Written on: 01/12/2013 by timdisam (1 review written)
liked the ship itself,sailed transatlantic in very rough weather & she was brilliant. Lovely lounges to sit in, a bit confusing getting around ship but you get there eventually. Ate in buffet as don't like eating formaly,it was huge,grubby,very poor selection of food & always cold.Like a greasy spoon caf. Crew were mostly very miserable everywhere on ship. Cabin(inside)small but adequate. Entertainment pretty poor most nights. Didn't like the fact that if you ate in buffet even though we... (read more)
Written on: 11/05/2012 by williamhenry (1 review written)
The QM2 is a tremendously massive ship at 151K tons with only ½ the number of guests (2700 guest) of other similar size mega ships and a much higher crew to guest ratio. Service, service and more service! The ship is very nicely decorated with lots of history of the other Canard ships and their history and special guest pictures(Cary Grant, Burt Lancaster,etc) and descriptions of who they have hosted. We just finished the NYC to London England crossing in May 2012 with an average speed... (read more)
Written on: 02/05/2012
Wife and myself early fifties quite lively. The ship is superb and very stable. We love art deco and this ship has plenty of it. We don't like to waste money on expensive cabins (state rooms) so we chose the modern equivalent to steerage. We were given an inside cabin on the 4th floor. It was quite roomy and plenty of storage. We don't much see the point of balconys, when your at sea all you can see is well, sea! The only time it's worth having is when your coming in or out of port but even... (read more)
Written on: 09/11/2008
We had a table for 6 people, going to New York, there was, only 2 of us on it, coming back to Southampton, there was 6 of us, 4 people from the US, and we all got on fine. We had a balcony cabin which had plenty of room. There was such a lot of food, to much for me, I loved the afternoon tea, I have written this review and going on the QM2 again next year says it all. Also If you use a wheel chair, the service is very good. (read more)
Written on: 22/08/2008 by kikiglis1 (2 reviews written)
We sailed from Southampton to New York so there were no stop offs and we had 6 nights on board. The decor was very luxurious and service from the staff were friendly but professional. There were many activities ranging from dance lessons, discos, quoits, virtual golf, wine tastings and many more. We had a great time and would recommend, although it was not cheap! (read more)
Written on: 23/04/2008
The embarkation is like clockwork, the food exceptional the only negative apart from the spa is that the tours are overpriced and be organised for a fraction of the cost by the yourself.
Example; Cunard organised Sorrento and Pompei from Naples
$150.00 per head
Under own steam using train stops in Pompie gardens 9 euros return admission 10 euros train to Sorrento from Pompei 9 euros return cost total 28 euros. (read more)
Written on: 21/02/2011
The Queen Mary 2 is ideal if you like the smell of cigarette smoke. I waited over year before posting a review to see if the passage of time would dim the memory of poor food, the smell of cigarette smoke, the truly terrible temporary captain who seemed to think that his main task was to promote his upcoming book of anecdotes. We were in the Princess restaurant class - not cheap and not good. The door lock key card system doesn'twork, the route information system on the cabin tv doesn't... (read more)
Written on: 05/12/2010
This was our first cruise ever, and what a way it was to start! I traveled with my wife and 4yo son. We are Americans, although I am of European origin, and my wife is of far East Asian origin. We had an inside cabin on the 6th floor, and it was adequate. My son had a bunk bed, and loved it.
The ship is magnificent, and the entire experience is very British. I loved it! The lectures and shows were very intellectually stimulating. The children care is first class, and we used it every day... (read more)
Written on: 14/11/2010 by lesley chard (1 review written)
It was like a comedy of errors from start to finish. No greeting or direction on arrival or departure. Menu choice limited and in the main cold. Our wine at dinner did not turn up until towards the end of our main course. They were sorry but said it was because they were very busy???.Our breakfast order was lost and after waiting for about half an hour our order was retaken.there again they were sorry but said they were busy. After queuing for ages for afternoon tea, there were no scones or... (read more)
Written on: 13/09/2010
I was very disappointed with the QM2. The food was terrible with a very limited selection. We ate one night in the Todd English resturante and the food was very bland. The average age of the patron was 80 years old. This ship is rated 5 stars but in my opinion it should be 3 stars at best. On other thing, the ship had an electrical problem in Canada and as a result the ship was six hours late returning to New York. (read more)
Written on: 10/08/2010
A smooth transatlantic crossing although we were in fog for most of the time. The ship is immaculate and the service excellent. The Royal Court singers and dancers are energetic, professional and entertaining with superb costumes. This was the first time we had a glass balcony rather than in hull and it was nice to sit out and watch the sea go by but it did mean huddling in the forward corner since these balconies are a lot more windy than the in hull balconies on decks 5 and 6.
The... (read more)
Written on: 28/07/2010
This cruise was very expensive and poor value for money. The food was very bland and waiting staff hovered over me the whole time waiting to clear the tables. The stateroom was very basic with a big gap under the adjoining door so every sound could be heard from the adjoining cabin.
The Canyon Ranch Spa was small and crowded and could do with a good revamp.
I had a hot stone massage which left me in agony.
Customer service was dire, rude unhelpful staff who just demanded more and more money... (read more)
Written on: 26/07/2010
My partner and I just completed our six transatlantic sector and, sadly, on board standards are slipping somewhat. Cabins are tired, entertainment dull and lacking in imagination. Canyon Ranch is in a shocking state of repair. We've written twice now to Cunard to share my thoughts; neither letter was dignified with an answer. It's debateable whether we cruise on QM2 again. (read more)
Written on: 14/07/2010
Travelled American Airlines Business Class to JFK from Heathrow and transferred to Hilton Hotel. Separately pre-booked tour of New York - 'Onboardtours.com' from UK independently (cant do this through Cunard). Flight fine, though noisy in front seats. Transfer to Hilton by private taxi and hotel room spacious and clean. Breakfast worked out about a third more than menu by the time local taxes and tip added. The tour was a nightmare. Bone-shaker bus, air-conditioning worked from the back... (read more)
Written on: 07/07/2010
This is the most disappointing cruise my wife and I have ever been on (we've completed 11 others). The food service was horrible in the Britannia dining room. Our waiter responded as though it was his first job ever on a cruise ship. The food was horribly prepared, usually cold, and always served 15-20 minutes later than surrounding guests. I received on fish entree that couldn't be cut with a knife. Incredibly poor overall and we will NEVER sail on Cunard again. Buyer Beware. (read more)
Written on: 24/06/2010 by Harry Bergo (1 review written)
My wife and I made our first booking on the Queen MaRY 2 on Jan. 27, 2010. We booked it for April 29, so we could spend 4 days in London, the hotel cost a total of $628.00. The cost of passage on the Queen cost us $3,013.00 each. This includes trip fare, air fare, Cunard care package fare, taxes and fees and air fees. The state room we had was on the 11th floor (cabin 11143-A2). Airplane . we were on British Airways flt. 268 to London and coming home from N.Y. to Lax we were on Delta... (read more)
Written on: 24/05/2010
This is our 7th cruise with Cunard the second on Queen Mary 2 The ship,crew, food and service was fantastic as usual. The only down side of the cruise was that the daily and evening entertainment was poor.Not everybody likes classical piano and harp music or Shakespears plays and the singing and dancing routines in the theatre at night were not very good either.Also why most there be an art auction in the grand lobby everyday?.
But we still love Cunard cruises and we have already booked a... (read more)
Written on: 04/05/2010
The ship board experience was fablous not a single complaint. However it had a lot of the gloss taken off it by the post voyage experience. Our itinerary was arrive new york early morning, transfer to marriott hotel on hospitality package then transfer late afternoon to airport for flight. Up last morning at 0415 to experience verrazano bridge statue of liberty etc, transfer to marriott about 0845 arriving 0930. Hospitality consisted of being dumped in a meeting room no food, no drink,... (read more)
Written on: 02/04/2010 by KirstieD (3 reviews written)
This was my second transatlantic crossing on QM2 and the second time that a piece of luggage went missing. Although luggage is not handled by Cunard staff but by independent porters (a strange situation which I believe will be corrected with the new terminal building in Southampton), Cunard staff could not have been more apolegetic or helpful. Entertainment on board is a mixed bag, generally very good but with some distinctly second rate guest entertainers at times. Overall I rate... (read more)
Written on: 10/01/2010
We boarded QM2 in Brooklyn on Sunday 18th December 2009, having been lucky enough to arrived before the snow arrived. We have NEVER cruised and I decided that for my 50th Birthday (on the 27th Dec) we would do it in style! We took our children, 2 daughters aged 22 & 19 and a son aged 13. I was concerned after reading some 'reviews' that the kids would not be catered for regarding entertainment as most reviews said entertainment was aimed at the 60+ age group. My worries were completely... (read more)
Written on: 16/10/2009
OK - our first cruise so we have nothing to compare it with. Read the following accordingly.
Food cannot be faulted. Excellent throughout and service was impeccable although I would prefer NOT to be prompted to mark the comment card "excellent" by the waiter.
Design of the ship, I think, leaves something to be desired. I'm normally pretty good at finding my way around but still, after 6 days, I was confused about where certain rooms were in relation to each other. This wasn't helped by... (read more)
Written on: 11/09/2009
The Queen Mary 2 with Cunard Cruises is a great ship but not the only one. Besides the main lobby, the britania restaurant and the chart room, the decoration is flat mat and even ordinary. Nothing really oustanding, nothing really chic. As shakespeare said "too much noise for nothing " (read more)
Written on: 01/09/2009
Embarkation at Southampton was dreadful, using the old terminal, they could hardley cope. Parking at the port was excellent and fast. The ship was superb far better than I could ever have imagined and the service was second to none. The food was excellent with a huge choice, afternoon tea was not to be missed. The entertainment throughout the ship was very good with something for everyone, late nights in G32 were our favourite. The Brooklyn terminal was efficient , clean and freindly and... (read more)
Written on: 04/08/2009
we traveled on the cunard queen mary 2 from southampton to newyork it was a six nights tranclantc crossing it was very grand but anyone who goes on it and thinks they can sunbath on deck its frezing cold windy and frogy so take some very warm clouths the food was good but the entertainment was poor and not much to do during the day and you can not see newyork when you get there as it is four in the morning and pich dark so be warned its not like they advertisement but new york is brillent (read more)
Written on: 16/07/2009
What a magnificent ship! We decided to give flying a miss, and indulged in sheer luxury on the Queen Mary 2 to New York and back, sailing from Southampton. The embarkation at Southampton was efficient and speedy. We left the car at the port which was totally hassle free! What can we say about the ship - absolutely fabulous. The cabin was spacious and well equipped and the Steward service - second to none. The food - superb in both the Brittania Restaurant and the Kings Court, Fantastic... (read more)
Written on: 10/07/2009
Excellent food, service was great, the room was expectional. I am to say it was money well spent. Enjoyed every day on this beautiful ship. The Queen Mary 2 crew were extremely helpful in every detail. The entertainment was above excellent, and the food don't know what to say about the food but it was delicious and there was alot!!!!!! There was nothing bad about the entire journey. (read more)
Written on: 04/06/2009
We travelled on the Queen Mary with Cunard Cruises on May 2nd, from Southampton to New York. As it was our first Cruise we didn't really know what to expect. Me and my partner took my 81 year old father with us who also had never experienced this type of holiday before........We can all honestly say that the whole experience was beyond our expectations......We will all have very fond memories, for many years to come, of this truly wonderful experience....... (read more)
Written on: 05/05/2009 by T59 (1 review written)
This Cunard was our first time on a cruise of any kind and as the offer on the cabins was so good we decided to take a chance. Our two daughters aged 23 and 17 also travelled with us and there was general concern that we would get bored on the 6 night transatlantic trip. This proved not to be a problem at all and the time passed very easily. In spite of our difference in ages our daughters were impressed as much as we were. (read more)
Written on: 03/01/2009 by Y Whyte (1 review written)
We flew to New York on the 18th November 2008 and caught the QM2 to the Carribean on the 21st November 2008. This trip was far beyond what I expected. It was amazing. We are now looking for a trip for 2009. If we had won the lottery I do not think that we could have had better service. Excellent. (read more)
Written on: 05/11/2008
We travelled to New York on 10 October 2008 and had the most wonderful time. Very comfortable room with a little balcony from which we watched the changing sky and the QE2 which travelled alongside us on its last trip to New York. Very obliging, helpful and friendly staff, great food at all the restaurants we tried, a huge number of classes to attend and other things to do (went to dancing, watercolour painting and acting classes), wonderful formal evenings with good bands if you fancied... (read more)
Written on: 28/09/2008 by andydj (3 reviews written)
Having travelled the Atlantic on QE2 3 years ago, i decide to go with Cunard on the Queen Mary 2 in August. Cunard's cabin and restaurant staff were impeccable, however, the new liner, despite all the hype was a considerable disappointment. The ship is large. She feels like an oil tanker fitted for passengers and on first site in port looks clumsy and unattractive with two exhaust pipes at the rear. On board, one felt that you were on an oversized ferry. The staircases felt like service... (read more)
Written on: 24/09/2008 by dpelli (1 review written)
First timers we were quite apprehensive about this trip.
Once on board, what a surprise, I can honestly say we enjoyed every minute of the crossing from New York. We enjoyed the formality, and the dining experience. Truly relaxing time you could do as much or a little as you wanted. I would recommend this experience to anyone.
We fully intend a repeat of this next year...well done Cunard (read more)
Written on: 21/09/2008
The entire of the cruise was one of the best that I have ever been on. I encourage anybody else to at least take a trip. Cabins are the best with your own butler. The overall best cabin was the Balmoral Suite 2 story duplex, large balcony. I would recommend this cruise to a friend (read more)
Written on: 10/09/2008 by angelagoymer (1 review written)
Just got home today. Cant believe the negative reviews I have just read on this site, cant be the same ship. Trip was fantastic (we flew to JFK and sailed back, spending 2 nights at the Waldorf Astoria in NY). Whole thing managed by Cunard and completely faultless. Cant believe we were just lucky because we didn't hear a negative comment the whole time we were on board. When we can afford it we will definitely travel to the States or back (or both) again, sure beats sitting at an airport... (read more)
Written on: 09/09/2008
Oh dear, the once proud Cunard name has been devalued by the American owners. All the serving staff have the same surly way about them.
The food is OK but that's it, P&O in May this year produced far better food and excellent service. The shows in the theatre were on par with your local Am Dram society, they appeared to have no direction or theme. (read more)
Written on: 08/09/2008
A lot of the previous reviews of the Queen Mary seem fairly biased - or at least exceedingly negative.
Cunard is the only truly luxury cruise line left - they have effectively cornered the market. You have more cabin space, superior food, more entertainment, and more venues to visit during the day than on any other line; partly, this is because most of the QM2's journeys are transatlantic, and therefore necessitate a myriad of diversions, but it is also due to the fact that Cunard does... (read more)
Written on: 08/09/2008 by Sutcliffe
Super, we had a super time and made lots of friends. Lots from the USA who sat at our table, and we met on the boat people from other Countries, we went this passed August and we are a couple in our 8Os and the staff were so very nice to us, there again we a friendly couple and like meeting people. (read more)
Written on: 03/08/2008 by kieron land (1 review written)
My wife and I joined the ship with our son on the Queen Mary 2 for a summer retreat voyage m828b.
Both my wife and I have been cruising for the last 20 years ,so as you can imagine we have a lot off experience off different cruise companies we have been with Crystal Princess Royal Viking Sun Norwegian Celebrity, Royal Caribbean P.O and other's
We decided to take our son on a ship for his birthday so we thought we would try Cunard
It was the worst ship I have ever been on from the moment we... (read more)
Written on: 16/07/2008
I got on... and after an hour of "loud white noise" in a windowless box... got off again. I will never go on the ship again. (read more)
Written on: 04/06/2008 by jchivers (2 reviews written)
I have just returned on the Queen Mary 2 from New York with my 18 year old daughter (I'm 46). We worried about the age of the other passengers and yes, they were a lot older. But other than on the first night on board when we encountered the most ignorant and rudest couple ever at our Britannia Restaurant table. Fortunately for us and our other diners this disgusting couple were moved after making a scene and were never seen again throughout the voyage! We had the most fantastic time. We... (read more)
Written on: 04/06/2008
We left Southampton on the transatlantic voyage in May 2008. We were so excited - celebrating a birthday and an anniversary, and looking forward to a wonderful holiday. We saved up and were thrilled to be Princess Grill Passengers - and were absolutely delighted with our stateroom on Deck 10.
Our room was cleaned daily, with the bed turned down each evening which was a sweet touch.
A lot of the entertainment was catered for the older passenger but we knew that before we went - we would... (read more)
Written on: 03/09/2007 by stupoo (1 review written)
What a wonderful way to travel. Excepting the bad points mentioned I can honestly say this is one of my favorite ways to travel and Cunard do it so well. They have completely overcome any of the early problems they suffered (2004/2005) and service is quite exceptional. I have traveled on the QE2 also and I would say that service is now equal to that. All in all excellent. I must confess to finding some of the theatre entertainment a little lame but there were always packed 'houses' so I... (read more)
Written on: 06/08/2007 by andinho99
Excellent all round. As I say, the food was sublime and the entertainment was great. (read more)
Written on: 21/05/2007 by richard gray (1 review written)
This is an experience you must try, its is worth the money.
On transatlantic crossings go for a cheaper inside cabin as you can't see anything but open sea. The cabins are cosy and well appointment, personally I found it luxurious.
Just relax and enjoy yourself, you just can't fail to melt into the sublime beauty of the ship.
I just could not fault it. (read more)
Written on: 24/04/2007 by YBartisan (3 reviews written)
Don't miss the chance to travel on the most stunning liner afloat. Having been on a QE2 transatlantic crossing a few years ago, I was concerned that the QM2 would not meet the same standard but if anything it was even better. Don't waste your money on an expensive cabin, on a transatlantic crossing what's the use of a balcony and a window, all you can see is sea. Instead, opt for the cheapest cabin you can find and enjoy all the luxury and services that your fellow passengers are paying... (read more)
Written on: 19/09/2004 by smcaffrey (1 review written)
Queen Mary 2:
Throughout the public spaces of the ship the Maritime Quest exhibits tell the history of great Cunard liners of the past. Unfortunately, the biggest, most expensive passenger ship on earth does not yet live up to the reputation of its predecessors, which appears to me mostly a function of its size, relative youth, and corporate masters. Embarkation and disembarkation were extended, disorganized affairs with a remarkable absence of crew members. The staterooms are very well... (read more)
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