Bunches Reviews - www.bunches.co.uk

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★★☆☆☆
2.3 / 5
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★☆☆☆☆

“Poor poor poor”

Written on: 04/10/2014 by PaulT1111 (1 review written)

I don't know where to start, delivered poor nearly dead flowers with black leaves and cut off flower heads. Spoke to customer services who said I can't do anything. Absolutely pathetic avoid at all costs. Paul t… Read Full Review

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★☆☆☆☆

“POOR VALUE”

Written on: 18/08/2014

Received a bunch (could not call it a bouquet) on Friday - unfortunately the sender forgot to include their name. Bunches quotes data protection as their reason for not disclosing this information. Ridiculous. But more pertinent - bunch of flowers not up to much - could have got better value for money from Waitrose. They looked as tho' they had been grabbed from a vase and just stuck in a piece of paper for delivery. Definitely NOT high in either quality or presentation and would never… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 08/08/2014 by zpMaloney272 (1 review written)

Sad bunch for £18.99. One stem with no flower, two broken about two inches down. The rest look as if they have not seen water for a long time, yet they arrived the day after ordering. They must have been picked a long time. My Aunty would be very upset if she saw what i have been sent. The packing has more value than the flowers… Read Full Review

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★☆☆☆☆

“Very poor”

Written on: 22/06/2014

I recieved flowers from my husband today and to be honest I took a picture and sent it to him as he is away. I was very disappointed , half of them look dead and for the money my husband paid I think that they are shocking. I would rather have a bunch from tesco. Normally my husband uses inter flora and the flowers from there are 100% better quality. Have told him never to use bunches again… Read Full Review

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★☆☆☆☆

“PLEASE don't use this company!”

Written on: 07/06/2014

A friend of my mother's recently ordered a birthday bouquet for her from this company. The bouquet turned up a day early, but the flowers were already half-dead and the bouquet included items that had not been ordered. By contrast, my mother received two more stunning birthday bouquets from other online florists that arrived in perfect condition and which still look fresh several days later. This is not our only bad experience with this company. Last year, my mother ordered flowers for my… Read Full Review

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★☆☆☆☆

“Worst online florist ever. ”

Written on: 30/05/2014

I ordered flowers for an unwell colleague last Friday (that's 7 whole days ago) I instructed that they arrive on Tuesday. I received no conformation email from bunches whatsoever the flowers never arrived and the customer service rep I dealt with was sarcastic and accused me of giving an incorrect address. Will NEVER use bunches again as they are a poor excuse for a flower delivery company. Would have been better off throwing my money out the window. Very annoyed… Read Full Review

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★☆☆☆☆

“dont buy from here”

Written on: 28/05/2014 by angie24 (1 review written)

my mother ordered flowers to be delivered for my birthday 23rd may sent to wrong address as a bank holiday wek end couldnt re deliver until 28th may my mother upset i did not get them for my bithday when flowers arrivedcould of brought the same thing in asda for less than a fiver do not waste your money… Read Full Review

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★☆☆☆☆

“Wish I had read reviews on bunches before ordering!”

Written on: 25/04/2014 by SAtkins8691 (1 review written)

I ordered flowers on a Tuesday evening for delivery on a Thursday, after placing the order online it stated on the order and confirmation email that the delivery date was Thursday 24th April, in small print underneath it said delivery can take one to two days so assumed first day was the Wednesday and they would deliver on the Thursday as this was what it said! It did not say delivery Thursday or Friday anywhere! So the flowers could not be delivered until the Saturday because I had to change… Read Full Review

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★☆☆☆☆

“AVOID!!! Flowers not delivered. ”

Written on: 14/02/2014

Very disappointing. i ordered flowers for my wife on Valentines day (order was placed 3 days prior). Soon after, I received an email confirming the order and delivery for 14th Feb via FedEx. Up until the afternoon, the flowers did not show up, so I tracked the order and was informed that the flowers had not been received at the local depot. I spoke to a member of Bunches staff and was told that the flowers will not be delivered today. I then requested a new bouquet to be sent, but was informed… Read Full Review

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★☆☆☆☆

“Utter disgrace ”

Written on: 22/08/2013

I recieved what was meant to be a bouquet of flowers for my birthday from my sister. When I opened the box I found a wilted few stems of flowers in a cellophane sleeve equivalent to a £3.99 bunch from a supermarket. Not at all a bouquet They were almost dead and very cheep looking. My sister paid £17.99 for them and had she of seen them she would have been horrified at what she has sent me.....not even good enough for a vase of cheer me up flowers....DON'T GET RIPPED OFF BY SENDING… Read Full Review

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★☆☆☆☆

“Cheap and not at all cheerful”

Written on: 21/06/2013

I ordered their new butterfly blossom bouquet to be delivered to myself to give to my mum when she came round for dinner that evening. I was truly shocked when I opened the box. It was very hot, humid weather at the time & the flowers are not supplied with any water whatsoever, so not suprisingly on opening them most of the smaller more delicate flowers had wilted beyond saving. The delicate flowers had also been crushed by the much heavier lillies, & lots of the stems were broken. There was a… Read Full Review

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★☆☆☆☆

“Wrong delivery date and flat balloon”

Written on: 18/06/2013 by mmmp4gs2 (1 review written)

I ordered my Dads Birthday balloon, cake and chocolates approx 3 weeks before his birthday, it said on my confirmation that it was guaranteed to be delivered on the date I requested (my Dads birthday). My Mum was at home the delivery men arrived, only for them to discover the parcel was not in their van, said they would bring it tomorrow. The parcel arrived the following day and the balloon was virtually flat. When I rang to complain, the best they managed was to refund my £5.50 delivery… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 20/05/2013 by ksao58 (1 review written)

I received flowers for Mother Day and they were awful, my daughter was quite upset when she saw them… Read Full Review

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★☆☆☆☆

“utter rubbish”

Written on: 06/05/2013

Bunches flower company, can't run a bath, they failed to deliver flowers on the correct day and very poor customer service… Read Full Review

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★☆☆☆☆

“Four Stems of Flowers”

Written on: 08/03/2013

I ordered the butteffly bliss flowers for mothers day nice simple flowers. However I didnt realise they were going to be that simple. Therr were four stems of flowers they looked so cheap and tacky to think I paid 18.99 for that sad looking bunch (if can be classed as a bunch).of flowers. Had I gone to a supermarket I coul of paif at most 13 pounds and got an amazing bunch of flowers. I would definately not recommend bunches.co.uk to anyone. When they use the word mini it means mini yes I am… Read Full Review

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★☆☆☆☆

“Poor quality flowers and very poor value for money”

Written on: 25/02/2013

I received flowers from a special friend and the quality of the flowers were very poor with some dead. When I looked at the website and saw the price I thought that I should complain as these were not good value for money and very poor customer service. I will never order or recommend this company for flowers… Read Full Review

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★☆☆☆☆

“Inferior,substandard”

Written on: 16/02/2013

A relative ordered these flowers for my 97 year old Mums Birthday. I dread to think how much she paid for these half dead specimins.A small bunch of rejects that a supermarket would sell when past their sellby date for half price or less. This relative sends flowers every year,from a different company,always good quality. She wont be using this company again! Were delivered on time and well packaged.So disappointed when she saw them. The chocolate coins?? Naf ! … Read Full Review

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★☆☆☆☆

“Dreadful”

Written on: 14/02/2013 by j786464 (1 review written)

Ordered flowers for Valentines day. When I called to see where they were I was told 'they have gone missing'. I was offered a delivery the next day or a refund! They later said that they had run out of red roses even if I wanted delivery the next day. Cannot be relied upon when it counts the most… Read Full Review

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★☆☆☆☆

“Delivery date wrong!”

Written on: 13/02/2013 by leonm987 (1 review written)

I ordered flowers to be delivered to my girlfriend for valentines day to be delivered on the 14th and they came a day earlier. What a terrible company!!… Read Full Review

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★☆☆☆☆

“False Advertising ”

Written on: 04/02/2013

The last two Bunches of flowers sent to Mother-in-law in U.K.,were nothing like flowers advertised ,so was very disappointed in trust, I had placed in this Company :Bunches U.K. . Had photos returned of them and could just not believe what was delivered . No reply to my email Complaints from this Company ,so have decided not to use this unreliable company in Future. The basic Idea is great ,but if the service is unreliable and complaints are not followed up, there is only one way that a… Read Full Review

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