Halifax One Credit Card Reviews

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Halifax One Credit Card
1.1 stars
Average rating for this product is: 1.1 out of 5

From 2 ratings and 39 reviews

Thumb down 15% of users recommend this product

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LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
Virgin Credit Card0.00%3 months16 months 2.98% or £3.00 fee3 months16.60%
BT Standard Credit Card0.00%3 months13 months 3.00% fee3 months16.90%
MBNA Platinum Plus Visa0.00%3 months13 months 2.90% fee3 months15.90%

Average Ratings for Halifax One Credit Card

  • Customer service0.8 stars
  • Value for Money1.3 stars
  • Reviewer Ratings1.1 stars
  • Overall Rating1.1 stars

39 Reviews For Halifax One Credit Card

  • Guest 10th Oct 2009

    Reviewer rating: 3 stars


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    sd

  • Guest 5th Oct 2009

    Reviewer rating: 1 stars


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    Consistently contactd by Halifax when my balance was low offering promotion after promotion.when I did start using the card got a letter saying they were changing the interest to 23% and it would cost me an extra 34p per £100 each month plus interest already accrued.I presume they thought I was stuck I have another cc that I had paid the balance off on so I was able to transfer the amount and deprive Halifax of any interest ha! but watch out as they lure you in and then when they think you ...

  • honestbroker 9th Jun 2009

    Reviewer rating: 0 stars


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    Moved from MBNA to HaliFax 18 months ago, am now in the process of moving back. Declined PPI insurance when switching but it was applied after 2 months. Rang them and they agreed to remove it but continured to debit my account, now they want my removal request in writing. Asked for a 3rd card for my daughter last April 2008, still waiting. They keep sending me from one department to another, not having live web access to the account is a problem as all statements are 6 weeks old. MBNA website is ...

  • dlorrc 4th May 2009

    Reviewer rating: 0 stars


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    Halifax were offering 0% on all balance transfers on their credit cards. After transferring just over £2K I then received a handling charge of £65.

    I think that they are being really sneaky with this and as a result I will never use them again.

  • SUK 21st Apr 2009

    Reviewer rating: 0 stars


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    Appalling customer service, left on hold and passed from department to department when trying to contact Halifax. 5 weeks of waiting to be told my card application has been declined when I had previously had a credit card with them for 2 years with no problems. In this time nobody contacted me to tell me what was happening and getting any information from Halifax to find out what was happening was a long process over the phone. " I would not recommend them to anyone after banking with them for ...

  • phillip2phillip 18th Oct 2008

    Reviewer rating: 0 stars


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    I have a similar story with Halifax one card, last month I made a 4 figure purchase on my card with in my credit limit. I received my bill, sent and electronic transfer the same day to repay the amount in full. The money was transferred and received by Halifax within 2 working days. For the past week I have been contacted every day by a half witted representative asking me to make a payment although I do not owe them a penny.

  • Guest 16th Apr 2008

    Reviewer rating: 1.5 stars


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    Charged £12 for 1 day late paymentDespite the statement showing the payment was received when it was due

  • davayr 27th Mar 2008

    Reviewer rating: 0.5 stars


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    I was unable to increase my Halifax One credit card limit.
    Payments allocated to lowest Interest Balance, (purchases not cash advances)
    Treat Payments to a Litlewoods Football pools as cash advance, (hidden in the small print of the terms and conditions.) Totally dissatisfied with customer service.

  • lazza1 25th Feb 2008

    Reviewer rating: 0 stars


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    Similar story, I got an interest free card, monthly payment was £4 short which I paid straight away, the interest free element was revolved and reverted to the normal rate but was never mentioned during my call to them. Did realise until 3 months later!

  • Guest 11th Feb 2008

    Reviewer rating: 3.5 stars


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    I am pretty HAPPY so far .... with thier product and service ...

    I only went to open their current account .. There was a deal at that time ..and they given me 100 pounds... after 3 months..

    They offered their Credit card... and i said yes...

    they given me a good credit limit ...

    i use their card.....and i use their online access... which is good...

    I am pretty HAPPY so far .... with their product and service ...

    when i call thier telephone number ...i get through quickly enough..and i got ...

  • ozricii 15th Jan 2008

    Reviewer rating: 0.5 stars


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    In November 07 I paid off over £700 of a balance of around £800. In December (what with it being a busy month for me) I missed a payment and the fun began. I was called several times a day from a London number. The caller stated that they were calling from the Halifax and asked me to confirm my DOB. As I don't give out personal details over the phone I refused. I then called the number back and got a recorded message with no information saying that it was the Halifax. From that ...

  • TILLYKATE 18th Dec 2007

    Reviewer rating: 0 stars


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    My experience was this: I never received a statement(lost in post?)and therefore I made a late payment, my £6000 12 months interest free credit was then instantly revoked, despite me ringing them up to explain, and being told that I would not be charged interest.

    I found this to be unfair and the company was, for me, very unhelpful.

  • ushert Rank: Sergeant 30th Jul 2007

    Reviewer rating: 1 stars


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    The Halifax credit card is very very poor, you can't change your address for love nor money. I've requested a change of address by letter, internet, phone and they still send statement to wrong address. Useless!

  • deebry 30th May 2007

    Reviewer rating: 0.5 stars


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    Reduced our credit limit without informing us which resulted in a credit card cheque which we paid into our bank account being returned one week after the funds had been used, resulting in a massive overdraft at the bank, charges and bank card being downgraded whilst the overdraft was being paid off. Very disappointed.

  • Blakep 17th May 2007

    Reviewer rating: 0 stars


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    Have had a Halifax credit card for years but have never been offered any type of loyalty scheme or any benifits for staying with them. Missed one payment in the entire time with them because I was abroad and they did not set up the minimum payment I asked for, they fined me and dropped my credit limit even though I payed off the full balance the next month!!

    They also will only give me a very small credit limit even though I earn an greatly above average wage.

    Don't go with Halifax! ...

  • Mick Morley 23rd Apr 2007

    Reviewer rating: 0.5 stars


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    The Platinum credit card worked well while paying it off each month. Unfortunately, the offer of interest free credit on purchases for 9 months turned out to be incorrect! Any Halifax credit card payments subsequently made actually paid off the 0% bit, leaving the other purchases attracting interest at 20%!!

  • allancmcgauley 22nd Apr 2007

    Reviewer rating: 2.5 stars


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    What incentives does the Halifax credit card offer to users, so they don't switch cards and take advantage of the 0% transfers for up to 13 months?

  • binfleeced 14th Feb 2007

    Reviewer rating: 0 stars


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    At first the card was OK at 15%, but then after a year, the rate was raised to 20% for no reason.

    I cancelled my credit card protection to offset the extra cost, and 6 months later, the interest rate has been raised to 24.93%.

    Halifax customer service staff are not helpful, as this is now causing me problems.

  • clareallan Rank: Lance Corporal 14th Feb 2007

    Reviewer rating: 0 stars


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    Halifax draw people in with a 0% period on their credit card, and then charge loyal customers MASSIVELY over the odds. They count on the laziness of customers not to bother switching and keep hiking up the interest. I am closing my account.

  • caffrey 19th Jan 2007

    Reviewer rating: 0.5 stars


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    The customer service people were exceptionally unhelpful when we lost a Halifax credit card. We have made official complaints, and still heard nothing despite empty promises. The card has been refused for no reason. Errors have been made by Halifax and not rectified well.