Argos Reviews - www.argos.co.uk

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  • Customer Service

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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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Latest Reviews

★★★★★

“Excellent customer service”

Written on: 24/07/2016 by Lighty (1 review written)

We visited Argos at imperial park bristol. Unsure of what printer to buy. We were a asked by a member of staff, if he could help.He was very knowledgeable and gave us great advice, he is an asset to the company… Read Full Review

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★★★★★

“perfect service”

Written on: 22/07/2016 by olO'Connor225 (1 review written)

have good time slots come when they are supposed to,text you when they are on their way. very helpful staff. really recommend. lots of choice in catalogue… Read Full Review

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★☆☆☆☆

“Untrustworthy”

Written on: 21/07/2016 by ajpf1961 (1 review written)

Ordered and paid extra for next day delivery for a Layzspa hot tub. Waited in all day only to get a call mid afternoon to say it would be another week. Shambolic service - go elsewhere… Read Full Review

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★☆☆☆☆

“Don't have home delivery from Argos”

Written on: 25/06/2016 by devinahardingham (1 review written)

Ordered and paid for White Knight tumble dryer c8317wv on 21/5/16. Delivered faulty on 2/6/16, phoned custoner service same day, and asked if I could return to local store 1 mile away, no. Collected 6/6/16, today 25/6/16 still no refund. Pritty poor service, will never use Argos home delivery again… Read Full Review

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★☆☆☆☆

“delivery to wrong address ”

Written on: 17/06/2016 by shelbie6601 (1 review written)

I purchased a tv from argos for delivery when it didnt show i called them up and they said it had been delivered but turns out it was the wrong address. The women i spoke to was helpful she said she needed to look into it and speak to the driver but i should be able to pick it up from store the next day as i did not want it delivering again. i didnt hear anything from them so i called back they are now telling me that they can not tell me anything about my order because i am not on the account… Read Full Review

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★★★★★

“Metal bed”

Written on: 01/06/2016 by Edwards142 (1 review written)

I ordered a metal bed and collected it from Homebase which was so much more convenient than the city centre. It was there the next day and was carried out to my car for me. The bed obviously had to be put together and the instructions call for two people and were reasonably clear. Well I live alone so didn't have a second helper. The packing was interesting. I have never seen so much sellotape and it took 20 minutes to get it out of the box. The bed is a bit tricky for one person but I am a… Read Full Review

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★☆☆☆☆

“Worst customer service”

Written on: 01/06/2016 by sarfraz909 (1 review written)

I tried to buy this wardrobe less than a week ago when it was being advertised for £136. However, my online transaction was partially declined by Argos for some unknown reason. The money was taken from my account but the order was not placed. Later when I contacted Argos, they were extremely rude on the phone. After a long struggle speaking to multiple people, they eventually said that something went wrong due to some technical fault in their systems and that the have cancelled the order and… Read Full Review

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★☆☆☆☆

“Disgusting customer services ”

Written on: 15/05/2016

Stratford and beckon Argos managers are not helpful or understanding. I bought a chicco urban buggy while on sale at £189.99.it became faulty I wanted to exchange but was told don't have my one in silver any more its black now and price of it was £475.99 was told I could add £86 to the cost of my chicco and have the black one when I went to collect it the manager refused to help and even when offered to pay £450 would not take the £25 of for me I am now stuck with a mamas papas buggy which… Read Full Review

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★☆☆☆☆

“CARE Re. FURNITURE DELIVERY”

Written on: 06/05/2016 by Powerst423 (1 review written)

If you are elderly, infirm, disabled or just on your own – BEWARE - if you order furniture for delivery from Argos it could end up on your drive if the Argos delivery men decide they are don’t want to take it into your house! We ordered a single bed and paid for it to be delivered. An Argos van arrived; two men got the bed out one carrying the base, the other the mattress. The one carrying the mattress proceeded to walk across a wet lawn despite there being plenty of room to come up the… Read Full Review

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★☆☆☆☆

“Incompetent and they couldn't care less”

Written on: 01/05/2016 by Bubblebath12345 (1 review written)

Please don't buy a mattress from argos and expect them to actually deliver it, and if you do take a chance dont drag you're old mattress downstairs like I did until the new one has arrived. They forgot to load my mattress onto the delivery van so now I have nothing to sleep on as its too heavy to get back u upstairs and their solution to their failure to deliver it to suggest you go to argos and pick up a blow up bed to sleep on until they can deliver the mattress in 3 weeks time. So shoddy… Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Avoid!”

Written on: 01/05/2016 by RSH100 (1 review written)

I will not bore you with lots of detail but, suffice to say, I will NEVER use Argos online again!… Read Full Review

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★★☆☆☆

“Misleading Customers”

Written on: 24/04/2016 by MichealCardenas (1 review written)

Ordered a Whirlwind Hoover Vacuum Cleaner and when I got the product home I discovered I had been given a Hoover Spritz model. Went back to store and spoke to customer services and after speaking to several people it was agreed that the product had been replaced owing to surplus stock of the Spritz Model. I pointed out that they were advertising the Whirlwind Model and this is the product I had reviewed and wished to purchase, so I was told I could return item for a refund fair enough I thought… Read Full Review

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★☆☆☆☆

“NEVER BUY FURNITURE”

Written on: 21/04/2016 by kevm38 (1 review written)

Used Argos a few times for furniture. Should of learnt my mistake the first time I bought. Purchased for over £400 a display/drawer/storage unit for living room first one was damaged and to send back, then after 2 to 3 years it started looking shabby and falling apart. About a year and half ago, bought a bedroom wardrobe and chest of drawers . Description said it was pine , but when delivered it was M.D.F. with one strip of pine as a support at the back of both units. Put together and it… Read Full Review

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★☆☆☆☆

“poor after sales”

Written on: 16/04/2016 by Kimora165 (1 review written)

I PURCHASED A MICROWAVE FROM ARGOS IN MAY 2014 AND LAST WEEK A LARGE PIECE OF PAINT FELL OFF THE MICROWAVE I phoned the store to be told they are not interested due to the warenty bei g out of date is out of date I tried most of the day to get a answer… Read Full Review

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★☆☆☆☆

“poor after sales service”

Written on: 14/04/2016 by ray130255 (1 review written)

I bought a bathroom cabinet, put it up and was happy so I ordered another 3 days later with the same cat No when I put it up the shelf fittings where missing so I improvised, however when I actually put the second cabinet up it was visibly different in three ways so they where not a matching pair. When I contacted ARGOS the said that the only way they could anything was if the cabinets where returned to Argos in the original packaging. I told them they where actually on the wall and this made… Read Full Review

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★☆☆☆☆

“After two months not delivered on time”

Written on: 11/04/2016 by MaxKP (1 review written)

I waited in all day for this to be delivered on the confirmed date and time slot, the earliest time slot when I was available was two months after I ordered it. It was a sunny day and as a single parent I had to tell the kids that we had to stay in for this long awaited delivery. Argos confirmed 4 times that my order would be delivered as arranged when I contacted them, but we heard nothing - we just stayed in waiting for the phone call from the driver an hour before delivery that never came… Read Full Review

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★☆☆☆☆

“Sale of goods act IGNORED by staff”

Written on: 11/04/2016 by scottt73 (1 review written)

Bought a pair of sennheiser headphones in november 2014 these come with a TWO year guarentee (as these where purchased before october 5 2015 these would be appliable under the previous sale of goods act 1979 amended) These then stopped working in april 2016 seeing as they had been used infrequently I took them back to the store , where the muppit behind the counter ....spouted the these are only coverd fir a year its store policy nonsense!... Tbe employee failed to give me any other… Read Full Review

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★★★★★

“Fast track purchasing is great.”

Written on: 09/04/2016

Ordered on the I/Net, paid with credit card and collected when it was convenient for us. Goods ready and waiting, can't beat that for service. You can't beat Argos service… Read Full Review

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★☆☆☆☆

“pre order”

Written on: 21/03/2016 by Jonasw380 (1 review written)

pre ordered two lego dimensions level pack and a fun pack tracked it said delivered not received them so went live chat they said i should of and will send out again to supplier will get it monday now hopefully… Read Full Review

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★☆☆☆☆

“Simply, they LIE on delivery”

Written on: 10/03/2016 by rjh39 (8 reviews written)

ordered a tumble dryer, given a delivery date. Organised uplift of my Hotpont FIRE RISK recall unit. Now ARgos delay delivery 1 month, so I have no tumble dryer, not even a fire risk unit (use only while I watch it) to dry my 3 month babys clothes. ARGOS LIE, take your money, and LIE. Use them at your risk for deliveries… Read Full Review

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