Amazon Reviews - www.amazon.co.uk

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Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

“Best company from a buyers perspective”

Written on: 07/12/2016 by riverkey (2 reviews written)

I've been using Amazon for nearly 17 years now and I haven't had a single problem with them. They have been brilliant with every dispute I've ever had. I stopped using ebay and similar sites after receiving a couple of faulty goods and the seller's return policy often says buyer must pay for returning faulty items. This breaks UK law. Of course you shouldn't have to pay for postage if the product is faulty. Often the postage costs more than the thing you're buying. No such problems with… Read Full Review

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“Kickback Sports Selling Via Amazon”

Written on: 29/11/2016 by planex (1 review written)

Ordered pair of shorts... delivered by Yodel to next door neighbour.   We did not sign for them? None of our neighbours are named this and next door neighbour not received anything. Kickback sports then get some information from Yodel. It has been delivered to the opposite house. We have no "opposite house"... we have to go and check that neighbour! Kickback sports then get some more information from Yodel... its gone to the "cream" house... there is no cream house... are they sure its the… Read Full Review

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“never got egift cards”

Written on: 03/11/2016 by thomasgrey (1 review written)

I never received egift cards...pathetic...They should improve their e transactions as everytime i tried to send amazon gift cards, it failed… Read Full Review

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“Bought a very light and slim power bank on it”

Written on: 03/11/2016 by Higginsgo263 (1 review written)

It names as "SELECTEC Ultra-Slim 5000mah External Battery Pack Power Bank Charger For iPhone iPad Samsung LG HTC BLU SONY Blackberry Nokia Google Nexus Motorola Surface Smartphone Table" This battery is extremely light compared to others I have tried, it is also very slim.It is not quite as quick at charging as others I have tried this takes about an 90 mins to charge my phone ,the bigger ones take about 45 mins, I suppose this must be that as it is smaller and lighter it holds less power but… Read Full Review

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“Breach of Consumer Rights Act 2015”

Written on: 12/10/2016 by Zaid33 (1 review written)

What kind of response is this to a loyal customer refusing to pay to return faulty goods purchased via www.amazon.co.uk - Hello Mr XXXX, I understand you're upset and I regret that we haven't been able to address your concerns to your satisfaction. However, the information the seller has been providing is correct. Amazon cannot provide prepaid return labels for you and neither can the seller. Please return the item to the seller using the return address they provided. Unfortunately, we will… Read Full Review

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“Service Gets better ”

Written on: 07/10/2016 by SJPhillips (1 review written)

Had some issues a couple of years ago but have to stand up and say that service recently has been amazing - delivery on time, notified along the way by text and easy return service for one of items we didnt want. Very good… Read Full Review

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“Never sell on Amazon!!!”

Written on: 26/09/2016 by JayB2016 (1 review written)

I sold an item on Amazon.co.uk. The buyer filed an A-Z claim. I contacted Amazon for advise and was told to wait for the buyer to return the item then decide to offer a full or partial refund depending on items condition on return. There was no mention of 7 days to appeal the A-Z claim! Which was the reason for my call in the first place! Amazon refunded the buyer who has not returned the item. Amazon have refused to assist in any way. I will never use the service again and would advise others… Read Full Review

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“What did I say?”

Written on: 25/09/2016

Amazon have disappointed me after many years of trading with them. Their delivery service to my address in Portugal is now appalling. I have had an order outstanding now for about 6 weeks. Why? Because the local shipper they use there is useless. The shipper says either that my address is incomplete (UPS, DHL and many others have no problem finding us)or, at other times, that we have not been in when they tried to deliver (despite saying the address is incomplete!)when, in fact, we were. Note… Read Full Review

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Totallybaffled's Comment

Written on: 27/09/2016

Update on this comment by poster. Amazon did eventually call me after I gave it one last go. This was 13 days after my last email to them. But note I made the approach to them, not them to me. Amazon have refunded me and have said that they will review the carriers` performance and make any necessary changes. We will see. I will give it a few days and will re-order to see if they have achieved any improvement.

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“Product fine, delivery appaling”

Written on: 20/09/2016 by Rupinsonward (3 reviews written)

Ive never had an issue with an actual product from Amazon, however the shipping has gone so far downhill in the last 6 months im now weary of ordering. 3 parcels lost and 2 more i stayed in for that didnt arrive, to be told by CS that i wasnt in at the time they tried to deliver. Needs improvement… Read Full Review

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“the worst ever delivery”

Written on: 04/09/2016 by dronfx (11 reviews written)

the worst delivery I ever got from amazon. I said to them I will stay at home for the all day waiting for their delivery. the parcel was not delivered AGAIN FOR THE THIRD TIME. And amazon have send me an email "tried but failed to deliver your package". I was at home all day and nobody call or knock or wherever to me. Impudent delivery driver and the worst service i ever got from amazon… Read Full Review

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“Offers variety and reliability”

Written on: 25/08/2016 by BillMatt (2 reviews written)

Whereas most e-retailers offer the same experience in terms of shopping at your convenience, I feel that Amazon's advantage lies in how the website is user-centered. In addition, there is such great variety at Amazon that I use it as a window shopping site to acquaint myself with products. To be safe, always note the products stocked by Amazon, manufacturers, and resellers, which will help you avoid breaches of your quality expectations. Altogether, the variety and reliability of Amazon places… Read Full Review

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“guerlaine l instant mens cologne”

Written on: 05/08/2016 by AngelKirk (1 review written)

Having purchased this recently I feel that if this is a genuine guerlaine product having used their products for years. It is no where near their quality and as now put me off from purchasing other fragrances from amazon in future it does not smell like store samples at all, I think it is a fake product… Read Full Review

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“Amazon good or bad l suppose people have different...”

Written on: 06/07/2016 by Baird478 (1 review written)

Amazon good or bad l suppose people have different experience's but l have to say that l have never had a problem with any of their staff l have always had decent understanding and friendly person to deal with any thing I've returned has always been simple and straight forward they are without a doubt the most helpful company l have had dealings with… Read Full Review

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“Prime is a great deal”

Written on: 20/06/2016 by Brian_CO (2 reviews written)

I have been using Amazon for many years now and continue to be very satisfied with the service received. It gets even better with prime. Free one day is a huge selling point if you buy a lot from them. It is my go to online shop… Read Full Review

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“sick one”

Written on: 23/04/2016 by Doherty9 (1 review written)

it was so good because I didn't read it and it was amazing waste of time I loved this book because its boring it was amazing because it was a review now I am going to buy a big chicken and oh it is here thanks amazon but it was shocking it was hard and stiff it was an absolute but ni will reead a fairy book from WH smith because they get things right … Read Full Review

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“Simple, well priced and quick!”

Written on: 18/03/2016 by eonie316 (2 reviews written)

I've seen plenty of documentaries about how Amazon is ran and although it paints a tough picture for all involved, their service is top notch! Quick delivery, easy website to navigate and pre-ordering without having to pay upfront does me nicely! Don't get me wrong, I like other websites that offer a pre-order service, but taking the money in advance allows them to accrue interest on your money from the off, without having to spend anything for a sizeable chunk of time... effectively making the… Read Full Review

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“Great website to get blur ays”

Written on: 11/03/2016 by jennyannphillips (2 reviews written)

The blurry bundles for HBO and box sets are exceptionally priced… Read Full Review

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“Buying Kindle books from Amazon”

Written on: 11/03/2016 by JeremySeavers (1 review written)

I have purchased a huge number of books for my Kindle from Amazon. I live in Cyprus - the EU - my bank is in UK - my account is in Sterling - I am British. I am constantly redirected to Amazon.com for purchase of books. The price of books is much higher than in Amazon.co.uk. What is worse is that I have recently bought three books and NONE of these has appeared on my Kindle. The most recent is by Conn Iggulden - Emperor - Death of Kings - 1 in the series  this purchase has been placed on… Read Full Review

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“delivery ”

Written on: 01/03/2016 by kdmusker (1 review written)

I am awaiting an investigation from amazon I ordered an item which the delivery driver decided to enter my home and put in my hallway I have 3 dogs one which is a giant breed so to ensure they don't go through the front doir I have a very high safety gate as I was not in when the parcel was delivered the dogs obviously went mad and broke the gate, I was so upset to think someone had entered my home without permission I don't feel safe now and lock my door as soon as I get in disgusting… Read Full Review

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“An item on my account was  re ordered and delivery...”

Written on: 23/02/2016 by 186McGee (1 review written)

An item on my account was  re ordered and delivery changed from Uk to Bulgaria. I notified Amazon immediately it was not my order 3 times over the next 3 days. They assured me all would be cancelled. They did nothing and I tracked it to Bulgaria where it was delivered. 6 weeks later Amazon have charged me even though I removed my card details and now they will not refund me as apparently I have not returned the original Item, even though I told them it was a fraudulent replacement request. I… Read Full Review

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