Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
75% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

“Why leave home to shop?”

Written on: 18/07/2014 by amyjenkins3 (3 reviews written)

I've bought various things from amazon that have been good and bad but amazon always deliver. If you ever have to send something back its simple and easy and the refunds are immediate. The platform is excellent to shop on and very easy and all in all its a first class service. Thank you!… Read Full Review

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“Shocking company”

Written on: 18/07/2014 by Browne1977 (1 review written)

Will never deal with this company again as they "Mistakenly" debited several payments from my account and now have a battle to recover this money,also previously had a fault with an item i purchased from them and they only respond by pointing you to the manufacturer.A classic box shifting company with dodgy practices and zero customer service… Read Full Review

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“Excellent”

Written on: 16/07/2014 by LexMartins (2 reviews written)

One of the best online shops to recommend. I buy often from them… Read Full Review

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“Good range of products with huge variety”

Written on: 11/07/2014 by LoansMate (1 review written)

I like amazon as there are huge range of products along with the ease of easy site access… Read Full Review

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“Never again”

Written on: 03/07/2014

I bought a watch a pocket watch from amazon they charged me a lot of money for shipping the watch and it looked totaly different, I am really very angry they did not show the price I was supriced after they charged it from my credit card. I bought it from amazon.com come and they sayed if I want to sent it back then they will charge extra money from my credit card. will never buy from amazon again… Read Full Review

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“Heard Good Things”

Written on: 30/06/2014 by thedunselcollection (1 review written)

I've heard good things about Amazon's website and their customer service. I have only used the US versino of their website though… Read Full Review

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“toysinc bad company selling cheap used items”

Written on: 27/06/2014 by 17McNulty (1 review written)

well i got my order in a neca hitchikers guide to the galaxy zhaphod and jeltz mini figures set. came in a jiffy bag so bad on protection. opened it up and the figure zaphods left foot had broken off and the card was all tatty from age wear not postage wear. contacted the seller try fobbing me off saying it was sent and was new nothing wrong with it sent pics of proof they ignored them. i asked to send back free returns they send me a label via email need pay p+p i didnt have the cash so… Read Full Review

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“good fast service”

Written on: 26/06/2014 by JBW39 (1 review written)

Only a quick review really, but I would like to say I am a small business owner and when I have had dealings with Amazon ordering various items they always appear within the time scale stated and everything I have ordered has been good quality. Always sing their praises in the shop :)… Read Full Review

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“they do not care”

Written on: 25/06/2014 by samw2014 (1 review written)

Placed order from amazon and was asked were I would like it delivered if I was out. My request was ignored. I contacted Amazon and received a reply to say was left at another address to which I did not request . Amazon were not interested in investigation my complaint and I said this had happened before and they could also check this. I received a reply from amazon " We won't be able to provide further assistance for your request." This is not joke, just goes to show. AMAZON could not… Read Full Review

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“Delivered To Wrong Address But Brilliant Customer Service”

Written on: 18/06/2014 by BraelynDonahue382 (1 review written)

Despite my parcel being delivered to the wrong address which is why its not 5 star but the response from the customer service team was faultless. Completely refunded delivery costs and resent what they were able to. Always kept me informed and quickly dealt with the issue These things happen but its the service provided that you dont usually recieve now days that is worth commending… Read Full Review

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“AVOID THIS AT ALL COSTS”

Written on: 12/06/2014 by Gunner185 (1 review written)

I ordered a book through Amazon and promptly received it through Alibris. At the same time, without my authorization, they enrolled me for a "subscription" for (well your guess is as good as mine) at a cost of £79!!!! charged, of course, to my credit card account. I am disgusted with Amazon for supporting this. In future I will buy through my local book store. I vaguely recall clicking an "OKAY" message which asked if I wanted a free subscription to special offers. At no time, however… Read Full Review

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“Regular happy customer”

Written on: 16/05/2014 by Amanda_Williams (6 reviews written)

By now I'd have to say that Amazon is my go to place for a lot of stuff. Books and various electronic or household items are among the items I've ordered in the past and to date everything has been delivered on time and as ordered. So far I made 7 purchases and only had 1 small problem which amazon sorted out quickly so 10/10 from me… Read Full Review

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“Always great service”

Written on: 03/05/2014 by Dale75 (1 review written)

Amazon have always offered me a great service. I've ordered hundreds of things from them over the years, and I think in all that time they've only got one thing wrong (which they exchanged free of charge and with no complaints). Prices here are also usually excellent. The only downside with these guys is the fact that it's now an internet retail monopoly...I just wish they didn't offer such good service… Read Full Review

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“Replacement 3DS”

Written on: 15/03/2014 by Ash1971 (2 reviews written)

MY sons Nintendo 3ds became faulty and the company reacted very quickly with a replacement and a returns package with which to send back the faulty item. The whole process took less than 5 days and my son was really happy… Read Full Review

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“Fantastic!”

Written on: 11/03/2014 by catann87 (4 reviews written)

What can I say: fantastic! Used it for 6 years and is really great! I can not complain. Of course, they sent me the wrong stuff once, last year to be exact, spent 15 minutes on the phone, but I returned for free and they delivered the right stuff after few days, less than a w3eek! Hey, they can get it wrong once, there are humans after all:) Use it, don't be shy!… Read Full Review

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“Brilliant”

Written on: 07/03/2014 by Jacentarm (1 review written)

Used amazon a lot, never had a problem, however if you can always get your products delivered with amazon and not another like ups or fedex. Check we're the product comes from before ordering as some cheap products come from china… Read Full Review

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“UK site with Chinese and Canadian sellers”

Written on: 03/03/2014 by Crombe76 (2 reviews written)

Bought some Sony headphones and also a bottle holder for my bike. Bought both using Amazon.co.uk. After completing my purchase and seeing the usual safe dispatch times of between 3-30 days that most sellers list and then often dispatch with 2 days I thought nothing of the dispatch times. after 2 weeks contacted both sellers and one was from Canada, the other China. at no stage did either company include in the listing this fact. I complained to Amazon and got a reply of we will forward this… Read Full Review

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“Excellent service”

Written on: 05/02/2014

I recently ordered a DVD player from Amazon. The price was the cheapest I could find online and despite selecting the free super saver delivery it arrived the next day. Excellent service and the product was well packaged… Read Full Review

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“Simple and easy ”

Written on: 03/02/2014 by Davidhoward (2 reviews written)

Bought a few old CD's off Amazon that I had trouble finding elsewhere. Easy transaction and they arrived a few days later. Happy with such an easy purchase… Read Full Review

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“More mistakes, but consistent at sorting out.”

Written on: 03/02/2014 by ChrisMaxard (2 reviews written)

Have been shopping with them for 10 years now, and have had great sale prices for items, or generally lower prices for a range of items. But last couple years noticed increased likely hood of things going wrong, such as: -Pre-orders coming 2-3 weeks AFTER release date. -Wrong items in order turning up or not turning up. -Allowing of ridiculous postage from 3rd parties. -Fake items sold, even by Amazon themselves. -And occasionally if a refund or discount has been given to others for the same… Read Full Review

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