Bunches Reviews - www.bunches.co.uk

Click here if this is your business
★★☆☆☆
2.3 / 5
58
35% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Bunches www.bunches.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
★☆☆☆☆

“Awful birthday flowers”

Written on: 31/01/2015

Packaging was fine but the flowers inside were faded and some completely dead. I was shocked at the small number of flowers as I knew they had cost my daughter a lot of money and they wanted to treat me on my birthday. They looked as though they had been found in a supermarket skip. Very disappointing and certainly appalling value for money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Do not waste your money”

Written on: 27/01/2015

Carnations were a Birthday present from a dear friend. They were wraped in cheap cellophane. Some of the heads were broken and the stems although long had tiny blooms on them. The colour mixeture was also odd. So sad she wasted her money on these. There was a little box of choclates with these and they were fine. However the Birthday card with it, was made of the thinest card with a faded picture of flowers on it and not even folded in half properly so was all wonkey. So sad it just looked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“half dead and very poor quality”

Written on: 06/01/2015 by Craigiq279 (1 review written)

flowers were half dead and of very poor quality. Valentine chocolates at Christmas? Not to be recommended ever… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Not happy!”

Written on: 22/12/2014 by Susannah83 (1 review written)

I was woken up at 7.30am this morning by someone wrapping the door with such vigor and urgency I was convinced there must be an emergency! I leapt out of bed, despite having been suffering with a bad cold the last few days, and raced down the stairs and opened the door only to have a long box thrust under my nose by a grinning delivery person. After opening the box, my first thought was "they got me out of bed, at the hour, in this state, for this 5h!t!?" To say the flowers look cheap and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor poor poor”

Written on: 04/10/2014 by PaulT1111 (1 review written)

I don't know where to start, delivered poor nearly dead flowers with black leaves and cut off flower heads. Spoke to customer services who said I can't do anything. Absolutely pathetic avoid at all costs. Paul t… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“POOR VALUE”

Written on: 18/08/2014

Received a bunch (could not call it a bouquet) on Friday - unfortunately the sender forgot to include their name. Bunches quotes data protection as their reason for not disclosing this information. Ridiculous. But more pertinent - bunch of flowers not up to much - could have got better value for money from Waitrose. They looked as tho' they had been grabbed from a vase and just stuck in a piece of paper for delivery. Definitely NOT high in either quality or presentation and would never… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip off”

Written on: 08/08/2014 by zpMaloney272 (1 review written)

Sad bunch for £18.99. One stem with no flower, two broken about two inches down. The rest look as if they have not seen water for a long time, yet they arrived the day after ordering. They must have been picked a long time. My Aunty would be very upset if she saw what i have been sent. The packing has more value than the flowers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Very poor”

Written on: 22/06/2014

I recieved flowers from my husband today and to be honest I took a picture and sent it to him as he is away. I was very disappointed , half of them look dead and for the money my husband paid I think that they are shocking. I would rather have a bunch from tesco. Normally my husband uses inter flora and the flowers from there are 100% better quality. Have told him never to use bunches again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“PLEASE don't use this company!”

Written on: 07/06/2014

A friend of my mother's recently ordered a birthday bouquet for her from this company. The bouquet turned up a day early, but the flowers were already half-dead and the bouquet included items that had not been ordered. By contrast, my mother received two more stunning birthday bouquets from other online florists that arrived in perfect condition and which still look fresh several days later. This is not our only bad experience with this company. Last year, my mother ordered flowers for my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst online florist ever. ”

Written on: 30/05/2014

I ordered flowers for an unwell colleague last Friday (that's 7 whole days ago) I instructed that they arrive on Tuesday. I received no conformation email from bunches whatsoever the flowers never arrived and the customer service rep I dealt with was sarcastic and accused me of giving an incorrect address. Will NEVER use bunches again as they are a poor excuse for a flower delivery company. Would have been better off throwing my money out the window. Very annoyed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“dont buy from here”

Written on: 28/05/2014 by angie24 (1 review written)

my mother ordered flowers to be delivered for my birthday 23rd may sent to wrong address as a bank holiday wek end couldnt re deliver until 28th may my mother upset i did not get them for my bithday when flowers arrivedcould of brought the same thing in asda for less than a fiver do not waste your money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Wish I had read reviews on bunches before ordering!”

Written on: 25/04/2014 by SAtkins8691 (1 review written)

I ordered flowers on a Tuesday evening for delivery on a Thursday, after placing the order online it stated on the order and confirmation email that the delivery date was Thursday 24th April, in small print underneath it said delivery can take one to two days so assumed first day was the Wednesday and they would deliver on the Thursday as this was what it said! It did not say delivery Thursday or Friday anywhere! So the flowers could not be delivered until the Saturday because I had to change… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“AVOID!!! Flowers not delivered. ”

Written on: 14/02/2014

Very disappointing. i ordered flowers for my wife on Valentines day (order was placed 3 days prior). Soon after, I received an email confirming the order and delivery for 14th Feb via FedEx. Up until the afternoon, the flowers did not show up, so I tracked the order and was informed that the flowers had not been received at the local depot. I spoke to a member of Bunches staff and was told that the flowers will not be delivered today. I then requested a new bouquet to be sent, but was informed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Utter disgrace ”

Written on: 22/08/2013

I recieved what was meant to be a bouquet of flowers for my birthday from my sister. When I opened the box I found a wilted few stems of flowers in a cellophane sleeve equivalent to a £3.99 bunch from a supermarket. Not at all a bouquet They were almost dead and very cheep looking. My sister paid £17.99 for them and had she of seen them she would have been horrified at what she has sent me.....not even good enough for a vase of cheer me up flowers....DON'T GET RIPPED OFF BY SENDING… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Cheap and not at all cheerful”

Written on: 21/06/2013

I ordered their new butterfly blossom bouquet to be delivered to myself to give to my mum when she came round for dinner that evening. I was truly shocked when I opened the box. It was very hot, humid weather at the time & the flowers are not supplied with any water whatsoever, so not suprisingly on opening them most of the smaller more delicate flowers had wilted beyond saving. The delicate flowers had also been crushed by the much heavier lillies, & lots of the stems were broken. There was a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Wrong delivery date and flat balloon”

Written on: 18/06/2013 by mmmp4gs2 (1 review written)

I ordered my Dads Birthday balloon, cake and chocolates approx 3 weeks before his birthday, it said on my confirmation that it was guaranteed to be delivered on the date I requested (my Dads birthday). My Mum was at home the delivery men arrived, only for them to discover the parcel was not in their van, said they would bring it tomorrow. The parcel arrived the following day and the balloon was virtually flat. When I rang to complain, the best they managed was to refund my £5.50 delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Rip Off”

Written on: 20/05/2013 by ksao58 (1 review written)

I received flowers for Mother Day and they were awful, my daughter was quite upset when she saw them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“utter rubbish”

Written on: 06/05/2013

Bunches flower company, can't run a bath, they failed to deliver flowers on the correct day and very poor customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Four Stems of Flowers”

Written on: 08/03/2013

I ordered the butteffly bliss flowers for mothers day nice simple flowers. However I didnt realise they were going to be that simple. Therr were four stems of flowers they looked so cheap and tacky to think I paid 18.99 for that sad looking bunch (if can be classed as a bunch).of flowers. Had I gone to a supermarket I coul of paif at most 13 pounds and got an amazing bunch of flowers. I would definately not recommend bunches.co.uk to anyone. When they use the word mini it means mini yes I am… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Poor quality flowers and very poor value for money”

Written on: 25/02/2013

I received flowers from a special friend and the quality of the flowers were very poor with some dead. When I looked at the website and saw the price I thought that I should complain as these were not good value for money and very poor customer service. I will never order or recommend this company for flowers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview