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Average Ratings
Customer Service3.7/10 Based on 2 ratings
Quality of website5.5/10 Based on 6 ratings
Value for Money6.9/10
Reviewer Rating5.1/10
Overall Rating4.5/10 Based on 8 ratings
43% Recommended3 out of 7 Reviews
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7- Totally Fitness www.totallyfitness.co.uk Reviews

  • Full review by
    Guest.
    on 26th Sep 2008


    User Rating : 2
    Respect : 0

    Good Points: helpful in store staff, good product description and competitive price

    General comments: Did not receive any email from Totally Fitness with invoice confirming payment or call to say when my order was going to be delivered. Today is the 25/09/2008 and my order has been placed on the 06/09/2008.Having called and demanded a refund. I was called back advising my product has been dispatched today, how convenient! Overall I feel I experienced terrible customer service. Would not recommend buying from this store. Having been told I would receive my order in 7 working days or LESS. I am still waiting three weeks later.
    Guest.'s review and ratings
    | 99 words

  • Review by
    Guest.
    on 13th Jul 2008


    User Rating : 1
    Respect : 0

    Ordered item 13 days ago (was told delivery would take 7-14 days) and have now been told on speaking to the sales department on the phone that they have debited the money but have not given me an official order so it has not been delivered. They are currently looking into it further - not impressed. I had emailed the delivery department's address twice but it was undelivered to the address given. Service leaves a lot to be desired. Hopefully they will get back to me on Monday as promised ...
    Guest.'s full review
    | 105 words

  • Review by
    Guest.
    on 15th May 2008


    User Rating : 9
    Respect : 0

    service was excellent i was kept informed of my order every step of the way
    Guest.'s full review
    | 27 words

  • Review by
    kirstenl
    on 20th Dec 2007


    User Rating : 1
    Respect : 0

    Terrible service - they took money immediately and website said 7-14 days delivery - I called after 10, and have made half a dozen further calls and keep getting fobbed off with lame excuses and lied to about being called back. They've now had my cash for 24 days and still no sign of my goods or a refund
    kirstenl's full review
    | 71 words

  • Review by
    JPmargone
    on 24th Jul 2005


    User Rating : 9
    Respect : 0

    Despite previous review, Totally Fitness www.totallyfitness.co.uk was listed number one on Google. Took me straight to the product I was looking for and I had purchased it within 3 mins at a great price. The items (Rowing Machine and a Heart rate monitor) were delivery the same week. How it should be done!
    JPmargone's full review
    | 66 words

  • Review by
    MKC Rank: Corporal
    on 20th Jun 2005


    User Rating : 4
    Respect : 0

    Totally Fitness www.totallyfitness.co.uk - Thought this site was alright, but not as user friendly as the last person who reviewed it thought!! Not bad though!
    MKC's full review
    | 37 words

  • Review by
    sally. Rank: Lance Corporal
    on 11th Dec 2002


    User Rating : 10
    Respect : +1

    Totally Fitness is one of the most well laid out and user friendly sites I've been to. Everything I was looking for I found within a few seconds. This was only beaten by the highest level of service experienced in this Country, that I've ever had. Delivered when they said they would, called me back when they said they would. 10/10
    sally.'s full review
    | 119 words


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