Puerto Plata, Casa Marina Reef Hotel Reviews
Latest Reviews
★★★★☆
“Been to this hotel twice, the rooms need up dating,but...”
Written on: 26/01/2011
Been to this hotel twice, the rooms need up dating,but you do get clean
towels every day. The staff are very welcoming, the food is not the best but you must be willing to try different things, that,s what a holiday is all about, I found the shop in the hotel grounds ripped me of the first day i was there, but i got the manager to sort it out, I would recomend you use the supermarket out side,It is a lot cheaper and the loacals use it to. it cost,s about two dollars by taxi.there was lots...
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★★★★☆
“I tell you what ,for a minute i thought i was in...”
Written on: 20/07/2010 by kerramack95 (4 reviews written)
I tell you what ,for a minute i thought i was in heaven. Fantastic is all it is. Beautiful scenery, friendly staff, the lot! Food is OK but nothing serious. There are about three restutants on site. There are 3 pools, 1 in each section of the hotel. There are jacuzzi's right on the edge by the sea, amazing view and so relaxing! Rooms are basic but clean, what would you expect? I went in 2007 when i was 12 and now being 15 i still dream of going back! Night entertainment is top quality,... (read more)
★★★★☆
“Stayed at Casa marina reef 23.01.10 to 06.02.10...”
Written on: 25/02/2010 by Sheree Walters (1 review written)
Stayed at Casa marina reef 23.01.10 to 06.02.10 fabulous holiday yes rooms need updated but huge and spotlessly clean, bedding and towels changed daily as where the pools and restuarants a beautiful complex, the jacuzzis and hammocks were awesome. we renewed our wedding vows while there for our silver wedding anniversary and it was a wonderful day so special and Jose the wedding coordinator was fabulous every detail perfect, fantastic flowers and cake and the onsite photographer amazing,,... (read more)
★★★★★
“We visited the Casa Marina beach in February 2008, we...”
Written on: 21/12/2008
We visited the Casa Marina beach in February 2008, we loved it the weather was lovely, the food was great with plenty of choice. The grounds and the beach are very clean and well kept. Our accomodation was a little tired and in need of some updating, but still clean. It was great value for money, hence we have booked for the Marina Reef in Jan 2009. Cant wait. (read more)
★★☆☆☆
“If the hotel was updated into the 21st century and...”
Written on: 16/09/2008 by rusty55
If the hotel was updated into the 21st century and done something about amenities when its raining and made tea and coffee more available I would consider going back but not until they have got their act together (read more)
★★★★★
“We had a fantastic holiday overall at the Casa Marina...”
Written on: 21/08/2008 by Lorien (1 review written)
We had a fantastic holiday overall at the Casa Marina Reef Hotel and weren't bored for a minute, the daily games around the main swimming pool are very professional, normally held around 11am and 3pm the staff are friendly and all make you feel very welcome and the excursions are fantastic especially ocean world and the mega trucks.
We ventured out of the complex a few times but ensured we listened to our rep when they told us the places we shouldn't go. The shop keepers and stall owners all...
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★★☆☆☆
“Nice clean rooms good maid service. The staff are very...”
Written on: 02/07/2008
Nice clean rooms good maid service. The staff are very welcoming, there is plenty of entertainment for adults through the day, however there isnt much for the kids to do. We did go out of the complex a lot to and felt very safe. A must is ocean world where we did the dolphin and sea lion encounters a must on your stay, also we did monster trucks that was great fun just remember to take some pencils for the children in the villages (there faces light up when they see them) I would recomend... (read more)
★★★★☆
“Whole place was fantastic. Great being out and about...”
Written on: 27/06/2008
Whole place was fantastic. Great being out and about as long as you can say "No thank you". You ladies can give the look it works! Do not go with anyone outside the park but have fun and don't be scared! We love this place. Booking to go again now!
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★★★★★
“Arrival: Got to Casa Marina Reef Hotel earlier than...”
Written on: 05/06/2008
Arrival: Got to Casa Marina Reef Hotel earlier than expected because it only took 20 mins from the airport, when got there was handed a welcome drink and suitcases taken to our room. By the way none of the staff ever ask for tips only if you go on an excursion they ask for tips for the driver but you can give the staff at the hotel tips if you want to they are very grateful if you do.
Beaches: they are great but spent most of my time when on the beach on the reef side as it was not as packed...
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★★★★☆
“Recommend for any age - plenty to do, food is good -...”
Written on: 23/05/2008 by miamoo29 (1 review written)
Recommend for any age - plenty to do, food is good - even cater for us English with the odd chip etc, stayed in October 2007 and definitely going back again. Would also recommend the trip to Swim with Dolphins - out of this world! (read more)
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Showing 1 - 10 of 30 Reviews
★★★★★
“I love Casa Marina Reef this was the 2nd year I've...”
Written on: 22/05/2008 by kristieannriley
I love Casa Marina Reef this was the 2nd year I've been and I'm hoping to come many more times. I thought the entertainment was absolutely brilliant. There was no bad points (read more)
★★★★☆
“Me my partner and my daughter all went to this complex...”
Written on: 10/05/2008 by michelle cooper
Me my partner and my daughter all went to this complex in June 2007 and we loved it my daughter especially made loads of friends and loved the scuba diving the teacher was so nice. When we first arrived we thought it didn't look to great but when we got inside we where pleased it also has a nice pool area we where right next to the pool it was great. They do a fantastic sunset boat trip from this hotel which is very cheap I recommend that anyone staying here should do the boat trip rum and... (read more)
★★★★★
“Me and my friend have stayed at the Casa Marina beach...”
Written on: 16/04/2008 by kellyl
Me and my friend have stayed at the Casa Marina beach 4 times and are booked to go again. We love the area, its safe for us to go to the local clubs though it can be daunting when coming home at night but its worth paying for a motorcycle the short distance. The hotel is nice the food good and the staff are friendly and they recognise you. The entertainment is good though sometimes when the dancers have a night off it can be boring!
Overall there is something for all ages to do during the day.
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★★★★★
“Good points, complex, food, service. staff. Bad point...”
Written on: 11/03/2008
Good points, complex, food, service. staff. Bad point Now and then the electrics went of. Anyone who says Casa Marina is not good needs their head testing, or maybe they just haven't got that flexible sociable attitude. As some-one said previously a holiday is what you also make of it yourself. I went to Casa Marina in 2006 and thought it was fantastic, ie the food/staff.hotel. P.S. I am english! (read more)
★★★★★
“A fantastic hotel with good entertainment,good...”
Written on: 08/01/2008
A fantastic hotel with good entertainment,good food,good staff,clean,safe,a must holiday and you can get great deals with thomson,airtours and thomas cook as all these go to this hotel its very popular. (read more)
★★★★★
“We stayed at the Casa Marina Reef in January 2007 and...”
Written on: 09/02/2007 by MangoManda (1 review written)
We stayed at the Casa Marina Reef in January 2007 and after a couple of hiccups had a fantastic time!
We booked through an internet travel company and flew from Manchester with Thompson. The flight facilities were not as good as expected for a long haul flight i.e. no individual TVs.
There were 6 of us altogether, including 3 couples, with ages from 24-44.
When we arrived at Puerto Plata Airport we were met by the VIP rep team and some locals tried to help us with our bags, expecting a...
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★★★★★
“Overall we had a fantastic two weeks. It was our first...”
Written on: 31/12/2006 by Kateyk13
Overall we had a fantastic two weeks. It was our first trip to the Dominican Republic and I think Casa Marina Reef, Sosua, is a good base to explore the rest of the island. Although we were told to be wary if leaving our hotel, we went out on various occasions and had no trouble. The locals are friendly and there are some good bargains to be had especially at the Sosua Beach Market, which is approximately 5-10 minutes walk through the town. We also took an organised coach trip to ocean... (read more)
★★★★★
“My boyfriend and I stayed at this resort for 10 nights...”
Written on: 10/11/2006 by jammiedodger (1 review written)
My boyfriend and I stayed at this resort for 10 nights from 27/10/06 and had a great time.
The rooms (not that you spend much time there) are basic but clean. There is a safe you can hire (cost us in the region of $30 for 10 days). Shower is powerful and hot. We saw two cockroaches during our stay, one on the balcony and one in the corridor, but they were dying/dead. The lighting isn't great, but if you take the lampshades off it does improve.
The staff at the Casa Marina Reef Hotel...
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★★★★★
“I stayed in Casa Marina Reef from 29th august for two...”
Written on: 24/09/2006 by kirstij (1 review written)
I stayed in Casa Marina Reef from 29th august for two weeks and loved every minute of it!
Kiko's team are funny and really friendly. The shows at night were amazing!!
The pools are cleaned every morning and there are games to play in and around the pool all day, also some games on the beach!
My room was always keept clean and beds made everyday.
The hotel is a 3 star but to me it was more like a 5 star!!
Also you might hear people say that its not safe outside the hotel DON'T LISTEN TO...
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★★★★★
“The Casa Marina Reef Hotel in the Dominican Republic...”
Written on: 03/04/2006 by SWATFIRE
The Casa Marina Reef Hotel in the Dominican Republic is a fantastic place! The staff and food were awesome!
We went from the 14th to the 28th of September 2005, and I proposed to my Fiance while we were out there. We are going there again on the 13th September 2006 for our honeymoon.
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Showing 11 - 20 of 30 Reviews
★★★★☆
“It is up to you to make the most of your holiday. ...”
Written on: 15/01/2006 by carol gayle
It is up to you to make the most of your holiday. Casa Marina Reef Hotel was one of the best holidays I have had, daugher loved it. Booking to go again, first time I will have visited same place twice. New Year celebration was EXCELLENT, they went to town no expense speared. (read more)
★☆☆☆☆
“The room at Casa Marina Reef Hotel was run down, smelt...”
Written on: 14/11/2004 by sueb
The room at Casa Marina Reef Hotel was run down, smelt like mold and mildew, the view was of a fence and a generator. The food was not good. Cheap ham, cheese, and mystery meat. The staff could not speak English at the front desk. They played loud music all day around the pool deck. Nowhere or time of day to relax quietly or read by the pool. (read more)
★★★★★
“Puerto Plata, Casa Marina Reef Hotel - It was the best...”
Written on: 03/06/2004 by lorakinz
Puerto Plata, Casa Marina Reef Hotel - It was the best holiday I ever went on! I met so many people and made very good friends. All the animators where so helpful and kind people that worked there talked to you. I met some very special people out there and am still in contact. I am so glad I went and will definitely be going again in the future with my friends. (read more)
★★★★★
“My husband and I went to Casa Marina Reef Hotel last...”
Written on: 10/03/2004 by carrot (1 review written)
My husband and I went to Casa Marina Reef Hotel last July for our honeymoon it was great the weather was hot the food was good the staff were all excellent. We even left our unused toiletries to the staff knowing that it was expensive out there for them to buy them. They had a good variety of trips to go on, wherever you went every thing was always clean. All in all we would give it 10 out of 10 and we are looking forward to going back out there soon.
from Rachel in Essex
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★★★★☆
“I stayed at Casa Marina Reef Hotel back in Feb.'00 and...”
Written on: 22/02/2004 by Lipnicki (1 review written)
I stayed at Casa Marina Reef Hotel back in Feb.'00 and had a great time. It is only a 3 star hotel, and you get what you pay for. Yes the power flickers, you can't drink the water, and you will see the odd cockroach, (I only saw one, and it was dead) but this is THE CARIBBEAN! It is a poor country. I am in Canada where the way of life is pretty luxurious compared to what is in D.R. I guess it all depends on what kind of traveller you are. I can sleep anywhere, and as long as I have a... (read more)
★★★★★
“The Marina Reef Hotel hotel was fantastic. Everything...”
Written on: 14/01/2004 by notarangelo (1 review written)
The Marina Reef Hotel hotel was fantastic. Everything was good, the food, the people there were so friendly, the shows were amazing and the restaurants were great. The weather was fantastic a little rain a night. You have to make it fun on vacation, fun doesn't come to you. We participated almost every night at the shows we had loads of fun, we were the couple of the week...........10 big stars for the place.............. (read more)
★☆☆☆☆
“As we knew, we were bombarded with Dominicans at the...”
Written on: 19/08/2003 by Dawn Sutton (1 review written)
As we knew, we were bombarded with Dominicans at the weekends, this was the only time they cleaned the pool, added extra bars/staff. Our second week they closed the "Jalapeno" Restaurant as a bunch of Jewish people wanted to hire the place so they called it "King Davids" and nobody else could use the place, I was thoroughly disgusted to say the least. The two restaurants which were available were basically full no matter what time you tried to eat. The day time entertainment was "water... (read more)
Mr A G Smith's Response to Dawn Sutton's Review
Written on: 23/08/2003
We agree we will never return to this hotel I waited to be served at the bar only to be ignored for 10 minutes whilst hoards of locals and very Americans were served before me.
<br>We managed to get 1 meal in the Italian resteraunt (and that was only because we got married out there) as The King David was for the sole use of the Jews as we found out from one of the other guests. The holiday cost our party £9,000.00 and we feel that it was a rip off to say the least!!!
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Twaycee's Response to Dawn Sutton's Review
Written on: 28/08/2003
I totally agree with the previous comments about how awful this hotel is. One of the restaurants was closed the whole two weeks that we were there. We were also bombarded with locals at the weekend and couldn't move around the pool. The restaurants were constantly packed and the serving staff were ignorant. We also had a room opposite a large electricity generator which cut in around 8pm each night and rattled through to 6am. The electricity would cut out and fluctuate during this time, we asked to move but were told the hotel was full (big lie!). I have strong concerns about the introduction PADI diving courses they run at the pool side. As a qualified diver I noticed they were keen to make a quick buck and customers safety was put at serious risk. I would advise anyone staying at this hotel to take a short walk into town to Northern Coast Aquasports if they want to experience diving in a safe environment. The evening entertainment at the hotel wasn't even worth the short walk for we didn't even manage to stick around for one show. The a la carte restaurants were nice and you could guarantee a seat unlike the all inclusive restaurant. It's just a shame that you are limited to the amount of times you can use them. The girls serving in the shop were miserable and if they could avoid serving you and making you wait longer then they would. The rooms were tatty and our bathroom had most of it's ceiling missing, we only went in August 2002 and apparently it had just been revamped. I don't know why but the toilet wouldn't flush at night time and only flushed during the day.
<br>There are much nicer resorts in the Dominican Republic, the Bahia Principe is fantastic we stayed there earlier in the year. All resorts are open to the Dominicans at the weekends so you can't avoid that but at the Bahia it wasn't as busy.
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Westlife's Response to Dawn Sutton's Review
Written on: 31/08/2003
I find it utterly unbelievable that people can completely rubbish everything about the place. All of the staff that we encountered were friendly, hard-working and pleasant. The evening entertainment was superb and I would recommend anyone to go there. Yes, there were problems with water and electricity at times, but that's par for the course when you visit a developing country. All in all, we had a brilliant time - at the end of the day ther holiday's as much fun as you are!
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Notarangelo's Response to Dawn Sutton's Review
Written on: 14/01/2004
I just got back friday night jan 9 2004 and this is fantastic i dont know if they changed it now but everything was amazing.
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Trudy15's Response to Dawn Sutton's Review
Written on: 23/01/2004
Hi we are going to Casa Marina Reef Hotel in Feb 2004
<br>looking at these reviews, i am worried should we cancel, is it that bad
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Notarangelo's Response to Dawn Sutton's Review
Written on: 25/01/2004
This hotel is amazing i just got back on jan 9 2004 it is a wonderful place trust me........
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Dawn Sutton's Response to Dawn Sutton's Review
Written on: 26/01/2004
Dear Trudy,
<br>
<br>Dawn Sutton here. I really hope things will be different for you. Maybe we were just unfortunate at that busy time of year. We just had such a bad experience, but you should note other comments as other groups enjoyed themsevles. If you have kids, I'm sure you will be fine for entertainment etc, we were 2 couples and 3 single men, so not much for us. Enjoy.
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Ojpaper's Response to Dawn Sutton's Review
Written on: 26/01/2004
Hi, we have just got back yesterday and i have to say how fantastic the hotel was. The staff, service and hotel were faultless.
<br>The food in the ala carte and the buffet restaurants were excellent. There was plently of choice each day for breakfast, lunch and dinner. It was hot, fresh and the service from all the waiters was very attentive and professional.
<br>yes the electricity went off for a few seconds every now and again but please tell me which carribean country this doesn't happen in ( it still happens in greece!!)
<br>I would recommend this hotel to any persons - excellent
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Percula's Response to Dawn Sutton's Review
Written on: 27/01/2004
Please please please don't listen to the ludricously "over the top" bad reviews. You'd think these killjoys had just come back from wartorn Iraq. Yes, it sometimes took 5 or 10 minutes to get served at the bar (to be expected when the area is constantly busy. And don't forget, if you show your annoyance at not being served, you're even less likely to get served and that goes for anywhere!!!), yes, the electricity supplies could be erratic (what do you expect from a developing country?). I found the staff friendly, the food perfectly alright (not fantastic, not inedible - but then again, it's a 3 star hotel, not a 5 star hotel), the beach area was very clean, the grounds lovely to stroll around, the hot tubs by the bar great, the rooms perfectly habitable ... the amount of time spent in the rooms is negligible anyway. A real selling point for me though is the hotel's proximity to the town of Sosua - please go and visit the beautiful km long beach. And, don't forget the outstanding value for money you get at the Casa Marina Reef. Would I go there again? Most certainly. Would I recommend it to anyone and everyone? Most certainly.
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Dawn Sutton's Response to Dawn Sutton's Review
Written on: 28/01/2004
Being "frank", we had the worst holiday ever had, maybe our English "faces" didn't fit" We did go to Mexico the prior 2 years, and boy did we have an exceptional time, both hotels, staff, resort etc where fantastic. We are going back next year too. For some reason we DID expect Dominican Republic to be the same, how wrong we were!
<br>
<br>I agree, every one to their own, but we are English, didn't enjoy getting pushed out of "every" restaurant and bar we tried to eat or drink in (especially as this was already paid for). The only staff we thought were polite was the "bell boy" - obviously knew he would be tipped! and our maid, she was brilliant, rooms were basic, but very clean. Staff at the bars were polite until they realised it was our last few days - never again would I return. We are booked at the Rui Merengue for 3 weeks, and paying approximately £1,450,say no more!
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Jasel's Response to Dawn Sutton's Review
Written on: 24/02/2004
I think young or young at heart this is defenitly the place for you.
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Trudy15's Response to Dawn Sutton's Review
Written on: 05/03/2004
hi trudy here
<br>well we went to casa marina reef on feb 14th returned 29th feb our thoughts on the resort, where shall i start, no problems with rooms, no problems with food, no problems with being served, clean towels everyday, staff could not have been more helpful, hotel cleaned everyday, including pool, air conditioning just right, only minor prob for some rooms near the shows may be noisy, would have no hesitation recommending this to anyone and would definitly go back again.
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Pinkie's Response to Dawn Sutton's Review
Written on: 20/04/2004
My Family and I are off to the Casa Marina on the 22nd june 2004 and can't wait!!
<br>My Mother and Friends have visited the same hotel twice a year for the past 4 years with NO complaints infact had the times of their lives so i aint takin any notice of the above complaint I just think you went on a bad week afraid to say!
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Jaddhall's Response to Dawn Sutton's Review
Written on: 08/05/2004
We are returning May 22nd to the Casa Marina Reef, two adults & 2 teenagers, went last may and couldn't find a single fault! We re-booked the holiday within a week of returning home last year,need I say more! it is excellent.....
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162064_Zara7's Response to Dawn Sutton's Review
Written on: 13/07/2004
I have been to the Casa Marian Reef 5 times and I am going back for a 6th time in October and I just can't wait. I don't know how people can say that this hotel is rubbish, the rooms are cleaned every day, and the hotel itself is very clean. the staff are very friendly. If you are ok with them then they will be ok with you, whereas if you are stuck up with them they will be the same back to you. They work from 9:30 in a morning until very late at night I think I would look miserable and be moody if I had to work them many hours in the scorching sun, but whenever I have gone to a bar for a drink I have always got a big friendly smile whether it be morning or night. I have always found every one at this hotel friendly and they can't do enough for you. the shows at night are excellent done by professional dancers. The day time entertainment is also good; there are more games to do than just water aerobics.
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Jane B's Response to Dawn Sutton's Review
Written on: 15/10/2004
Are these people mad or just plain sad - I have been to the marina reef and am returning in two weeks. The holiday before that was two weeks on the island of Ohahu (Hawaii), we stayed at the ohana village and in comparison with the Dom Rep/Casa Marina - this wins hands down. For those who are reading these bad reviews and have never been - TRUST ME - it is a great, relaxing, value for money holiday. I would RECOMMEND this place to anyone!! Have a great time and ignore these wingers!!!!!!
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★★★★★
“In general the casa marine Hotel was excellent,its...”
Written on: 29/04/2003 by Fun Seeker.
In general the casa marine Hotel was excellent,its grounds were very clean,and impresive, People and staff were very friendly,and they are really hard working. the rooms were basic but are clean everyday with the towels changed. The food catered for all taste with 3 specialist restuarant, Seafood was great, the Italian was good, and the mexican was a bit below average. The bar atff were friendly and fast with the serving, the drink were of good standard, sometime too sweet, but it was... (read more)
376906_Connyjonny's Response to Fun Seeker.'s Review
Written on: 25/06/2008
Just got back from a wonderful time in the Dominican the hotel Cassa marina and beach were fantastic, all staff were fab booked it packed it and you know the rest. We will return
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★★★★★
“ It was brill the hotel was on the beach so you could...”
Written on: 11/02/2003 by Rye.
It was brill the hotel was on the beach so you could just walk there in 1 min there was food being served all day everything was good! (read more)
★★★★★
“I highly recommend the Casa Marina Reef Hotel resort....”
Written on: 10/11/2002 by Katie.
I highly recommend the Casa Marina Reef Hotel resort. Very good value for money - food excellent, lots of romantic places to stroll - loved the hammocks for two! Looked in on the "entertainment" one night - rather pathetic - but most evenings, it was nice enough just to enjoy the balmy weather, sitting by the sea, sipping rum punches. The town of Sosua is lively and well worth a visit, as is the kilometre long Sosua beach with all its market stalls and bustling atmosphee. (read more)
98958_Jenny.'s Response to 49831_Katie.'s Review
Written on: 18/05/2003
very helful. I found the review great for planning my forthcoming holiday.
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Gem85's Response to 49831_Katie.'s Review
Written on: 20/05/2008
I found this review helpful as I have just booked a holiday here 4 nxt year and have read a couple of bad reviews and was worried that we had spent slot of money and was going to be disappointed
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overview
Top 5 Hotels in the Dominican Republic
To calculate the top 5's we take the following factors into account:
• All the star ratings the company/product has received,
• The number of reviews
• How recent the reviews are
As rated by real users
-
1. Puerto Plata, Club Hotel Riu Bachata
5 reviews read latest review -
2. Puerto Plata, Casa Marina Reef Hotel
30 reviews read latest review -
3. Puerto Plata, Beach Resort and Casino
1 reviews read latest review -
4. Punta Cana, Fiesta Bavaro
8 reviews read latest review -
5. San Pedro de Macoris, Barcelo Talanquera Beach Resort
6 reviews read latest review
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Bowman32's Response to 176946_sueb's Review
Written on: 27/05/2005
hi, were a family of 4 going at the end of may 05, weve booked 2 rooms, which is the best floor to stay on? I've asked for the top have you any ideas..thanks denise