Nationwide Internet Banking www.nationwide.co.uk Reviews

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Nationwide Internet Banking www.nationwide.co.uk
2.1 stars
Average rating for this product is: 2.1 out of 5

From 46 ratings and 252 reviews

Thumb down 46% of users recommend this product

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft RateOverdraft Limit
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy benefits such as, free annual European travel insurance plus receive a share of £50 when you recommend a friend.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a

Summary

Nationwide building society offers award winning online banking. With current accounts, credit cards, mortgages, savings, car and home insurance, personal loans and investments.

Information
Country: UK Banks

Average Ratings for Nationwide Internet Banking www.nationwide.co.uk

  • Ease of Use2.5 stars
  • Value for Money2.3 stars
  • Reviewer Ratings2.1 stars
  • Overall Rating2.2 stars

252 Reviews For Nationwide Internet Banking www.nationwide.co.uk

  • Guest 6th Nov 2009

    Reviewer rating: 1 stars


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    My thoughts are: what a load of rubbish!! I only want to check my balances, and I just can't get into my accounts . Why oh why have you changed the format, it was so easy before. Now I have to stand in a queue for hours in our small branch. Come on lets go back to the good old days! If it a'nt broke
    don't mend it!!

  • Guest 2nd Nov 2009

    Reviewer rating: 2 stars


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    takes so long to sign on ,if you can.
    I WOULD,NT recommend to friends as most of the time you cant get on due to there technical faults.

  • Guest 31st Oct 2009

    Reviewer rating: 3 stars


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    security seemsto be paramount with logging on .Any mistakes or errors are critical to accessing your accoount. Once on board the proceedure is easy to negotiate.

  • Guest 29th Oct 2009

    Reviewer rating: 1 stars


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    unable to acess e-savings accounts, used all my passwords, will not accept any, have already asked for new passwords previously - zero response - very disatisfied customer - minus zero on all accounts

  • Guest 27th Oct 2009

    Reviewer rating: 1 stars


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    NATIONWIDE JUST GETS WOARSE, AND THEY DONT GIVE A TOSS,I DID NOT WANT TO GIVE IT A STAR BUT I WOULD SAY MINUS 10

  • Guest 22nd Oct 2009

    Reviewer rating: 1 stars


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    Yet again you have change the formate I give in all I wanted was my balance. I give in with you..............

  • Guest 21st Oct 2009

    Reviewer rating: 1 stars


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    Fogotton user name nowhere to let you know this I thought it was my e-mail address.Have been sent a key pad but no instructions on how to use it I also do online Banking with HSBC so much easier, how do I find out my user name.

  • Guest 18th Oct 2009

    Reviewer rating: 1 stars


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    bad service all round

  • Guest 17th Oct 2009

    Reviewer rating: 4 stars


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    very useful service worth having

  • Guest 11th Oct 2009

    Reviewer rating: 5 stars


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    Just found this review and thought i would have a look as my wife and I have banked with the Nationwide for over 20 years. Have to say that we must have been very lucky then because we have never ever had a single problem with the On-line banking - we have several accounts, have a long list of transfers and it has worked perfectly everytime :-)

  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


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    Nationwide was my bank for 12 years and was always in credit the whole time. I asked them for a £1500 overdraft and had £11000 in a linked savings account with them and they turned me down because I had a £10 disputed payment with Orange. I wrote to them to say how appalling this was and they just sent me a standard reply saying that I could reapply for overdraft facilities after 3 months. I'm now moving to another bank.

  • David Lawrence 17th Sep 2009

    Reviewer rating: 1 stars


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    Since I decided to leave lloydstsb afterover 30yrs banking and receiving poor service and being missold insurance. I wanted to have better customer service and so I openned a flexaccount. I have a visacard but no pin number I have an internet service that fails to recognise my details. It's ok I can always phone the premium rate number for telephone banking. It's wise to decide nationwide....NOT. I rate you with no stars but your survey won't let me so you can look better than you really are

  • Guest 13th Sep 2009

    Reviewer rating: 1 stars


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    have used Nationwide Internet Banking for last ten years, has been excellent. recently I was locked out, since have reregisterd five times and still have no success. Number sent never works, . Am thinking of changing to another Bank

  • Guest 28th Aug 2009

    Reviewer rating: 1 stars


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    Nationwide Internet Banking site has been intermittently out of action now for 2 days to my personal knowledge. Completely unable to transfer between accounts and left uncertain as to how secure the site is. Phoning prompted response "yes we know it has been reported but we have no information how long it will take to put things right". Amateur night or what?

  • Guest 28th Aug 2009

    Reviewer rating: 4 stars


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    Of all the online banking system used, see below, Nationwide is clear and easy to use and my favourite.
    The look and feel has remained largely the same for many years, and have slowly introduced and improved the look and feel overall

    I find it clear and concise and easy to get to the options i want, setting various options like DD or transfers are simple and hassle free, and have no issues with transferring to and from internal external accounts.

    I admit the setup was a hassle, 7/8 years ago w ...

  • Guest 26th Aug 2009

    Reviewer rating: 1 stars


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    This is far too complicated and involved with too many headings and data to rememeber.I won't be using nationwide internet banking again.

  • Guest 20th Aug 2009

    Reviewer rating: 1 stars


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    Nationwide in recent times have allowed their customer service fall below their usual high standards. I have been with Nationwide since 1987 and in all that time I have never experienced such bad service as recently, in fact since Nationwide merged with the Portman and others. Their response times to any online query is weeks and then their answer is not helpful.

  • Guest 20th Aug 2009

    Reviewer rating: 1 stars


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    Nationwide's internet banking system is unreliable. The site is frequently not available or down for maintenance, and even when logged on to the site carrying out transactions can be a frustrating and time consuming process. These problems have existed for some time.

  • Guest 20th Aug 2009

    Reviewer rating: 1 stars


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    Nationwide Internet Banking is overly complicated. Too many headings to choose from on the web page. The requirement for a 'username & a password' before being to log on is not necessary given that further security checks will ensue later on in the process. I find the whole new process quite irritating & far from being straightforward. Sorry! Do not like it at all.

  • deedee33 15th Aug 2009

    Reviewer rating: 1 stars


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    Nationwide are that. They are too big to offer a personal service.
    I have got charged twice for being 'late' with a payment regardless of the fact I paid one 2 weeks before due date and one in cash at the branch 2 days before it was due!
    The staff member did not know whether my payment would go straight into my account on that day and had to ask his collegue who was equally ignorant!
    My payment was not verified until 3 days later and I was therefore charged for 'late' payment.
    I think they are r ...