Amazon Reviews - www.amazon.co.uk

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★★★★☆
3.8 / 5
682
75.7% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

Read and write reviews of Amazon one of the largest shops on the Internet. If you have used Amazon.co.uk in the past to buy books, CDs, Video Games, electrical equipment or anything else then let us know what you thought of it to help other online shoppers.
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Latest Reviews

★☆☆☆☆

“Rip off amazon”

Written on: 13/07/2017 by Hayneseo400 (1 review written)

Be very careful what you order from Amazon their goods are shoddy, they lie to customers and never take responsibility their customer service is atrocious. They are under investigation at the moment and also this so called prime day is laughable the offers are rubbish… Read Full Review

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★☆☆☆☆

“Stolen parcel?”

Written on: 05/07/2017 by Crossperson1480 (1 review written)

I waited in all day for my parcel worth £300 to arrive with Amazon Logistics courier service. I tracked the delivery so knew it was on its way, well at least thats what I thought. At 4 pm it showed as delivered. Not just delivered but delivered to me in person! I only have one other neighbour and my windows overlook both properties and the drive so I know that this has not been delivered to someone else. Eventually managed to get through to someone in another country who I struggled to… Read Full Review

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★★★☆☆

“Issue with delivery”

Written on: 28/06/2017 by tsAllen175 (1 review written)

I'm an Amazon Prime customer, and my first order was a bit of a disaster. First they said they had delivered it, they had not. Then they said they had left it next door, they had not. Then they confirmed delivery for the following day, which was late. It was a frustrating process but I did get my delivery in the end… Read Full Review

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★☆☆☆☆

“Don't bother with reviews on Amazon!”

Written on: 23/06/2017

Amazon UK has sent me repeated e-mails requesting reviews for items I have purchased. However,a number of times when I have left a negative review (because an item has been incorrectly advertised, or something has been wrong), they have not allowed the comment to be published! I have revised comments to ensure that nothing could be deemed as inappropriate, inflammatory, libellous, or any other legitimate complaint, yet, STILL they have refused to publish my comments. So much so, at one point… Read Full Review

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★★★★★

“Great service as always”

Written on: 15/05/2017 by johnrod440 (8 reviews written)

They have literally everything you would need. Prices are normally cheaper than anywhere else. Plus delivery is very quick. What more could you want!… Read Full Review

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★☆☆☆☆

“They've started banning books that challenge Zionist...”

Written on: 19/04/2017 by Maritzas67 (1 review written)

I read somewhere that Amazon started banning books (over 80 now) by scholars and historians who have challenged establishment accounts of, for example, the holocaust. This fact alone has led me to stop using Amazon on principle. If they can now censor free speech - particularly free speech that has volumes of evidence to support its claims - then Amazon are not worthy of my money. Be careful who you give your hard-earned money to… Read Full Review

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★★★★★

“Favourite dep store”

Written on: 07/03/2017 by AntonySantos (1 review written)

This is my favourite department store online. You can always trust them if you need quick and professional delivery… Read Full Review

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★★★★★

“An incredible service”

Written on: 06/02/2017 by Feema (1 review written)

Quite incredible. You can shop for food in certain areas and its with you within 2 hours. Which is not much longer than it would take me to get to the shop and back. Plus it's cheaper than going to the shop. Amazing. … Read Full Review

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★★★★★

“Always prefer purchasing my items from amazon”

Written on: 23/01/2017 by 4jack4gilliet4 (4 reviews written)

Dont think I have ever had a single problem that their customer service cant fix. I happily pay a fraction more to get my items from amazon especially now that they have prime tv/music/delivery… Read Full Review

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★★★★★

“Great service”

Written on: 18/01/2017 by Ramirezyh238 (1 review written)

Had issue with not being able to add a 'free' pack of biscuits to my 2h delivery slot... this was due to the fact I emailed them 1h befor it was due to arrive which it was obviously not going to happen... regardless of this and due to not being able to fulfill my request they gave me 5 pound voucher for basically nothing... Amazon are so good with customers and not just because of this... they have been great everything and this works well… Read Full Review

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★★★★★

“Was accurate”

Written on: 13/01/2017 by omb_111 (2 reviews written)

I order stuff yesterday and got it today. Perfect happy all around, have to say I mistakly order wrong delivery it's was very easy cancel my order and re-order no time waste or any hustlers like other UK base businesses. Perfect so far so good 5 stars… Read Full Review

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★★★★☆

“Good Experience ”

Written on: 10/01/2017 by installmentloansau (1 review written)

Amazon always bring me a lot of fun and good shopping experience… Read Full Review

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★★☆☆☆

“Some issues starting to occur with Amazon now!”

Written on: 28/12/2016 by Jules1979 (9 reviews written)

I have been buying from Amazon for years now but this last year I have started to see some unnerving issues begin to arise. Nov 2015 I ordered some expensive diabetic sweets for my Dad for a xmas present, what I had delivered was an empty cardboard sleeve! The cardboard sleeves they use for books which have a fold over tab on each end and holes at either side of each tab. Who in their right frame of mind sends a bag of sweets in a sleeve with holes in! The bag of sweets had evidently fell… Read Full Review

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★☆☆☆☆

“Black Friday Deal”

Written on: 24/12/2016 by Yampycrampy (2 reviews written)

Disgusted brought a TV in the Black Friday week of deals, said it was going to take between one to three weeks for delivery which wasn't a problem as it was still going to be here before Christmas. The problem started after Amazon got in touch to say they hadn't charged my card yet as they were still waiting for info off the seller, which I thought strange but I'm not a avid Amazon buyer, I kept checking the tracker it was moving and the family were getting excited. Delivery day arrived then… Read Full Review

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Legaldeskpro's Response to Yampycrampy's Review

Written on: 27/12/2016

Great experience with great services

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★☆☆☆☆

“bt phones”

Written on: 24/12/2016

had to return so called reconditioned phones Amazon. The last phone they insisted that they had refunded the cash before I had even sent it back! No point going to SCC (small claims court)as Amazon is too big to fight for £30.00. For me it is easier just not to shop there under any circumstances… Read Full Review

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★☆☆☆☆

“Unauthorised cash withdrawal, watch out.”

Written on: 17/12/2016 by 101Tierney (1 review written)

It is virtually impossible to contact Amazon(what kind of "Customer Service" is that exactly?. So I noticed £79 had been taken form my bank card which I did not authorise and I was most unhappy. I checked online and it seems the payment was for "Prime" membership. I know very little about Prime and from what I now know I have no interest in it. I had at no time allowed them to keep records of my bank card details either yet they had 2 of my cards recorded, which I duly deleted. I remembered I… Read Full Review

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★★★★★

“Amazing, love prime delivery ”

Written on: 13/12/2016 by Jamarion51 (1 review written)

amazon make everything headache free! received my parcel next day, cheaper than anywhere else… Read Full Review

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★★☆☆☆

“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

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★★☆☆☆

“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

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★★☆☆☆

“Inaccurate tracking system, hard to contact ”

Written on: 12/12/2016 by 470Milne (1 review written)

I'm shocked by my experience with amazon, I ordered a lot of items through them for Christmas as I have ordered multiple items successfully over the last few years, I became concerned on this occasion as a large number of orders consisting of multiple individual items showed as being delivered but had not arrived although a number of items had arrived that were still showing as in transit. It appeared to me to be an obvious administrative error but I was concerned about it as I was worried in… Read Full Review

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