Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
75% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

“very happy with purchase”

Written on: 16/09/2014 by Akiraw400 (1 review written)

Bought a t-shirt recently from amazon uk and seller beat tees clothing. Item arrived within two days and was all we wanted an more. Excellent quality and confirms my believe in amazon for quality and service unlike other similar platforms… Read Full Review

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“Online Rip Offs”

Written on: 15/09/2014 by gretaroc (1 review written)

This company is disgraceful doesn't matter what you buy there is always a fault. The customer service is non existent even to the point of totally ignoring any complaint. The postage charges are disgraceful and each item you order is charged at a separate rate even when they arrive together. Amazon never admit to fault and always blame "the seller" yet I have never paid a seller for goods it is always Amazon that rip me off… Read Full Review

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“disgusting company”

Written on: 15/09/2014 by magbern (0 reviews written)

This is a disgraceful company. I have had goods from them that have been faulty, when you complain about them they pass the blame on to someone else. The charges for postage are disgraceful and for each item you order there is a separate charge. The kindle lasts as long as the guarantee and no longer all they are interested In is ripping people off and unfortunately the company is getting into more scams Their help lines are laughable both on the phones and online the operatives are rude and… Read Full Review

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“who wants fax's of bank account & card...”

Written on: 11/09/2014 by avoidamazon (1 review written)

I went on amazon uk to buy a telescope.i payed and got a email to thank me for shopping with them and to comfirm my order and when said item would be delivered.that evening I got a email asking me to FAX my bank account & card details aswell as my home address & email address.this was after they had already taken money from my account to verify all detail I had given them.i then got a email saying if I didn't forward the details they asked for they would close my account and stop my… Read Full Review

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“Love Amazon”

Written on: 09/09/2014 by MsKaz (4 reviews written)

What's not to love about Amazon!?!? They sell everything and it's always brilliant prices, fast delivery and amazing after sales customer service! I would buy from Amazon every time before I would from any other retailer!… Read Full Review

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“Not as good as it was”

Written on: 29/08/2014 by eloi89 (9 reviews written)

Slow dispatch/deliveries, minimum £10 order for free delivery - not as good as it was… Read Full Review

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“great website, so easy!!”

Written on: 22/08/2014 by coolcustomer123 (1 review written)

i buy all the time from amazon. they have a good range of all products and they have never let me down with delivery… Read Full Review

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“not good”

Written on: 21/08/2014 by 290Ward (1 review written)

Let down on numerous occasions.Prime items not arriving.Customer Services unable to explain where item was on last occasion… Read Full Review

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“wonderful quality cheap”

Written on: 14/08/2014 by Gavyny483 (1 review written)

Very good at amazon and the customer care is great. Excellent prices… Read Full Review

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“Great customer support”

Written on: 13/08/2014 by jaysonlouis (2 reviews written)

First time I ordered, from the UK because they had a super deal for the Fossils, my order got lost at the post office. I contacted customer support by email and not only did they answer in less than 30 minutes, but they were super nice, they shipped a whole new pair of items by express courier, free of charge. Impressed by how polite, sweet and efficient they were… Read Full Review

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“Why leave home to shop?”

Written on: 18/07/2014 by amyjenkins3 (3 reviews written)

I've bought various things from amazon that have been good and bad but amazon always deliver. If you ever have to send something back its simple and easy and the refunds are immediate. The platform is excellent to shop on and very easy and all in all its a first class service. Thank you!… Read Full Review

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“Shocking company”

Written on: 18/07/2014 by Browne1977 (1 review written)

Will never deal with this company again as they "Mistakenly" debited several payments from my account and now have a battle to recover this money,also previously had a fault with an item i purchased from them and they only respond by pointing you to the manufacturer.A classic box shifting company with dodgy practices and zero customer service… Read Full Review

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“Excellent”

Written on: 16/07/2014 by LexMartins (2 reviews written)

One of the best online shops to recommend. I buy often from them… Read Full Review

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“Good range of products with huge variety”

Written on: 11/07/2014 by LoansMate (1 review written)

I like amazon as there are huge range of products along with the ease of easy site access… Read Full Review

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“Never again”

Written on: 03/07/2014

I bought a watch a pocket watch from amazon they charged me a lot of money for shipping the watch and it looked totaly different, I am really very angry they did not show the price I was supriced after they charged it from my credit card. I bought it from amazon.com come and they sayed if I want to sent it back then they will charge extra money from my credit card. will never buy from amazon again… Read Full Review

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“Heard Good Things”

Written on: 30/06/2014 by thedunselcollection (1 review written)

I've heard good things about Amazon's website and their customer service. I have only used the US versino of their website though… Read Full Review

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“toysinc bad company selling cheap used items”

Written on: 27/06/2014 by 17McNulty (1 review written)

well i got my order in a neca hitchikers guide to the galaxy zhaphod and jeltz mini figures set. came in a jiffy bag so bad on protection. opened it up and the figure zaphods left foot had broken off and the card was all tatty from age wear not postage wear. contacted the seller try fobbing me off saying it was sent and was new nothing wrong with it sent pics of proof they ignored them. i asked to send back free returns they send me a label via email need pay p+p i didnt have the cash so… Read Full Review

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“good fast service”

Written on: 26/06/2014 by JBW39 (1 review written)

Only a quick review really, but I would like to say I am a small business owner and when I have had dealings with Amazon ordering various items they always appear within the time scale stated and everything I have ordered has been good quality. Always sing their praises in the shop :)… Read Full Review

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“they do not care”

Written on: 25/06/2014 by samw2014 (1 review written)

Placed order from amazon and was asked were I would like it delivered if I was out. My request was ignored. I contacted Amazon and received a reply to say was left at another address to which I did not request . Amazon were not interested in investigation my complaint and I said this had happened before and they could also check this. I received a reply from amazon " We won't be able to provide further assistance for your request." This is not joke, just goes to show. AMAZON could not… Read Full Review

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“Delivered To Wrong Address But Brilliant Customer Service”

Written on: 18/06/2014 by BraelynDonahue382 (1 review written)

Despite my parcel being delivered to the wrong address which is why its not 5 star but the response from the customer service team was faultless. Completely refunded delivery costs and resent what they were able to. Always kept me informed and quickly dealt with the issue These things happen but its the service provided that you dont usually recieve now days that is worth commending… Read Full Review

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