tesco car insurance reviews | Watch This Item.

Average Ratings
Customer Service2.7/10 Based on 78 ratings
Value for Money3.6/10
Reviewer Rating2.7/10
Overall Rating2.7/10 Based on 146 ratings

View Last 6 Months Only

24% Recommended34 out of 140 Reviews
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Read and write reviews of Tesco Car Insurance, tell us about how you found their prices, customer service and policies and read about other people experiences.

140 Review Centre Tesco Car Insurance Reviews

  • Full review by
    Guest.
    on 29th Jun 2009


    User Rating : 1
    Respect : 0

    Good Points: None

    General comments: Would rather drive with no insurance than insure with Tesco again. Inept, rude and incompetent.
    Guest's review and ratings     | 16 words

  • Review by
    Guest.
    on 27th Jun 2009


    User Rating : 5
    Respect : 0

    i have been with tesco car insurance for 5 years now, and i have 5 years ncd so don't know how they handle claims, but i have paid them a fortune in admin fees changing my address over that time. i threaten to leave and they they have waived it but sometimes i can't be bothered with the fight. as for the renewal price they offer someone who has given them about 3000 quid and claimed nothing, discraceful, my renewal quote is over 100 pounds higher this year , and direct line is 200 ...
    Guest's full review     | 179 words

  • Review by
    Guest.
    on 23rd Jun 2009


    User Rating : 0
    Respect : 0

    Tesco are pathetic am moving when my insurance runs out.
    Guest's full review     | 339 words

  • Review by
    bluebird165865
    on 21st Jun 2009


    User Rating : 9
    Respect : 0

    Tesco Car Insurance are Reasonably priced and when I had an accident they were very easy to deal with and sorted everything out with the garage the next day. I only had to speak to them once and they were very helpful when I did.
    bluebird165865's full review     | 59 words

  • Review by
    Guest.
    on 18th Jun 2009


    User Rating : 0
    Respect : 0

    If you try and leave Tesco car insurance you are treated on the phone with a level of aggressive rudeness that is staggering. I have now asked for my no claims bonus certificated twice over 3 weeks and have still yet to receive it - the letter requesting the outstanding balance on the account arrived with me inside 24 hour so they are clearly actively in the process of bulling customer. For existing comstomers their renewal prices are a joke, they welcome you in with a lower quaot however do not ...
    Guest's full review     | 112 words

  • Review by
    Guest.
    on 17th Jun 2009


    User Rating : 0
    Respect : 0

    Absolutely terrible service from tesco car insurance..definetely will change to another insurance company next year..somebody crash into my car half a year ago and caused minor damages and the fuuny thing is i am now the one being responsible for the accident and the other driver claimed me back instead..god..how funny is that..some of the staff were nice but the majority of them were unfriendly and just dont bothered...
    Guest's full review     | 74 words

  • Review by
    Guest.
    on 16th Jun 2009


    User Rating : 0
    Respect : 0

    We were recently involved in a road traffic accident and insured by Tesco. They have provided absolutely no help or support. The accident was two months ago We are still waiting for our cheque. We have been passed around the office told the same thing repeatedly. On 2 occasions they have even told us a cheque has been posted. Five days later we call them and they tell us the claim has not been approved. Is there any kind of moderator or organization that can help us. We desperately need our mo ...
    Guest's full review     | 92 words

  • Review by
    10bears
    on 27th May 2009


    User Rating : 0
    Respect : 0

    Really poor service from Tesco Car Insurance. Left with car which is not road worthy and Tesco do not care.
    10bears's full review     | 25 words

  • Review by
    shirley adams
    on 18th May 2009


    User Rating : 7
    Respect : 0

    we had a car accident(not our fault) and Tesco Car Insurance appointed solicitors were fantastic and compensated us very quickly
    shirley adams's full review     | 75 words

  • Review by
    rhiles
    on 15th May 2009


    User Rating : 0
    Respect : 0

    Tesco Car Insurance are shocking Car insurers. i had CCTV footage proving that i was not at fault, that the other driver was on the wrong side of the road; Tesco failed to obtain this despite several phone calls stressing the urgency of the matter. ended up going through as my fault. CCTV would have proved otherwise.
    rhiles's full review     | 57 words

  • Review by
    gemmajking
    on 9th Apr 2009


    User Rating : 0
    Respect : 0

    I had a accident when i was going to my horse riding class one morning. Me and this range rover collided when the weather was bad i was in deep shock when it happened i was not hurt . I got out my car and the other driver was shouting abuse at me saying it was clearly my fault and that i should admit it . A married couple lived near by they had seen everything they came out and said it was not my fault at all they would stick by me all the way. tesco car insurance gave me no sympathy . They neve ...
    gemmajking's full review     | 219 words

  • Review by
    joninho
    on 31st Mar 2009


    User Rating : 0
    Respect : 0

    I had a car accident back in December 2nd 2008. It involved 4 cars on the motorway, where one guy admitted to falling asleep at the wheel, causing a series of collisions between the other cars... It has now been 4 months, and they have still yet to settle who is liable to the accident. All parties are in agreement that the liability falls in the hands of the guy who admitted to falling asleep!!! In this period of 4 months, it was decided two times that the fault of the accident was me, I was ...
    joninho's full review     | 535 words

  • Review by
    Guest.
    on 13th Mar 2009


    User Rating : 4
    Respect : 0

    I am disappointed in the service from Tesco Car Insurance because they reeled me in on the promise that I would receive my voucher, no £50 voucher sent.
    Guest's full review     | 28 words

  • Review by
    Guest.
    on 12th Mar 2009


    User Rating : 10
    Respect : 0

    Tesco Car Insurance handled my claim very efficiently. It was really low hassle. It's worth getting some quotes when it comes to renewal time. They will probably drop your renewal quote when they hear others are lower. I was really impressed with the low hassle nature of making a claim. Courtesy car arrangements were pretty flexible and low hassle.
    Guest's full review     | 59 words

  • Review by
    rura
    on 2nd Mar 2009


    User Rating : 0
    Respect : 0

    Terrible service, my family and I would still be in Austria now if we hadn't arranged for our car to be fixed and paid for it ourselves. Our first call to Tesco we were told they would bring us a car out and take ours home, next call knew nothing about this and that this wouldn't be happening, then We were told that this was new to them(an accident abroad that is!) and we had to give at least 2 weeks notice(of an accident?) to a sister company called Vannamead or something like that and then th ...
    rura's full review     | 234 words

  • Review by
    cantrell
    on 24th Feb 2009


    User Rating : 10
    Respect : 0

    Informed Tesco Car Insurance I wished to make a claim against the person who reversed into my car on Monday PM( it only took 10 mins ) they arranged for my car to be picked up the next day and it was repaired and back to me by the Friday afternoon (well pleased). Call centre staff very prompt in sorting out my claim , no forms to fill in all done in one short phone call. Tesco also arranged a hire car for me whilst mine was being repaired........ no cost ....plus I keep my no claims . No bad p ...
    cantrell's full review     | 101 words

  • Review by
    Bubi
    on 13th Nov 2008


    User Rating : 0
    Respect : +2

    I was involved in this minor incident which produced only tiny scratch on both cars. After exchanging details with other driver I thought I should inform Tesco about incident. I did and I did tell them not to make a claim. I said it loudly. However days later I have received a phone call from some third party people asking for incident details? I have made sure I asked them if other party made a claim against me but he did not. Now Tesco liability dept has been calling me for the same details a ...
    Bubi's full review     | 259 words

  • Review by
    Guest.
    on 24th Oct 2008


    User Rating : 10
    Respect : 0

    Excellent customer service - call centre staff are actually interested in you and anytime I have phoned they have all been pleasant and made conversation. Fast at answering. Offer to call back if a delay to resolve the problem. UK call centers! Excellent service so far, just been to put through my renewal and had found a better deal but they did everything in their power to get the quote down to keep me and they have managed. Have been with Tesco car insurance for 4 years now and never had any p ...
    Guest's full review     | 101 words

  • Review by
    emlow46 Rank: Lance Corporal
    on 2nd Sep 2008


    User Rating : 0
    Respect : 0

    I have found Tesco absolutely terrible to deal with and have now cancelled my policy with them. Had accident at mini-roundabout as I was turning right due to another car not giving way and causing our cars to collide. As Claims had closed for the night, I called them the following morning to report the claim. They told me my excess would be £550, when I thought this did not sound right they quickly changed it to £300! To be fair, my car was collected, repaired and fixed quickly but ...
    emlow46's full review     | 317 words | 1 comment added.

  • Review by
    mickey101 Rank: Lance Corporal
    on 2nd Sep 2008


    User Rating : 2
    Respect : +1

    Took out Tesco car insurance policy via the the Tesco website. On submitting at quotation level was told that they had an offer of £50 in voucher redemption. 6 weeks later no voucher called and complained was took they will look into it. Than 4 weeks later still nothing called again someone took all details and said it will be sent in 6 weeks - again nothing - called again to be told that had not put the code in hence not entitled - interesting part in on the website when buying the polic ...
    mickey101's full review     | 110 words | 2 comments added.


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