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Written on: 17/06/2011
I bought this fridge mainly because I liked how it looked. My bachelor pad would look great with a stainless steel cover for my beer and my ready meals. I thought nothing of shelling out double the going rate because it was... German. In hindsight I wish I bought a cheap one. This thing packed up after a few years' use. Apparantly the average life expectancy of a fridge is around 19 years so this one managed about a fifth of that. Save save your money and avoid this manufacturer. I was quoted… Read Full Review
Written on: 19/10/2008
I would say that AEG is one of the better kitchen appliance brands and I have been generally pleased with this Santo 3688 KA6 fridge. But the unit does not defrost automatically and, even if it did, it is just plain crazy not to include any consumer advice on defrosting in the manual… Read Full Review
Written on: 30/06/2008
I do not like the AEG Santo 3688 KA6. It is a terrible fridge, it does not defrost properly. Would not buy again particularly at this price… Read Full Review
Written on: 20/05/2008 by Dr Michael Short (1 review written)
The AEG Santo is well made and stylish and I would recommend it whole heartedly save for the major problem listed under bad points. It takes me half a day and a bottle of Meltaway rapid deicer to partly dismantle the frdige by removing the covers over the cooler unit of the back lining of the unit and leaving it to thaw.
I have the matching freezer unit and that is really good but the problem is that I need and new fridge and then I will not have a matching pair… Read Full Review
Written on: 14/10/2007 by mancowner (1 review written)
I experienced poor service team members except for when taking my money. Seems Electrolux have a poor opinion of it's customers. I will never ever buy AEG again… Read Full Review
Written on: 23/09/2007 by Buhudda2 (1 review written)
The AEG Santo 3688 is nicely styled and looks good in the kitchen with the rest of my stainless appliances… Read Full Review
Written on: 05/08/2007 by LARGO (1 review written)
Supposed to be one of the best German electrical companys, I think that they are trying to get back at us for winning ww2. A lot of money when it breaks down about every 18 months/2years.
Would not recommend AEG Santo 3688-6KA to anyone… Read Full Review
Written on: 19/07/2007 by dervisa (2 reviews written)
I purchased the AEG SANTO 3688-6 KA three years ago and since day one this unit has been awful. Do not buy this or the new range. You may wonder why AEG have discontinued this unit after such a short time, its terrible. The main problem is the digital display, it over freezes everything in the fridge and then decides to come up with a whole array of unknown symbols. I had AEG service people out on countless ocassions at £70 a shot and they have confirmed "this is a know problem but I'll try my… Read Full Review
Written on: 16/05/2007 by flanman (1 review written)
Avoid at all costs, we have had this item just over four years and have had two major failures in that time. The latest has been the gas has leaked and as a result the fridge is now completely useless and has to be binned.
Response from AEG is appalling, arrogant and just not interested. They have flatly refused to answer my calls, have not responded to emails or letter and eventually when i got a response it was rude voicemail basically telling me where to go!!!
Avoid at all costs… Read Full Review
Written on: 25/09/2006 by vandersteen (1 review written)
If I did not have a matching freezer I wound not hesitate to throw my AEG Santo 3688 KA6 fridge out. It started to freeze up at the back. I had 5 visits by repairers, and it has cost several hundred pounds, but it is still the same. AEG have just offered me a part ex, as they say it is uneconomical to repair… Read Full Review
Written on: 07/10/2004 by dalwinder (1 review written)
AEG Santo 3688 KA6 - UK AEG Customer care, I have to say, are the most unhelpful people I have had the misfortune to speak with. My stainless steel cupboard, I mean fridge, has been broken down and not worked for three weeks in a row. It is now cooling after the fourth engineer visit but now it's making a racket (Which the 'customer care' person could not hear when I put the phone next to the fridge but I can even in the next room!). The service force people AEG hire take a week to come around… Read Full Review
Written on: 16/02/2004 by quantus (1 review written)
I had one AEG Santo 3688 KA6 fridge that lasted 10 months then the temperature went. I have now just had the second breakdown with the same problem… Read Full Review