philippine airlines (pal) reviews | Watch This Item.

Average Ratings
Flight on time?6.9/10 Based on 11 ratings
Customer service6.2/10 Based on 11 ratings
Comfort on flight5.1/10 Based on 11 ratings
Quality of food6.3/10 Based on 10 ratings
Value for Money6.9/10
Reviewer Rating6.4/10
Overall Rating6.6/10 Based on 13 ratings
58% Recommended7 out of 12 Reviews
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12- Philippine Airlines (PAL) Reviews

  • Full review by
    monaliza
    on 11th May 2009


    User Rating : 0
    Respect : 0

    Bad Points: PAL is doesn,t care if your laguage is broken or lose

    General comments: i am pretty sure not to fly Philippine Airlines (PAL) anymore... no consideration to the passenger..i want all my relatives to aware and choose another airlines who are very responsible and cared the passengers..
    monaliza's review and ratings     | 47 words

  • Review by
    Guest.
    on 18th Feb 2009


    User Rating : 7
    Respect : 0

    This airline is okay. The thing that bugs me the most about this airline is the interior. They need to upgrade it and make the seats more bigger and relaxing and the inside of the airplane more spacious. Plus they need to add more entertainment like TVs with games and stuff. Plus they need to add a first class instead of just business class. They should order more Boeing 747s too. But the food is delicious and service is good.
    Guest's full review     | 116 words

  • Review by
    Guest.
    on 20th Dec 2008


    User Rating : 8
    Respect : 0

    International and domestic flights the last couple years are incomparable with the PAL of old. Am highly impressed with the quality of the service, cleanliness of aircraft, and on-time performance. I think they need to get a little more competitive with international airfares and market themselves better. Asia's best kept secret - the Philippines and their national carrier.
    Guest's full review     | 160 words

  • Review by
    2450kalye Rank: Corporal
    on 26th Oct 2008


    User Rating : 8
    Respect : 0

    Philippine Airlines has much potential to come back to its glory days, as Asia's first airline she has been through a lot. I have had some great experiences flying with PAL, and then their have been some annoying flights, with delays and such (although if you go to the Philippines, you must get used to such delays, its a very chaotic country!). The service was above what I expected for the prices in comparison to other carriers. I have flown on routes to Australia and domestically in the Philipp ...
    2450kalye's full review     | 315 words

  • Review by
    benjpedro
    on 30th Aug 2008


    User Rating : 1
    Respect : 0

    How hard should it be to book tickets? And if one wants to change their itinerary forget about it. Don't recommend their onlinline booking, they seem very disorganised with the Internet.
    benjpedro's full review     | 53 words

  • Review by
    mariaregina Rank: Corporal
    on 27th Jul 2008


    User Rating : 8
    Respect : 0

    The little movie screen in each Biz class seat was old and tired. On my return flight (MNL-SFO), the in flight magazine was missing because and I quote the FA, " It's the beginning of the month , so it hasn't been finished at the printing press yet" ( ?! ). I also missed the individual airflow seat ports, but I guess I just like very cool air on my face.
    mariaregina's full review     | 127 words

  • Review by
    Guest.
    on 26th Mar 2008


    User Rating : 10
    Respect : 0

    Elegant Service and Accommodation. It's always been a real good experience to fly with Philippine Airlines. Excellent and Standard services were offered, and you would feel great and safe.
    Guest's full review     | 34 words

  • Review by
    Justin Pomme
    on 4th Dec 2007


    User Rating : 5
    Respect : 0

    PAL has so much room for improvement. Looking at the Flight Crew, it seems that most of them have been there since the airline started its operations! More sad even is the fact that considering how long they have been in service (assuming that PAL does not hire near-retirement attendants), the service, from the welcome address to the in-flight service to the goodbye spiel, leaves much to be desired. There may be unavoidable factors that lead to PAL's plane-always-late reputation but small things ...
    Justin Pomme's full review     | 147 words

  • Review by
    jjkolian Rank: Corporal
    on 25th Nov 2007


    User Rating : 6
    Respect : 0

    I've used PAL on more than 3 round trips and what can I say, they are ALWAYS LATE!! hmmm, No, I stand corrected, they were on time once, but then I've had a bad incident that day which caused me to miss my flight--and that day, PAL was ON TIME. what a bummer!!
    jjkolian's full review     | 109 words

  • Review by
    mariaregina Rank: Corporal
    on 1st Aug 2007


    User Rating : 5
    Respect : 0

    It was sad to note the aged and decrepit condition of Asia's first airline. Price-wise, it was a wonderful bargain, if one would overlook the myriad of little inconveniences. PAL needs to upgrade it's services and boost their employees' morale if they want to be considered good.
    mariaregina's full review     | 324 words

  • Review by
    tottie65
    on 22nd May 2006


    User Rating : 9
    Respect : 0

    For me, Singapore Airlines is a great airline! They have nice and clean cabins, good food, and spacious legroom, but the best thing about this airline is the cabin service. All flight attendants are very hospitable and friendly. They always see to it that you're in a good condition, and they always serve you with a smile. This airline is cheaper compared to other airlines, yet you'll experience great service. I'll definitely fly with them again!
    tottie65's full review     | 117 words

  • Review by
    Migz. Rank: Lance Corporal
    on 10th Nov 2002


    User Rating : 10
    Respect : +1

    Philippine Airlines is sooooo nice! I was going to Hong Kong riding this plane and it left at exactly the right time! We also landed exactly at the right time! The food was terrific! They had a lot of variety! The stewards and stewardeses were so friendly and cheerful! They had a smile on their face almost all the time. Last of all, the seats were very soft and comfortable... It can make you rest and sleep easily!
    Migz's full review     | 86 words | 2 comments added.


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