Tesco Car Insurance Reviews - wwww.tescobank.com

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Latest Reviews

★☆☆☆☆

“Black box insurance idea seriously flawed ”

Written on: 25/04/2015

as an 18 year old driver the only way I could afford insurance was to have my car fitted with a black box, however i live in Cornwall where most roads out of the towns are national speed limits roads and in most cases safe to drive at 50-60mph but the box doesn't agree, i am constantly marked down every month for my speed despite sticking to all speed limits, this is because i regularly reach 50-60mph on country roads. only positive is the price for first time policy holders is lower but bare… Read Full Review

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★★☆☆☆

“Good driver treated like dirt”

Written on: 17/04/2015 by josh1073 (1 review written)

So i got my first car in april 2014 its a 1.1 04 peugeot 206 it cost me £1263 to insure with the black box, i have done 500 miles in my first year and every month i got 100 bonus miles (keeping in mind their stats say only 27% of drivers got the full amount) so my renewal came up. Despite getting full bonus miles every month and proving i am a safe driver they still wanted £735 i have since gone with admiral (no blackbox) for £686 thats £50 cheaper. I rang up seeing if they could price… Read Full Review

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★☆☆☆☆

“rip off renewal quote”

Written on: 15/04/2015 by minimarcus69 (1 review written)

£480 to renew when I went on a comparison site tesco themselves were quoting £320 questioned them on this and they said it was a different product. Would not let me buy the cheaper one. Oh yes charged me £30 to change me address. Keep away if I were you… Read Full Review

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★☆☆☆☆

“appalling service”

Written on: 14/04/2015 by 50McConnell (1 review written)

Had our car referred to an approved garage for repair. The approved garage ( nationwide) did a real number on our car....actually re-sprayed it a different colour!! Reported it to Tescos who begged us to return it to the garage so that they could be given the chance to put it right, along with a few other terrible jobs they did on the car We reluctantly agreed. Unbeknown to us, during this time, Tescos sent out an alleged unbiased engineer who said that the car was 'commercially acceptable' (… Read Full Review

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★☆☆☆☆

“Short ride”

Written on: 13/04/2015 by Seriouslydisappointed1 (1 review written)

Can't really call myself a customer, I found them via comparison website and filled in their form to get a quote. The quote looked decent so I decided to buy. After my payment confirmation an error screen appeared telling me that they took my payment but there was a problem and asking me to contact their customer support. First time I called the consultant could not find my application so I decided to call the following day once the system "cought up". The following day they required a full day… Read Full Review

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★☆☆☆☆

“LACK OF COMMITMENT TO CUSTOMERS”

Written on: 04/04/2015 by Kazaj76 (1 review written)

After 18 years of commitment to tesco, they try to charge me £90 to cancel and then quote £50 per month more than another company. They are rude and greedy.DO NOT GO WITH TESCO THEY WILL CHEAT YOU EVERY STEP OF THE WAY. DISGUSTING ATTITUDE AND SHOULD NOT BE ALLOWED TO WORK WITH OTHERS MONEY. Get out if you are with them as soon as you can! I am disgusted that there strap line is every little helps, to them maybe, as they lack compassion for committed people! Tesco had a reputable name but… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 30/03/2015 by Hairytruckerbear (2 reviews written)

Had a collision whilst reversing because a stupid young girl sped behind me trying to get the space. Apoarently it's my fault and they won't fight it. Then I've called them today to find out what's happening with my claim as it's been two weeks and heard nothing. Nap patently I've told them I'm not making a claim, yes I'm going to drive around with accident damage in a 6 month old car that's only done 2000 miles and cost £43k,,,,I DONT THINK SO. IVE ONLY JUST RENEWED WITH THEM AND SO… Read Full Review

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★☆☆☆☆

“Disgusting ”

Written on: 29/03/2015 by RaidenHolder481 (1 review written)

I paid my deposit, paid a few months monthly instalments then received a letter saying my insurance is cancelled due to not receiving my proof of no claims even though it was sent! My previous insurance company called to clarify my proof of no claims but Tesco wouldn't accept it as they had already cancelled my policy. I have lost hundreds of pounds and they have told me that due to them cancelling it my premium will go up because it's classed as having a policy cancelled. I despise what they… Read Full Review

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★☆☆☆☆

“Zero communication. Rubbish.”

Written on: 25/03/2015 by Larkin84 (1 review written)

Worst insurance company we have ever dealt with. No communication, absolutely none. Take £350 excess in a no fault claim and then tell us to claim it via a 3rd party law firm whose only interest is with a non existent injury claim. This all happened before Christmas it is now March and we are still waiting for our money… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 20/03/2015 by Lilah303 (1 review written)

What a company worst ever ,had car insurance with tesco for 8 months ,phoned to cancel my policy as soon as I told them I wanted to cancel my insurance as I had sold my car terrible attitude trying to tell me I owe them money and if I didn't pay they would send it to the debt collectors ,didn't even give me time to answer there question before threats what a company ,You want to start employing people with some customer service cause to be spoken to like that is not a good example to be setting… Read Full Review

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Benellioldman's Comment

Written on: 10/04/2015

I have the same problem told the I had scrapped the van they said I owe them £40.00 cancellation fee less my refund still owe them £14.00 for being honest and threatened instantly with a debt collection agency has anybody fought them via the ombudsmen they never mentioned anything in the paperwork referring to these charges just noticed they also charge for mending a chip in the windscreen
who charges for this these days. DO NOT INSURE WITH THEM

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★★★★★

“Waste of money. ”

Written on: 19/03/2015 by Prelly2k15 (1 review written)

To anybody thinking about using Tesco bank for the use of car insurance, go elsewhere! For anybody who currently has car insurance with Tesco Bank, I recommend you look elsewhere. February 14th 2015 I was hit by another car. When I was hit the lady driving jumped out of the car and proceeded to tell me that she apologised and that she was rushing to work and was very tired, so I took that as she probably wasn't concentrating, there was minimal damage to her car and none to mine, we exchanged… Read Full Review

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★☆☆☆☆

“NEVER TAKE OUT TESCO CAR INSURANCE”

Written on: 18/03/2015 by YAS786 (1 review written)

I AM INSURED WITH TESCO BANK WORST EXPERIANCE EVER,JUST RECENTLY I WAS INVOLVED IN A ROAD TRAFFIC ACCIDENT AND I HAVE NOW BEEN TOLD I MIGHT HAVE TO PAY OUT FOR THE OTHER SIDES COMPENSATION AND FOR THERE CAR AS THEY ARE NOT INSURING ME AT THE TIME OF THE ACCIDENT WORST THING IS THEY CANT PAY OUT SO THEY ARE TRYING TO MAKE ME PAY FOR IT SO I AM GOING TO HAVE TO SEE A SOLICITOR AND GO TO COURT THE PERSON WHO IS DEALING WITH MY CLAIM WAS A HORRIBLE WOMAN FELT LIKE SHE WAS TRYING TO PRESSURE ME AND… Read Full Review

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★☆☆☆☆

“Car insurance”

Written on: 13/03/2015 by 1956Potter (1 review written)

Have not had car for couple yrs got quote tesco £493 with 5 yr no claims payed in full 1 month into it tesco made out they sent me letters and emails but got nothing they wanted prove of 5 yr no claim witch I sent they said they was out of date only last 2 yr shame they don't tell u this at 1st they canceled my policy and sed it would be £2300 now please avoid it's like seeing some 1 with a std u get screwed but u don't like wats to come… Read Full Review

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★☆☆☆☆

“Misleading ,Never again NO NO NO NO NO!!!!!!!”

Written on: 09/03/2015

They insured me ,for £750 than sent me out a renewal price of a ridiculous £ 2200 for the next year ,without me agreeing on anything they renew my policy . I asked for a quotation on-line on a comparison site and had a quote from Tesco Bank Insurance of £ 537 they refused to insure me at that quotation and told me a whole different price of £ 2500 . They mislead me with all the possible ways ,NEVER AGAIN !!! If you don't want the hustle of calling the insurance company on a daily basis just… Read Full Review

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★☆☆☆☆

“never again”

Written on: 06/03/2015 by Donovan74 (1 review written)

Did a quote online to check what would a price of my insurance if moved to a new address. Despite letter saying that i don't need to do anything if i don't want to make changes they have tried to contact me and because they ccould nor they cancelled my policy 3 weeks before end. idiots! this will cost me few hundred pounds now on renewal prices… Read Full Review

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★★★★★

“So helpful. I feel looked after ”

Written on: 03/03/2015 by olTurner315 (1 review written)

I made a non-fault claim at about 9 am this morning, as its my first claim the lady on the phone talked me through everything thoroughly and made sure I was aware of everything that I needed to be. Within a few hours I had been offered a courtesy car, which I didn't need but still nice. And had a call from their legal partners who said they afe able to claim back any financial loss I may suffer. I'd recommend tesco to any young drivers as I feel fully looked after and confident that I know what… Read Full Review

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★☆☆☆☆

“Never going back to them again”

Written on: 19/02/2015 by JocelynStanley361 (1 review written)

Where do I start god! They have become a real pain in the back for me! They have awfullllll customer service! I had to make a claim(non fault) and every time I had to be the one calling countless of times to chase about any update on my claim. I made my claim in October '14 and it still hasn't been sorted! Plus they only sent me the letter for explaining how the accident happened after 3months of the accident how awful is that! And Iam still waiting for my excess fee to be refunded and when I… Read Full Review

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★☆☆☆☆

“NEVER GET BLACK BOX, IT WILL COST YOU MORE IN THE LONG”

Written on: 16/02/2015 by Nopyshieee (1 review written)

I got my black box with tesco insureance a year ago, it was the cheapest policy, I am now coming to end of my year, I have to pay £52 to get extra 250 miles because I have used more then 6000 miles, and my insure quotes aren't any cheaper then last year but more expensive I have been a safe and careful driver, but tescos just want money and more money it's a rip off, just believe me, it will save you money. … Read Full Review

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★★★☆☆

“What a rip off”

Written on: 15/02/2015 by BradenCooke192 (1 review written)

I bought Tesco insurance policy and paid by direct debit for 11months then suddenly after taking the last instalment and having made no claim, they sent me a list of documents to bring and threatened to cancel my insurance if I dont provide them on time. I did not have my paper counterpart on me and plaeded with them to give me time as the counterpart was in the home office with some other documents. They then sent me a black list letter as if I was a criminal, a no claims discount letter… Read Full Review

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★★★★☆

“great service ”

Written on: 05/02/2015 by Ash2sykes (1 review written)

Got a great quote as a new driver, I have had them for a year now they were very helpful everytime I called they dealt with any of my changes very quickly got a new car and changed my address and my insurance dropped alot couldn't fault them… Read Full Review

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