Tesco Car Insurance Reviews - wwww.tescobank.com

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Read and write reviews of Tesco Car Insurance, tell us about how you found their prices, customer service and policies and read about other people experiences.


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Latest Reviews

★☆☆☆☆

“Incompetent customer service”

Written on: 19/04/2017 by Broteus11965 (1 review written)

Having contacted them re a renewal quote I changed my home address and they added £140 to my quote (1 crime in my area in last 25 years !!!). As a result I made it clear that I would not be renewing with them......waste of time telling them as followed a barrage of e mails and txts asking me to get in touch...I eventually did when they threatened debt recovery if I didn't pay for the insurance!!! They said I was on automatic renew....lol not at that price so be aware if you do insure with… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 14/04/2017 by Andrew318 (1 review written)

Would give no stars if i could. Absolutely terrible company Avoid at all costs… Read Full Review

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★☆☆☆☆

“Policy cancelled as moving house”

Written on: 31/03/2017

I have been a customer with tesco for 10 years. I contacted them ,eventually ,after waiting 30 minutes ,to inform them of my house move next week, to a new build house .after a further 3o minute call,I was informed, that because they could not locate my new address or postcode on their technical site,my policies for home and car insurances would ne cancelled from my moving date!. I informed them Scottish hydro had located my new house,as did Dundee city council, and as the "go compare" site… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 04/03/2017 by feCochrane220 (1 review written)

Avoid this company they do not know the meaning of customer services once they have your money they will find any excuse to cancel your policy based on information from unqualified so called thecnisons.when they arrived to fit my sons black box their fitter decided that the alloys /mirrors and rear spoiler that where fitted as standard on this model where modifications because previous owner had painted them black the man should be on the stage he's got a real talent for talking out his… Read Full Review

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★★★★☆

“Car quote”

Written on: 17/02/2017 by Vinnie55lab (1 review written)

I obtained a competitive quote via go compare and rang to complete terms the first operator that I contacted could not find the quote under the reference that I quoted. I was unhappy as the terms were much better than my renewal,I rang again and the chap I spoke to the second time went out of his way to retrieve the quote I did not take his name but would like to thank him for his efforts to find my quote. It transpired that it was my fault that I had taken the quote reference down incorrectly… Read Full Review

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★☆☆☆☆

“I agree to what many people are saying here - they...”

Written on: 15/02/2017 by bcSpencer155 (1 review written)

I agree to what many people are saying here - they confuse you with small prints and try to rip you off in any way possible. Only go with them having checked every single bit of small print and only if you haven't got a better offer elsewhere… Read Full Review

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★☆☆☆☆

“Avoid at all Costs”

Written on: 20/01/2017 by McConnelltw92 (1 review written)

On the 7th of January 2017 a woman crashed into the back of my car. The accident was completely her fault and she admitted liability at the scene. I have been driving for 16 years and this is the first time I have ever had a traffic accident, and I drive about 500 miles a week. As soon as I got home I called my insurance, Tesco, who immediately told me I should pay my £450 excess and they would get my car fixed. I was still a little shaken up and did not know the process however I was a… Read Full Review

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★★★★★

“Good Experience”

Written on: 13/01/2017 by MireyaDawson (1 review written)

I read through some reviews online about Tesco bank car insurance as I was already 6 months into my policy and wanted to change my vehicle. I read some absolute horror stories so was worried that I might get stitched a little due to having a bad experience with a reputable insurance company a few years ago for changing vehicles. The gentleman on the phone was awesome and I am very pleased with the outcome. I realise everyones circumstances are different but I have to give credit where credit's… Read Full Review

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★☆☆☆☆

“Appalling”

Written on: 12/01/2017 by ColinJones23 (1 review written)

They will rip you off at every given opportunity. Doubled my premiums for no reason. Steer clear. Their supermarkets are going downhill, they should focus on doing that. Awful awful product … Read Full Review

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★☆☆☆☆

“tesco are rip off merchants and should stick to...”

Written on: 08/01/2017 by KaliyahDriscoll412 (1 review written)

tesco are rip off merchants and should stick to selling carrots potates and such like… Read Full Review

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★★★★☆

“mr”

Written on: 28/12/2016 by mxBurnham366 (1 review written)

yam work in tesco in need car incurance… Read Full Review

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★☆☆☆☆

“Steer well clear”

Written on: 16/12/2016

Car was hit by a Tescobank customer and they ended up repairing the wrong side, claiming their engineers had had a look and it was definitely the right side according to them despite this damage being there for years. Promise to call you back but don't, customer service is non-existent and they won't listen to you. Have to keep chasing them to get things done. Tesco, stick to groceries… Read Full Review

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★☆☆☆☆

“tesco bank car insurance yearly renewal premium ”

Written on: 08/12/2016 by Mariela209 (1 review written)

I would just like to give a clear warning to all tesco bank car insurance customers, i have been a tesco car insurance customer for 3 years, the first year i was quoted a fairly decent price hence why i took out a full comprehensive policy, however when renewal date came round the second year the price of my policy went up by £2,000, when i phoned tesco they eventually after much haggling and explaining to them their quote online was a lot cheaper than the renewal price, they gave me an… Read Full Review

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★☆☆☆☆

“Rubish service ££££”

Written on: 31/10/2016 by Greenwood272 (1 review written)

left tesco after 7 years prices just keep going up up up non stop thats with out a claim i would not bother look into better companys to go with lot better companys offering better deals just shop around and you will find… Read Full Review

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★★☆☆☆

“First in List of cheapest & Worst in Customer Service.”

Written on: 27/09/2016 by kevin223 (1 review written)

I got a quote for my car a through comparison site and TB turned out to be cheapest. I called them and bought it and later I realised that info in documents they sent is not correct (mismatch between what I originally filled in comparison site application and documents that TB has sent). I called them to correct it and to my shock they said my premium has gone up and I ended up paying that difference. What's the point of offering cheap premiums first and charging customers later. they should… Read Full Review

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★★★★★

“Excellent after car accident! ”

Written on: 26/08/2016 by 432Sheehan (1 review written)

I sadly had my first (and hopefully only) accident and Tesco were my insurer, having never claimed anything or had any car points, speeding fines etc I had no idea what to do. Tesco were very speedy, informative and helpful. I was injured and very shaken and spoke with 3 staff the very next day, who were all helpful and clear. They picked up my car from the recovery centre the same day and they dealt with and settled my quote within 8 days and called me to tell me. After insuring 3 cars at… Read Full Review

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Viibo's Comment

Written on: 25/09/2016

haha make me laugh, you must be lucky or work for them, i had insurance with them for 2 years and i had one accident they didnot challenge third party make them to take liability , but they asked me to agree with 50/50 with the third party and thereafter 13month i take my case to private solicitor then i get compensation

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Jay192's Comment

Written on: 17/01/2017


You was lucky as I had a accident in a friend's car, where I was just a passenger. I ended up in hospital were i had a operation for a skin graft and now I'm scared on all the forarm and on my leg. Don't let them talk you into using there solicitors ( ages law )
They just mess people about. I'm in the process of taking them to court.

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★☆☆☆☆

“Too strict with box restrictions ”

Written on: 10/08/2016 by CloeOgle (1 review written)

I set up my insurance about 2 months ago now when I bought it was told I would have a black box (which I did not mind) they told me about their bonus miles and to me it sounded rather good ... They told me the basics on what the box would measure and I felt this would be rather good for me .... I was wrong !! As soon at I drive my car between 5 and 6 o'clock it marks me down and I only live in a small village and do not need to travel so therefore do not need to use motorways very often so… Read Full Review

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★★★★★

“Great Service, Great Insurance - Would Consider Again”

Written on: 21/07/2016 by TechMen (1 review written)

Year 1: My First Car & First Insurance Policy, Black Box, 18 Male (now 21). Reason: Mum had a policy with them, dealt with her claim smoothly, she now doesn't drive however she highly rated them. Changes to Policy: During this period i changed car, they re-quoted, and added the difference to my monthly payments, new paperwork emailed through as i drove away from dealership. Claim: Shortly after getting my new policy, someone decided to stop in front of me (i hit their rear, sorry!) - Damage to… Read Full Review

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★☆☆☆☆

“Terrible ”

Written on: 16/07/2016 by IJD72 (1 review written)

Would give no stars if I could! Customer services dealing with claim giving varied and conflicting information. Had a small bump in Aldi car park when a delivery lorry reversed into me -minimal damage but recommended garage still managed to come up with a bill of £1000. Replacement headlight was totally unnecessary in my opinion (I'm a mechanic)! Over two months later, claim not settled and new insurance due with increased premium and no apparent interest by Tesco to facilitate claims… Read Full Review

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★☆☆☆☆

“Rip off renewal - robbing bustards”

Written on: 09/07/2016 by Pittman159 (1 review written)

After two close together accidents in early 2014 when insured with a different company I took out motor insurance with Tesco in July 2014 for £890 pa, after 1 year with 1 years NCD the premium was then £920 at renewal. This year at July renewal time with 2 years NCD the renewal premium was £1250. I did a compare the market search and within 20 mins had signed up with Elephant. Com insurance with the same policy schedule for £375. At a rate of £45 per min saving I reckon that was the… Read Full Review

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