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| Quality of service | 5/10 |
|---|---|
| Layout of shop | 6/10 |
| Value for Money | 3.4/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 4.8/10 |
Full review by
Guest.
on 16th Jun 2008
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User Rating : 8
Respect :
0
Good Points: Always friendly and willing to share information. I have always either found what I am looking for or ordered it. The model range is huge.
Bad Points: Can be a bit pricy but if you don't like the price go elsewhere!
General comments: Airtrans is always in my mind as a place to look for aviation books, etc and I would go there again.
Guest.'s review and ratings | 60 words
Review by
JZ
on 8th Apr 2008
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User Rating : 10
Respect :
0
A fantastic shop, excellent layout, quite cheap and very friendly staff who are more than happy to help you out with any queries or questions you may have. They also give detailed explanations into what you are about to buy IE. Scanners. They show you how they work, give you free book guides [second hand] and throw things in usually! I got a 6 pack of re-chargeable batteries for free!
A truly amazing shop.
JZ's full review | 100 words
Review by
Albamania
on 6th Oct 2005
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User Rating : 0
Respect :
0
Airtrans has gone down a very steep hill in recent years, I gave up on them in 2000. It seems they have little or no regard for customer satisfaction and their general poor attitude would put many people off spending their cash with them.
I would rather shop with a company that at least tries to show an interest in what they are selling.
Albamania's full review | 67 words
Review by
AirplaneGuy
on 5th Oct 2004
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User Rating : 1
Respect :
+1
Airtrans East Midlands Airport - I have to agree with what's been said about this outlet. They sell a lot of secondhand stuff which probably didn't cost them anything but that they sell for an absolute fortune (old magazines, books, etc.), and the staff...well....
AirplaneGuy's full review | 55 words
Review by
NoelMG![]()
on 11th Feb 2004
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User Rating : 0
Respect :
0
A former loyal customer of this Airtrans outlet which sells models of airplanes, having spent hundreds of pounds there, I purchased a DVD from the above outlet, which I was assured would play on my region 2 DVD player. Having got home I found out it would not play. I put it in - nothing happened.
I took it back to the shop to get a refund. At this point I was informed by the overweight, arrogant guy behind the counter that quote "A DVD is a DVD and it will play on any player". I mentioned ...
NoelMG's full review | 196 words | 1 comment added.

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