abbey student account reviews | Watch This Item.

Average Ratings
Customer Service4.1/10 Based on 6 ratings
Ease of Use4.1/10 Based on 4 ratings
Overdraft Facility4.3/10 Based on 3 ratings
Reviewer Rating3.8/10
Overall Rating4.4/10 Based on 9 ratings
38% Recommended3 out of 8 Reviews
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8- Abbey Student Account Reviews

  • Full review by
    Guest.
    on 27th Jun 2009


    User Rating : 10
    Respect : 0

    have been over my student overdraft many times (not by much tho) and i have never been charged. for example when a bill goes out and takes me over the overdraft, they usually honour the bill and i make sure money goes in in next couple of days and with no charges. Abbey also guarentee the full overdraft amount with no credit checks.
    Guest's review and ratings     | 63 words

  • Review by
    Guest.
    on 16th Jan 2009


    User Rating : 0
    Respect : 0

    Abbey charge ridiculous amounts for going into unauthorised overdraft. They told me I was not eligible for an overdraft on my STUDENT account as I wasn't putting £500 a month into my account?! I'm moving to a new account (hence looking on here for other reviews!)
    Guest's full review     | 46 words

  • Review by
    sanguinus
    on 11th Sep 2008


    User Rating : 0
    Respect : 0

    I was rushed through the deal just before the branch closed. i found out 2 YEARS later that you have to use it as your main account and that you have to put in a "student loan" every 3 months. Who gets a student loan every three months. I intend to never band with the abbey again, even though i'v had an account with them since i was 10
    sanguinus's full review     | 66 words

  • Review by
    GabryQ Rank: Lance Corporal
    on 8th Sep 2008


    User Rating : 6
    Respect : 0

    I had been waiting to hear from Natwest for a long time and after an experience of extremly poor customer service I went to an abbey branch on a friends reccomendation. I had to wait half an hour due to business and there were only two assistants on that could deal with student accounts, but when seen it was fast, efficient and friendly. I was given the bank details there and then so there was no waiting. Highly reccomend.
    GabryQ's full review     | 97 words

  • Review by
    student08
    on 17th Sep 2007


    User Rating : 0
    Respect : 0

    After having been an Abbey customer for a few years, I was finally going to university so decided to apply for a student account with them. Despite the fact that they don't even give any freebies, they flat out rejected my application. I first applied at one branch whereby I was given a trainee employee to sort out my account, he filled out the wrong forms. I went to another branch, filled in more forms with someone else and didn't hear from them for weeks. Rang and told I would be contacte ...
    student08's full review     | 165 words

  • Review by
    pmdiva Rank: Lance Corporal
    on 26th Jan 2007


    User Rating : 0
    Respect : 0

    I kept paying money in unaware that this had happened, so I wasn't told for a month and £400 later. I went in to see why my card was declined, as I'd put money in. I sat for 2 hours with a customer service member who demanded I pay the money in two weeks. They refused smaller instalments and threatened to list it as a default and ruin my credit rating, even though I had medical evidence to show extreme circumstances. This was after she had applied for an Abbey National loan to cover it, wh ...
    pmdiva's full review     | 119 words

  • Review by
    Larissa8
    on 18th Jul 2006


    User Rating : 4
    Respect : 0

    Jackie you've really just hit upon how willing abbey are to get customers. I took a loan with abbey, they were one of the only banks to give me a loan. Great. But, I went overdrawn on my debit card by £50 for only a week. I didn't even know I could get overdrawn as I didn't have an overdraft and my card was not a credit card. Abbey sent me a letter saying they were charging me £20 for being over drawn. But not only that, they were going to deduct £30 from my account for every s ...
    Larissa8's full review     | 230 words

  • Review by
    Jackie. Rank: Lance Corporal
    expert review Expert Review
    on 23rd Oct 2002


    User Rating : 10
    Respect : +3

    Having been rejected by Halifax and Nat West, on a friends recommendation I decided to give the Abbey National a try. I had a student loan cheque as with the other banks, but i was treated with respect and given a current account on the spot. Decision making was in the power of the employee I spoke to, none of this: 'I'll talk to my boss and let you know next Tuesday'stuff'. I was treated well, given the full facts, internet banking. The whole experience was and continues to be pleasant and pain ...
    Jackie's full review     | 128 words


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