Amazon Reviews - www.amazon.co.uk

Click here if this is your business
★★★★☆
3.8 / 5
675
76% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
? Ask our helpful community of experts about this product or company
Amazon - www.amazon.co.uk - Ask a question now

Media Gallery for Amazon - www.amazon.co.uk

Amazon - www.amazon.co.uk
Amazon - www.amazon.co.uk
Amazon - www.amazon.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“An incredible service”

Written on: 06/02/2017 by Feema (1 review written)

Quite incredible. You can shop for food in certain areas and its with you within 2 hours. Which is not much longer than it would take me to get to the shop and back. Plus it's cheaper than going to the shop. Amazing. … Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Always prefer purchasing my items from amazon”

Written on: 23/01/2017 by 4jack4gilliet4 (4 reviews written)

Dont think I have ever had a single problem that their customer service cant fix. I happily pay a fraction more to get my items from amazon especially now that they have prime tv/music/delivery… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Great service”

Written on: 18/01/2017 by Ramirezyh238 (1 review written)

Had issue with not being able to add a 'free' pack of biscuits to my 2h delivery slot... this was due to the fact I emailed them 1h befor it was due to arrive which it was obviously not going to happen... regardless of this and due to not being able to fulfill my request they gave me 5 pound voucher for basically nothing... Amazon are so good with customers and not just because of this... they have been great everything and this works well… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Was accurate”

Written on: 13/01/2017 by omb_111 (2 reviews written)

I order stuff yesterday and got it today. Perfect happy all around, have to say I mistakly order wrong delivery it's was very easy cancel my order and re-order no time waste or any hustlers like other UK base businesses. Perfect so far so good 5 stars… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Good Experience ”

Written on: 10/01/2017 by installmentloansau (1 review written)

Amazon always bring me a lot of fun and good shopping experience… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Some issues starting to occur with Amazon now!”

Written on: 28/12/2016 by Jules1979 (9 reviews written)

I have been buying from Amazon for years now but this last year I have started to see some unnerving issues begin to arise. Nov 2015 I ordered some expensive diabetic sweets for my Dad for a xmas present, what I had delivered was an empty cardboard sleeve! The cardboard sleeves they use for books which have a fold over tab on each end and holes at either side of each tab. Who in their right frame of mind sends a bag of sweets in a sleeve with holes in! The bag of sweets had evidently fell… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Black Friday Deal”

Written on: 24/12/2016 by Yampycrampy (2 reviews written)

Disgusted brought a TV in the Black Friday week of deals, said it was going to take between one to three weeks for delivery which wasn't a problem as it was still going to be here before Christmas. The problem started after Amazon got in touch to say they hadn't charged my card yet as they were still waiting for info off the seller, which I thought strange but I'm not a avid Amazon buyer, I kept checking the tracker it was moving and the family were getting excited. Delivery day arrived then… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Legaldeskpro's Response to Yampycrampy's Review

Written on: 27/12/2016

Great experience with great services

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“bt phones”

Written on: 24/12/2016

had to return so called reconditioned phones Amazon. The last phone they insisted that they had refunded the cash before I had even sent it back! No point going to SCC (small claims court)as Amazon is too big to fight for £30.00. For me it is easier just not to shop there under any circumstances… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Unauthorised cash withdrawal, watch out.”

Written on: 17/12/2016 by 101Tierney (1 review written)

It is virtually impossible to contact Amazon(what kind of "Customer Service" is that exactly?. So I noticed £79 had been taken form my bank card which I did not authorise and I was most unhappy. I checked online and it seems the payment was for "Prime" membership. I know very little about Prime and from what I now know I have no interest in it. I had at no time allowed them to keep records of my bank card details either yet they had 2 of my cards recorded, which I duly deleted. I remembered I… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Amazing, love prime delivery ”

Written on: 13/12/2016 by Jamarion51 (1 review written)

amazon make everything headache free! received my parcel next day, cheaper than anywhere else… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Best company from a buyers perspective”

Written on: 07/12/2016 by riverkey (2 reviews written)

I've been using Amazon for nearly 17 years now and I haven't had a single problem with them. They have been brilliant with every dispute I've ever had. I stopped using ebay and similar sites after receiving a couple of faulty goods and the seller's return policy often says buyer must pay for returning faulty items. This breaks UK law. Of course you shouldn't have to pay for postage if the product is faulty. Often the postage costs more than the thing you're buying. No such problems with… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Kickback Sports Selling Via Amazon”

Written on: 29/11/2016 by planex (1 review written)

Ordered pair of shorts... delivered by Yodel to next door neighbour.   We did not sign for them? None of our neighbours are named this and next door neighbour not received anything. Kickback sports then get some information from Yodel. It has been delivered to the opposite house. We have no "opposite house"... we have to go and check that neighbour! Kickback sports then get some more information from Yodel... its gone to the "cream" house... there is no cream house... are they sure its the… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“never got egift cards”

Written on: 03/11/2016 by thomasgrey (1 review written)

I never received egift cards...pathetic...They should improve their e transactions as everytime i tried to send amazon gift cards, it failed… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Bought a very light and slim power bank on it”

Written on: 03/11/2016 by Higginsgo263 (1 review written)

It names as "SELECTEC Ultra-Slim 5000mah External Battery Pack Power Bank Charger For iPhone iPad Samsung LG HTC BLU SONY Blackberry Nokia Google Nexus Motorola Surface Smartphone Table" This battery is extremely light compared to others I have tried, it is also very slim.It is not quite as quick at charging as others I have tried this takes about an 90 mins to charge my phone ,the bigger ones take about 45 mins, I suppose this must be that as it is smaller and lighter it holds less power but… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Breach of Consumer Rights Act 2015”

Written on: 12/10/2016 by Zaid33 (1 review written)

What kind of response is this to a loyal customer refusing to pay to return faulty goods purchased via www.amazon.co.uk - Hello Mr XXXX, I understand you're upset and I regret that we haven't been able to address your concerns to your satisfaction. However, the information the seller has been providing is correct. Amazon cannot provide prepaid return labels for you and neither can the seller. Please return the item to the seller using the return address they provided. Unfortunately, we will… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Service Gets better ”

Written on: 07/10/2016 by SJPhillips (1 review written)

Had some issues a couple of years ago but have to stand up and say that service recently has been amazing - delivery on time, notified along the way by text and easy return service for one of items we didnt want. Very good… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Never sell on Amazon!!!”

Written on: 26/09/2016 by JayB2016 (1 review written)

I sold an item on Amazon.co.uk. The buyer filed an A-Z claim. I contacted Amazon for advise and was told to wait for the buyer to return the item then decide to offer a full or partial refund depending on items condition on return. There was no mention of 7 days to appeal the A-Z claim! Which was the reason for my call in the first place! Amazon refunded the buyer who has not returned the item. Amazon have refused to assist in any way. I will never use the service again and would advise others… Read Full Review

Visit amazon.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
amazon.co.uk