Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.9 / 5
652
77% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

“Offers variety and reliability”

Written on: 25/08/2016 by BillMatt (2 reviews written)

Whereas most e-retailers offer the same experience in terms of shopping at your convenience, I feel that Amazon's advantage lies in how the website is user-centered. In addition, there is such great variety at Amazon that I use it as a window shopping site to acquaint myself with products. To be safe, always note the products stocked by Amazon, manufacturers, and resellers, which will help you avoid breaches of your quality expectations. Altogether, the variety and reliability of Amazon places… Read Full Review

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“guerlaine l instant mens cologne”

Written on: 05/08/2016 by AngelKirk (1 review written)

Having purchased this recently I feel that if this is a genuine guerlaine product having used their products for years. It is no where near their quality and as now put me off from purchasing other fragrances from amazon in future it does not smell like store samples at all, I think it is a fake product… Read Full Review

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“Amazon good or bad l suppose people have different...”

Written on: 06/07/2016 by Baird478 (1 review written)

Amazon good or bad l suppose people have different experience's but l have to say that l have never had a problem with any of their staff l have always had decent understanding and friendly person to deal with any thing I've returned has always been simple and straight forward they are without a doubt the most helpful company l have had dealings with… Read Full Review

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“Prime is a great deal”

Written on: 20/06/2016 by Brian_CO (2 reviews written)

I have been using Amazon for many years now and continue to be very satisfied with the service received. It gets even better with prime. Free one day is a huge selling point if you buy a lot from them. It is my go to online shop… Read Full Review

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“sick one”

Written on: 23/04/2016 by Doherty9 (1 review written)

it was so good because I didn't read it and it was amazing waste of time I loved this book because its boring it was amazing because it was a review now I am going to buy a big chicken and oh it is here thanks amazon but it was shocking it was hard and stiff it was an absolute but ni will reead a fairy book from WH smith because they get things right … Read Full Review

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“Simple, well priced and quick!”

Written on: 18/03/2016 by eonie316 (2 reviews written)

I've seen plenty of documentaries about how Amazon is ran and although it paints a tough picture for all involved, their service is top notch! Quick delivery, easy website to navigate and pre-ordering without having to pay upfront does me nicely! Don't get me wrong, I like other websites that offer a pre-order service, but taking the money in advance allows them to accrue interest on your money from the off, without having to spend anything for a sizeable chunk of time... effectively making the… Read Full Review

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“Great website to get blur ays”

Written on: 11/03/2016 by jennyannphillips (2 reviews written)

The blurry bundles for HBO and box sets are exceptionally priced… Read Full Review

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“Buying Kindle books from Amazon”

Written on: 11/03/2016 by JeremySeavers (1 review written)

I have purchased a huge number of books for my Kindle from Amazon. I live in Cyprus - the EU - my bank is in UK - my account is in Sterling - I am British. I am constantly redirected to Amazon.com for purchase of books. The price of books is much higher than in Amazon.co.uk. What is worse is that I have recently bought three books and NONE of these has appeared on my Kindle. The most recent is by Conn Iggulden - Emperor - Death of Kings - 1 in the series  this purchase has been placed on… Read Full Review

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“delivery ”

Written on: 01/03/2016 by kdmusker (1 review written)

I am awaiting an investigation from amazon I ordered an item which the delivery driver decided to enter my home and put in my hallway I have 3 dogs one which is a giant breed so to ensure they don't go through the front doir I have a very high safety gate as I was not in when the parcel was delivered the dogs obviously went mad and broke the gate, I was so upset to think someone had entered my home without permission I don't feel safe now and lock my door as soon as I get in disgusting… Read Full Review

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“An item on my account was  re ordered and delivery...”

Written on: 23/02/2016 by 186McGee (1 review written)

An item on my account was  re ordered and delivery changed from Uk to Bulgaria. I notified Amazon immediately it was not my order 3 times over the next 3 days. They assured me all would be cancelled. They did nothing and I tracked it to Bulgaria where it was delivered. 6 weeks later Amazon have charged me even though I removed my card details and now they will not refund me as apparently I have not returned the original Item, even though I told them it was a fraudulent replacement request. I… Read Full Review

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“Always spot on”

Written on: 11/02/2016 by csadler (1 review written)

can't be happier with the premium package and next day delivery. 10/10… Read Full Review

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“Refuses to refund money”

Written on: 09/02/2016 by itchy1977 (4 reviews written)

I purchased a dining table set for £200.00. The item arrived horrendously packaged and with marks all over it. It was damp, the table and chairs were damaged, and covered in bird poo! I contacted the seller and eventually got a replacement that was worse than the first one. I now have 2 rubbish tables that are not fit for purpose. Amazon simply refuse to do anything, saying that I did not contact the seller within 30 days, despite the fact that I did by telephone. I am now £200.00 out of… Read Full Review

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Sleeves's Response to itchy1977's Review

Written on: 25/02/2016

Take your case to Trade and Standards or CAB. What you have received is not fit for purpose. or take them to the small claims court. They don't have a leg to stand on.

I am in the same frame of mind. I no longer deal with them. Just got too big for their boots.

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Itchy1977's reply to Sleeves's Comment

Written on: 25/02/2016

I've actually finally managed to get the funds refunded. I managed to source the email address for the Managing Director of Amazon UK, and copied him in to my complaint. 24 hours later they refunded the money, but it was lots of hassle and took ages!

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“Amazon & Footloose”

Written on: 08/02/2016 by 2Brian2 (3 reviews written)

Amazon appears not to like bad comment. I get the impression that you have to write something nice not to get your rating/comments rejected. Disgraceful. Please read the following. You can make up your own mind. Your review could not be posted. Thanks for submitting a customer review on Amazon. Your review could not be posted to the website in its current form. While we appreciate your time and comments, reviews must adhere to the following guidelines: from Amazon Customer on 08… Read Full Review

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Sleeves's Response to 2Brian2's Review

Written on: 25/02/2016

Ditto. I had the same response from them. But recently I tried to purchase a bottle of Braggs Apple Cider Vinegar around £8-9. Which I have done in the past with no problem. As the amount was below £20 they put it as an add on until I purchased something else to make the payment £20 or more.

This company has got too big for its Boots.

When you purchase through the Market Place they only give you one month to return the item. This is wrong. Customers rights are that, if you purchase from Amazon then your contract is with Amazon, not the company that supplies the item.

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2Brian2's Response to 2Brian2's Review

Written on: 25/02/2016

Thanks for your comments on this. Amazon appear to be less than useless, just not impressed. As far as footloose are concerned I'm in the process of raising Small Claims Court proceedings. Sending what I did not order in essence means they have not sent my order. By not sending my order and keeping the money - well lets see what a judge makes of it?

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“Poor service”

Written on: 05/02/2016 by Thebigcat (1 review written)

Unfortunately Amazon are big enough to silence customers when things go wrong. Had a terrible time purchasing an item from one I their sellers and Amazon did not appear to care too much i.e just told me to talk to seller. They then asked me to post a review of the transaction which was obviously critical but it got rejected. Apparently I am only allowed to say nice things about Amazon. Not had such a problem with other sites I purchase from… Read Full Review

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“Amazing store”

Written on: 27/01/2016 by lasam (2 reviews written)

Yeah, this website store is really good ,I am very happy for the quality of the products and the shopping is fast than eBay or aliexpress. I will continue buy the things on this site. Hope this reviews is helps to you… Read Full Review

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“happy customers”

Written on: 20/01/2016 by fixuphone (2 reviews written)

the people throughout the course of my order was placed flawless good prices nice correspondence quick shipment!… Read Full Review

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“Delivery Nightmare!”

Written on: 22/12/2015 by Carla1509 (1 review written)

The products themselves are absolutely fine once I received them. My delivery experience has been a total nightmare. One attempt to deliver last week, left a card saying they would try again...nothing! I logged onto my account which advised it had been delivered to a neighbour under a surname I didn't recognise...no neighbour had these. Spoke to an Amazon agent yesterday (21/12/15) advised of the situation who resolved perfectly and re-issued my goods. My parcels arrived 22/12/15 however I… Read Full Review

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“Amazing Service”

Written on: 17/12/2015 by SamanthaJones001 (2 reviews written)

Great online shopping.I love to shopping and amazon one of the best shopping website for me.Great Fast delivery service… Read Full Review

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“Amazon Gift cards”

Written on: 16/12/2015 by PaddockwoodJane (1 review written)

Up until now always bought and given gift cards from Amazon. This year they have taken my money but no gift certificates have arrived. I have resent them to no avail, checked junk mail. Not there. Any advice?… Read Full Review

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“Consumers Deserve Better”

Written on: 30/10/2015 by joshuakanerevan (1 review written)

First and foremost if you have an online platform from which to sell your goods make sure that it works before rolling it out to the general public. I ordered (past tense) quite regularly on Amazon. Between issues with discount codes, deliveries magically disappearing, system errors, poor and completely facile support system I would strongly recommend anybody that is looking to leave a good review DON'T as it is misleading to those perusing to find reassurance regarding Amazon. After their… Read Full Review

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Olgit's Response to joshuakanerevan's Review

Written on: 06/12/2015

You claim the system wouldn't let you change an old address, you then placed an order knowing the address was wrong, and then you phoned them to tell them it was the wrong address. Yes, I think I can see who was at fault there.

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