kwik-fit car insurance reviews | Watch This Item.

Average Ratings
Customer Service2.3/10 Based on 10 ratings
Value for Money3.2/10
Reviewer Rating2.4/10
Overall Rating2.8/10 Based on 19 ratings
17% Recommended3 out of 18 Reviews
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18- Kwik-Fit Car Insurance Reviews

  • Full review by
    joshhellon
    on 1st Feb 2009


    User Rating : 1
    Respect : 0

    I seached the market for insurance through confused.com and kwikfit was the cheapest, so I chose the quote and got transferred over to the kwikfit website where I proceeded to the payment section and entered the debit card details for the deposit from my fathers account and my bank details for the DD payments. The window thanked me for my payment in bold letter so I closed the window and thought 'job done'. Weeks later we call to chase up the insurance documentation and are told we are not covered......apparently they have no record of the transaction through the website!!!!. Me, my mum and Dad and older sister ( works in a solicitors ) all witnessed the on-line transaction and the thankyou for your payment but apparently we are all wrong!. Gocompare have confirmed that we were transferred through to the kwikfit site and my fathers bank has confirmed that there were NO debit card requests received or delined for that whole month from Kwikfit . It seems we processed the payment in good faith but some website error meant that I was in fact driving around for weeks uninsured. Be very careful this does not happen to you as I had a routine polie stop and am now facing a charge of driving with no insurance because Kwikfit payment system is faulty!
    joshhellon's review and ratings     | 222 words

  • Review by
    matt k
    on 19th Sep 2008


    User Rating : 2
    Respect : +1

    On my second year of driving I switched from Churchill to Kwik fit due to being offered a great price. I went from 3rd party to fully comp. In December 2007 I bumped into a car in terrible weather. I stopped and gave my details, accepting the blame. I tried to call my insurers, then was given another number then was told to call back in the morning (Monday) to finish it. I called back, was given another number to ring and then when I finally got through they had no record of my claim so I had to ...
    matt k's full review     | 313 words | 1 comment added.

  • Review by
    Izzie Rank: Lance Corporal
    on 21st May 2008


    User Rating : 2
    Respect : 0

    When calling Kwik Fit it is really difficult to speak to someone. Very often was asked to call back again when they are less busy. Occasionally was put in their call back service.Very slow response from the insurance company regarding them contacting me concerning the loss of my vehicle. Accident repair centre e-mailed their report on the Monday, three days later they still have not been in contact with me.Will not be using Kwik Fit to insure my next car.
    Izzie's full review     | 182 words

  • Review by
    akire
    on 17th Apr 2008


    User Rating : 1
    Respect : 0

    Kwik-Fit Car Insurance were cheapest at the time Already having problems and it's only been 3 weeks. Not taking payments when told and bad customer service that don't know anything.
    akire's full review     | 29 words

  • Review by
    Guest.
    on 12th Apr 2008


    User Rating : 10
    Respect : 0

    Can't fault them really. Excellent price for both cars, £20 cash back for 2nd car. Free MOT (passed) even though its 9 years old
    Guest's full review     | 25 words | 1 comment added.

  • Review by
    Guest.
    on 6th Feb 2008


    User Rating : 0
    Respect : 0

    I was quite happy with my quote from Kwik Fit Car Insurance, but during the year I moved house and forgot to tell them, so when my insurance came up for renewal they must have taken the fact that nothing was returned from my old address as a sign that I wanted them to go ahead and insure me again. I now have a debt recovery agency ringing me asking for cash, for a policy I have never seen and didn't want...
    Guest's full review     | 90 words | 1 comment added.

  • Review by
    Guest.
    on 23rd Jan 2008


    User Rating : 0
    Respect : 0

    My son was insured with kwik fit because it was cheaper than his previous insurer , he got a free MOT but they said it would cost him about £500 to get it through , he decided to go somewhere else for another test and guess what - it passed.
    Guest's full review     | 60 words

  • Review by
    djgat
    on 14th Sep 2006


    User Rating : 3
    Respect : +1

    They increased my premium without telling me. However, I managed to get cheaper; almost half price quotes from various other companies. They renewed my car insurance automatically, and within 3 days I called to cancel and they charged me an admin FEE!
    djgat's full review     | 43 words | 1 comment added.

  • Review by
    kh1975 Rank: Corporal
    on 25th May 2006


    User Rating : 1
    Respect : +1

    I initially took out a car insurance policy with Kwik-Fit as they beat my existing insurer by £80, and I get a discount card for tyres and exhausts. When I was involved in an accident in my BMW 320i 24V coupe, I had put in a claim and was asked to provide two estimates for the claim to go ahead. After two months of not hearing anything, I received a letter saying that Kwik-Fit insurance were going to cancel my claim as they could not find the third party insurance details, even thoug ...
    kh1975's full review     | 232 words

  • Review by
    TimpPete Rank: Corporal
    on 20th Dec 2005


    User Rating : 0
    Respect : 0

    Kwik -Fit Car Insurance is garbage. I got a good quote, which was cheaper than my existing insurance was. I signed the deal, but three months later they came back as they wanted more money because they couldn't (or couldn't be bothered) verify my no claims bonus. I have only ever been insured with well known companies or agents. I'm sure if I had claimed previously and not told them, they would have found out. After managing to speak to a supervisor I was able to negotiate down to half the ...
    TimpPete's full review     | 129 words | 2 comments added.

  • Review by
    Pankajheena Rank: Lance Corporal
    on 5th Dec 2005


    User Rating : 0
    Respect : -1

    Before I left to go to France I contacted Kwik-Fit Car Insurance and asked if I could get cover as I would be there for 6 months. I was told they would get back to me. They didn't get back to me even though I had given my mobile number. Thus, I assumed I was covered, and since I went to France they kept on debiting my account as I was paying monthly. Again assumption that they were covering me in France. Four and half months in France and I had a accident. I rang them and was originally told ...
    Pankajheena's full review     | 226 words | 2 comments added.

  • Review by
    markbUK
    on 22nd Apr 2005


    User Rating : 3
    Respect : 0

    We have just bought a Rover 75 CDT (116 bhp) and had the Rover dealer up-rate it to 131bhp which is the same as the 75 CDTi the difference for the quote for the 2 cars £3.72 more for the CDTi, but as an upgrade to the car company refused to quote and cheapest Kwik Fit quote £640!!! Some £300 higher .. given we had asked them about it the week before and nothing was said about it being a potential problem I was more than a bit miffed!!! Ended up using the company that insures m ...
    markbUK's full review     | 146 words | 1 comment added.

  • Review by
    mrs bause
    on 30th Mar 2005


    User Rating : 8
    Respect : -1

    My experience of Kwik Fit was first of all that the consultant I spoke to knew everything about car insurance - inside and out, I was given good advice and all information was disclosed over the phone. My paperwork arrived the very next day and I was over the moon at the help I was given. They also spoke English unlike most other offices that are based in asia. They must have the best training as he could answer questions that other companies couldnt answer, but why spoil it and ask me about gas ...
    mrs bause's full review     | 125 words | 3 comments added.

  • Review by
    Keith34
    on 7th May 2004


    User Rating : 0
    Respect : +1

    I was insured with Kwik Fit for 5 years and also got my breakdown cover off them, I paid monthly by direct debit all was ok until I cancelled the breakdown cover or at least I tried to but they kept debiting my account for it even after numerous expensive phone calls. So the only thing I could think of doing was stopping the direct debit this was a mistake I admit but I only did it to make them stop taking more money than they were supposed to. Now they wont issue me with my no claims for the 5 ...
    Keith34's full review     | 176 words

  • Review by
    steve wilson59 Rank: Corporal
    on 5th Apr 2004


    User Rating : 1
    Respect : 0

    My partner was cold called by Kwik Fit claiming my insurance was due for renewal and if she could just answer a few questions we could get a special discount They gave her the impression she was renewing not changing. Luckily she cottoned on and declined, some people may be caught out. I would not place any money with a company that uses such tactics.
    steve wilson59's full review     | 73 words

  • Review by
    holdkwikfit to blame
    on 2nd Oct 2003


    User Rating : 0
    Respect : 0

    Kwik fit did not get back to me before i left the country after i had informed them that i was going to be out of the country for 6 months and that i needed to extend my car insurance cover from the normal 60days. I was told that they would ring back with the information. Now that i have had a crash i have been told i am not covered. I hold Kwik Fit to blame but they say it is my responsiblity not to leave the country with out writen confirmation, yet they are willing to use phone convers ...
    holdkwikfit to blame's full review     | 106 words

  • Review by
    k9 Ghillie Rank: Corporal
    on 28th Aug 2003


    User Rating : 2
    Respect : 0

    Even though Kwik-Fits quotes tend to be pretty competitive, they do seem to have a problem in disclosing exactly how much money you'll end up paying on top of the premium for your Car Insurance. I've also had a bit of a problem with pushy sales people. Kwik fit recently phoned me to remind me that my car insurance was due for renewal (I was insured with them in 2000). The man, although very nice, was really trying to push me into buying there and then. Believe it or not, when I changed my in ...
    k9 Ghillie's full review     | 176 words

  • Review by
    jill hinnrichs. Rank: Lance Corporal
    on 30th Oct 2002


    User Rating : 9
    Respect : 0

    What is it about car insurance that makes your eyes glaze over? Even when you're daft enough to reply to one of the many many offers that come hurtling through the door- you never get anyone cheaper- so this year I renewed with old faithful Kwik-fit without even bothering to try for a cheaper quote. I could be doing something interesting like watching Eastenders. However, their tele sales people are very friendly and you do get discounts at Kwikfit garages. And I love a freebie.
    jill hinnrichs's full review     | 114 words | 1 comment added.


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