eBay Reviews - www.ebay.co.uk

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★★★☆☆
2.7 / 5
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  • Customer Service

  • Quality of website

  • Value For Money

Summary

eBay is probably the most well known online auction site. e Bay has many dedicated auction sites, we all know www.ebay.co.uk and the American www.ebay.com, but many other countries now have eBay in their native language. So what do you think? Is eBay the best thing ever, or are you perhaps an eBay skeptic? Do you prefer eBay UK? Read, write and explore reviews here at Review Centre now to see what other people think about things such as being an eBay seller, using e bay as a buyer, My eBay, and using an e Bay auction!


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Latest Reviews

“e-bay, wake up your ideas”

Written on: 24/11/2014 by 10bottles (1 review written)

will not touch you whilst you have a s.c.a.m company called gumtree under your wing. Gumtree are giving you a bad name… Read Full Review

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“no customer service”

Written on: 17/11/2014 by xxMariaxx (3 reviews written)

Had loads of problems with ebay. When I need someone, there's no-one to help. If they were a free service, then I'd understand, but I know that they charge high fees to sellers so there's no excuse. Terrible company… Read Full Review

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“Terrible time getting a refund”

Written on: 27/10/2014 by ChrisEnnis (6 reviews written)

eBay are supposed to have a money back guarantee on faulty products. I received some faulty leads and started the returns process which is stalled. I keep on entering the tracking details for the return, but these are not accepted. The telephone help line is useless keeping me on muzak interminably. It looks like I will have to do a charge back… Read Full Review

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“Terrible time getting a refund”

Written on: 27/10/2014 by ChrisEnnis (6 reviews written)

eBay are supposed to have a money back guarantee on faulty products. I received some faulty leads and started the returns process which is stalled. I keep on entering the tracking details for the return, but these are not accepted. The telephone help line is useless keeping me on muzak interminably. It looks like I will have to do a charge back… Read Full Review

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“Shocking 'Customer Service' and I Have Closed My Ebay...”

Written on: 04/10/2014 by EliasM (1 review written)

Just as an initial observation, the 5-star reviews I have just looked at do not seem real. I imagine they have been written by Ebay themselves to try and counter the justifiably bad reviews. I have NEVER read a favourable review by a seller. I have just closed my shop after years. I have been with them for 11 years and have 100% feedback. Not that they appreciate it. Customer service is a complete joke. They are paid literally to fob off sellers. They'll refund buyers every time regardless… Read Full Review

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Jzomorod's Response to EliasM's Review

Written on: 05/10/2014

I completely agree with all the issues that this experienced ebay seller has mentioned.
As it is IT and computer century we can not stop people to use ebay but It is time for government or any other powerful organisation to check and control ebay rules on behalf of ebay users for their rights.

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“Best deals”

Written on: 29/09/2014 by KatieHilton (1 review written)

I can say they are ok and they can do better what they are doing right now… Read Full Review

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“been a member for 7 years and treated like dirt”

Written on: 28/09/2014 by CaydenBarrett346 (1 review written)

been a seller for 7 years and because of 3 bad reviews in a year I have been limited to 4 things to sell a month????I have 100% feedback and ebays answer is to get my seller standard up. How can this be done when your limited to what you sell, and if no one leaves feedback, it will never go up. Sellers have no chance anymore!!!,the buyer always wins, even if they are completely wrong!!.They keep your money now if a case is opened and the buyer has your item and ebay has your money??? I use to… Read Full Review

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“Some good deals, but...”

Written on: 22/09/2014 by zgGreene253 (1 review written)

I have found many great deals on eBay.co.uk...however, I have to say last time I visited the website, I was shocked at the amount of Chinese craps most shops were selling! Most of it obviously comes from dhgate and yet eBay isn't doing anything to discourage users from selling fake, Chinese items… Read Full Review

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Melania712's Comment

Written on: 23/09/2014

True, there are very good deals on ebay where you can find any thing you need with a simple auction in which it is decided who gets the product

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“ BEWARE! eBay trader never-msrp sells damaged goods”

Written on: 12/09/2014 by RossiItalianmy158 (1 review written)

I ended up losing about £350( including postage and packaging)from this trader. He refused to give me a refund on a used and dead phone he sent me. Ebay has been useless, because it does not offer support after 28 days. These are the details: I originally bought an LG flex phone from eBay online trader never-msrp, based in America . This was my first ever ebay purchase and i have been naive, i think. I was fooled by this trader's apparently many positive reviews, wide range of products and… Read Full Review

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“ BEWARE! eBay trader never-msrp sells damaged goods”

Written on: 12/09/2014 by RossiItalianmy158 (1 review written)

I ended up losing about £350( including postage and packaging)from this trader. He refused to give me a refund on a used and dead phone he sent me. Ebay has been useless, because it does not offer support after 28 days. These are the details: I originally bought an LG flex phone from eBay online trader never-msrp, based in America . This was my first ever ebay purchase and i have been naive, i think. I was fooled by this trader's apparently many positive reviews, wide range of products and… Read Full Review

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“Brilliant site - so many uses!”

Written on: 05/09/2014 by Judi-maeAlderton (1 review written)

I absolutely love eBay, saves me so much time and helps me find unique and often out of production items from shoes, clothes, DVDs, books etc. I love the buy it now feature which means you can buy straight away and shipping is free a lot of the time so all you do is sit back and wait for it arrive. It's so easy, I even buy every day things like sellotape and batteries on there, easier than going to the shop and lots cheaper!… Read Full Review

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“Ebay for ever”

Written on: 05/09/2014 by john.abb (10 reviews written)

Heeey how can you write bad reviews about ebay. My order wad delivered from Japan to UK in just 3 days. Isn't it amazing? The diversity of products I found on the webside is huge, any other online shop can be compared to ebay. I had a problem with a craft set I ordered here, but I was refunded immidiately, this way I could order another article, which was more suitable to me. And by the way, right now I am ordering from ebay a school kit for my son ;)… Read Full Review

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“Ebay for ever”

Written on: 05/09/2014 by john.abb (10 reviews written)

Heeey how can you write bad reviews about ebay. My order wad delivered from Japan to UK in just 3 days. Isn't it amazing? The diversity of products I found on the webside is huge, any other online shop can be compared to ebay. I had a problem with a craft set I ordered here, but I was refunded immidiately, this way I could order another article, which was more suitable to me. And by the way, right now I am ordering from ebay a school kit for my son ;)… Read Full Review

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“No Buyer Protection - Money Back Guarantee Waste Of Time”

Written on: 20/08/2014 by ashsingal (3 reviews written)

I bought an item on eBay and seller sent me the wrong thing. I contacted seller and asked him to refund cost of item and return postage which he agreed to do via eBay. I returned item and paid for return postage. Seller refunded cost of item but not postage costs. I contacted eBay and asked them to resolve issue and they have essentially washed their hands of the issue and will not take any action against buyer. I am now left with no item and have lost money on postage costs. Avoid… Read Full Review

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“Rubbish all round.”

Written on: 11/08/2014 by blondie0902 (1 review written)

Been with ebay many years,with 100% positive feedback,and because a couple of buyers gave me 1-2 stars as they weren't happy with postage costs,(i might add,they postage costs that the ebay calculator advised,and not at all expensive. I was banned for life like a criminal from selling.and despite numerous calls to sort it out,i have had no help at all. Slowly it is happening to a lot of people,in the same way. Beware… Read Full Review

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“Extortionate”

Written on: 29/07/2014 by dman273 (2 reviews written)

I used to sell on ebay a lot and I recently sold an xbox one on there only to be chased for almost £50 afterwards because I hadn't realised they now charge you 10% of the items worth! That's after already paying selling and paypal fees! I recommend everyone starts using ebid. It's what ebay used to be before they got greedy… Read Full Review

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“Used to be great but now too many charges”

Written on: 22/07/2014 by Natasha168 (1 review written)

I've used Ebay for years on and off for buying and selling. A few points which I think everybody needs to know from past experience. Firstly, even if you send an item sold with tracking details and the buyer claims non receipt Ebay still refund the buyer. First time this happened to me I just accepted the £35 loss but twice? The same thing happened a second time even when I could prove via tracking that the item had been signed for and received at the other end. All I can say is as a buyer… Read Full Review

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“love! love!”

Written on: 11/07/2014 by Yi-TingLee (1 review written)

I love buying and selling on ebay, addicted you might say! not had any bad experiences but I like how easy their website is to use. If you haven't already then try it for youself… Read Full Review

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“massive selling costs with no customer service- not...”

Written on: 23/05/2014 by monty007 (10 reviews written)

i sold my tent on ebay and was flabbergasted to find when I got my fees through that the charged me 10% of the selling fee plus the cost to list the item. why should ebay take 10% of my profits and when you ask then via customer services about the charges they jsut ignore you. still havent had a response. it cheaper to sell on gumtree or any other auction site. this. gave them 1 star as i cant give zero stars… Read Full Review

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Honestyaccountability's Response to monty007's Review

Written on: 01/06/2014

Actually, they don't take 10% of the profits, they take 10% of the selling price (some categories have just gone up to 11% and they recently applied final value fees to postage as well).

10% of the sale price equates to 20% of the profit if you're pricing to double your money.

That's not including the PayPal fees of 3.4% plus 20p per transaction. If the customer pays with his PayPal balance, ebay/PayPal take 26.8% of your profit, plus 20p!

If the customer pays by debit card, PayPal probably pays 20p, so ebay/PayPal are still taking 26.8% of your profit.

As competition is rife on many items, if you add 50% on to the cost you purchased the item for, ebay/PayPal take a whopping 40.2% of your profit.

They keep getting greedier and greedier and like you say, you can't contact a human being with any authority to act. Recently I have spent an hour or two on two chat sessions, a phone call (to the Philippines!), sent an email, which wasn't answered as usual and even contacted them on Facebook - all to try and sort out a problem on the listing which is their fault and costing me money.

I intend to close my shop after the World Cup starts, because, for me, ebay has become more trouble and expensive than it's worth. I give it zero stars.

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Dman273's reply to Honestyaccountability's Comment

Written on: 29/07/2014

It's disgusting and I'm shocked businesses can still afford to sell stuff on there.

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“just a bad company to deal with”

Written on: 19/04/2014 by yodelsmells (1 review written)

always offline, bad company… Read Full Review

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