Argos Reviews - www.argos.co.uk

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Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
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Latest Reviews

★☆☆☆☆

“One and a half months after my order and I'm still...”

Written on: 20/05/2011

One and a half months after my order and I'm still waiting for my furniture. Terrible service… Read Full Review

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Guest's Comment

Written on: 29/05/2011

still waiting 3 months on for bedroom furniture said 7 days more like 70 days !!

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★☆☆☆☆

“Home delivery service asolute rubbish.Dont keep you...”

Written on: 08/05/2011

Home delivery service asolute rubbish.Dont keep you informed, change dates when they feel like it.If you actually want your purchase DO NOT USE ARGOS HOME DELIVERY!!!… Read Full Review

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★★★★☆

“ I ordered a bedframe and a bit later a mattress and...”

Written on: 07/05/2011

I ordered a bedframe and a bit later a mattress and asked if the two orders could be linked for a delivery at the same time.
I am very pleased with the service received. Everyone I spoke with was very professional and friendly.
The only reason I gave them a 4 instead of 5 is because the two orders I made were not linked on delivery as requested.
However,when I called them to mention it they apologised immediately, we set a new delivery date and they offered to refund the delivery charge on… Read Full Review

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★☆☆☆☆

“Argos has changed their policy! I was in today and...”

Written on: 05/05/2011

Argos has changed their policy! I was in today and saw a poor old lady being told she couldn't get a refund as her alarm clock was opened.

She had the packaging, she had the receipt, she was within 16 days and they wouldn't refund her at all.

Never in my history of Argos have I known them to come up with a lame reason for not accepting the return - because the packaging was open???

Argos has changed their policy and that is what they were known famously for and why people actually trusted… Read Full Review

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★☆☆☆☆

“Ordered a Sofa, Dining table and chairs on the 14th of...”

Written on: 03/05/2011

Ordered a Sofa, Dining table and chairs on the 14th of march as I moved into a new house in April. Orginal Delivery date was for the 16th of April Ok but not ideal. Rang them when we moved in to stress its urgency, and was assured that it would arrive on time.

TO RECIEVE A PHONE CALL DAY: Recieved and automated message pushing the date for a phone call back to the 30th.

TO RECIEVE A PHONE CALL DAY NO.2: Didnt even recieve an automated message. but sent them a long and detailed message. And… Read Full Review

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★☆☆☆☆

“Ok, so you've got to admire the discounts you get on...”

Written on: 02/05/2011 by azmath (1 review written)

Ok, so you've got to admire the discounts you get on their website but is it really worth buying?

Ordered so many things from argos - for choice and that, placed about 4 large orders and returned most of the things due to poor quality. I bought this rocco inspire mirror in gold and it came a cheap plastic thing - extremely poor quality - all that for £69.99? no thanks. Returned about nearly all of my orders argos owes me about £300 and i am still awaiting a refund.

Emailed them about this… Read Full Review

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★☆☆☆☆

“Returned for refund as not big enough. Assistant said...”

Written on: 26/03/2011

Returned for refund as not big enough. Assistant said it had been used and refund refused. I hadn't used it. Looked at me as though I was a liar.
In dispute with them, and will keep on till I get my Money back. Would have given "no stars" but lowest is 1… Read Full Review

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Guest's Comment

Written on: 18/04/2012

I had a problem with as lawnmower from Argos. Telephoned their call centre advised had used the product but it had broken. A lovely lady advised me to return it to my nearest store and she arranged a replacement. This was a painless excercise buy a company who care for their customers. Ordered 2 metal framed beds arrived on the day they advised and quality is excellent. I think you were just very unlucky.

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★☆☆☆☆

“Placed order 10/02/2011.catalogue 14 days delivery....”

Written on: 08/03/2011

Placed order 10/02/2011.catalogue 14 days delivery. was not told untill i rang that item was not in from the manufacturer. Spoke to different people untill i was put through to a manager delivery went to 28days i cancelled trip to spain due to this. receipt said (we will contact you before 8/03/2011 to arrange delivery. rang 08/03/2011 as nobody had phoned me. I was put straight through to a manager (Sorry goods will be delivered anytime upto 6th April.
I was sold something that Agos do-not… Read Full Review

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★☆☆☆☆

“I ordered over the internet a complete patio set to be...”

Written on: 06/03/2011

I ordered over the internet a complete patio set to be reserved instore. I went to collect it and guess what I got a table,parasol and a chair. I asked where the other 3 chairs were and i might as well of been talking to a brick wall… Read Full Review

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★★★★★

“I love Argos :D i can get really cheap things and they...”

Written on: 03/03/2011

I love Argos :D i can get really cheap things and they are worth the money. Recently i jsut got another two Baby pine bookcases and they are more like normal sized ones, they save so much space plus you can just put another on top of one to make a little shelving area, it doesn't wobble on top, very study and supported for such a cheap price. Duvet is great too and so is the tower, i love i can squeeze in all my t-shirts in just one of the slots in the clothes rack because it's material you can… Read Full Review

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★★★★☆

“I know people us this site to complain about delivery...”

Written on: 02/03/2011 by alid1 (3 reviews written)

I know people us this site to complain about delivery and customer service, but let's be honest, we should be very grateful we have Argos in the UK. They are very innovative and the service when you think about is very fast. Also, they are very good if you ever have to return anything to them. Hats off to Argos… Read Full Review

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★★★★☆

“Purchased a blender. I ordered it online and was too...”

Written on: 23/02/2011

Purchased a blender. I ordered it online and was too late to collect it in time. Went in the shop to buy it and its price had gone up £10! Bit annoying. website and reservation was easy to use… Read Full Review

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★☆☆☆☆

“Awful delivery service. The delivery Van always...”

Written on: 19/02/2011

Awful delivery service. The delivery Van always 'breaks down'. Wether this is an issue with the van, an employee or their processes in general is not clear… Read Full Review

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★☆☆☆☆

“The quality of the furniture in argos is terrible, I...”

Written on: 11/02/2011 by Janet1969 (4 reviews written)

The quality of the furniture in argos is terrible, I bought a number of items for my new home and within a few weeks they where falling to bits, ive had to get my boyfriend to glue and fix them up the best he can but they still wont last long, also the brackets for mirrors dont fit properly and the mirror ended up falling off the wall while I was in bed… Read Full Review

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★☆☆☆☆

“Ordered 2 wardrobes on 29th dec as the new house we...”

Written on: 09/02/2011

Ordered 2 wardrobes on 29th dec as the new house we have moved to has no built in wardrobes or any storage for clothes.

Its now the 9th feb and I still have no wardrobes.

They have not phoned me to let me know there is going to be a delay. What they did was send me a letter on 22nd jan to my OLD address to let me know they would be here by the 28th jan.

28th jan came and went. Im still waiting.

Numerous phone calls to plebs on the phone who are so unconcerned about your problems and the… Read Full Review

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★☆☆☆☆

“Offer ended 16 days before 'valid until' date and...”

Written on: 06/02/2011

Offer ended 16 days before 'valid until' date and jumped £112. Argos claimed VAT increase was responsible {£112??? Get real } and online refused to honour. VAT increase was foreseeable before the offer and so invalid excuse. 'In stock' and 'available for home delivery' does not mean a damn thing - false advertising at the very least!!! Black colour in 2 to 5 days but may take up to 28 days. After 28 days, they have extended ETA by another 23 days! What next?. Maybe they hope I will cancel or… Read Full Review

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★★★★☆

“I wanted to purchase a wardrobe and dining table from...”

Written on: 04/02/2011 by Angels Sin (88 reviews written)

I wanted to purchase a wardrobe and dining table from Argos in time for delivery before Christmas. A few days earlier, after putting my postcode into their website, it looked as though I could receive the order within a week or two, however when I was ready to order the delivery time had changed and it looked as though we wouldn't get the table until two weeks after Christmas.

In the end I thought I'd go ahead and place the order - this took me three attempts because the website kept… Read Full Review

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★☆☆☆☆

“Shockingly bad customer service for home delivery. ...”

Written on: 04/02/2011

Shockingly bad customer service for home delivery. They did not deliver on scheduled date and when I called the company they said there were delays in warehouse, yet nobody had contaced me to advise me there'd be any delay. When the dyson eventually arrived the towel rail was missing, with no info in package about it. Nobody at call centre could tell me when it would be in stock so I cancelled the item for a refund. Refund never arrived of course, so I had to call again. Was finally able to… Read Full Review

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★☆☆☆☆

“Absolute joke - avoid at all costs!! ”

Written on: 04/02/2011

Absolute joke - avoid at all costs!!

On jan 9th ordered a £200+ home gym equipment to get a bit more in shape at home due work not having time to go to gym, but now been told I will be contacted by March 20th!!! Due to 'supplier' issue! Will be cancelling and using elsewhere, absolue shocking service!… Read Full Review

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★☆☆☆☆

“Ordered one laptop and they delivered and charged for...”

Written on: 03/02/2011 by myview (2 reviews written)

Ordered one laptop and they delivered and charged for two. They subsequently collected the unrequired laptop but depite several phone calls and promises from their Customer Services department they still have not refunded me seven weeks after they originally, incorrectly, charged me. What do I need to do to get a refund? Stand outside their stores with a placard or pay legal fees? DO NOT BUY ONLINE FROM ARGOS. I never will again!… Read Full Review

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