written by becki_m on 08/12/2019
If I could give 0* I would! Ordered two gaming chairs. One was pre-order. On what turns out the be their sister website, I found the exact same chair for £10 less AND without a “pre-order” banner. FABULOUS. Requested refund for first chair. The refund was £2.60 short, JUST for the chair (I knew I wouldn’t get back anything on delivery as had one delivered) no reply to my query email. Chased girlsstuff for ETA after a week of hearing nothing. Used website email which then failed, so wrote on their website contact form. Boysstuff emailed back! So a connection, but only to say it’s preorder. Can pick a different colour or get a refund. I replied saying it didn’t show that before I ordered, but does now. Can I have a rough ETA and will it be here for xmas? Got a rude response back, then they cancelled my order when I stated twice on both my reply emails I still wanted it and not to cancel. Go back on to order again, and now the price has gone up £40! Shocking and totally unacceptable, I’m absolutely livid.
written by on 14/02/2018
I recently searched for a gaming chair for my 10 year olds birthday gift. I found this one by an on-line search and was really pleased with the look of it. The price was very competitive too which is always great. It arrived in really good time and was well packaged. My Son has not used it yet as it's not quite his birthday but from what I have seen of it in the box I am very happy and I know he will be thrilled. Overall, I was very impressed with the service I received, thank you.
written by 104Nolan on 07/02/2018
Very happy with the service, very quick delivery have a very happy little boy would highly recommend to anyone needing anything to do with gaming
written by Kerryhar on 05/02/2018
My 8 year old grandson loves this chair, I bought this for his birthday and his ideal for his age and will probably get a couple of years out of it. The chair is made to a high quality and looks the part. Delivery was prompt can not fault the service. It was easy to set up and the sound quality is amazing,
written by Planetj247 on 02/02/2018
Good chair - nice arm rests. Easy to put together. Colour is great. Very comfortable - reclines. Easy to get to right height and very easy to keep clean. Would buy again.
written by Malloy496 on 31/01/2018
Bought my son the game chair from here and was really impressed. It was delivered quickly, no problems whatsoever. My son loves the surround sound which is built in the speaker, he plays his music on there aswell as playing his games as he loves rocking in this trendy chair. Thank you, very happy customer:)
written by Cameron296 on 30/01/2018
I bought my son his gaming chair from here it was the best ever my sons loves it.it was the best price around and was in sale so saved me money!
written by marieshez123 on 30/01/2018
I have bought this chair as a birthday gift for my 11 year old son, its very comfortable and looks great. He loves it! Great that you can plug in your head set also.
written by Jerryq75 on 20/01/2018
I bought my son a X-Rocker Vision 2.1 Wireless Gaming Chair for his ps4 for Christmas which was well worth the moneyi payed for it i was a bit worried about buying it online as you don't know who to trust but the communication with with boystuff was excellent and the delivery was very quick my son is constantly on it as the chair vibrates when playing it one of the best presents his had I would highly recommend it to any game player
written by Mel.Rowlands1969 on 19/01/2018
I purchased an X Rocker vision 2:1 wireless gaming chair for my 14 year old son for xmas. It was very simple and efficient to place an order with the company. The chair was delivered the next day as promised. The chair arrived well packaged and in excellent condition. Good instructions given on how to apply the pedestal base. My son was delighted with his chair. He managed to set up the wireless connection himself with no difficulties. The audio sound is terrific, second to none, and unfortunately for us but to the delight of my son, can be heard clearly downstairs. I would highly recommend this product for anyone looking to have the most comfortable, enjoyable gaming/leisure experience.
written by Sarab83 on 09/12/2017
Great service, emailed for advice which was given quickly. Very happy. Would definitely order from this company again.
written by Breenkx344 on 10/11/2017
I bought a gaming chair from. Boysstuff. It arrived on time. Cheapest price. But one speaker didn't work. Emailed company. No fuss. Chair collected and exchanged. Recommend.
written by kyJamison51 on 18/04/2017
I recently bought a gaming chair from boysstuff - mainly because it was best price. Having read the recent reviews on this website i decided to call the company first. Got a very helpful gentleman who clearly knew gaming chairs and helped me confirm the choice I'd made for the Brazen gaming chair I'd chosen. It also reassured me that they were a real company who could be contacted. I did mention the reviews - and to be fair the person was aware that 3 negative reviews had been posted on this website in the last 6 months and no positives. He advised that tens of thousands of successful sales has been made to put matters in to context. Anyway reassured i bought, got next day delivery, great product at great price - and decided to make effort to give boysstuff a thank you by writing review. Recommend.
written by Tianna10 on 26/02/2017
My order arrived poorly packed and damaged. I contacted customer "service" via email as they do not provide and contact numbers, I informed them of the damage. After sending some pictures of the poor packaging and the damage, was told a replacement would be sent out. They cannot tell me anything about the dispatch of the replacement, not a ship date or a delivery date. I have to chase them for progress updates. It has been over a week now and I am still without a replacement.
written by Nicthechick28 on 07/01/2017
If you choose not to read anymore then read only this – STEER WELL CLEAR OF THIS COMPANY!!! I ordered a gaming chair for my son’s birthday which arrived in good time. On checking the chair, it was faulty. Against my better judgement, I allowed the company to refer me to XRocker Technical Services who wanted to send a replacement part. After persuading me to accept this with a promise the part would firstly fix the issue and secondly be here in time for my son’s birthday so I could give him a working chair; the part did not arrive. I had to go and physically buy another chair so I didn’t have to hand my 9 year old a non-working chair on his big day!! I went back to technical services and told them that the part did not arrive and I was told that it was because they were moving office and there was a delay in posting it. Grrrr! So, I told them I wanted a refund – AND THEY REFERRED ME BACK AGAIN TO BOYSSTUFF!!! Double Grrr! Then things got interesting! Boysstuff’s emails to me were, quite frankly, rude and accused me of not following their returns procedure, despite following it to the letter and paying £37 for Parcelforce to return the chair to them. The chair was delivered and signed for on 14th December. Boysstuff claim not to have received it or had any communication regarding it!! I could even see the signature of the person who signed for it online!!! I then escalated the complaint to PayPal at which point Boysstuff told PayPal I had still to return the chair!! Arghh!! Since then, and all through the Christmas holidays, Boysstuff have ignored my emails and, on speaking with PayPal today, have ignored PayPal’s requests for information also. PayPal returned my money to me today, but not my postage costs so I am still £37 down in the overall process. Completely unprofessional people to deal with and I will be telling anyone who will listen never to order from this company in the future.
written by marcusa on 21/09/2016
I had the misfortune of dealing with this company, take this from someone who has experienced them, AVOID,AVIOD, AVIOD!!!!!! do not be fooled by their onsite reviews, they vet the reviews and publish nothing which accurately informs the public just how terrible they are. also I would be suspicious of several of the positive reviews on sites like this, if you read them several are very repetitive and are written using the same turn of phrases QUITE SIMPLY BE WARNED AVOID, AVOID,AVOID
written by Nathan743 on 10/09/2016
Bought a gaming chair over two years ago - needed a new control panel - sorted by boys stuff. Excellent service
written by Stacey.daymond on 03/08/2016
Having been let down by another well known retailer of gaming chairs I turned in desperation to the Unknown - boysstuff! They were brilliant - excellent next day service and cheaper!
written by Scott_kendell on 25/07/2016
I am a very very very happy customer of boys stuff after they managed to save my son's birthday celebrations by being very supportive when I inadvertently purchased the wrong gaming chair. Thank you.
written by Seanfaulkner on 17/07/2016
This is an online retailer prepared to do that little bit extra to make their customers happy! Thank you. Recommended.
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As rated by our community of reviewers
Nicthechick28's Response to Nicthechick28's Review
Written on: 09/01/2017
I would change this review from 1 star to 2 because after much stress, I finally found someone in this company who dealt with me the way I should have been dealt with from the start. I hope that some lessons can be learned.
The company have today promised to return my postage costs, which I hope they follow through on. Overall I didn't have a great experience but I note that others have so let's hope it's a one-off.