Tesco Car Insurance Reviews - wwww.tescobank.com

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Latest Reviews

★★★★★

“Excellent after car accident! ”

Written on: 26/08/2016 by 432Sheehan (1 review written)

I sadly had my first (and hopefully only) accident and Tesco were my insurer, having never claimed anything or had any car points, speeding fines etc I had no idea what to do. Tesco were very speedy, informative and helpful. I was injured and very shaken and spoke with 3 staff the very next day, who were all helpful and clear. They picked up my car from the recovery centre the same day and they dealt with and settled my quote within 8 days and called me to tell me. After insuring 3 cars at… Read Full Review

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★☆☆☆☆

“Too strict with box restrictions ”

Written on: 10/08/2016 by CloeOgle (1 review written)

I set up my insurance about 2 months ago now when I bought it was told I would have a black box (which I did not mind) they told me about their bonus miles and to me it sounded rather good ... They told me the basics on what the box would measure and I felt this would be rather good for me .... I was wrong !! As soon at I drive my car between 5 and 6 o'clock it marks me down and I only live in a small village and do not need to travel so therefore do not need to use motorways very often so… Read Full Review

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★★★★★

“Great Service, Great Insurance - Would Consider Again”

Written on: 21/07/2016 by TechMen (1 review written)

Year 1: My First Car & First Insurance Policy, Black Box, 18 Male (now 21). Reason: Mum had a policy with them, dealt with her claim smoothly, she now doesn't drive however she highly rated them. Changes to Policy: During this period i changed car, they re-quoted, and added the difference to my monthly payments, new paperwork emailed through as i drove away from dealership. Claim: Shortly after getting my new policy, someone decided to stop in front of me (i hit their rear, sorry!) - Damage to… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 16/07/2016 by IJD72 (1 review written)

Would give no stars if I could! Customer services dealing with claim giving varied and conflicting information. Had a small bump in Aldi car park when a delivery lorry reversed into me -minimal damage but recommended garage still managed to come up with a bill of £1000. Replacement headlight was totally unnecessary in my opinion (I'm a mechanic)! Over two months later, claim not settled and new insurance due with increased premium and no apparent interest by Tesco to facilitate claims… Read Full Review

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★☆☆☆☆

“Rip off renewal - robbing bustards”

Written on: 09/07/2016 by Pittman159 (1 review written)

After two close together accidents in early 2014 when insured with a different company I took out motor insurance with Tesco in July 2014 for £890 pa, after 1 year with 1 years NCD the premium was then £920 at renewal. This year at July renewal time with 2 years NCD the renewal premium was £1250. I did a compare the market search and within 20 mins had signed up with Elephant. Com insurance with the same policy schedule for £375. At a rate of £45 per min saving I reckon that was the… Read Full Review

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★☆☆☆☆

“Customer service”

Written on: 23/06/2016 by Leonardsq215 (1 review written)

the customer service and attitude towards young drivers when ringing to top up there mileage is a disgrace especially some jumped up idiot… Read Full Review

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★☆☆☆☆

“Absolute disgraceful customer service”

Written on: 11/06/2016 by Zish_uk (1 review written)

All they care about is how they can make more money out of you. Even if they gave me insurance for free I would not consider them. Please save yourself the hassle and go with a reputable insurance company even if you have to pay a little extra… Read Full Review

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★☆☆☆☆

“Highway robbery”

Written on: 09/05/2016 by Garry2016 (1 review written)

If you have occasion to change vehicle during the insurance period be ready to get charged heavy.. I changed my car 3 months into the years policy to a car two years older in a lower insurance group lower value I was charged and extra £95 plus a £20 admin fee. I was shocked but basicly told "Nothing to do with us guv, all down to the underwriters" Guess who the Underwriters are??? Yeah Tesco bank!! I wrote to "Customer services" received a short curt reply That I need read small print… Read Full Review

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★☆☆☆☆

“Hope your documents arrive from DVLA promptly.”

Written on: 22/03/2016 by Maher1956 (1 review written)

THIS POLICY FOR YOUNG DRIVERS OFFERS NO SERVICE OR LEVEL OF SYMPATHY ONCE YOU HAVE PAID IN FULL...PROMISES OF ITS FINE WE WILL AWAIT YOUR DOCUMENTS DONT AND WONT CARRY ANY WEIGHT WHEN YOUR INSURANCE IS CANCELLED ON YOU DESPITE A TELEPHONE CONFIRMATION THAT YOUR INSURANCE WILL REMAIN.BEWARE OF THIS POLICY… Read Full Review

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★☆☆☆☆

“Cancelled my insurance at £80 loss”

Written on: 19/03/2016 by Tiaraa49 (1 review written)

Whilst I found them helpful the Tesco policy is rubbish and the automated email system does not recieve.documents like it says it does. I now find any quotes to be almost £200 more and have lost out on other quotes at the time and I've lost £80 to Tesco as that's what they are charging me- I'm hoping they can do a gesture of good will as I did send the documents as they asked and I have proof but they can't check until Monday. Looks like I'm without insurance until then and they reminded me… Read Full Review

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★☆☆☆☆

“Disgusting”

Written on: 18/03/2016 by 209Gilbert (1 review written)

Vile customer service, extremely unreliable insurer, the online portal is a joke filled with bugs and displaying the wrong mileage constantly! Would definitely not recommend!'! Tried to cancel but they said I'd have to pay £500+ to cancel as they allocate mileage monthly instead of annually!… Read Full Review

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★☆☆☆☆

“Write off value rip off”

Written on: 27/02/2016 by MarkCo01 (1 review written)

After having my vehicle driven into by another motorist in 2013 and even before my vehicle was towed away, Tesco put me in touch with Albany Assurance to organise a supposed 'courtesy car'. Within the week Tesco had written off my vehicle and then proceeded to offer me a write off value far below the market value (if I were to look around other sales of same spec and mileage) and the courtesy car need to be returned. On questioning this Tesco showed me samples of vehicles much lower spec and… Read Full Review

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★☆☆☆☆

“stay away”

Written on: 25/02/2016 by td30 (1 review written)

Do not go with tesco i have been with them for 5yrs now never made claim nothing. There renewal always comes back £200 more and if you request things like wrong fuel, spare key and also ask bout courtesy car they will tell you yes its included, but when you have accident and make claim you are refuse this service even though you are paying for it and made sure you would receive this in the event you have accident they say sorry you have to wait 2 weeks for engnier to look at vehicle then you… Read Full Review

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★★★★★

“Excellent”

Written on: 24/02/2016 by Hammond68 (1 review written)

This is my fourth year with Tesco car insurance I wouldnt go elsewhere. Iv had an accident which resulted in a write off was all sorted and settled within 2 weeks. I have also had to have a new windscreen and was all sorted within 24 hours. Everytime i have spoken to them they have been helpful. The only issue i have, is the high renewal quote but not really a big issue because i cancel it and do a new quote online with them a week before your renewal and bingo really low quote, every year i… Read Full Review

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★☆☆☆☆

“Rip off - Beware of cancellation feeS”

Written on: 22/02/2016

I would definitely recommend to stay away from Tesco bank insurance. It sounds like a great deal at the start with nice options to chose from. However, beware if your car breaks down and you have to cancel your policy.They will take as much money as they can from you! Not only will you pay the traditional cancellation fee but also various extra fees/balance related to the lovely options they sold you with your policy (RAC etc...). You will still have to pay huge fees and the whole balance of… Read Full Review

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★☆☆☆☆

“Terrible company to deal with - buyer beware”

Written on: 16/02/2016 by NC71 (1 review written)

Be very careful with Tesco car insurance. We bought through them as it was the cheapest at the time but would strongly suggest that you look elsewhere. Attractive low premiums aside, once you have bought the insurance, they are the worst company to deal with. The service is awful and they stick ruthlessly to the small print and the letter of the law. Having dealt with many car insurers over the years, we can say with some certainty that Tesco is by far the worst. Their indifference and… Read Full Review

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★☆☆☆☆

“the simple truth! "HORRIBLE INSURERS" TERRIBLE! ”

Written on: 16/02/2016 by wistle724 (1 review written)

THIS GUYS ARE UNBELIEVABLE, ZERO UNDERSTANDING! NO ONE AT THERE OFFICE IS OUT TO ASSIST! SPEAKING TO REFERENT MANAGERS, I FOUND OUT THIS GUYS ARE NOT TRAINED AND COULD NOT EVEN IDENTIFY WHAT IS WRIGHT OR WRONG! ALL THEY ARE AFTER IS TO COVER UP THE MISTAKE THEY MADE, MAYBE TO KEEP THERE JOBS GOING OR FOR SOME CRAZY REASONS.if tesco insurance managers dose not understand the meaning insurance, i wonder who earls someone can talk to in that company when a clients needs are not met! am sorry, but… Read Full Review

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★☆☆☆☆

“Hugely inflated premiums”

Written on: 02/02/2016 by Putnam336 (1 review written)

I had my Honda civic insured with Tesco for one year and paid £380 for my policy. When it came to renewal time they quoted me almost double that. I then went on to compare the market where they quoted me £340. I then changed vehicle to a VW up and was told that my premium would be £658. I told them I could get it through Lloyds for £246. They then offered me discount but as a loyal customer should we not have been given this price in the first place. AVOID Tesco insurance they over inflate… Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid !!”

Written on: 27/01/2016 by Paul48 (2 reviews written)

To cut a long story short I was involved in a minor low speed collision where my LH door mirror made contact with another vehicle who's driver was trying to block me from changing lanes on a motorway traffic island, we both stopped and got out of our vehicles but due to the threatening behaviour of the other driver and the amounting traffic i had to move my car from the island to call the police, the other driver did not follow but just left the scene, I reported the incident to police and made… Read Full Review

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★☆☆☆☆

“Rip off renewal quote”

Written on: 23/01/2016 by nickst17 (8 reviews written)

Having been a customer for several years, nothing could have prepared me for the astronomical renewal quote from this bunch. I have a clean licence, never had any convictions, same car, recently moved house to a cheaper area and yet, their quote went up to almost £500. I went shopping around and found exactly the same cover for £237, including a much lower apr if I chose to pay monthly. When I contacted Tesco, they then had the audacity to ofer me £50 off their quote.......needless to say I… Read Full Review

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