Bunches Reviews - www.bunches.co.uk

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Latest Reviews

★☆☆☆☆

“Ordered flowers for my mother's 82nd Birthday and paid...”

Written on: 14/09/2017 by stu888 (1 review written)

Ordered flowers for my mother's 82nd Birthday and paid extra for delivery before mid-day. Received email stating the flowers were going to be delivered 0900-1000. Was surprised that my mother didn't phone to thank me. When I phoned my mother flowers hadn't been delivered. Checked the tracking info and it said flowers had been delivered 0900 AND signed for by somebody with my mother's name! Phoned and asked to see evidence of the signature. Turns out that they had tried to deliver to wrong… Read Full Review

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★★★☆☆

“Lacklustre Bouquet”

Written on: 02/08/2017 by No1PinkFlamingo (1 review written)

Underwhelmed with the bouquet I bought for my sister. Obviously allowance was made for the on line photo being properly displayed in a vase etc, but the actual one sent (named Prosecco at a cost of around 25 pounds) was equivalent to a three pound bunch from Morrisons. … Read Full Review

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★☆☆☆☆

“Poor quality! The bouquet was much smaller than the...”

Written on: 12/06/2017 by Zozi16 (1 review written)

Poor quality! The bouquet was much smaller than the picture and was a little embarrassing. Misleading pictures of flowers On the website… Read Full Review

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★☆☆☆☆

“Never received”

Written on: 31/05/2017 by TrentMonroe257 (1 review written)

Ordered flowers, chocolates and a cake for the 70th birthday of a relative. When I didn't hear from her, I thought that perhaps the flowers had turned out to be feeble and she had felt a bit insulted or something. I found out later that the items were never even received. No refund given… Read Full Review

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★☆☆☆☆

“£25.00 down the drain!!”

Written on: 28/03/2017 by AdonisBarry (1 review written)

Lovely flowers for mothers day,think again!!! As soon as I placed my order I saw I had typed the wrong house number for delivery,not a problem you'd think? the order was instantly marked as dispatched and I couldn't ammend the address, all emails ignored, customer services couldn't have cared less,flowers were dispatched to wrong address then returned to sender immediately and I was told they couldn't possibly repost them as they would be dead as not in water. It was a simple error on my… Read Full Review

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★★★★★

“Lovely get well gift”

Written on: 12/02/2017

Was really impressed with the quality and amount of flowers I received as a get well gift. All stems have opened and the colours of yellow purple and white look amazing. I received them as a gift but would now send exactly the same when the need arises. Chocolates were a nice addition. As I received the flowers I cannot comment on Web site or customer service… Read Full Review

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★☆☆☆☆

“Poor Website / Shocking Customer Service”

Written on: 15/12/2016 by DeniseMckenna (1 review written)

I recently ordered a bouquet for my aunt and after placing the first order and paying via PayPal I decided to place another order for my sister, when I went back on the site my original order was still sitting in the basket. I assumed that this was because they were going to amalgamate my 2 orders, however that was not the case and in fact they sent 2 identical orders to my aunt. This error was caused by the poor functionality of their website as items should not stay in your basket once they… Read Full Review

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★★★★★

“Amazing service and product”

Written on: 30/10/2016 by 67Bowers (1 review written)

If I could give a million stars I literally would do. I ordered flowers for my best friends funeral and DPD managed to not deliver them. I rang bunches and they got the flowers to the funeral the same day. I am so completely grateful as I am currently in another country and could not attend the funeral so this meant a lot to me. Customer service went out of their way to help me and I am so grateful. I have used Bunches for many many years to send flowers for every occasion and I would never… Read Full Review

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★☆☆☆☆

“Not As Advertised”

Written on: 18/08/2016 by ZaydenPadilla1958 (1 review written)

Flowers arrived in poor condition, and was left outside until cleaner arrived, as this was over the weekend. If the cleaner had not of come in these would probably been left outside in the sun. As this was for a 21st Birthday gift, I was very disapointed at the quality, therefore, had to buy a replacement from another supplier. We went with the next available date stated on website which would have been a Monday, and due to this being a business this would not be open over the weekend… Read Full Review

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★★★☆☆

“Poor value for money”

Written on: 31/05/2016 by Kennedy47 (1 review written)

I ordered 'Lilac Dream' over the phone, the service was efficient and the flowers were delivered on time ,but when my sister received them she immediately sent me a photo. To say we were disappointed is an understatement, for £25.99 they were very poor value,short stems and certainly no wow factor … Read Full Review

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★☆☆☆☆

“unhappy ( mother ) on mothers day”

Written on: 05/03/2016 by McFarlanduz26 (1 review written)

ordered mothers day flowers on thursday 3rd for mothers day who is 91 it said delivery on saturday 5th no delivery on 5th one unhappy mother on mothers day,dont think I will use bunches flowers from now on… Read Full Review

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★☆☆☆☆

“Looked nothing like a picture!”

Written on: 02/03/2016 by Wright316 (1 review written)

Do not buy from them. Have ordered bouquet for my friend and it looked so poor compare to the picture. Would never buy something like this even at the lower price... Such an embarrassment :(… Read Full Review

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★☆☆☆☆

“Poor quality flowers and even worse customer service.”

Written on: 16/02/2016 by Lorelaii189 (1 review written)

Been a Bunches customer for approaching 10 years now and today received a very disappointing bunch of flowers for my girlfriend. Despite my comments and a photo of said flowers, I received a 'looks ok to us' style message with no offer of a replacement. Time to shop elsewhere. … Read Full Review

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★☆☆☆☆

“Disappointing”

Written on: 06/02/2016 by Timmonsvi379 (1 review written)

A friend sen me the flowers for my birthday, she paid extra for them to be delivered on a specific day they arrived two days after the specified date. Very few flowers, several stems broken, I was also given a £5 bunch of flowers from a well known supermarker which were far superior to the ones received from Bunches. Would neither use them again or recommend them… Read Full Review

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★☆☆☆☆

“Shocking!!!!”

Written on: 08/01/2016 by Sully26 (1 review written)

Ordered a gift hamper as a thank you for my brother and wife. Firstly, after leaving clear instructions to leave with neighbour if out, only a card with no information on put through letterbox. My sister in law went on website and they woukd only re deliver over next three days or send back to me - as they both work, my sister went out of her way to depot. Once collected my brother sent a photo of what I had sent!!!! I was embarrassed!!!! Nothing like advertised and clearly paid over 30… Read Full Review

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★★★★★

“Fantastic!”

Written on: 01/06/2015 by susiesusie (1 review written)

I ordered some Freesias on behalf of myself and work colleagues for a much loved staff member for her 60th birthday. I have often ordered before but always had the flowers sent to the recipient and although their feedback to me has always been good, this time the flowers came to me so I got first hand experience. The packaging is perfect. Very strong box, clearly labelled and packed well inside which kept the flowers from moving around. Included was plant care, plant feed and free… Read Full Review

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★★★★★

“fantastic”

Written on: 17/03/2015

very attractive &attractive collection skillfully blended & presented… Read Full Review

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★★★☆☆

“candle ?”

Written on: 16/03/2015 by aprilwhite (1 review written)

My mum loved her flowers and chocs and said a little tin of sweets came with the flowers .i went to visit and found she had been sent a candle instead of a mothers day cake .I was not happy as i was not notified of a change to my order .Cant fault the flowers though may shop around next time… Read Full Review

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★★★★★

“Mothers Day flowers”

Written on: 14/03/2015 by JazmineYoung (1 review written)

My Mum in Glasgow has just phoned me to thank me for the beautiful bouquet delivered to her today (Berry Charm & chocolates!) - she is absolutely thrilled with them! She described the bouquet to me and said they fit into the vase perfectly - I would like to thank you very much and look forward to placing another order soon!! (I live in Cambs) Regards… Read Full Review

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★★★★★

“Delighted * * * * *”

Written on: 13/03/2015 by jasondunlop (26 reviews written)

I thought id take a chance on this company, as reviews on one site are mostly very negative, while reviews on this site are mostly very positive. My experience was a very good one though & my flowers for my Mum arrived in good time & exactly as depicted on the website. The flowers were healthy & presented perfectly. The gratis chocolates were also a nice touch. I normally order from Interflora but ill be using Bunches.co.uk again & probably for now on… Read Full Review

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