nationwide internet banking www.nationwide.co.uk reviews | Watch This Item.

Average Ratings
Ease of Use	5.1/10
Value for Money	4.7/10
Reviewer Rating	4.4/10
Overall Rating	4.4/10

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48% Recommended108 out of 223 Reviews

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Nationwide building society offers award winning online banking. With current accounts, credit cards, mortgages, savings, car and home insurance, personal loans and investments.

223 Review Centre Nationwide Internet Banking www.nationwide.co.uk Reviews

Full review by
Guest.
on 26th Jun 2009

User Rating : 7
Respect : 0

Nationwide Internet Banking is all good and easy to use and understand
Guest's review and ratings | 12 words
Review by
Guest.
on 7th Jun 2009

User Rating : 0
Respect : 0
The Nationwide Internet Banking log on procedure is cumbersome , fickle and laborious. Please get it redesigned to work promptly in a timely manner. Why o Why does the internet bank not work p;romptly. You try to log on and wait, and then when you log on you are told try to log on later. The failure to access on line my accounts is driving me mad.
Guest's full review | 67 words
Review by
Guest.
on 1st Jun 2009

User Rating : 7
Respect : 0
I have always found Nationwide extremely helpful having been with them for years I can only speak as I find. As for internet banking, I've not had any problems. The card reader is a bit of a pain to use but I would rather have it than not as it seems a good security measure.
Guest's full review | 119 words
Review by
not able to register
on 28th May 2009

User Rating : 0
Respect : +1
I have been trying unsuccessfully to register with Nationwide internet banking system for the past hour or more. Despite having two accounts with Nationwide I am unable to register. The three bits of information required for 'security' have been rejected. I used a 17th century battle date. for the location I entered a river in Ireland. the person I used was a 17th century King of England. I telephoned my local branch who said they would call me back, I am still waiting a day later. Now I have t ...
not able to register's full review | 126 words | 1 comment added.
Review by
rosemount
on 14th May 2009

User Rating : 0
Respect : 0
I cannot log on to my nationwide internet banking, as I do not have a user name, I have memerable data I cannot log on because i have a pass number instead of a pass work
rosemount's full review | 53 words
Review by
Guest.
on 6th May 2009

User Rating : 1
Respect : 0
Absolutely terrible, Nationwide Internet Banking will not log me in, even though all of the information has been entered correctly. Sometimes it works, but that is about 1 in 20 chance though. Customer services were not help at all, and told me i must have had caps lock on, although i did not...
Guest's full review | 51 words
Review by
Guest.
on 30th Apr 2009

User Rating : 0
Respect : 0
Nationwide Internet Banking is Not an easy route to my account, tried a few times without much success, I have on line banking with another bank and that is so easy to use.
Guest's full review | 41 words
Review by
Guest.
on 29th Apr 2009

User Rating : 0
Respect : 0
Nationwide Internet Banking is a ghastly system. Nor can one ask for assistance as you seem to employ only a talking robot. I will move my money as soon as I can get at it. Which may be several years apparently.
Guest's full review | 47 words
Review by
Penny Bryant
on 28th Apr 2009

User Rating : 10
Respect : 0
I always get an excellant service from Nationwide Internet Banking weather its in my local branch or easy access internet
Penny Bryant's full review | 32 words
Review by
Guest.
on 24th Apr 2009

User Rating : 0
Respect : 0
This is a crap system. I followed all the given instructions from Nationwide Internet Banking to try and access the internet banking page and I cant get near anything near a page that lets me set up or sign in, I am not great at computers but have managed to access all the other accounts that I have so Judge on that Not only that I tried to telephone the help line (an 08457number).and after waiting on the phone for 20 minutes - ME paying for it of course , I gave up.Tried dozens of other ways to ...
Guest's full review | 139 words
Review by
Guest.
on 23rd Apr 2009

User Rating : 10
Respect : 0
Nationwide Internet Banking is easy to use
Guest's full review | 13 words
Review by
Guest.
on 19th Apr 2009

User Rating : 8
Respect : 0
Have banked with Nationwide for last 35 years and find internet facility good for what I need. Sure, the verified by visa system with card reader is inconvenient some of the time but nothing compared with possible inconvenience which would arise if my details were used fraudulently. I think we expect too much - a very simple system but total security - with present technology this is difficult. On the whole, I am pleased with the internet banking.
Guest's full review | 133 words
Review by
Guest.
on 1st Mar 2009

User Rating : 2
Respect : 0
As online banking goes, Nationwide's was always about average, nothing special and with a few quirks but certainly not the worst on the market (and over the last few years I've tried most of the high-street banks + quite a few of the major credit card companies). However, since introducing the chip+pin card reader the service offered has fallen, to the point that it's next to useless for me. No action can be carried out online without physical access to both a Nationwide (or compatible) card r ...
Guest's full review | 197 words
Review by
Wynn Kenny
on 11th Jan 2009

User Rating : 9
Respect : 0
I have used internet banking for lots of years, I now spend 90% of my time in Thailand and still run my finances at home. I highly rate Nationwide's internet banking service, I love the card reader, I feel secure using it. I am now in my 76th year, so age is no problem. I also run my husband's accounts on internet with the same results. Thank you for a very user friendly site.
Wynn Kenny's full review | 157 words
Review by
Guest.
on 9th Dec 2008

User Rating : 1
Respect : 0
During two 1-2 month periods in the past year, it has been impossible to log in on my account (and my wife's too on the first occasion). On both occasions, the customer support staff blamed us (because it said on their screen that we had entered incorrect data - which it would, as their system was failing to validate it) and refused to investigate it. They told my wife she needed to reset her login details - when these were sent through they did not work. After speaking to staff in the branch on ...
Guest's full review | 190 words
Review by
JIAD
on 12th Nov 2008

User Rating : 1
Respect : 0
Extremely poor bank, especially on line the e-banking staff. Some do not have a joined up approach to problems which according to them is not of their making. Their standard answer is they ask you to re-register which takes several days. In my case the re-registration failed to sort problem and ended up taking 3 weeks in that time I had very substantial amount locked away with no means of access. They eventually agreed that the problems were of Nationwides making in that the card magnetic strip ...
JIAD's full review | 155 words
Review by
Guest.
on 17th Oct 2008

User Rating : 8
Respect : 0
Their Credit card does not charge the 2.75% currency conversion that other cards charge. I saved nearly £300 on my last foreign holiday. When I'm transferring money between banks Nationwide takes two days to transfer money into other banks, but other banks take three days to put my money into my Nationwide account. I've used Nationwide for many years and have always found them helpful when I've needed advice. In the present climate I have every confidence in them.
Guest's full review | 88 words
Review by
Dawn Pratley
on 16th Oct 2008

User Rating : 7
Respect : 0
Overall it's a good service with easy navigation. Ease of access, although secure. Can clearly see debits and credits; can transfer money quickly. Don't like the new 'hand held' machine that you need to transfer money from one account to another - cumbersome and hardly secure...
Dawn Pratley's full review | 46 words
Review by
Guest.
on 7th Oct 2008

User Rating : 2
Respect : 0
I find Nationwide have uncompetitive savings interest rates, internet system relies on lots of passwords and PINs which you realistically HAVE to write down unless you use the account very regularly. Then if you forget this data you are messed about for upto 2 weeks while they issue new cards, etc. Dealing with the staff in the HQ in Swindon can be hit and miss whilst the staff at my local branch don't know their own rules and have wasted several hours of my time and cost me weeks of lost intere ...
Guest's full review | 95 words
Review by
Guest.
on 2nd Oct 2008

User Rating : 2
Respect : -1
I have been with AOL since 1999 and it is now rubbish. Speeds are slow very slow and I cannot access my Nationwide account. Awful, I am going to get rid of AOL...
Guest's full review | 35 words | 1 comment added.