Tesco Car Insurance Reviews - wwww.tescobank.com

Click here if this is your business
★★☆☆☆
1.5 / 5
19% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

Summary

Read and write reviews of Tesco Car Insurance, tell us about how you found their prices, customer service and policies and read about other people experiences.


? Ask our helpful community of experts about this product or company
Tesco Car Insurance wwww.tescobank.com - Ask a question now

Media Gallery for Tesco Car Insurance wwww.tescobank.com

Tesco Car Insurance wwww.tescobank.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“TESCO, FAILURE TO KEEP CONSUMER INFORMED, DELAY IN...”

Written on: 31/01/2015

Took out micro-van insurance lat year WITH TESCO, because it was cheapest. My named driver was backed into in a car park in July 2014 by a huge 4X4 taNk of a car, causing an already cracked lens to crack further. The other driver made a perceived exagerated claim for damage to his tank, despite him reversing into my tiny van. TOdays date is January 29th 2015, and despite some ten letters/emails to Tesco the claim remains unsettled, AND DESPITE AS MANY REQUESTS I DO NOT KNOW WHAT THE CLAIMANT… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Write off Quote a joke”

Written on: 27/01/2015 by 200Reyes (1 review written)

Been with Tescos since 2004 when I bought my car an import and they were the best quote....now I see why. Had an accident my fault granted and stupidly I was honest and admitted this, no other cars involved. £300+ pa insurance paid write off quote £450 after excess £160 (less than 6 months i pay for insurnace)they say like for like. Similar car in my area varys from £1400 to £2000 to buy still trying to sort the monkeys out they did not even quote mileage correct as counter in km they… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“what a joke”

Written on: 25/01/2015 by xboxgamer2006 (1 review written)

DO NOT GO WITH THESE RIP OFF MERCHANTS THEY ACCUSE YOU OF BEEN IN A ACCIDENT WHEN YOU WAS NO WHERE NEAR WHERE THEY SAID SO BECAUSE OF THIS I HAD MY INSURANCE CANCELLED HALF WAY THROUGH THE YEAR EVEN THO I KEPT UP WITH ALL MY PAYMENTS AND STAYED WITH THEM FOR 5 YEARS ALL WAY THROUGH THE YEARS HAD PROBLEMS WITH THEM I WOULD DEFIANTLY NOT RECOMMEND TO NOBODY EVER!!!!!!!!!!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“legalised robbery ”

Written on: 20/01/2015 by Bamba601 (1 review written)

Paid in full at beginning of policy, moved house £20, changed employment, £20, took busines use off charged £20...got new car, lower insurance group, policy goes up £50, charged £40 to end policy early plus an extra£2.33. I'm sure all the amendments were more than the policy as bad as LOAN SHARKS, dont use!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“customers service is office full of useless twits!AVOID ”

Written on: 12/01/2015 by danni78 (1 review written)

Staff at tesco car insurance are brainless!serious customer service training is needed.raised our insurance without any notification in which it almost doubled!cheapest insurance my arse!!Found a better deal with lloyds bank within 10mins.then got slapped in the face with a massive charge and additional charges for cancellation With tesco.avoid these peopleonly response they could give was nothing we can do!After being a loyal customer since 2011. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Don't even go there!”

Written on: 08/01/2015 by dkMoss1952 (1 review written)

I had a little stumble, a car pulled out on me and I ended up in a ditch, the car carried on and didn't stop. So, I was hold fully responsible (fear enough)! I claimed on the insurance and they said that id signed up for a excess of £700 and I've never seen them digits in my life but anyway, they said my car would be a right off just with a broken radiator, (radiators on these cars are mounted really low), all they tried to do was write it off charge me £700 and then id probably need to pay… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Time wasters! ”

Written on: 05/01/2015 by Rayna116 (1 review written)

I got this car insurance beginning of December as it was the cheapest on the comparison site. They to,d me I would need the telematic box installed within 14 days of the insurance being taken out. I got it fitted 6days after! Took the day off work for it, then to receive an email saying my car insurance would be cancelled in a weeks time as the box hasn't been fitted yet. I called up to tell them that it had been fitted.. NO ANSWER! I tried for 4days! Finally my call gets answered!. The woman… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“If I could award no stars I would”

Written on: 29/12/2014 by BridgetMcKnight441 (1 review written)

Tesco car insurance, what can I say? They're happy to take your money but the second you make a claim they make false accusations about you and void your insurance! They are claiming that we failed to tell them about "heavy modifications" that were made to a car that had no modifications at all. Things they listed as a modification included "blacked out windows" and "enlarged exhaust", despite us sending them 15 links to cars of the same make and model that are currently for sale with blacked… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Can you pick up the phone please?!?!”

Written on: 12/12/2014 by tescoisrubbish (1 review written)

I am just calling customer services to speak to them about an old policy and I have been on hold for over an hour. Completely unacceptable. Hopefully they will give me some free hair dye coz ive gone grey waiting for this shambles to speak to me. DO NOT DEAL WITH TESCO INSURANCE. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful!!! ”

Written on: 11/12/2014 by 433Bragg (1 review written)

Been with tesco as there quote came out the cheapest for me three years ago never faulted on a payment and been a loyal customer. Brought a new car and went on comparison website for quotes got quotes a hell of alot cheaper tesco quoted me £956 for the year and i managed to ger it for £436 but they said if i canceled midway i would loose my whole years no claim they then charge me an admin fee and upfront cost of £82 and i would still have to pay £75 p/m for the next 4 months to get my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Dont believe their initial quoted price”

Written on: 01/12/2014 by 4McWilliams (1 review written)

On the comparison site, Tesco car insurance came out as cheapest product at just over £300, could not complete online and when called, it was more than double the advertised price at just over £800, despite a seven year no claims bonus. The person I dealt with was unhelpful and unknowledgeable, a complete time waste, avoid… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Awful experience, avoid at all costs ”

Written on: 22/11/2014 by Ezra488 (1 review written)

Have parted ways with Tesco insurance recently, I went with them because they were the cheapest and it was much like a Ryanair experience. Poor customer service, unhelpful staff, always on hold for ages, refusing to acknowledge their mistakes. Have ended up spending over £100 more, but it's worth it to be able to have some confidence in the company- I was really shocked at the service provided by Tesco… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“So easy to deal with.”

Written on: 21/11/2014 by Sporkwoman (1 review written)

I have had Tesco insurance for the first time this past year and they have been brilliant. I went with them as they were the cheapest on the price comparison site. I had a major accident where my car was written off (no-one else involved), they were fantastic, they dealt with the finance company, gave a very fair pay out and collected my car from the police recovery centre (as I was in A&E) and dealt with the whole thing very quickly and efficiently and I still kept 3 of my 5 years no… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless”

Written on: 18/11/2014 by Anastasiai245 (1 review written)

I had crash which caused a dent in the side door, nothing serious and no one was hurt. The lady on the phone was very helpful to start with and said someone from and 'approved' garage would pick it up and fix it. When they picked it up they seemed very rough and thick. They didn't even have a recovery truck they just drove the car to Warwick. They rang after 2 days and said that the reviewer had been and sent a review to tesco. After a week of no contact and hanging up when I called they then… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“slow unhelpful”

Written on: 18/11/2014 by vrDudley408 (1 review written)

Reported a accident on saturday fine told i get back on monday as they dont work weekend so two days with out car get phone call monday to say some1 will be out on wednesday to look at car so another 3 days with no car and told wont get cursty car untill mines being repaired which is not helpful so it takes 5day for someone to even come look at the damage caused by a hit and run. so not sure if this is normaly as never had to claim but to wait 5 days with out a car is not good and it maybe… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“disgusting”

Written on: 13/11/2014 by minesajd (1 review written)

I thought my insurance was high anyway paying £95mth but just received my renewal to find my monthly instalments have doubled to £170mth when I queried why they told me it was because I went from working as an animal attendant to a p/t bar assistant. You can imagine I told them where to stick their renewal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“What a joke”

Written on: 09/11/2014 by Brileyz284 (1 review written)

What a joke this company is supposed to help out 17 year old drivers with black box insurance and they cant even get a quote for me, how ridiculus is that… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Surprisingly good service”

Written on: 04/11/2014 by RileyHalsey (1 review written)

Just completed claim where my daughters car written off.Excellent service and advice from Tesco from start to finish with a couple of errors but always sorted out within minutes.Recieved a decent payout for car and customer service always efficient and quick to answer phone.Renewal quote for second year very competitive on Ford Focus so have decided to go with Tesco box again,very impressed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Change Of Address Nightmare”

Written on: 04/11/2014 by Devan22 (1 review written)

Changed my address with tesco car insurance for the 3rd time this year due to moving house again. And each time it costs £25.00 but now they demand proof of address a massive in crease in the PRI e of my policy. As you failed to send in proof of new address we are cancelling your policy y. So be warned with tesco car insurance stay well away from them they did it to my friend and now me. You e been warned they will rip you off… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Change of address”

Written on: 10/10/2014 by McLain92 (1 review written)

Just phone Tesco to report change of address and it costed me £20.83p that insane just to change you address… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Viibo's Comment

Written on: 20/10/2014

Tesco bank car insurance just mass was time, loss your money and time plus stress... come and i ask me i had been with them for 2 years i seen nightmare,,, also they do not defend their driver as much they defend third party....

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview