Tesco Car Insurance Reviews - wwww.tescobank.com

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“What a joke insurer”

Written on: 24/08/2014 by Annoyeddddddd (1 review written)

I only wish I had of looked more carefully in which company I insured my car with. Tesco seems to be the only company which does not use automatic renwals and also only sends emails to advise of a renewal. My stupidity in choosing Tesco has now lead to me being prosecuted and my car seized. When speaking to them they advised the email could have gone to a spam folder, well that is no use or ornament to anyone. What is wrong with the old method of sending a letter or even a quick call especially… Read Full Review

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★☆☆☆☆

“Appalling! Disgraceful! Unbelievable treatment of 78...”

Written on: 19/08/2014

I, my sister, my mother and her bank have spent approximately 3 hours on the phone to Tescos to resolve a payment that they are pursuing, which has been paid over a month previously and we have proof of payment. This has been sent in by registered post, but we have no confidence in Tescos dealing with this with this expeditiously or with the importance that is needed. DO NOT TAKE OUT CAR INSURANCE WITH TESCOS! Probably fine when all fits their computer system, but if not they are unwilling… Read Full Review

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★☆☆☆☆

“Please do not take out a policy with tesco car...”

Written on: 08/08/2014 by Truthhonourintegrity (1 review written)

Please do not take out a policy with tesco car insurance for the same policy you could pay up to £700 less. I was a customer of tesco car insurance for 4 years, I am 33 with 9 years no claim bonus and I own a ford fusion 1.4 2005. Each year since joining the policy tesco began charging my renewal policy more than usual. This year my renewal was £1195.48 around £200 more than last year. I'm now believe that many more people are being charged more than they need to be paying. I called… Read Full Review

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★☆☆☆☆

“No Loyalty Reward”

Written on: 07/08/2014

I am over 40, had a full UK licence for 3 yrs and have never filed a claim at all and just recently before my policy ended I received my renewal policy offer from tesco and to my surprise my premium went up to 30% of my existing premium without filing any claim through out the year. I was really perturbed by this so I called the renewal department to clarify things. I spoke to one of their staff regarding my renewal quote and he explained to me that it doesn't matter if you file a claim or… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 05/08/2014 by uqAlvarado128 (1 review written)

We were on holiday in Frane when another (British) driver crash into our car because they were on the wrong side of the road! Tesco have been next to useless! We were pushed from one person to the next and have had absolutely no help at all! Out car is at present sitting in a French garage, and after us pushing a lot the insurance company have actually managed to contact them! We however are stranded with no means of getting anywhere! They will not give us a courtesy car even though it states… Read Full Review

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★☆☆☆☆

“Stay away from tesco”

Written on: 05/08/2014 by dmMacKinnon1959 (1 review written)

I was with tesco nearly 2 years never had a problem until they stopped my insurance didn't let me no and they never gave me a reason, I didn't find out they had stopped the insurance till I got pulled by the police which landed me 6 points on my licence and a £200 fine I was so embarrassed I've never been in trouble with the police before and I've always been a good driver specially with having my son in the car. I tried to find out why tesco had done what they did I made several phone calls… Read Full Review

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Sueatitagain's Comment

Written on: 05/08/2014

Are you serious you stupid women! There made the mistake get the obudsman involved and take them to court,you do not take it on the chin. It happened to my friend and she wiped the floor with them. Fight them

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★★★★☆

“Good overall”

Written on: 29/07/2014

I have been with tesco for a year, and I can say nothing but praise for them. In Novemeber 2013 someone drove into the back of me when i was stationary about to apply my handbreak, but the person behind hit me at such a speed push me into the car in front. Tesco where so helpful on the phone and sorted out a courtesy car the next day, sorted out the repair company to come pick my car up to get it repaired. In the accident I also broke my figures on my hand due to the impact of hitting my… Read Full Review

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★☆☆☆☆

“Change Address Charges ”

Written on: 20/07/2014 by viibo (1 review written)

I have unusual cases with car Insurance one of them Tesco Bank Car Insurance I called Tesco Bank Car Insurance around 01/11/2013 to Change address and to remove the second driver and they didn’t contact me until I called on or after 11/11/2013 Tesco advise me they changed my address but they did not removed the 2nd driver and they advise me if remove second drive my premium insurance will go up (which is not highlighted on my Policy), and when I ask to keep my old address because of second… Read Full Review

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Sturn16's Response to viibo's Review

Written on: 20/07/2014

You think the government will give a fair investigation?! Good one!!! The reason insurance companies can mug you off like this is because its against the law, set my government, to not have it!!! They're all in it together!

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Viibo's reply to Sturn16's Comment

Written on: 21/07/2014

Sorry I didn’t get the last paragraphs (because its against the law, set my government, to not have it!)

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★☆☆☆☆

“They dot give a damn ”

Written on: 19/07/2014 by anteczek (1 review written)

5 years no claim policy with tesco and one day before my car insurance expires i trecived letter that i should contac them so i did and guy on the phone said that my policy last year les then 800 punds they want 2700 pounds for new policy . BASTARDS,GREADY PIGS!!!!!!!… Read Full Review

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★★★☆☆

“Premium gone up. Why?”

Written on: 16/07/2014 by CharlieWilliams12 (1 review written)

I received my insurance renewal today from Tesco bank and it has gone up by £19.20 in a year. I am 52 years old. My circumstances haven't changed and I have no claims. When I rang up to query this I was informed by someone who sounded very disinterested that the claims in "my area" must have gone up. Well, thanks! I have already started looking about to change my insurance. The person speaking to me was clearly hating the job and even when they were "ticking" their boxes definitely wasn't… Read Full Review

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★★★★★

“Really great!”

Written on: 14/07/2014 by lizzie181091 (1 review written)

Hello! I have my car insurance with Tesco and I must say that both times I've called them I have got through straight away and both people have been really polite and helpful. I just had a conversation with a man called Ross who helped me add someone onto my policy, it was a very easy process thanks to him. Very happy with both experiences with Tesco. Lizzie Griffiths… Read Full Review

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Viibo's Response to lizzie181091's Review

Written on: 20/07/2014

When you add second drive for your policy its easy because you pay extra, but if you ask Tesco to remove the second drive, they will tell you your insurance my premium will go up, that did to me… Wait and see Tesco car insurance how they trick because they know there is no law stop them.

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★☆☆☆☆

“Stay away”

Written on: 12/07/2014 by Porterx433 (1 review written)

Absolutely disgusting service, terrible communication , terrible customer service... Rip you off then when it comes to the claim they sit back arms folded... RUBBISH would rather not have a car if they where the only insurance company around… Read Full Review

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★☆☆☆☆

“Recently I moved house and changed my address, on this...”

Written on: 10/07/2014 by Toby443 (1 review written)

Recently I moved house and changed my address, on this Tesco added more premium on what I was on even though I moved to a better location n street n postcode. Not only that my points has been removed but there silly T&C states they will still be on my Tesco car insurance record for 5 yrs don't know Y??on this points basis my premium wont be affected and wont go down. I just wana say to all people don't go with this insurance and definitely wont be recommending to any of my family or friends. … Read Full Review

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★★★★★

“Quick and effcient”

Written on: 07/07/2014 by sturn16 (1 review written)

A stone chip turned into a huge crack on my windscreen. I called the insurance on the Thursday who put me through to their glass line. And the replacement was arranged for saturday morning. I had to pay the £75 excess for the replacement which doesn't effect my no claims so that's fair. Replacement was done within the hour and I could drive the car half an hour after this. Very good and easy… Read Full Review

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Viibo's Response to sturn16's Review

Written on: 20/07/2014

The windscreen not necessary to contact your insurance and will not affect your policy too, for windscreen or rear class just calls (auto glass) they will come to you and replace the glass and do all necessary documents, ((but if you want remove your second driver or change address or have accident not your fault you will see nightmare with Tesco bank Insurance))

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★☆☆☆☆

“Worst in the world!!!!!”

Written on: 02/07/2014 by jxLawson39 (1 review written)

So my uncle was insured through tesco for 9 years, the insurance was renewed every year without a problem, until this year! They never sent renewal notice, letters, no phone calls, nothing they decided this year they was going to cancel the policy for no reason what so ever and not let him know! Please everyone check that tescos are insuring you correctly because there seems to be a big big problem with them cancelling people policy and not letting them know, awful service from tesco and I… Read Full Review

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Angry54321's Comment

Written on: 05/08/2014

This happened to me and I got pulled by the police ended up with 6 points and a £200 fine tesco are awful

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★☆☆☆☆

“BE VERY AWARE ”

Written on: 01/07/2014 by Natalee451 (1 review written)

My mum just got her renewal notice from Tesco and it had increased more than 100%, it appears they paid out against her insurance over £1000 to a young woman after my mum just touched her bumper when she suddenly slammed on her brakes in front of her. My mum has never in 60 years had an accident and at the time, my mum saw a small scratch on the bumper of the car she had touched and said she would pay as it was a minor repair and not worth going through insurance. The woman contacted my mum… Read Full Review

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★☆☆☆☆

“theft claim revoked”

Written on: 27/06/2014 by ErinSmith378 (1 review written)

ehicle stolen/recovered .7weeks to send engineer' hadnt a clue included post theft damage in his valuation of the car.askedfor v5 and licence enquiry permission which we okayed/6 months down the line declined cliam underwriters rude and treated us like crimina ls rather than victims put us on cliam register saying theft was our fault cant get insurance now/ basically if you take fully comp through tesco and your vehicle is stolen forget it this company will snake thier way out of paying out.my… Read Full Review

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★☆☆☆☆

“Never Again ”

Written on: 25/06/2014 by dyMacPherson1949 (1 review written)

I recently bought a car that was modified and I checked with Tesco to make sure I would get it at the prise I was promised before I Bought the vehicle and they said it was fine, they came out to fit the box in the car and a day later I had a phone call saying I did not list the modifications to the car therefore they want to up my insurance. I don't understand why they put the box in the car if it was modified and just told me "we wont fit the box until this is sorted" I am a student and… Read Full Review

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★☆☆☆☆

“Be aware about tesco car insurance”

Written on: 14/06/2014 by Saylab (1 review written)

One must be aware about tesco car insurance, I have sold my car and called tesco car insurance to cancel my policy . They cancelled my policy on 9th June and made me pay the cancelation fee by my debit card but they still took the monthly £75 from my account which was direct debit . I try to ask to pay me back the £75 but the lady just said one word.. "Sorry" the request for the payment was gone. Ok even if it was gone and they took the money . They could pay me back as we pay in advance for… Read Full Review

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★☆☆☆☆

“Very disappointed withTesco Car Insurance”

Written on: 24/05/2014 by feO'Brien314 (1 review written)

I have had the worst experience with Tesco and I wished I had read the reviews already published on this site. I would have stayed well clear of them. They are taking so long to rectify an error on my policy. It turn out they have recorded the wrong vehichle registration on my car insurance and unfortunately I only realised this when stopped by the policy. Due to their slow reaction and incompetence to resolve the problem, I have been faced with a cost of £490 to get my car released. To date… Read Full Review

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