I have been trying for nearly two months to get a six wheel deluxe folding shopping trolley from Argos, I finally managed to order one, but when I tried to put it together today, one of the Axel's was missing, I contacted customer service and they were not very good, and they insisted that if I wanted to a replacement I would have to do click and collect, even though I mentioned that no one can drive in our house for medical reasons, and we have no transport or support nearby to help us, and a manager is supposed to contact me back but I have heard nothing not very impressed with this situation

The next day, still having not heard from anyone at John Lewis, I called again to try to inquire about my blinds only to hear that the order had not been processed upon the day of purchase and had only been placed after I had gone to inquire in store!

Paid for a guaranteed delivery and no show. On calling John Lewis they can't say where our delivery is and whether we will receive it today. Absolutely gutted we have wasted our evening waiting for an expensive TV which is no where to be seen. Ridiculous, customer service zero. Will not be recommending to any family, friends or colleagues.

I purchased a Bosch hub and installation on John Lewis website, to replace the older Bosch hob. The hob stopped working within less than 12 hours post installation. I called John Lewis to request that they send an engineer to check the hob and the connections to complete the installation. I ended up being transferred several times, with no single department willing to take the responsibility for this. John Lewis' online department did not want to deal with this as well. It turns out, when a product

We look after our first grandchild on occasions and had the need to purchase a car seat for her, she is aged 10 months and we purchased a seat which was advertised on the Argos website ……the make was a baby start racer 1-2-3. When we got it home and opened the box it was of a completely different design and size ….we took it back and paid more for another baby start seat which again had to be returned as it could not be installed to an acceptable standard of safety. After three seats that were not suitable We ended up going to Halfords who were very safety conscious regards baby seats and we were able to look at every model they sold with really good advice on which type would suit the age of our granddaughter and the type of car it was to be used in We also learnt about buckle crunch which can occur if the seat is fitted using certain types of seat belts where the buckle rests against the seat in a certain way that if in an accident could break apart allowing the seat to propel forwards. We paid a little more but we ended up with an extremely safe baby seat which they also fitted in our car for us free My concern is when you buy baby seats from Argos there is no mention of buckle crunch and they seem to sell certain makes of seat which can only be considered as totally inadequate regards safety My advice is when buying a car seat go to somewhere like Halfords who have staff that have been trained on them ……although for us cost was no issue….. There are very reasonable priced seat available at Halfords and the peace of mind that we have a safe environment for our granddaughter while traveling with us means so much.

Honestly, for the price of the two plush I just bought, you'd think they'd keep the quality up, at least they'd show what was in the catalogue right? Nope, neither Twilight nor Pinkie were what they were supposed to be, the Alicorn Twilgiht has these very fake flat wings that seemed to be sewed on an already existing regular Unicorn Twilight. And Pinkie, while nothing "terrible" hasn't had her stuffing put in her mane, it's flat right now and I'm going to have to figure out how to open it up without ruining it to get the stuffing in there. This for nearly £70 is horrible, there are shops on Etsy that-while cost more-the quality is there, you see the work put in on them. Won't be using Argos for anything plush related again and might turn away from them alltother now, there are cheaper and far better looking designs on Amazon that would suit the fan far better now. The Pinkie I can somewhat forgive, it's only a small screw up, but the Twilight is down right misinforming.

Honestly, for the price of the two plush I just bought, you'd think they'd keep the quality up, at least they'd show what was in the catalogue right? Nope, neither Twilight nor Pinkie were what they were supposed to be, the Alicorn Twilgiht has these very fake flat wings that seemed to be sewed on an already existing regular Unicorn Twilight. And Pinkie, while nothing "terrible" hasn't had her stuffing put in her mane, it's flat right now and I'm going to have to figure out how to open it up without ruining it to get the stuffing in there. This for nearly £70 is horrible, there are shops on Etsy that-while cost more-the quality is there, you see the work put in on them. Won't be using Argos for anything plush related again and might turn away from them alltother now, there are cheaper and far better looking designs on Amazon that would suit the fan far better now. The Pinkie I can somewhat forgive, it's only a small screw up, but the Twilight is down right misinforming.

I purchased a Toshiba laptop which I must say I am very pleased with. I tried to download the trial version of windows office, only to find it kept getting rejected. I phoned Microsoft UK to see if there was a problem or if they had stopped the trial version. They done various checks and told me that the trial version had already been downloaded on my laptop nearly six months ago, I asked how this was possible as I had only purchased the laptop over a week ago, to be told that it was likely to have been a used laptop I have bought. After getting in touch with customer service and being fobbed of with excuse after excuse and no help at all. I for one being a loyal Argos customer will think twice about using them again.

Basically I ordered some wardrobes and draws. Meant to be delivered on mon 24/3/14 between 12pm and 6 pm at 5.55 pm I ring Argos to find out why my items haven't been delivered yet. Only to be informed they have :/ but no one has been to my address at all. Can't contact delivery man to see who's stolen my items. Have to then contact police and wait days until they can come and see me to give me a crime ref no that Argos are asking for. So now have an appointment with the police tmoro.... Spoke to a manager I think she said she was and she was really nice and authorised my times to be re sent. Good contact with Argos and I feel the problem has been resolved. Although the delivery driver us to blame and wants the sack in my opinion as now someone has over £250 worth of items for free!! Really disappointed and very stressed by the whole ordeal. I now feel I can't order items for home delivery as I can't risk losing things if paid for and having to go through all this again.