Blockbuster Store Reviews

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★★☆☆☆
2.1 / 5
From 9 reviews
33% of users recommend this
Click here if this is your business
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Blockbuster Store

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Latest Reviews

★☆☆☆☆

“Zero customer service skills, just plain rude!”

Written on: 26/10/2013

Purchased a new game from their store in the sale for £7.97 and it had no instructions in the case. When I took it back (the next morning), they basically implied I had lost them myself. She even said, "I'm not returning that, what am I supposed to do with it, I can't sell it like that." Well they did sell it 'like that,' to me! The manager in charge was rude, aggressive, and lacked any customer service skills at all. I couldn't believe I had to argue and battle my way to getting only what I… Read Full Review

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★★★★☆

“Ordered a video and it came”

Written on: 07/03/2012 by sandradeexxox (1 review written)

What more can you ask for from my local DVD place. They have loads of movies for an old one like me - silver surfer on the silver screen. The selection is unrivalled and the local lad is good at helping me pick the one I want - he knows me better than I know myself. All in all, a very good service! … Read Full Review

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★★★★★

“I have good rapport with our local branch. Staff are...”

Written on: 16/04/2011 by jack timms (1 review written)

I have good rapport with our local branch. Staff are friendly and helpful, the shop is well layed out with loads of choice. I joined as a customer a few years ago, but when I asked what I.D is needed now to open an account, I was told "just a visa card".
Blockbuster have regular offers, and student deals on. DVD's are important to students, when a night in, is much cheaper than a night sessioning .
I don't know why so many people sledge them, I feel that we need to keep them on the high… Read Full Review

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★☆☆☆☆

“dont go you will probably get just get scratched discs...”

Written on: 10/08/2010

dont go you will probably get just get scratched discs for an expensive price-we are just going to keep to our small local rental shop-they are more freindly too!!!… Read Full Review

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★☆☆☆☆

“I think Blockbusters is a company that needs to be...”

Written on: 10/07/2008

I think Blockbusters is a company that needs to be more customer friendly… Read Full Review

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★☆☆☆☆

“The staff were bad and were expensive unless they have...”

Written on: 11/04/2008 by bendebt (43 reviews written)

The staff were bad and were expensive unless they have a deal on. The funiest thing is that you need at least 2 proofs of identities just to become a member. This feels like they don't believe who you are !!… Read Full Review

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★★★★☆

“As a rental service it is okay however it is rather...”

Written on: 11/03/2007 by viking06 (52 reviews written)

As a rental service it is okay however it is rather expensive but they do have a great range of DVD's and many copies of one DVD so it's good for those titles which have just been released… Read Full Review

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★★★☆☆

“Blockbusters always seem to advertise the fact that...”

Written on: 05/07/2005 by Belle16 (99 reviews written)

Blockbusters always seem to advertise the fact that they have all the big films in stock, but never live up to this. I have been in on several occasions hoping to get a new release (not on the actual day of release, sometimes weeks later) and they are frequently out of stock. Would it not be possible to order more copies, knowing that more customers will want them?

I have also rented 3 DVDs from Blockbuster that have been faulty, one had no sound, one wouldn't play and the other kept jumping… Read Full Review

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★☆☆☆☆

“Blockbusters had a promotion on at the time in 2001...”

Written on: 24/04/2004 by knrh (3 reviews written)

Blockbusters had a promotion on at the time in 2001 (ish) - they may still do it now - whereby if your dvd/video rental is not available when you go in you get it next time for free. Can't remember what film that was not available but that is not important here. I confess that I don't shop there that much because there's a cheaper more friendly local business within 100 yards but that did not excuse their (Managers) behaviour.

The film was not in my usual shop so I visited Blockbuster… Read Full Review

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