Argos Reviews - www.argos.co.uk

Click here if this is your business
★★☆☆☆
1.7 / 5
19.6% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Argos Online at www.argos.com is one of the largest Online All In One Stores on the web, here at ReviewCentre we give you, the consumer the option to be able to voice your experience. Good or Bad, whether it's about an Argos.com product, or even an Argos Catalogue why not write about it here at ReviewCentre.
? Ask our helpful community of experts about this product or company
Argos - www.argos.co.uk - Ask a question now

Media Gallery for Argos - www.argos.co.uk

Argos - www.argos.co.uk
Argos - www.argos.co.uk
Argos - www.argos.co.uk
Argos - www.argos.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★☆☆☆

“Appalling Call Centre”

Written on: 20/12/2014 by Ellis162 (1 review written)

Needed to speak to local store. Got through to call centre. I asked for local number. She told me to go back to the store. Advisor gave me same call centre number I had rung. I asked again. She said she would transfer me and then cut me off. Totally Useless… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible company, Poor service, Poor ordering system”

Written on: 15/12/2014 by Hailey408 (1 review written)

I reserved a Samsung Gear 2 Neo for collection in store. I received an email saying the item was available for collection next week on Sunday. I drove to Argos which was 30 minutes away and waited for 15 minutes in store as they went to look for the item. After which they returned and said they don't have the item. All they could say was sorry. No explanation for why they didn't have the product or where it was. They couldn't even tell me when It would be available. I got an insincere apology… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Faulty product and rubbish deisgn”

Written on: 07/12/2014 by BrynleeCochran405 (1 review written)

I brought a wardrobe with a mirrored door that I waited 5 weeks for and spent a whole day putting up. I have had it a month and the door has fallen off already twice! resulting in damage to the frame. All I get offered from Argos is a replaced or £25.00 to get fixed. If I get a replacement the hinges still wont be able to hold the weight of the door shorly and they have the check to tell me I will have to take it down so they can collect it and then I can waste another day putting a new one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Most ridiculous company to try and talk to”

Written on: 05/12/2014 by babypup (1 review written)

Have now been trying to contact for 4 hours to have new cooker replaced,no joy no body calls back. Absolutely disgraceful service.Steven Marklew… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“The worst firm I have ever ordered from”

Written on: 05/12/2014 by ewBoyle1974 (1 review written)

This started in the beginning of October when I ordered a PC game for my son's birthday in November, the game was due to be launched on the 18th November so you would think that 6 weeks was enough time. 18TH November came and went, I phoned Argos and was told quite a few reasons why I may not have got it, one of them was I may have misplaced it (another name for you are lying) any way after a couple of phone calls I was assured that a replacement was being sent out on the 28th November and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Tin God Managers”

Written on: 02/12/2014 by Sonia2006 (1 review written)

I had reserved two Mini Ipads over the weekend to pick up on Monday from Bilston in West Mids. Unfortunately I had both my children off school so couldn't make it to the shop. They children are back in school today so I got there first thing, to be told I now need to pay extra £40 each ipad as the offer was over. I explained my position and the lovely lady on the til said she would ask the manager if she would honour the reservation (so I knew it could be done) The manager said Nn as I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“ARGOS CONTACT DETAILS”

Written on: 29/11/2014 by SimoneMassey167 (1 review written)

We were given a delivery date by Citylink. Waited in all day. No delivery. Argos customer service was a waste of time. The number you have dialled is being replaced . Please dial .... Did so to be told that the service was closed and would open at 8.00am . This was at 9.00am !! Contacted Citylink. Driver could not find our house. How difficult can this be given the post code to a house on a small estate… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor customer service”

Written on: 28/11/2014 by mittiemama (3 reviews written)

Black Friday...more like black everyday. This company's service is ridiculous. I received the wrong item repeatedly then returned them following their returns procedure and still have not received a refund. Despite speaking to several members of staff and emailing it has been over a month. They are quick enough to take your money. Will not use Argos in the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good customer service”

Written on: 19/11/2014 by MrReasonable99 (1 review written)

I bought a cheap laptop from them (An Acer Chromebook C720). After a few days it developed a fault - a line of dead pixels down the right hand side of the monitor. I took it back and they exchanged it for a new one in a few minutes, no hassle! FYI: The new one is great, if you don't need to run specific Windows programs and just want to browse the web and use cloud servers (e.g. Google Docs), then a Chromebook is perfect… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless and silent”

Written on: 16/11/2014 by LucyMannion (1 review written)

This is in response to online ordering, shops & their staff are fine. Ordered sofa bed & sent email saying I would be contacted to arrange a mutually convenient time for delivery in a over 2 weeks time. Then it was delivered the next day to a neighbour over the road, just outside their door! Luckily, they contacted me and we had to carry it over ourselves, it was supposed to have been signed for. A complaint/not really complaint but I thought you might be interested email, was sent to a hard to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“out of stock”

Written on: 15/11/2014 by dwKirby444 (1 review written)

We received a sale catalogue in our newspaper yesterday the 12th and there was an oven in it for £129 so we thought we would get it as ours has just broke so i went to argos and was there by about 1 and they said they were out of stock but the sale had only started that day and i wanted a peppa pig easel and was also out of stock. Was not happy as i had traveld 30 miles to get there in first place… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Shambolic website”

Written on: 13/11/2014 by Dunlap465 (1 review written)

Website very slow and provides inconsistent indication of stock availability - very frustrating… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“During order online was kicked out by Argos ”

Written on: 06/11/2014 by halesgar (1 review written)

During trying to place an order for Christmas for our 5 Grandchildren my wife was "kicked-out" by Argos as it said they were too busy to handle her order!! Maybe we should shop elsewhere in future?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Choosing a Baby Car seat thats safe from Argos not easy”

Written on: 26/10/2014 by Robbarker (1 review written)

We look after our first grandchild on occasions and had the need to purchase a car seat for her, she is aged 10 months and we purchased a seat which was advertised on the Argos website ……the make was a baby start racer 1-2-3. When we got it home and opened the box it was of a completely different design and size ….we took it back and paid more for another baby start seat which again had to be returned as it could not be installed to an acceptable standard of safety. After three seats that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“awful”

Written on: 22/10/2014 by leethompson80 (1 review written)

I ordered a bed through Argos to be delivered, let me pay for it and expected a delivery in a week, got a call from them the day before to say there is a problem at there suppliers and it will be another month. Duely waited a month, then got called to say the bed will not be delivered as they don't make them anymore, refused a refund, so we oredered a different bed, they cancelled delivery again, then sent it to the wrong address , then called to say that it will 've delivered in a month! Now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“fantastic staff!”

Written on: 12/10/2014 by HeathMaynard433 (1 review written)

Went into Hamilton Newcross centre, Lamb street, Hamilton, ML3 6AH. was served by an adviser and a manager. I had bought a me 2 you pendant which only came with one box, I explained it was for twins and I would be happy to buy a box, the jewellery girl was so kind she gave me another box and separated the two necklaces for me into there lovely boxes. I then picked to gift bags to go with them and she started to put it through the till. Unfortunately the system went down after being really… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“They dont tell the truth ”

Written on: 01/10/2014 by misssandra1 (1 review written)

Ordered a Hoover washing machine it was £50 dearer than other sites but promised next day delivery. Stayed in on the 1/10/14 was told by customer services The driver could not find my property Customer services said they had tried to contact me there was no missed call on my mobile or land line I was told the nxt available delivery date was 15/10/14 The Argos site is now advertising the same machine with an eight day delivery date I assume it was out of stock so they lied to me.I have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Customer service”

Written on: 27/09/2014 by Footymad1234 (1 review written)

I would just like to say brought a printer online in March but have had trouble printing took it back to argos tunstall stoke on Trent . The young man who delt with it was so polite and helpful he could not do enough for me he is a credit to your store… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Delivered wrong product: incompetent!”

Written on: 19/09/2014 by Annoyedatargos (1 review written)

I ordered a washing machine and had a dishwasher delivered. I took the day off work to receive the delivery and booked someone to install the damned thing. I now don't have a washing machine, I have a dishwasher and no where to put the machine as it's too big for the washing machine space so is just sitting in the middle of my tiny kitchen. Called and explained but argos won't pick up until next week. I can't use my tiny kitchen whilst the dishwasher is here; I can't even open my fridge or oven… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Plush lies”

Written on: 12/09/2014 by dark_scion (3 reviews written)

Honestly, for the price of the two plush I just bought, you'd think they'd keep the quality up, at least they'd show what was in the catalogue right? Nope, neither Twilight nor Pinkie were what they were supposed to be, the Alicorn Twilgiht has these very fake flat wings that seemed to be sewed on an already existing regular Unicorn Twilight. And Pinkie, while nothing "terrible" hasn't had her stuffing put in her mane, it's flat right now and I'm going to have to figure out how to open it up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview