eBay Reviews - www.ebay.co.uk

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  • Customer Service

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Summary

eBay is probably the most well known online auction site. e Bay has many dedicated auction sites, we all know www.ebay.co.uk and the American www.ebay.com, but many other countries now have eBay in their native language. So what do you think? Is eBay the best thing ever, or are you perhaps an eBay skeptic? Do you prefer eBay UK? Read, write and explore reviews here at Review Centre now to see what other people think about things such as being an eBay seller, using e bay as a buyer, My eBay, and using an e Bay auction!


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Latest Reviews

“Avoid ebay avoid like the plague”

Written on: 09/04/2015 by StopPoorService (1 review written)

Their is so much wrong and bad with ebay that is imposable to list all. Ebays fees for selling are ridiculous and expensive for private sellers. When you take into account the unacceptable fees they charge on the postage, it all adds up. Items take ages to sell but when you do sell, hardly wroth it after all the fees have been taken off. Ebay is incredibly buggy and always has some kind of error or glitches that effects the website on a daily biases. This is from searching to your ebay… Read Full Review

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“Forums are run by a gang of spiteful weirdos”

Written on: 09/04/2015 by 383McCleary (1 review written)

The so called 'help' forums are patrolled by a collective of pompous victor meldrew/billy no mates menopausal singletons. These self imposed 'experts' seemingly have time to stalk the forums 24/7 (whilst running their successful ebay empires of course) preying on unsuspecting members with an unpleasant bloodlust! Every aspect of their selling account gets investigated and critisized and they always accuse people of running business and defrauding the HMRC! Sad little Keyboard warriors with no… Read Full Review

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“Fine until something goes wrong - Terrible customer...”

Written on: 18/03/2015 by MrBig (4 reviews written)

I have used eBay for years and found it to be fine, but then I was lucky enough not to have any problems and I generally only bought cheap items. Recently I bought an expensive item that wasn't as described from a business seller. I opened a return case on eBay and proved with pictures the item didn't match the description. eBay then provided me with a prepaid return label marked as "Tracked 48hr Service". This means quite rightly that buyers do not have to pay return postage for items that… Read Full Review

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“Galinda´s Boutique on Ebay”

Written on: 30/01/2015 by limarandos (2 reviews written)

Avoid Galinda´s Boutique at all cost : I bought a pair of Levi´s 501 jeans from this store. The first thing I noticed when I got the item was the lack of actual weight. It was so light compared to a real Levi´s 501 I bought from a non online store. And then I washed them and....NO !!! The jeans shrank (even in cold water) to an unwearable size. DO NOT BUY from this store. It is poor quality. I am not 100% the jeans are a fake but it looks like they are. The kind of "leather label" on the… Read Full Review

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“You have to be careful”

Written on: 26/01/2015 by Rosieabbott (2 reviews written)

I buy a lot from ebay. The best bet is take a look of seller's history and ask questions if you have any. I bought lots of things from ebay there are many good sellers out there but you should be very careful what you buying. Try to use paypal for the payment it is quite good if you use paypal they help you to get things right. All the best to all buyers on ebay… Read Full Review

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“awful beyond belief”

Written on: 21/01/2015 by Sinclair191 (1 review written)

I went on to ebay to sell a couple of items and was successful. Then got email out of the blue telling me I was a potential fraudster and my account was blocked permanently. They refused to say why despite my efforts to resolve things. Incredible. They are truly a bizarre organization with out of control security checks that clearly are rubbish. I am just glad I found out quickly before I invested any further time and effort selling through them… Read Full Review

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“Love it but need to be careful about product description”

Written on: 19/01/2015 by clivesaunders (2 reviews written)

ebay is most reliable service and goods provider. I love buying on ebay but the only problem I found is that sometimes the details provided by foreign suppliers is not clear and it looks different what it appears on the pictures. But when I pay with paypal I feel more secure. Well done ebay… Read Full Review

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“Commission on Postage”

Written on: 01/01/2015 by Tandoorinights (1 review written)

I have been a loyal customer to ebay for many years. I have even refused to withdraw items from an auction and sell privately as I though this was not fair. Ebay now charges commission on postage which I believe is unfair. I wrap the sold goods extremely well and I only charge enough to cover the packing and postage as I do not believe in cheating buyers. If I paid commission I would be losing money. I was never notified prior to sales that ebay was going to charge this commission… Read Full Review

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“terrible customer server!!!”

Written on: 17/12/2014 by TrystanAguirre335 (1 review written)

The only good thing is you can talk to someone 24/7, but I'd rather had 9-5 service but an efficient one! They do not know what they are talking about! eBay makes changes to the structure of their website, return policy etc, and it takes ages to get your query resolved! They do not communicate between the departments as to what's going on! Knowledge of a customer service assistant is very limited. They pass you from one assistant to another. In some cases it takes up to an hour being on… Read Full Review

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“No support for customers”

Written on: 15/12/2014 by JosePearson (3 reviews written)

when you have a problem with a seller ebay dont want to know. they try tell you you got no legal rights… Read Full Review

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“your downfall is gumtree”

Written on: 11/12/2014 by start4one (2 reviews written)

such pathetic management on gumtree whoever manages gumtree should get out, this is without doubt, the worst site on the internet, difficult to believe that the owners e bay approve of the disgusting way they treat customers, it actually shows that e bay supports a s.c.a.m company such as gumtree, the staff at gumtree are clearly droids and it is understandable that they are collecting so much bad feedback. Who on this earth would use gumtree they are a pathetic site, don't waste your money … Read Full Review

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“'Branded' household item was unbranded, nasty and cheap”

Written on: 04/12/2014 by pogs1511 (14 reviews written)

I bought a 'Harris' dustpan and brush from shoppingsky-worldwide, a big ebay seller. The item that arrived was unbranded and had sharp edges. Now I look back at the photo in the advertisement the brush is facing away from the camera, so you can't see the lack of the trademark, which raises the question, to me at least, whether the seller new that the description was fraudulent… Read Full Review

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“been on site years- but not for much longer!”

Written on: 26/11/2014 by lmkellis (1 review written)

ebay make it hard to chat to them easily about any complaint- because they don't want to listen. they work with paypal and are quick enough to take your money but not quick enough to send your money to your bank account. voting with my feet- competition and all the bad online reviews will bring the site down- shame as gthey could have just listened and put things right… Read Full Review

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“e-bay, wake up your ideas”

Written on: 24/11/2014 by 10bottles (1 review written)

will not touch you whilst you have a s.c.a.m company called gumtree under your wing. Gumtree are giving you a bad name… Read Full Review

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“no customer service”

Written on: 17/11/2014 by xxMariaxx (3 reviews written)

Had loads of problems with ebay. When I need someone, there's no-one to help. If they were a free service, then I'd understand, but I know that they charge high fees to sellers so there's no excuse. Terrible company… Read Full Review

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“Terrible time getting a refund”

Written on: 27/10/2014 by ChrisEnnis (9 reviews written)

eBay are supposed to have a money back guarantee on faulty products. I received some faulty leads and started the returns process which is stalled. I keep on entering the tracking details for the return, but these are not accepted. The telephone help line is useless keeping me on muzak interminably. It looks like I will have to do a charge back… Read Full Review

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“Terrible time getting a refund”

Written on: 27/10/2014 by ChrisEnnis (9 reviews written)

eBay are supposed to have a money back guarantee on faulty products. I received some faulty leads and started the returns process which is stalled. I keep on entering the tracking details for the return, but these are not accepted. The telephone help line is useless keeping me on muzak interminably. It looks like I will have to do a charge back… Read Full Review

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“Shocking 'Customer Service' and I Have Closed My Ebay...”

Written on: 04/10/2014 by EliasM (1 review written)

Just as an initial observation, the 5-star reviews I have just looked at do not seem real. I imagine they have been written by Ebay themselves to try and counter the justifiably bad reviews. I have NEVER read a favourable review by a seller. I have just closed my shop after years. I have been with them for 11 years and have 100% feedback. Not that they appreciate it. Customer service is a complete joke. They are paid literally to fob off sellers. They'll refund buyers every time regardless… Read Full Review

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Jzomorod's Response to EliasM's Review

Written on: 05/10/2014

I completely agree with all the issues that this experienced ebay seller has mentioned.
As it is IT and computer century we can not stop people to use ebay but It is time for government or any other powerful organisation to check and control ebay rules on behalf of ebay users for their rights.

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“Best deals”

Written on: 29/09/2014 by KatieHilton (1 review written)

I can say they are ok and they can do better what they are doing right now… Read Full Review

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“been a member for 7 years and treated like dirt”

Written on: 28/09/2014 by CaydenBarrett346 (1 review written)

been a seller for 7 years and because of 3 bad reviews in a year I have been limited to 4 things to sell a month????I have 100% feedback and ebays answer is to get my seller standard up. How can this be done when your limited to what you sell, and if no one leaves feedback, it will never go up. Sellers have no chance anymore!!!,the buyer always wins, even if they are completely wrong!!.They keep your money now if a case is opened and the buyer has your item and ebay has your money??? I use to… Read Full Review

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Jayker's Comment

Written on: 09/04/2015

XSClobber just launched and is the new up-and-comer. Just like eBay used to be way back when they were excellent, not like now where they seem to be doing everything possible to discourage small sellers.

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