Amazon Reviews - www.amazon.co.uk

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Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

“Was accurate”

Written on: 13/01/2017 by omb_111 (2 reviews written)

I order stuff yesterday and got it today. Perfect happy all around, have to say I mistakly order wrong delivery it's was very easy cancel my order and re-order no time waste or any hustlers like other UK base businesses. Perfect so far so good 5 stars… Read Full Review

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“Good Experience ”

Written on: 10/01/2017 by installmentloansau (1 review written)

Amazon always bring me a lot of fun and good shopping experience… Read Full Review

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“Some issues starting to occur with Amazon now!”

Written on: 28/12/2016 by Jules1979 (9 reviews written)

I have been buying from Amazon for years now but this last year I have started to see some unnerving issues begin to arise. Nov 2015 I ordered some expensive diabetic sweets for my Dad for a xmas present, what I had delivered was an empty cardboard sleeve! The cardboard sleeves they use for books which have a fold over tab on each end and holes at either side of each tab. Who in their right frame of mind sends a bag of sweets in a sleeve with holes in! The bag of sweets had evidently fell… Read Full Review

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“Black Friday Deal”

Written on: 24/12/2016 by Yampycrampy (2 reviews written)

Disgusted brought a TV in the Black Friday week of deals, said it was going to take between one to three weeks for delivery which wasn't a problem as it was still going to be here before Christmas. The problem started after Amazon got in touch to say they hadn't charged my card yet as they were still waiting for info off the seller, which I thought strange but I'm not a avid Amazon buyer, I kept checking the tracker it was moving and the family were getting excited. Delivery day arrived then… Read Full Review

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Legaldeskpro's Response to Yampycrampy's Review

Written on: 27/12/2016

Great experience with great services

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“bt phones”

Written on: 24/12/2016

had to return so called reconditioned phones Amazon. The last phone they insisted that they had refunded the cash before I had even sent it back! No point going to SCC (small claims court)as Amazon is too big to fight for £30.00. For me it is easier just not to shop there under any circumstances… Read Full Review

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“Unauthorised cash withdrawal, watch out.”

Written on: 17/12/2016 by 101Tierney (1 review written)

It is virtually impossible to contact Amazon(what kind of "Customer Service" is that exactly?. So I noticed £79 had been taken form my bank card which I did not authorise and I was most unhappy. I checked online and it seems the payment was for "Prime" membership. I know very little about Prime and from what I now know I have no interest in it. I had at no time allowed them to keep records of my bank card details either yet they had 2 of my cards recorded, which I duly deleted. I remembered I… Read Full Review

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“Amazing, love prime delivery ”

Written on: 13/12/2016 by Jamarion51 (1 review written)

amazon make everything headache free! received my parcel next day, cheaper than anywhere else… Read Full Review

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“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

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“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

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“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

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“Best company from a buyers perspective”

Written on: 07/12/2016 by riverkey (2 reviews written)

I've been using Amazon for nearly 17 years now and I haven't had a single problem with them. They have been brilliant with every dispute I've ever had. I stopped using ebay and similar sites after receiving a couple of faulty goods and the seller's return policy often says buyer must pay for returning faulty items. This breaks UK law. Of course you shouldn't have to pay for postage if the product is faulty. Often the postage costs more than the thing you're buying. No such problems with… Read Full Review

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“Kickback Sports Selling Via Amazon”

Written on: 29/11/2016 by planex (1 review written)

Ordered pair of shorts... delivered by Yodel to next door neighbour.   We did not sign for them? None of our neighbours are named this and next door neighbour not received anything. Kickback sports then get some information from Yodel. It has been delivered to the opposite house. We have no "opposite house"... we have to go and check that neighbour! Kickback sports then get some more information from Yodel... its gone to the "cream" house... there is no cream house... are they sure its the… Read Full Review

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“never got egift cards”

Written on: 03/11/2016 by thomasgrey (1 review written)

I never received egift cards...pathetic...They should improve their e transactions as everytime i tried to send amazon gift cards, it failed… Read Full Review

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“Bought a very light and slim power bank on it”

Written on: 03/11/2016 by Higginsgo263 (1 review written)

It names as "SELECTEC Ultra-Slim 5000mah External Battery Pack Power Bank Charger For iPhone iPad Samsung LG HTC BLU SONY Blackberry Nokia Google Nexus Motorola Surface Smartphone Table" This battery is extremely light compared to others I have tried, it is also very slim.It is not quite as quick at charging as others I have tried this takes about an 90 mins to charge my phone ,the bigger ones take about 45 mins, I suppose this must be that as it is smaller and lighter it holds less power but… Read Full Review

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“Breach of Consumer Rights Act 2015”

Written on: 12/10/2016 by Zaid33 (1 review written)

What kind of response is this to a loyal customer refusing to pay to return faulty goods purchased via www.amazon.co.uk - Hello Mr XXXX, I understand you're upset and I regret that we haven't been able to address your concerns to your satisfaction. However, the information the seller has been providing is correct. Amazon cannot provide prepaid return labels for you and neither can the seller. Please return the item to the seller using the return address they provided. Unfortunately, we will… Read Full Review

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“Service Gets better ”

Written on: 07/10/2016 by SJPhillips (1 review written)

Had some issues a couple of years ago but have to stand up and say that service recently has been amazing - delivery on time, notified along the way by text and easy return service for one of items we didnt want. Very good… Read Full Review

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“Never sell on Amazon!!!”

Written on: 26/09/2016 by JayB2016 (1 review written)

I sold an item on Amazon.co.uk. The buyer filed an A-Z claim. I contacted Amazon for advise and was told to wait for the buyer to return the item then decide to offer a full or partial refund depending on items condition on return. There was no mention of 7 days to appeal the A-Z claim! Which was the reason for my call in the first place! Amazon refunded the buyer who has not returned the item. Amazon have refused to assist in any way. I will never use the service again and would advise others… Read Full Review

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“What did I say?”

Written on: 25/09/2016

Amazon have disappointed me after many years of trading with them. Their delivery service to my address in Portugal is now appalling. I have had an order outstanding now for about 6 weeks. Why? Because the local shipper they use there is useless. The shipper says either that my address is incomplete (UPS, DHL and many others have no problem finding us)or, at other times, that we have not been in when they tried to deliver (despite saying the address is incomplete!)when, in fact, we were. Note… Read Full Review

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Totallybaffled's Comment

Written on: 27/09/2016

Update on this comment by poster. Amazon did eventually call me after I gave it one last go. This was 13 days after my last email to them. But note I made the approach to them, not them to me. Amazon have refunded me and have said that they will review the carriers` performance and make any necessary changes. We will see. I will give it a few days and will re-order to see if they have achieved any improvement.

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“Product fine, delivery appaling”

Written on: 20/09/2016 by Rupinsonward (3 reviews written)

Ive never had an issue with an actual product from Amazon, however the shipping has gone so far downhill in the last 6 months im now weary of ordering. 3 parcels lost and 2 more i stayed in for that didnt arrive, to be told by CS that i wasnt in at the time they tried to deliver. Needs improvement… Read Full Review

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“the worst ever delivery”

Written on: 04/09/2016 by dronfx (11 reviews written)

the worst delivery I ever got from amazon. I said to them I will stay at home for the all day waiting for their delivery. the parcel was not delivered AGAIN FOR THE THIRD TIME. And amazon have send me an email "tried but failed to deliver your package". I was at home all day and nobody call or knock or wherever to me. Impudent delivery driver and the worst service i ever got from amazon… Read Full Review

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