Best Western Hotels Reviews

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Average Ratings for Best Western Hotels

  • Accommodation0.3 stars
  • Customer Service0.8 stars
  • Food1 stars
  • Facilities0.3 stars
  • Location3.3 stars
  • Value for Money0.2 stars
  • Overall rating0 stars

3 Reviews For Best Western Hotels

  • matilda2 Rank: Staff Sergeant 27th Jul 2007

    Reviewer rating: 0 stars


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    Good Points: Leaving the hotel


    Bad Points: Everything about it was terrible.


    General comments: We stayed at the Best Western in Falkirk as part of a coach tour to the Royal Highland Show in June 2007. The hotel is quite small and I think it looks shabby from the outside. I guess it was built quite a few years ago as the rooms are really tiny and are decorated in a really antique style with flowery wallpaper, carpets and wooden panels on walls. The TV in our room was really temperamental and the remote control didn't work. The bathroom was not clean when we arrived and was not cleaned very well by maid service either. The bed was ancient and sank in the middle so you rolled together when you got into it. The restaurant food was awful and the staff were poor (it reminded me of Fawlty Towers). Breakfast provided was runny, soggy scrambled eggs which resembled custard. Bacon and sausages, which were not properly cooked through, cold toast, bad selection of cereals. They were horrified when I asked for a pot of water and some tea bags so I could make my own tea rather than drink the cold stuff they were bringing round tables. Dinner on both nights was nothing to write home about either. One of the guys on our table was given potatoes with a large black rotten hole in the middle of it. When he flagged this to a member of staff, he was told that it was perfectly normal and should be like that. We had to then create a scene almost to get it changed. Someone else found a bumble bee in their potatoes. Then there was the fact they told us there was no chips but mysteriously landed those out when everyone had had their plates cleared of the tables. I would never ever stay here again.

  • gfriedrich Rank: Corporal 28th Jul 2005

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    The Best Western at the Birch Run Exit in Michigan was very disappointing for a BW. It was under MAJOR construction, and the hot tub wasn't working. It looked NOTHING like the internet pictures, and there was nothing for my two 16 year olds to do. Would not recommend to anyone unless all you want to do is sleep

  • jagbharat Rank: Corporal 2nd Sep 2004

    Reviewer rating: 0 stars


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    The Grand Hotel Hungaria
    This hotel is nasty, I mean nasty interior and exterior, it smells bad. I Decided to have a massage. I was told to lie down, the table then collapsed. Don't go there.

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