| Lender | Balance Transfer Rate | Balance Transfer Duration | Purchase Rate | Purchase Duration | APR | |
 | 0.00% | 3 months | 16 months 2.98% or £3.00 fee | 3 months | 16.60% |  |
 | 0.00% | 3 months | 15 months 2.90% fee | 3 months | 15.90% | |
 | 0.00% | 3 months | 15 months 2.90% or £5.00 fee | 3 months | 16.90% | |
Summary
Average Ratings for Egg Credit Card
- Customer service
- Value for Money
- Reviewer Ratings
- Overall Rating
79 Reviews For Egg Credit Card
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Guest 9th Feb 2010
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After more than 10 years, having always been well within credit limit and never made a late payment, increased my rate by 5% and refused to explain. Customer service person muttered something about credit score, which I know is good or way you have run account, which had been exemplary! Rubbish - they are just sharks and increasing rates of good customers to make more and more money. Outrageous, its time the government implemented some legislation to stop this sort of sharp practice. Luckily I was able to shift my debt to my Barclaycard at 6% for life of balance. Nevertheless, VERY unimpressed with Egg and their appalling customer service. Will never touch them or any of their products ever. They will have no customers left soon and serve them right.
- Read Guest's full review and ratings (128 words)
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B Gransden
2nd Feb 2010 Reviewer rating:
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Had an egg card for some years would never again, avoid them!
Egg gives you a lower interest rate because they don't send you paper statements right? Wrong!
You will have a lowish rate until you have enough money spent on the card for them to keep uping and uping it, until you cannot afford to pay the bill anymore. Then they've got you, plus they are very intrusive and rude. Stick to your local high street bank cards.- Read B Gransden's review (79 words)
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chris2108 31st Jan 2010
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Good cash back and never had a problem.- Read chris2108's review (8 words)
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Guest 18th Jan 2010
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went with a debt company paid lower payments for 1 year no fault of my own. then paid my whole account off in full over £600 but am still black listed for 6 years even though i no longer have an egg card..i paid my bill every month disgraceful....- Read Guest's review (47 words)
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Guest 9th Jan 2010
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Last October I tried to use my card for £50 emergency payment for Autoglass. My card had £10,300 available funds and I have always paid my payments on time and full. Luckily I had an other card I could use.
In November fraudsters charged my card for £10,500, and Egg had accepted this transaction without any queries. I have explained the situation to them now 14 times over phone, but still receiving THREE phone calls per day demanding payment. They are absolutely useless, avoi ...- Read Guest's review (82 words)
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Guest 30th Nov 2009
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without doubt egg are the most unhelpful company I have had the misfortune to deal with we have paid massive interest charges on both a card and a loan we paid up the card and the loan some months ago [so we thought ]but there was a small amount of interest left my wife thinking we had finished with egg cut up the card low and behold they are still taking money from our account we have tried and tried to pay over the phone but every obstruction is put in our way and all the time more interest is ...- Read Guest's review (116 words)
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Guest 23rd Nov 2009
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Avoid Egg credit card. High interest charges, terrible support and rogue charges (they placed me on payment protection after a phone call in which I didn't agree to it - had to fight to get it removed). If you withdraw cash they will charge you double interest forever (that's right - DOUBLE INTEREST FOREVER) unless you clear your balance.- Read Guest's review (59 words)
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Guest 15th Oct 2009
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I took out an Egg Card just after I finished university. I spent up to my £800 limit whilst looking for a job and then stopped using the card and started paying the minimum off each month. Five years later I log into my account to look at the balance and pay it off and see my account is at £900! I had been paying for Payment Protection Insurance that I didn't even realise I had taken out. I made an initial complaint and Egg informed me that I had agreed to the insurance in July 2004- ...- Read Guest's review (302 words)
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Guest 23rd Sep 2009
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DO NOT use them if you value your sanity. I have been with Egg for 10 years and normally pay off my balance every month, although due to unusual circumstances I've carried a balance for a few months now. Never missed a payment. I just cancelled my Payment Protection insurance, and the very next day received an email hiking my interest rate to the maximum limit (26%). Their customer service people are either trained to fob you off with nonsensical answers or just plain gormless. Avoid this c ...- Read Guest's review (89 words)
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Guest 9th Sep 2009
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Having been an egg customer, mortgage, credit card, savings, pretty well everything they offer at one time or another over 15 years, I have just had my interest rate increased to 21.9%. I mean! 21.9% when general interest rates are at rock bottom. The interest rate has slowly crept up over the years, but this is beyond the pale. Way to go to keep your customers happy egg. I've never missed a payment in all these years of business with them and feel utterly insulted by this treatment. Needless to ...- Read Guest's review (106 words)
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Guest 5th Sep 2009
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I've been a Egg Customer from the beginning and initially found them to be very good (good rate on savings, great/easy to use website etc)but appalled at the interest rates hikes on their credit card for the last 12 months or so. I've risen from 17% to 26.9 due to 'personal reviews'. When challenged this Egg would only given me a general explanation about interest rates (which makes no sense since they're dropping) and the 'current economic climate'. They claimed they weren't able to comment on ...- Read Guest's review (156 words)
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Guest 29th Jul 2009
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Shocking Customer Service. To many things to mention. I've been with EGG credit card since they stated. Abuse them for the 0% rate and then get rid. I have given them 1 star out of 5 as they would not let me out none!- Read Guest's review (41 words)
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Guest 24th Jun 2009
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While sucked in by the 0% transfer like many others I hadn't until the recession hit counted on being double charged and facing customer service who say one thing and don't do it.
I was double charged (2 x £16) for being over my limit over two months even though I made a one-off payment as soon as I was able in the 2nd month to bring my balance below my limit. Online customer service was responsive and agreed to refund the charge within 5 days. It's over 20 days later now but they haven' ...- Read Guest's review (353 words)
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Guest 16th Jun 2009
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I have been a customer of Egg for many years now, both with a loan and a credit card.
I am reviewing my finances at the moment so checked my online statement for my loan. I have just discovered that they have added payment protection insurance even though I said I didn't want it and have a letter from them to confirm this. This is an extra £2133.45 on an initial loan of £5000. Have just emailed and await their reply......
The credit card I have from them is even worse. They have rec ...- Read Guest's review (177 words)
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dashap 15th May 2009
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I have been customer with egg for 2 year, and when I found our that I had fraud on my card I reported immediately, however egg has never came back to me.
Customer service is terrible.
Also, the only one way to communicate to egg is by the phone and the call will cost you a lot- Read dashap's review (56 words)
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Guest 8th May 2009
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Absolutely useless. I've been a customer with Egg Credit Card since they launched. They used to give a good interest rate on savings and a decent rate on they're EGG card. Since being taken over by the CITI group, EGG has gone down the toilet. My card is constantly being blocked even thought my credit limit if five figures and my salary 6 figures. They obviously just want bad repayers who they can bleed dry.- Read Guest's review (93 words)
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Guest 3rd May 2009
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I have had a Egg Credit Card with egg for nearly 4 years and never missed a payment even when I was off ill. I recently tried to initiate my payment protection. Nightmare have been trying to sort this out for 9 months now they will take money for this but don't want to pay when it's needed.- Read Guest's review (61 words)
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Guest 24th Apr 2009
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Egg started off well, as a new internet provider I used them for both my credit card and my car insurance and they were extremely competitive. Since then they have become what I can only describe as money grabbing and verging on irresponsible lenders. They recently raised my interest rate on my credit card from 16.9% to 21.9%, despite the fact that I was within my limit, and in the 6 or so years I've had the card I've never once gone over my limit and have always made payments on time. Sometimes ...- Read Guest's review (192 words)
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Guest 23rd Apr 2009
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Egg Credit Card draw you in by good rates and promotional offers, but if you spend 1 penny out of the promotional period, they hit you with huge rates, forget all promotional agreements and do not want to know you. Be very very carefull, you have been warned.- Read Guest's review (47 words)
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Guest 23rd Apr 2009
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Egg Credit Card draw you in by good rates and promotional offers, but if you spend 1 penny out of the promotional period, they hit you with huge rates, forget all promotional agreements and do not want to know you. Be very very carefull, you have been warned.- Read Guest's review (47 words)
| Lender | Balance Transfer Rate | Balance Transfer Duration | Purchase Rate | Purchase Duration | APR | |
| 0.00% | 3 months | 16 months 2.98% or £3.00 fee | 3 months | 16.60% | |
| 0.00% | 3 months | 15 months 2.90% fee | 3 months | 15.90% | |
| 0.00% | 3 months | 15 months 2.90% or £5.00 fee | 3 months | 16.90% | |
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