are under no obligation to refund you until the order has been fulfilled. Be happy that someone went out of their way to refund you earlier than legally required to keep you sweet.
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★☆☆☆☆
“i ordered a welder and paid at 6 am on friday morning...”
Written on: 27/11/2010
i ordered a welder and paid at 6 am on friday morning and paid extra for a sat delivery
the item did not arrive upon phoning there helpline i was told that it was not guaranteed delivery they also told me i could complain by writing to the head office but whilst talking to the call centre had the phone put down on me 3 times they told me that i could collect the item myself from a branch 30 miles away but i would have to pay for the item and get a refund at a latr date for the one i had...
(read more)
A1B2C3D4E5's Comment
Written on: 03/01/2011
I found this review not helpful because... The person writing the review can't spell and punctuate properly which made it difficult to read and understand. It was just one long sentence without capital letters, comma's, or full stops in the correct places.
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★☆☆☆☆
“I saw that Screwfix offered next-day Saturday delivery...”
Written on: 22/06/2010
I saw that Screwfix offered next-day Saturday delivery if ordered by 6pm, "Brilliant" I thought, it'll save me a trip to B&Q and I can get cracking with the decorating and since I was ordering over £100 it would be free delivery.
Waited in all day Saturday for it to arrive (beautiful sunny day), nothing. Sunday I get an email saying it would arrive on Monday. Since I work during the week this was very inconvenient and phoned customer service, I had to leave a note on the door to tell...
(read more)
Guest's Comment
Written on: 31/05/2011
Very unfortunate situation. The irony is that the warehouse in wincanton 99.99% of the time has the stock sitting there. Unfortunately when you end up using an outside delivery company over the weekend they often prove unreliable and unhelpful. Plus Parcelforce is notoriously poor with both customer service issues and punctuality, but they still rate higher than the other companies out there.
According to h/o fulfilling an order for a weekend delivery is satisfied roughly 92% of the time, which obviously doesn't help you here. In future if you have issues like this they can give you good will vouchers up to £20 if you are prepared to chase it up.
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★☆☆☆☆
“I have twice put a review on concering a Site drill I...”
Written on: 03/03/2010
I have twice put a review on concering a Site drill I purchased.The review has not been published.The only reason I can think of is that Screwfix do not publish reviews that put a product into question and only the favourable reviews get published giving a false indication of the products suitability and quality. Srewfix mask constructive critisism of a product line in the review section in order to boost their sales.Its not all good! (read more)
Guest's Comment
Written on: 31/05/2011
This is not the case as clearly your 1star review is sat right here.
I personally cannot fathom your review score based on a £40drill. What are you expecting from spending £40? I know from experience that the warranty allows you to have it replaced with a year of purchase and they'll replace it in store. Is your review score based on the fact you think screwfix isn't letting you vent?
Check out screwfix.com for their reviews and you'll see that a great deal of products from their stanley or dewalts often have goods recalled due to defects or manufacturing issues - some of which prompt terrible reviews. Recalled goods which i know personally screwfix are very hot on.
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★☆☆☆☆
“Was in Canterbury for the day, went into ScrewFix to...”
Written on: 25/02/2010
Was in Canterbury for the day, went into ScrewFix to get some Jonsered chainsaw trousers and a back support. It was a friday and not that busy, i took my order to the desk, and to my delight the items were in stock but not at the store,( I had tried to order these from a store near to me but they had already told me that it was not something that they keep alot of as they are not required that often, and would have to order them in which could take a few weeks)If this store in Canterbury... (read more)
Guest's Comment
Written on: 31/05/2011
This is a troubling complaint and I can assure you this isn't normal. Staff in store do not have the capability of cancelling an order without authorisation - the refund process is the only way this can be done and it must be done in front of the customer.
This situation only occurs if an item is withdrawn from sales due to manufacturing defects. This flags all of that particular in stores as unfulfilled.
Unfortunately at this time there isn't a way that this can be rectified as it is so rare, so it is down to the customer to notify the sales team the moment the item isn't in stock. And if in this case it is a manufacturer's issue, you were probably best left without it.
As for the high pressured sales environment, this isn't actually the case. Due to screwfix being primarily a trader's orientated outlet improving sales is extremely difficult beyond normal advertising. Of course individual outlets have sales targets, but these are based on promotions rather than being sales orientated. There isn't anything sneaky about it.
As for keeping items in stock, with screwfix having 200thousand invididual lines from time to time the item you are want isn't always going to be available. And if you find yourself agrieved by any process in screwfix you should make a complaint, good will vouchers up to £50 are available depending on how badly your order was screwed up.
Be reasonable and you'll get more out of screwfix.
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★☆☆☆☆
“Screwfix have jeopardised their reputation in selling...”
Written on: 22/01/2010 by bejay (2 reviews written)
Screwfix have jeopardised their reputation in selling these partners wardrobes.They sidestepped my complaint by passing it to the wardrobe partner who didnt even reply. They are the cheapest nastiest product I have ever bought and are not worth a tenth of the price paid. Also they make a song and dance about delivery and charged £40. When I complained about the quality they said they would accept a return but would not refund the extortionate delivery charge. The website is inacurate for the... (read more)
Guest's Response to bejay's Review
Written on: 31/05/2011
What were you expecting when you paid £58 for a wardrobe?
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★★★☆☆
“average Screwfix product for the price, delivery ok...”
Written on: 20/08/2009 by c1988 (2 reviews written)
average Screwfix product for the price, delivery ok though. (read more)
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Showing 31 - 40 of 52 Reviews
★★★★★
“Can't fault Screwfix.”
Written on: 09/06/2009 by toolnetarecrap (5 reviews written)
Can't fault Screwfix.
Good prices, speedy delivery, never had any stock problems.
(read more)
★★★★★
“during 2008, renovated house, ordered lots of stuff...”
Written on: 29/04/2009 by bee (12 reviews written)
during 2008, renovated house, ordered lots of stuff from screwfix online, always delivered next day without fail. (read more)
★★★★★
“i've never ordered anything from Screwfix before,but I...”
Written on: 27/04/2009 by annakeely (1 review written)
i've never ordered anything from Screwfix before,but I certainly would again... Had no internet at the time so rang their FREEPHONE number ( none of those annoying 0871 numbers)it was answered IMEDIATLY by a PERSON !!! They were extremly helpful and pleasant to deal with ,so I ordered a Makita lawnmower on the Thursday night... it was with me first thing Saturday morning ..what more could you want...excellent...Anna (read more)
★★★★★
“Ordered a tool set from Screwfix Saturday night. ...”
Written on: 12/01/2009 by mkav
Ordered a tool set from Screwfix Saturday night. Received an email Sunday confirming despatch and received the parcel Monday morning. Very efficient delivery. (read more)
★☆☆☆☆
“I ordered a summerhouse priced £1799 on line and...”
Written on: 27/08/2008 by marsdec03
I ordered a summerhouse priced £1799 on line and received an e mail to confirm the order had been placed and delivery would be in 21 days. When i rang the week before the due delivery date to explain i was on holiday and would not therefore be home to accept the delivery, i was told that the order had been cancelled by Screwfix and i should have had an e mail to confirm ( i hadn't but its their word against mine). They offered to reorder the product but i would have to pay the increase of ... (read more)
★★★★★
“Screwfix are a first rate supplier, with excellent...”
Written on: 23/09/2007 by badger369 (4 reviews written)
Screwfix are a first rate supplier, with excellent customer service! We now have an account with them, and they have a key accounts customer service; which I have found is second-to-none (others could learn from this company). Deliveries are normally on time, but if it does go walkabout, or if things are missing, the customer service department promptly send out replacements. (read more)
★★★★★
“Recommended by a friend who got a £10 voucher for it...”
Written on: 09/06/2007 by paul sanderson (8 reviews written)
Recommended by a friend who got a £10 voucher for it as well, he has been a customer for a while.
It is just so convenient when you can order and get free delivery too! Especially for item that are too big to get in the car.
The book that comes has everything you could need.
Just ordered my decking lights now!!!
(read more)
★★★★★
“I have used them for a few years now, and I would...”
Written on: 18/05/2007 by taimar78 (2 reviews written)
I have used them for a few years now, and I would recommend them to anyone. Excellent service, next day delivery on nearly everything when ordered on the web, or there are over the counter centres all over the country. The Screwfix concise catalogue makes ordering easy. (read more)
★★☆☆☆
“I ordered a 110V tripod light from the selection of...”
Written on: 28/02/2007 by downestimberproducts (1 review written)
I ordered a 110V tripod light from the selection of 100V lights available page 279 catalogue 85. It transpires that you cannot any longer purchase the 110V x 500W halogen lamp from Screwfix to use in their lights even though they are still advertised in the price list as item 153753. There is no point in advertising a 110V light in their catalogue if you cannot obtain further replacement lamps when they break. I cannot have a refund on the tripod light set as I had purchased it over 30... (read more)
☆☆☆☆☆
“I ordered a delivery from screwfix via their website...”
Written on: 06/05/2005 by dmccdmcc (1 review written)
I ordered a delivery from screwfix via their website on wednesday evening and paid the extra for saturday delivery (£4.00) ok. Went through payment. Address defaulted to wrong address ok no problem I'll ring up and change it. I rang up 08:00 Thursday and changed the address. I was rang back at 16:30 and told new address had been confirmed. It was dispatched 18:22 Friday to the wrong address. I got an email to confim it had been deliverd to the wrong address and when I rang up I was told they... (read more)
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Deney's Response to 2lippy's Review
Written on: 15/02/2013
If this is true then I am with you 100% and I think it also says a lot about the Tool manufactures, they should be loyal to their own brand.
2Lippy's reply to Deney's Comment
Written on: 15/02/2013
Hi deney, i was told about it by the dewalt technicians that do repairs, they cannot repair many of the tools from screwfix. Buy a matching pair of drills one from a reputable dealer and one one from screwfix and you can tell the difference just by holding them, take them apart and itseven more apparent.
When i asked screwfix directly they wouldnt deny or acknowledge my claims and then stopped replying