Written on: 27/08/2010
samsung have the worst possible customer service i have ever had to deal with. when my fridge broke down i called them, they said all work and parts would be done for FREE. 5 weeks later and im still waiting for the part. the light bulb blew causing control panel to also blow. they are now trying to say i have to pay £140 for original visit and costs of parts and work. they have left me without a fridge for 5 weeks and its only been this long as i called them. all they are doing is... (read more)
Written on: 19/05/2010
Our ice maker is extremely loud when it releases the ice cubes into the tray.I paid 19 dollars to your expert on line and all he said was that's the way the machine is made. (read more)
Written on: 06/04/2009 by degaite
After just 3 years the fridge section defroster died and the light will not turn off. Very disappointed.
A Transglobal service tech came the next day for $85 to tell me it would cost about $450 to repair and I'd have to wait over a week for the next appointment. He priced the defroster and evaporator as separate components for $150 each, but can be found (I called Sears) as ONE UNIT for $51.
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Written on: 18/10/2008 by parkersplace
We had to have our Samsung RB1855VQ without handles and thin. This was all we could find. Looks nice. Reasonable priced. Both of the side shelves in the door cracked within a month. I am trying to order new ones right now, everything fell on the floor.
The temperature buttons are below the hip and just perfect for my grandbabies to keep adjusting the temp for my freezer.
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Written on: 27/01/2008
Plus points for the Samsung RB1855VQ refrigerator are appearance, counter depth at this low price and very quiet. Full width shelves are a little restricting. Overall an excellent fridge for the price. (read more)
Written on: 06/05/2005 by Veee
Samsung RB1855VQ - This was a purchase out of necessity. A $550 refrigerator that was the largest refrigerator that could replace an aging 27" x 29" GE model. For another $170 I could have gotten the RB1955 model which only adds child proof programming to the exterior accessible temperature control panel. For another $130 on top of that, I could have had a reversible door and an auto icemaker. That's too much money for the same exact refrigerator. The only other feature in the other... (read more)
Written on: 10/05/2004 by mbodle (1 review written)
Overall, the Samsung RB1855VQ is the most innovative, well-designed, best-looking fridge I've ever had. The separate compressors for fridge and freezer are usually only found in much more pricey brands. Expect long-life, but time will tell... I brought it home myself, so can't rate service yet, as I haven't used any, so I gave a 5. (read more)
Written on: 15/02/2004 by ashdad (1 review written)
The Samsung RB1855VQ is an excellent product. My 12 year old was attracted to the bottom freezer. I like the drawers in the freezer that let you access frozen food much more easily. It has the most efficient ice tray I have ever see. The trays flip over and dump the ice into a bucket. (read more)
As rated by real users
"2 repairs in 4 years" Read More
"Great Fridge, fragile door handle" Read More
"Wouldn't buy hotpoint again" Read More
"No customer service" Read More
"Good fridge but rubbish handle" Read More
Guest's Comment
Written on: 07/07/2011
I quite agree purchased american fridge freezer in 2007 went wrong three times/ cooler system broke down, received a new one and the cooler system has now failed rang samsung on saturday it is now thursday and still no date for a repair as they cannont get hold of the service company. I would never purchase a samsung product again, there after sales care stinks.