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| Customer Service | 10/10  |
|---|---|
| Quality of website | 6.6/10 |
| Value for Money | 4.8/10 |
| Overall rating | 4.4/10 |
Full review by
Ingmar
on 17th Sep 2008
User Rating : 10
Respect :
0
Good Points: Large range, beautiful bouquets, free chocolates.
Bad Points: None yet
General comments: I have ordered both online and over the phone on several occasions and my only issue (which turned out to be the fault of Royal Mail) was dealt with quickly and I received a prompt replacement for no extra charge.
Ingmar's review and ratings | 48 words
Review by
pam gwynn
on 29th Apr 2008
User Rating : 10
Respect :
0
I have used Bunches.co.uk many times and have always found the service very good. The selection offered is brillant and my family and friends have always been very pleased with what I have chosen to send to them.
Up to now I have always ordered by telephone and cannot speak highly enough of the staff that have taken my orders.
Bunches gives a quality service with a great range of prices.
pam gwynn's full review | 79 words
Review by
josh rogan lamb
on 12th Apr 2008
User Rating : 1
Respect :
0
Very few stems in the bouquet, plus scraps of foliage and other greenstuff that looked like sweepings from a florist's workshop floor. When I put the flowers in an average size vase, they disappeared down into it. The chocolate box was 4.5 inches long by 2.5 inches wide and just 1 inch deep and contained a handful of chocolate coins. I won't be telling my son what a waste of his money this was - he would be horrified that he gave such a poor gift to his mother on her 60th birthday.
josh rogan lamb's full review | 142 words
Review by
Richard Boardman
on 1st Mar 2008
User Rating : 0
Respect :
0
Bunches www.bunches.co.uk were 7 days late for a funeral. Flowers looked like they were bought from a garage for £1.99. Quite evidently not worth what was paid.Would not recommend this company to anyone. The service and quality of product should be investigated by trading standards.
Richard Boardman's full review | 48 words | 1 comment added.
Review by
swerytd
on 15th Feb 2008
User Rating : 0
Respect :
0
*BEAR IN MIND* that if you're not at home on the day of delivery your flowers will be taken to a (undoubtedly) closed Post Office depot and will stay at least the night there. While this is not a problem for the majority of cases, if you want a delivery for an important day, such as Valentines Day (their most lucrative day of the year) it IS NOT GUARANTEED. If you have ordered the majority of gifts from them, with their chocolates/balloons/teddy bear add-ons, you will leave your loved ones prese ...
swerytd's full review | 509 words
Review by
Burnham
on 12th Feb 2008
User Rating : 0
Respect :
0
I ordered flowers from Bunches for my mother for her anniversary as my father died recently and knowing she would be upset I thought it would be a nice idea to send her some flowers. Having done a bit of research I chose Bunches, as they appeared to be reputable, dependable and had exactly the flowers I was looking for,. I paid an extra fee to ensure the flowers would be delivered today.
As you can imagine the day was aparticularly difficult day for my mother but I believed a little bit of s ...
Burnham's full review | 160 words
Review by
belindadavies
on 15th Nov 2007
User Rating : 9
Respect :
0
Bunches www.bunches.co.uk provide really good value and long lasting flowers. They usually have a discount code too!
belindadavies's full review | 42 words
Review by
Buckland
on 12th Aug 2007
User Rating : 4
Respect :
0
The flowers delivered by Bunches online florist were of an inferior quality and not fit for the purpose of sending by mail or carrier. The delivery times were absolutely fine, and the packaging fine - the quality of flowers was the only thing to let the company down. But let's face it, it is the quality of the product which is to be received which matters most.
Buckland's full review | 122 words
Review by
rattanpal
on 14th Nov 2003
User Rating : 0
Respect :
0
I ordered a few items on a Thursday for my wife's Birthday to be delivered for the w/e as I was going to be out of the country. The goods were delivered on Wednesday 5 Days later. After contacting the Customer service to get a refund they asked for the goods to be returned before a refund would be made. Thanks very much bunches!
What's the point of ordering items to be delievered on a particular day if they don't arrive on that day.
rattanpal's full review | 91 words
Review by
Derek Baxter.
on 20th Dec 2002
User Rating : 10
Respect :
0
www.Bunches.co.uk is by far the cheapest web page for ordering flowers on the web I have found. They have a superb selection and the choice of adding chocolates and teddy bears etc to the flower order is a nice touch. Long may they prosper and I hope other flower companies follow their lead.
Derek Baxter.'s full review | 69 words | 1 comment added.
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