Kwik-Fit Insurance Reviews

★★☆☆☆
2.4 / 5
36.6% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Peace of mind company”

Written on: 06/05/2013

Having spent many years buying car insurance,it was great to have a company such as Kwik-Fit offering me the cover my wife and I required in a very short time.Firstly the most impresive thing was,the Kwik-Fit representative has been the only rep. to get the model and bhp correct within seconds. This of course gave me great confidence in the company I was dealing with,it was for me it was good to see that the service I receive at the service centre extended to the other services offered. (read more)

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★★★★★

“All the features at the best price”

Written on: 05/05/2013

I needed fully comprehensive car insurance which included NCP and European cover and obviously as cheaply as possible. Comparisom sites all had attractive and competitive offers but even the cheapest was at least 30% more expensive than Kwik-Fit's offer. I also use Kwik-Fit for MOT and servicing, again because the service and price is unbeatable. Is this company the best kept secret in Motoring? (read more)

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★★★★★

“competitive price, well explained, tailored for my needs.”

Written on: 03/05/2013

The price was competitive, was given different options of cover to choose from, easy to complete the form, and make the payment. I would recommend it to anyone, including family members and friends. (read more)

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★★★★☆

“Good efficient service ”

Written on: 03/05/2013

I found KwikFit to be good and efficient just when I needed them to be with having a busy life with insurance policies to arrange. They are always at the end of a telephone and can answer queries rather than looking at the website and having to email. (read more)

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★★★★★

“highly recommended”

Written on: 03/05/2013

When I first rang I spoke to a really helpful young lady, she explained everything to me before I took the insurance out she answered all my question and more. My last insurance company just wanted to continue with the payments without bothereing to explain why they had put my premium up. I would highly recommend this company. Thank you (read more)

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★★★★★

“Great deal from KwikFit, knocked the competition out...”

Written on: 02/05/2013 by Jansi99 (1 review written)

Was just about to sign up my renewal when the phone rang... KwikFit had remembered from the previous year. As I had the details to hand from my current supplier, I decided to go ahead and see what they could do. 10 minutes later and the details were complete. The premium came back £7 more expensive..... Just as I was about to express my displeasure of the time I had wasted, the contact advised that he could look to see if there was a better deal available from the broker. I told him it... (read more)

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★★★★★

“Friendly and effecient”

Written on: 02/05/2013

Friendly and efficient, and very competitively priced (read more)

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★★★★★

“Great prices, step by step easily completed. No...”

Written on: 02/05/2013

Great prices, step by step easily completed. No lengthy forms to fill in and everything done by pc which was excellent due to my shift patterns. would definitely recommend to friend and family. (read more)

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★★★★★

“Quick and Easy”

Written on: 02/05/2013

From the time my call was answered which was very quickly, I was treated with courtesy by the sales gentleman. He explained everything jn great detail, with extreme patience when I asked him to repeat sometimes. Just one comment I have was that he spoke a little to quick. Insurance was sorted in no time at all and he even offered me 25% off my home insurance. Many thanks (read more)

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★★★★★

“Excellent Customer Service”

Written on: 02/05/2013

Having found Kwik Fit car insurance on compare the market, it was a pleasant surprise how easy everything was, rather than spending ages in a queue they answer the telephone promptly and efficiently, it was refreshing in this day and age for such good customer service, I would highly recommend this company (read more)

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★★★★★

“great...............”

Written on: 02/05/2013

Quote easy to get, insurance was cheap, policy simple to understand and with lots of extra I did not have to sacrifice anything (read more)

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★★★★★

“Competitive value.”

Written on: 02/05/2013

Great price, friendly helpful sales team who were professional, curtious and a pleasure to deal with. Was dubious at first, using a company I've formerly used to repair my car for my insurance, but I'm glad I did and have already recommended to a number of my friends. (read more)

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★★★★★

“Quality Service”

Written on: 01/05/2013

As above , very friendly and helpfull staff, and when you ring you have not to to waite half a day for somebody to Answer, I have been with Kwik fit Insurance before and always find them brilliant to deal with as a company and would certainly reccomend them to family and friends 10 out of 10. (read more)

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★★★★★

“knowledgeable and made sure I had the cover I reqd”

Written on: 01/05/2013 by gibby36 (1 review written)

knowledgeable and made sure I had the cover I reqd (read more)

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★★★★★

“beautiful”

Written on: 30/04/2013 by salvo7729 (1 review written)

I think I found a good car insurance with a great price, I'm really satisfied........ (read more)

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★★★★★

“more of the same at half the price”

Written on: 30/04/2013

my car is ten years old and I am 78 when the renewal came it was 607pounds kwikfits price 215 pounds for the same cover the young man explained everything fully.we are delighted !!! (read more)

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★★★★★

“car insurance”

Written on: 30/04/2013

very easy to use web site,and very competive price. customer service on the phone polite and very helpfull. (read more)

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★★★★★

“Kwik-Fit Car Insurance - surprises and pleases!”

Written on: 30/04/2013 by farranpf

I recently reviewed my existing car insurance arrangements, for many years I have relied on my Insurance Broker to obtain the best offers for me. This year I decided to contact a few of the insurance companies who offer their services online. In all I contacted 5 different companies and am very pleased to say that Kwik-Fit offered the most competitive rates by a long way! The process was simple and very efficient, with very little paperwork being transferred between parties. I would... (read more)

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★★★★★

“Good cover, low cost”

Written on: 30/04/2013

I thought I had the best deal and then Kwik Fit did both cars for less than what I was paying for just ONE car. Same cover, half the price. (read more)

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★★★★★

“Great Service and Price”

Written on: 30/04/2013

I used Kwik Fit car insurance this year, as my renewal quote from my previous insurer was over £238. They offered me £200 when I called them but couldn't get anywhere near the quote Kwik Fit gave me. I had the same quality of cover and protected no-claims for £167. The easiest part was emailing a copy of the no-claims discount to them. (read more)

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★★★★☆

“Motor Insurance Comparison Quotes”

Written on: 30/04/2013 by Pepsus (1 review written)

Following yet another outrageous renewal quote for my motor insurance I decided to use a comparison website for a competitive quotation. I wasn't particularly after the cheapest, but I was looking for a value for money cover from a reputable High Street name, synonymous with quality. After checking the details of a number of providers, I was very impressed with the premium quoted by KwikFit Platinum against the level of cover. I wanted Coourtesy Car, low excess, breakdown cover and legal... (read more)

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★★★★★

“kwik-fit car insurance”

Written on: 30/04/2013

As a new customer i can only say that the staff are more than helpful and very friendly. (read more)

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★★★★☆

“changing insurers”

Written on: 30/04/2013

Once we got it all sorted we were very happy with the outcome. Having to find out when we both passed our driving tests was a bit of a problem because the dvla don`t keep records after x number of years and we have never had to photo copy our driving licenses either Still it all got sorted and we are very happy now. Thank you (read more)

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★★★★★

“Look No Further For The Best Insurance Around”

Written on: 30/04/2013 by Nataile

I like the fact the price of the insurance is reasonable, the staff are polite and helpful. (read more)

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★★★★★

“great service”

Written on: 30/04/2013

I found a great price at Kwik fit insurance.the only problem was I had started my policy a month too soon my mistake.i phoned kwik fit customer service next day and they were very helpful and gave me a full refund at no cost to me and I started my policy two weeks later for the same great price fantastic service. (read more)

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★★★★★

“My Car Insurance”

Written on: 30/04/2013 by VolvoGeorge (1 review written)

I was contacted by telephone by a Kwik-Fit car insurance advisor, I didn't really want to talk to her as it was slightly earlier than when I usually renew my car insurance. The advisor was so polite, knowledge and helpful I continued with the quot, it was tailor made to suit me with a few add ons. At the end I felt it was too good a deal not to accept. It also saved me a lot of searching later, all the documents were available on line so easy to double check. Would definetly recommend... (read more)

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★★★★★

“Certainly a pearl on top of a mountain of old oysters”

Written on: 30/04/2013 by studapples (2 reviews written)

I've been a customer of KwikFit for more years than I care to remember. No more hunting down the best prices for car accessories for me - and increasing my phone bill into the bargain. I just find their nearest branch and the job's as good as done. After my most recent visit I was contacted to see if I'd be interested in their car insurance and although it was quite a few months ago I said I would and gave them an approximate time for a follow-up call, not thinking anyone would, but they... (read more)

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★★★★★

“Quick, helpful, EASY”

Written on: 30/04/2013 by Guinnane

applied for insurance on line and couldnt believe that going with yourselves have saved me over fifty pound a month, should of done this years ago! even through i am still waiting for my old insurance company to send me prove of my no claims, phoned kwik fit sereval times regarding no receiving my no claims yet and have always been dealt with by helpful happy staff, maybe if my old insurance group were this belpful i may of not left (read more)

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★★★★★

“Simple to select ”

Written on: 30/04/2013 by Nhughes

Sight easy to use , no hassel from seller. good value (read more)

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★★★★★

“Not just Tyres and Exhausts!!!!!”

Written on: 27/04/2013 by Anthran (1 review written)

This was the best quote on a comparison website.If that was not enough it went on to offer a free MOT at one of their participating garages.This offer has a shelf life of the cover duration and I have still to take advantage of this in a few months time.There is also an incentive to get cash rewards for introducing others to take cover with them.With not too much effort one could quite possibly get their premium for free. Everything can be dealt with on line and there is no added expense of... (read more)

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★☆☆☆☆

“Blackmailed by advisor”

Written on: 19/04/2013

We have not had any issues with this insurer and we did not have anything bad to say until this incident but I am so disgusted I wanted to let everyone know A few weeks ago my wife contacted Kwik fit to explain we are having financial difficulties (Vet bills) so this months payment would be late and it would be paid just over 3 weeks later when my student finance comes through and this was "agreed" by Kwik fit to be acceptable Yesterday, my wife was intending to make the payment when she... (read more)

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★☆☆☆☆

“ripped off by kwik fit”

Written on: 05/04/2013

dont take any insurance with kwik fit as they rob you blind evreyone beware (read more)

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★★★★★

“exellence”

Written on: 29/03/2013

the service was brilliant, the advisor was friendly, no question was unansewable, all aspects of my service was explained to me in easy to understand terms. i can't praise the service enough, would advise anyone to use KwikFit. (read more)

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★★★★★

“Car renewal quote”

Written on: 27/03/2013

I received a call from kwik fit insurance and although I had been with you before at the time I was with another company. I was very happy with my quote and the person I spoke to was excellent. C. Thubron (read more)

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★★★★★

“Been with company before and when they contacted me I...”

Written on: 27/03/2013

Been with company before and when they contacted me I was quite happy to go with them again as received good service last time until cost on renewal when they were not interested to keep business. Hope it will be different this time. (read more)

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★☆☆☆☆

“PUT ME AND MY CHILD AT RISK”

Written on: 26/03/2013

I recently took out insurance for my car with them. The advised me they wanted documents that were not required when I took out the policy and only wanted these AFTER i signed my agreement. Then they sent me a letter stating they were increasing my policy by £300, illegal as an agreement had already been signed. Then they cancelled my policy and stated "we sent you a text". They had taken money from me then cancelled my policy without me knowing and out my licence at risk and also put me... (read more)

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★★★★☆

“Good deal and good service”

Written on: 26/03/2013

The staff were very helpful and provide a range of alternatives which suited our particular needs resulting in significant savings for a better product. We are very happy to recommend Kwik-Fit Car Insurance they were most helpful. Even when they could not provide an secondary product they give some very helpful advice on where our needs may be met/ (read more)

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★★★★★

“Super Smashing Stuning.”

Written on: 26/03/2013

A very good service from your customer service section,understood what i wanted and delivered.Just keep up the good work,two word,s to describe it.WELL DONE. (read more)

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★★★★★

“value for money”

Written on: 26/03/2013

all in one package, website easy to use, discounts at Kwik-Fit centres for using Kwik-Fit insurance (read more)

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★★★★☆

“My latest experience”

Written on: 26/03/2013

Very friendly service from the guys at Eastern Avenue Gloucester accompanied by a very competitive price. My tyres were changed quickly whilst ensuring there was no damage to the alloy wheels. This is not my first visit to this depot and I always find them very helpful and accomodating. Generally seemed like a well run business so I thought I'd give them the opportunity to provide my insurance as well and thought that maybe I'd get some additional discount on the basis of additinal... (read more)

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★★★★★

“FAST FRIENDLY SERVICE”

Written on: 26/03/2013 by Crathie (1 review written)

My husband agreed that our name should be passed to a call centre following a routine tyre change. I was quite happy with our current insurer who gave us a good price. The agent who called was friendly and pleasantly persistent in being certain that could do better...and they did! Quick, easy and saved me money! (read more)

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★☆☆☆☆

“Car Insurance Review”

Written on: 26/03/2013

Telephone operator obsessed with adding to original quotation. If these 'additional items' are so important they should be included as standard. Will not renew. (read more)

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★★★★☆

“Kwik Fit are Fitter!”

Written on: 26/03/2013

I work in a service industry so I know good front of house service when I get it. Friendly, helpful and patient. All aspects of cover explained. Took out excess cover on recommendation which wouldn't usually have but excellent suggestion and service. Highly recommended! (read more)

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★★★★★

“Would definitely recommend to others :) ”

Written on: 26/03/2013

Easy website to use, polite people to talk when changing bits on insurance so far an all round good experience thanks and have tad friends and family that it is worth checking the deals that you could get with kwik fit also house insurance which I would be interested to get in the future was advised what was best for me and my situation I liked that the call centre was easily accessible and English which always helps when you need advice documents are easy to see and download when needed,... (read more)

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★★★★☆

“first experience with Kwik Fit Car Insurance.”

Written on: 26/03/2013

Having found Kwik Fit insurance on a comparasion and being considerably cheaper than the firm i had been with for 20 years I thought I would give them a try. The main attraction being I could talk to someone on the phone to buy the insurance. However it was a very long winded process with the advisers constantly trying to sell me extras,however I resisted and bought the policy which was considerably cheaper than any other quotes. Howver it took me nearly 25 mins to buy the policy and I had... (read more)

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★★★★☆

“Easy to process and competitive!”

Written on: 26/03/2013

Found this service through an insurance search engine. Once filled out the details was then redirected to the kwik fit website. Easy to follow and amazingly there was no hidden extra costs once you got there! Wanted to check specific details relating to policy so phoned the hotline and my query was answered instantly with easy to understand language. Well done hopefully the after service is just as good if I ever have to make a claim. (read more)

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★☆☆☆☆

“Far too pushy sales people”

Written on: 26/03/2013

Tried to get insurance via the internet. Needed to make a call to clear up a point. Spoke to sales person who put phone down on me once they knew I was going with the quote online and not theough them (must be on commission). After buying insurance had 2 follow up calls wanting me to take out extras on the policy. Sales people very pushy and rude on the phone...wouldn't really take no for an answer. (read more)

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★★☆☆☆

“call centre nightmare!”

Written on: 26/03/2013

finalised this deal over the phone as it would not let me pay for it other than in instalments on line. Then tried to sell me everything that I didn't want like legal cover and then questioned me as to why I didn't want it and did I realise the risk I was taking etc etc I was on the call for 20mins totally ridiculous I am an adult experienced in taking out insurance and intelligent enough to know the risks I am taking by not taking out their extras. You need to retrain your staff because it... (read more)

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★★★★☆

“New Car Insurance”

Written on: 26/03/2013

Trying to find the right car insurance is important and I found this. I found the consultant at Kwik-Fit helpful and friendly and would recommend this company with no regets. It was an easy process and definately and the received all documentation quickly without any problems. Thank you Kwik-Fit. Janice (London) (read more)

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★★★★★

“excellent value for money”

Written on: 26/03/2013

when enquirery made was treated very good by replies given to insurance was just what i was looking for at a very good price would recommend to any body get a quote from kwik fit first very good service (read more)

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