eBay - www.ebay.co.uk Reviews

★★★☆☆
2.8 / 5
53.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

eBay is probably the most well known online auction site. e Bay has many dedicated auction sites, we all know www.ebay.co.uk and the American www.ebay.com, but many other countries now have eBay in their native language. So what do you think? Is eBay the best thing ever, or are you perhaps an eBay skeptic? Do you prefer eBay UK? Read, write and explore reviews here at Review Centre now to see what other people think about things such as being an eBay seller, using e bay as a buyer, My eBay, and using an e Bay auction!


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Latest Reviews

★☆☆☆☆

“fraudulent dealings STAY CLEAR OF THIS POOR COMPANY”

Written on: 29/05/2013 by fort40bc (5 reviews written)

fraudulent dealings on ebay what a nightmare bought some 18crt gold it turned out to be worthless when I got it, made the mistake of paying by cheque and no chance of a refund ebay not intrested police not intrested this company makes huge profits but cannot be arsed to help genuine people who have been scammed rot in hell ebay (read more)

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★☆☆☆☆

“TERRIBLE selling experience on eBay”

Written on: 20/05/2013

If you are a private seller who hasn't sold anything on eBay for the last week, please think again especially if you want immediate payment from your buyer. I am utterly disgusted by Paypal and eBay's 21 day holding policy. They held my funds for 21days for something I sold on eBay for a reason they could not fully explain to me. I am a seller/buyer with 100% feedback and had been trading on eBay for nearly 10years. After my buyer paid for the item, Paypal left me with no money to send the... (read more)

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★★★★★

“ebay review”

Written on: 27/04/2013

ebay is really good you get cheap bargains and fast delivery (read more)

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★☆☆☆☆

“Scammers dream market place”

Written on: 22/04/2013

won an item then seller demanded extra £100, this was not fair. I replied to them asking for a refund and didn't get a reply contact ebay and said have to wait 14 days! before can ask for a refund then a further 3 days to allow the seller to reply. By then the money would of been in his bank! Do not use ebay unless buying from a business seller and even then you are paying over the odds as they price them to include the huge fees. (read more)

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★☆☆☆☆

“ PAYPAL *JANEYROBERT 35314369001 LU £52.45 DR”

Written on: 14/04/2013

i paid for a nokia n96 4th april on 9th was told 48 hour courier and still waiting was 52 45 with delivery its been 62 hours and no sign of it (read more)

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★★★★☆

“Good job Done”

Written on: 10/04/2013

They are doing good job. I am happy from their supportive customer care service. Got my refund quickly. (read more)

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★☆☆☆☆

“Connecting”

Written on: 06/04/2013 by Drogheda2012 (1 review written)

Tryed everything to get connected No joy put email in username in and password Still can't bid (read more)

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★★★★★

“Good experience to date....”

Written on: 18/03/2013

For what the site does, can't fault it in terms of buying and selling. (read more)

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★★★☆☆

“eBay systems need to be improved”

Written on: 10/03/2013

I use eBay when I need to sell items that I don't need anymore or were of no use to me to make a little bit of extra cash. I am by no means a professional eBay seller, probably using it up to twice a year and sell a handful of things on each occasion. However in future I will definitely think twice before using this service again. eBay in itself is a handy tool and everything is set out easily. It's very easy to list items and most of the time items sell which is great. I always ensure that... (read more)

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★★★★☆

“Comeptitive price ”

Written on: 07/03/2013 by PhilipNic (2 reviews written)

ebay.co.uk has good support team. I admire them. The item came to me in time. This is my third time to purchase something on ebay. (read more)

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★★★★★

“ebay review”

Written on: 21/02/2013 by has2005

ebay is a very good site for buying and selling.people can make money and spend money that is a good things because it is very good for people because it is something to do on the computer. i give the website 5 star out of 5 (read more)

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Daveandshell's Response to has2005's Review

Written on: 21/05/2013

i think ebay great it convenient lots variety and cheap buy most my stuff from ebay and delivery good too

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Daveandshell's Response to has2005's Review

Written on: 21/05/2013

i agree 5 out of 5 saves time and money

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★☆☆☆☆

“More hassle than its worth...”

Written on: 18/02/2013 by MillyVanilly (2 reviews written)

Ill admit there are bargains to be had on ebay, but theirs also a lot of potential for agro/stress/loss of money. If your willing to risk it, good luck to you, after being scammed twice now and having to get the money back via a very long winded route I will certainly be avoiding. (read more)

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★☆☆☆☆

“Stolen goods on eBay”

Written on: 13/02/2013 by xtonyg (3 reviews written)

Bought in good faith on eBay. A few days after I received the laptop (and I already handed it to a customer) police came knocking on my door to confiscate the laptop because stolen. Took me a while to get it back from my customer and hand over to the police. This delay was a problem because the police refused to cooperate in any way at a later date. In order for eBay to reimburse the buyer they want an "eBay buyer protection report" to be signed by the police. The police women in my case... (read more)

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★☆☆☆☆

“Dreadfull, stay well clear, debt collection company...”

Written on: 12/02/2013 by missj1971

My girlfriend (now wife) placed an ad on ebay to sell her car, it sold, but then the problems started, the buyer got in touch and asked if she could pick him up from Victoria coach station London at 6.30am (she lived over 30 miles from london) she refused and told him he would have to make his own way, she advised him to get a train from London to the local station, he then asked could she pick him up from their, again she said NO, you will have to get a cab, she heard nothing for about... (read more)

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Katiekatjas's Response to missj1971's Review

Written on: 15/02/2013

My goodness that buyer sounds very dodgy. Sellers are not meant to put up with unreasonable demands. Ebay should remove the negative feedback! The fees in these sort of circumstances should be paid by the buyer but ebay don't work like this.

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★★★★☆

“perfectly”

Written on: 30/01/2013 by ophirariel (1 review written)

This is the first time I have ordered such a cheap item online. Extremely happy with my purchase. (read more)

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★★★☆☆

“Use but with caution ”

Written on: 23/01/2013 by gregthomas_manu (4 reviews written)

I have rather mixed feelings concerning eBay. I have been using it for some years now and must admit I have purchased some good items in amazing prices. However, lately I have had several issues with my orders: some of the items were faulty although most returns went in the normal way a had problems with 4 of them. In one instance I communicated with the seller and they agreed on a refund if I returned the item, but they would not pay for the postage costs, and it took them over one month... (read more)

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Tonsmink's Response to gregthomas_manu's Review

Written on: 12/02/2013

in real estate overseas, they used to include a clause in the contracts=caveat per emptor =the meaning of which is = the buyer beware=. on an auction that is all the more true HOWEVER i must fully agree with you that in the event of an item not attracting high bids --unless there is a reserve price which is not reached --whatever the highest offer or as low as the highest offer may be that is a contractually done deal,, as i say , unless there was a reserve or minimum price stipulated. just one more thing be sure the seller did not include a clause stating/reserving their right to withdraw the item for certain reasons

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Katiekatjas's Response to gregthomas_manu's Review

Written on: 15/02/2013

Hi, if you win an auction and the seller refuses to complete the transaction you can report them as a non selling seller. Its a breach of ebay policy. I am a seller and Ive had auctions end at a loss but thats the risk you take. If someone wins a bid for 99pence they are still a customer.

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Deney's Response to gregthomas_manu's Review

Written on: 15/02/2013

I was trying to find the right words for my review, I then came across yours, I think you have said it all really. I have not had any problems recently but i have spent a fortune on Ebay since 2004. I buy more than I sell in fact I probably have a bit of a problem with E-bay I buy something at least once a week.

I have a very high consistent rating as a buyer on Ebay and it's probably because I use it a lot I have noticed a big change with how business is conducted now and how Ebay is not the company it once was.

It as lost it's integrity over the years and it's bordering on being to much of a pain, I have in fact over the past few weeks payed over the odds on some things from Amazon rather than gamble on Ebay.

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Tonsmink's reply to Deney's Comment

Written on: 19/02/2013

UP TO NOW I HAVE NO COMPLAINTS AT ALL ABOUT E BAY ..SURE IT WOULD BE NICE TO GET A FREE SERVICE ,BUT NO ONE CAN SURVIVE BY THAT PROFIT MARGIN ..I ONLY HOPE I NEVER HAVE TO SHARE IN YOUR OPINION FROM A POSITIVE ASPECT

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Deney's reply to Tonsmink's Comment

Written on: 20/02/2013

I only ask so I can comment accordingly so as not to offend.

In any case your observation's are great well done.

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Tonsmink's reply to Deney's Comment

Written on: 20/02/2013

thank you, yes we need to be able to share observations without throwing toys out of the cot. i also respect and consider carefully what you and others have to say .that way we can be our brothers keeper with a watchful eye on the big guys.

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Deney's reply to Tonsmink's Comment

Written on: 20/02/2013

No sure t why my comment was censored but in any case if you want a free service just ebay do have free listing days if that's what you want.

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Upsetandangr's Response to gregthomas_manu's Review

Written on: 04/03/2013

Terrible for selling goods, then you cannot return them, paypal I think is part of the ebay giants and they dont protect seller well enough, or buyer.

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★★★☆☆

“best website”

Written on: 28/12/2012 by jennyparker (1 review written)

Good website for online shopping. (read more)

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★★★★☆

“The best range of products online”

Written on: 09/12/2012 by mkpc67 (3 reviews written)

I have been buying on eBay for a few years and have had generally positive experiences. The site has a good mixture of new and used products from small sellers and national chains, and when you pay with PayPal or by credit card you are protected should an item not arrive or arrive not as described. Some sellers are slow to dispatch and do not accurately describe the products that they are selling, but they can usually be avoided by looking at their past feedback. The worst item I ordered... (read more)

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★★★★★

“Excellent, for buying and selling”

Written on: 30/11/2012 by glenc (288 reviews written)

I've used Ebay for years mainly to buy things, but recently I've started using it for selling. I've got to say it's excellent. You can often find products on there that are significantly cheaper than they are in high street stores as the sellers don't have the same overheads. The thing I especially like though is the customer service. Presumably because with every transaction you can review the seller, pretty much everyone I've bought off via Ebay has had fantastic customer service. I... (read more)

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Golfer-In-Spirit's Response to glenc's Review

Written on: 27/12/2012

I've had a shop on eBay since 2004 and agree with the Reviwer. However I would excercise caution depending on what your selling and would offer the below advice to sellers:

1) Always send items by recorded or special delivery where a signiture is required.

2) Never send items until payment has been received and has cleared.

The only negative with eBay are the fee's. If you add on the Paypal commision charges they can total up to 20% of the product price. That's worth considering if you are trading regularly. Shop fee's are lower but you pay a minimum of £14.98 per month just to keep it hosted. VAT however is only charged at the Swiss rate which at leasts offsets some of the effect.

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★☆☆☆☆

“Christmas Nightmare for Small Business Sellers on eBay”

Written on: 29/11/2012

Its going to be a bleak Christmas this year for most who sell on eBay for a living or for extra cash flow to their business. Just before the Christmas rush eBay brought into force their latest changes to 'Multi Variation Listings' - where for example you may be selling a coat in 4 different colours in a range of sizes in one listing where the buyer can click to select what colour and size they need. Although eBay encouraged sellers to use this for selling lots of items, they have now made... (read more)

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★★☆☆☆

“Like a shopping centre online”

Written on: 19/11/2012 by katiekatjas (10 reviews written)

I have been an eBay member since 2003 and sold/purchased lots. As a business seller I was finding using the site full of more and more fraudsters and eBay and Paypal just allowing this to happen. For example someone purchases something sent via first or second class then doesn't leave feedback, you have 45 days to file a claim. a few days before the 45 days is up they open a case saying the item hasn't arrived (knowing you are more likely to no longer have the proof of postage)... (read more)

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Mothalib's Response to katiekatjas's Review

Written on: 04/12/2012

hello do they charge you when you join ebay?

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★★★★★

“Great Site .. always Use it”

Written on: 12/11/2012 by AnjaliMittal (2 reviews written)

Like most people I use Ebay all the time... great site ... love it and use it all the time ... a lot more cleaner and better now ... good for selling as well as buying. So many good things hard to list them all. (read more)

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★★★★☆

“Excellent but you have to be savvy”

Written on: 01/11/2012 by brakenoodle (23 reviews written)

I have used ebay to purchase about 25 items and have never had a problem. I find it easy to use and has a huge selection of items. But buyer beware! as they say. Choose your seller carefully and check their feedback BEFORE buying. Most sellers are genuine, some are terrific but there are sharks. I have seen fake high-end watches advertised as genuine and done my best to stop some poor individual getting ripped off by reporting the item to ebay. I have no idea what, if anything, ebay did... (read more)

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★★★★☆

“Great if you choose your sellers with care”

Written on: 01/11/2012 by louisa123 (8 reviews written)

Ebay is great if you select who you buy from with care. Look for sellers that are either registered business sellers, or who have a high scoring. I find the customer service from these sellers to be excellent, as they have the incentive of protecting their reputation. Bear this in mind and you can get some great items and very low prices! (read more)

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★☆☆☆☆

“Not a sellers universe!”

Written on: 12/10/2012 by moppy79

Ebay does everything in its power to help and protect buyers but sellers are left to fight for themselves! I have been on ebay for over a year now and the problems I have encountered selling items are ridiculous. The most recent one involves a buyer who left feedback 5 weeks ago thanking me for an item i sent to her and how she was really happy with it. What happened yesterday? I get an ebay 'case' opened against me because the buyer now says they never received the item and wants a refund!I... (read more)

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★★★★☆

“Great, but pricey to sell ”

Written on: 11/10/2012 by william.gallafent (2 reviews written)

Ebay is a great site, There's a huge range of items and great bargains available. The only downside is it's pricey to sell products on the site. There's the listing fee, the final valuation fee and the paypal fee. It's ok for small things like dvds, but if you're selling something for £400 they will take around £50 out of your profits. Ouch! It's fair enough that there's a fee, but it shouldn't be so large. (read more)

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★★☆☆☆

“Bye Bye E Bay I've Had Enough Of Your Bull****!”

Written on: 07/10/2012 by jonathan kelly (108 reviews written)

A Big selection of trash you have to travel to remote places to pick up over priced rubbish. Six years on e bay and it is the end I am no longer a member my account is cancelled it is just too mad. It all started when I first went online, I had an old pair of binoculars to sell and noticed that the biding was intense. On receiving negative feed back as the buyer was unhappy with his purchase I knew it was because of the price not the products he had payed well over the odds but did that... (read more)

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★☆☆☆☆

“All about the buyer!”

Written on: 05/10/2012 by Samjo (1 review written)

Biggest load of rubbish out there! Restrictions for no reason - now unable to seek on eBay, but can still buy!? Hmmm (read more)

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★★★★☆

“Well Done”

Written on: 30/09/2012 by waddellds (1 review written)

A very well done to Ebay. A good and easy interface which is very easy to navigate. The company has done a lot of market research as to what users enjoy and how to market the products well. A very well done to everyone at the Ebay Centre (read more)

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Themaninthevan2001's Response to waddellds's Review

Written on: 03/10/2012

Ebay is cheaper but very risky for sellers, it's a Nightmare to sell you have to put caution, and the Fees are over the top, the Buyer Wins no matter what

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★☆☆☆☆

“Restrictions and suspensions with no reason given”

Written on: 28/09/2012

I was a 100% seller on ebay.5 star DSR and top rated. I had unlimited listings and business was going great. Until, i got a restriction and that to indefinite. No review and final decision given. Why? at the same time i seen that a lot of sellers were receiving the same problems. Its not easy to start again, as they link you back and restrict all accounts. If someone used your computer, share modems with another seller they link you back. So basically you are penalised for another mistakes.... (read more)

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Sleeves's Comment

Written on: 20/02/2013

The quicker the better.

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★★☆☆☆

“Why are the fees are increasing??”

Written on: 25/09/2012 by mate2002 (1 review written)

Yes the eBay is huge and a lot of people using it but why increase the fees??? Its getting very unefficient to work on ebay now! I wish there will be a better competitor coming to end the eBay monopoly! (read more)

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Sleeves's Response to mate2002's Review

Written on: 20/02/2013

There was another company who I used some years ago, much cheaper than ebay....eBid Online Auctions - Buy & Sell in our Fee Free Internet Auctions

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★★★☆☆

“Hit & Miss”

Written on: 23/09/2012 by MJ84 (11 reviews written)

It can be a bit hit and miss with eBay because you don't really deal with eBay - you deal with the general public. Most of the time transactions, buying or selling, are smooth and straightforward. It's only when something goes wrong that you need to contact eBay so it seems only fair that this is what the review is based on. Well, sometimes they're helpful and sometimes they're not. They always seem to be in favour of the buyer even though it's the seller that pays the fees, but I've... (read more)

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Jonathan Kelly's Response to MJ84's Review

Written on: 04/10/2012

It happened to me a car described as the opposite of what it was. i contacted ebay and they did not want to know told me to get back in touch with the seller. But as the car was now seized up by the side of the road I could not do much.

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★★★★★

“how could people not give 5 stars?”

Written on: 09/09/2012 by evinjohansen (4 reviews written)

next to amazon the best website around. i buy anything i can on either amazon or ebay, shopping elsewhere feels foolish. i love to save money so this is better than the high street for sure (read more)

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★★★☆☆

“Bargains”

Written on: 08/09/2012 by lisaercg (2 reviews written)

I've found some really hard to find scuba gear recently and at a good price too.... this is a real big change for me as usually I can't find anything but rubish and at top dollar too. I know the above isn't ebays responsiblity and ultimatly it is the person selling things but I'm sure they put a vast amount of work into making transactions run smooth and safe so for that i'm gratefull. (read more)

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★★☆☆☆

“Rubbish for sellers ”

Written on: 20/08/2012 by Ann302010 (3 reviews written)

Robbing the poor to give to the rich springs to mind...sold an item that we bought new only a month earlier, sold for a little less than we paid, Got charged £7 by pay and £65 by eBay....I nearly died from shock...whoever owns eBay must be laughing at all the sellers, we didn't sell to make money we just need to sell so we had our money back...won't use eBay to sell again, don't know how they get away with such big fees..I'd rather loose my eBay account than pay that for 1 photo and 1day... (read more)

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Nigellangton's Response to Ann302010's Review

Written on: 29/08/2012

Yes i sold on ebay for 9 months, out of evedy item sold i brought the ite, listed, answered questions and posted. Afterward ebay took about 90% of any profit and leaving me with a few pence. Amazon are even worse, they charge 17.5% and even take from postage. But the reason i left i found them so frustrating to deal with and there 1 million policies.

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★★★★★

“I love shopping on eBay”

Written on: 26/07/2012 by jenny-hen (11 reviews written)

I really love shopping on eBay, it's like going to a boot fair and finding all the best bit, but not having to get up at 7am on a Sunday morning. I can't faulty the service eBay provides as they have always offered me brilliant support when I had issues from sellers/buyers One thing I would say they could improve on is if a buyer has not paid within the first 4 days you are able to leave negative feedback, where as at the moment you can only leave positive regardless if they pay or not. (read more)

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★★★☆☆

“Good but feedback unfair to sellers”

Written on: 18/07/2012 by justlove (2 reviews written)

Ebay is good in so many ways. But they are too biased against sellers. Sellers are unable to give negative feedback which is very unfair. This is something that spoils ebay massively because bad buyers get away from negative feedback. The customer Service is rubbish. Should be made a lot better. (read more)

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★★★☆☆

“Fees are too high!”

Written on: 06/07/2012 by CinnamonRoll98 (1 review written)

I think the fees on ebay are way too high (9%!!!), while prices go up for the sellers, it's good for buyers. I sell alot of my clothes on ebay (or at least try to) and most of them go away for a way too cheap price. Somehow people seem to have lost interest on bidding and ebaying. It's really not the same as it used to be, I dont enjoy it as much as I did before and I am looking for other sites to sell my perfectly new clothes now. :( (read more)

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Nigellangton's Response to CinnamonRoll98's Review

Written on: 29/08/2012

its 10% + listing fee unless you list on feee weekend as most do. However paypal charge something like 34p + 3.5% so if your selling item less than £10 then the % increases to 15-20%. If your buying to sell at best profits are divided up ebay 80% you 20%

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★★★★☆

“Good website, can grab a bargain!”

Written on: 05/07/2012

I have found this website to be very useful, opening up a marketplace of traders from across the country to enable you to find a true bargain. (read more)

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★★★★★

“perfect in every way”

Written on: 01/07/2012 by dave.2 (3 reviews written)

Its just perfect in every way we can say! I find ebay a safe and reliable place to find and buy many things I need. It is easy to use, the feedback system is a great way to share experiences with others. (read more)

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★☆☆☆☆

“1000+ Sales and 'Then Sold Down The River' ...”

Written on: 28/06/2012 by SellerFromAnotherSite (1 review written)

1091 sales since 2003. i was made unemployed last October and admittedly have suffered since then till now. I am a Private Seller. my feedback : 99.6% Positive., 1 Negative feedback within the last month. ***None since 2003, till this 'single' Negative feedback this last Month*** this was for a 30p item [thirty pence] plus postage at £1.10 = £1.30 This was because i was late in sending [ ie. beyond my 10 day advice for posting]., i was 2 weeks late. All of my customers since 2003 have... (read more)

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Nigellangton's Response to SellerFromAnotherSite's Review

Written on: 29/08/2012

ive used ebid, if you have some success let me know.
good luck, its well know what ebay are like to deal with and that they treat sellers like i piece of poo In fact if you search the internet there are millions of stories across thousands of sites similar to yours

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★★★★☆

“A must use service for people like me :)”

Written on: 21/06/2012 by CaptCraigDavid (3 reviews written)

Most of the time I do shopping on eBay. It is a timesaver service for me (read more)

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★★★★★

“ebay! the best online trading market”

Written on: 21/06/2012 by johnmarshall32 (2 reviews written)

I am a businessman and half of my online business is only because of Ebay! I can't thanks its owner enough... (read more)

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★★★★★

“luv ebay been shopping for years”

Written on: 19/06/2012 by stevekanes911 (4 reviews written)

If theres 1 single good site to shop online then it has to ebay ! Just read the sellers feedback and pay safely with paypal and your good to go. luv ebay. (read more)

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★★☆☆☆

“The only thing going for it is its monopoly ”

Written on: 19/06/2012 by dt192 (3 reviews written)

I have used eBay for many years, It's an OK auction web site, but the amount of money they extort out of you is ridiculous considering all they are doing is letting you post an ad, think about all the thousands of websites on the net that you can make a post on for free, it costs them next to nothing for you to list an item, yet they charge 1001 different listing fees and then take you for over 5% of the sale, they charge you even if your item doesn't sell, then they use paypal to rip you... (read more)

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★☆☆☆☆

“Gone completely downhill”

Written on: 14/06/2012

I've used eBay for more than 8 years and it used to be a really good place to buy and sell. Selling wise I have now stopped because it is not really a reliable place for smaller sellers. Buyers are willing to threaten and abuse you and eBay don't make it clear enough to buyers that packaging costs should be considered when leaving feedback. As a buyer I have all but given up. I still buy items up to a couple of pounds, but only from companies that I know from Amazon who sell things... (read more)

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★★☆☆☆

“ebays feedback doesnt work”

Written on: 03/06/2012 by tallcane (0 reviews written)

After i recently had a clear out selling stuff on ebay i no longer require i have found ebays feedback to me biased towards buyers. In the past month i have had about 4 bidders win my auctions and then not pay for the items or even replying back to emails meaning ive had to open a case with ebay, wait 8 days and then finally relist the items, but because ebay won't let me leave negative feedback for a buyer i cannot warn other ebay members about these buyers, i don't see any point in a... (read more)

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★★★★☆

“Very good”

Written on: 29/05/2012 by fukusanryo (1 review written)

Its the only online marketplace I use to trade and I gotta say it's pretty solid! Really awesome! (read more)

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★★★★☆

“EBAY IS AS ENJOYABLE AS IT IS FRUSTRATING & RISKY”

Written on: 19/05/2012

Buying & selling on ebay for 11 years now. Life has certainly changed. Look round the house "bought it on ebay" said to many. Global selling place where all you want in collectable old items to new will be found. Sounds idealistic? Not quite. There are a huge amount of bad sellers, cheats & open thieves & bullies on ebay. It's not for the faint hearted. A few Top Rated Sellers we've encountered have been the worst people we've ever dealt with in decades of dealings. People use EBAY as an... (read more)

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★★★★☆

“bought new games here”

Written on: 14/05/2012 by londondude81 (2 reviews written)

bought 5 new pc games off this site without any problems accept one that took about a week and a half to arrive but happy overall has the others came in days. (read more)

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