Written on: 09/07/2008
My Guardian 04390 genset is almost three years and the steal base is rusting out at the corners and the enclosure has rusted at the louvers and the top cover. Although I have had no other problems I would not recommend this unit. Generac Power Systems has not been at all helpful regarding the rusting away. (read more)
Written on: 16/02/2007 by pauger (1 review written)
Generac stood behind their product after the motor developed a craving appetite for oil 22 months into the warranty period by replacing the motor. Now less than a year later and only after 27 hours of operation the motor has failed once again. The real question here will be if they step up to the plate and replace the motor once again? (read more)
Written on: 10/03/2006 by Deerhunter (1 review written)
All generator units that Guardian ship come with a 1/2 a quart low on oil.
So far I haven't had a lick of trouble.
The most it ran during a power failure was 8 hours, but has run for hours on different power failures. So glad I bought one. I installed the electric myself because the unit had to be placed 80 feet from the electric panel. The unit comes shipped for NG 13KW, but they will ship you the upgrade kit to 15 KW for LP for FREE.
Best investment for my house that I spent!
I also... (read more)
Written on: 08/03/2006 by Mar1964 (1 review written)
We have had our Guardian 15000 Watt Emergency Automatic Home Standby Generator for almost a year. The over speed light came (is) on. Have tried, with the help of Home Depot where we bought the unit, to get service on it. It is still under warranty. It has been over three weeks now and no response from Generac. We rue the day we bought this expensive machine, and now cannot use it. I would advise any buyer to beware, and recommend taking your business elsewhere. (read more)
Written on: 05/11/2005 by pluguglie
My Guardian 04390 15000 Watt Emergency Automatic Home Standby generator was brand new and professionally installed, but it only ran for two hours when Hurricane Wilma hit. (read more)
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