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Written on: 21/10/2013 by Johnstonce (1 review written)
I ordered in store for next day delivery with specific time of the afternoon. I was told I would receive confirmation via text message. I received no such text and the item was delivered in the morning. I was not at home and therefore this delivery was unsatisfactory. Why offer time specific delivery to show up whenever suits?… Read Full Review
Written on: 10/10/2013 by caring (1 review written)
i am writing an email to the bbc and thought you would like copied in. regarding the factory catching fire in India, the manufacturer which employ these poor people that have lost there lives not the high street retailers, I am more concerned concerned who owns the manufacturer and if not the high street retailer i think you owe them a huge public apology if it is the Retailer that also owns them then yes they should be found accountable the same justice as would be given in their countries… Read Full Review
Written on: 06/11/2012 by Paulina2305 (1 review written)
Next Used to be one of my favourite shop but not any more. Couple of recent purchases turn up to be a waste of money, very poor quality, stuff basically felt to bits after wearing in two or three time. Also find their sizes very confusing, seem a lot smaller than standard sizes. Not a happy customer, I am afraid, won't be visiting next again… Read Full Review
Written on: 02/02/2011 by kaz fenwick (5 reviews written)
Starting with the good, I have had a next account fro 4 years and regularly order from them for me and the family and if there is any fault with the products they do have really good customer service so thats the good.
ON the bad side, despite never missing a payment for 4 years last year they reduced my credit limit from £2000 to £1000 without warning and I only found out when I went to order and was told "no"? Poor show really as my credit is first rate, and the account run well so it was… Read Full Review
Written on: 30/07/2006 by Platinum1 (3 reviews written)
The Next website is easy to use. The new sale style searching is much improved, and they have a wider range of sizes than they have in the stores, but if you buy online, you have to have the Directory, which of course you have to pay for.
It is just as easy to go into your local Next store and order from their catalogue. You have to pay up front, but it saves carriage and £3.85 (up to) 4 times a year. They recently started charging for their Summer additional catalogue also… Read Full Review
As rated by our community of reviewers
" Very good " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More
" First class service " Read More