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written by on 14/05/2009
I'm very upset with Lexmark on this one. Ordered a Lexmark Z51 for a customer who needed a reliable fax.
written by dwatt on 13/02/2004
Bought this Lexmark Z51 Inkjet Printer for photoquality. Even when new, it was never brilliant. Colour printing now never prints red, even with new cartridges. Unreliable, expensive cartridges, which clog up all the time. OK for B&W if you don't print anything in bold - it will never dry.
Rubbish, don't buy one, even second-hand.
written by gusLowRider on 24/01/2004
I have stopped using my Lexmark Z51 inkjet printer altogether because of the cost of the cartridges. If you use it sporadically like I do you will find the cartridge is unusable - at £20+ each for B&W and more more colour I do not think it is acceptable.
written by Joe. on 21/11/2002
Black ink NEVER dries...even after days, weeks, months...it still smudges. I've even tried on the best quality inkjet paper! Still smudges, for months after!
written by brownie. on 06/04/2002
There are lots better inkjet printers around than the Lexmark Z51.
written by glenn. on 17/03/2002
I am very discouraged by the cartridge drying up prematurely on my Lexmark Z51 inkjet printer. This happens no matter how the printer is shut down. I am considering another printer. The cartridges cost me more than the printer!
written by ginghis. on 31/01/2002
Drying up cartrigdes seems to be a general problem with the Lexmark Z51 inkjet printer. I have a Canon BJC4400 that I am looking to replace because this problem is so severe that it takes only a few days for a new cartridge to dry up. Talking to Canon technical support & E-mail has not helped.
Written on: 20/02/2002
The problem is probably due to shutting down the printer from the switch on the power bar instead of the button on the printer. The print head does not then return to "home" where it is sealed against air that would dry it out.
written by Vinnie. on 17/12/2001
What can i say, the Lexmark z51 is a decent enough printer when it decides to work. I must admit i have not as yet tried Lexmark support, if Matt & Shelagh's comments are true, i don't think i will. Constant problems with "will it work or not today" is enough to upset anyone, i would love to have been able to give help with an answer..... but i can't.
I would like to ask Lexmark to try a little harder & state which versions (Windows 95/98/200/ME etc) their product is totaly suitable for, & how to get hold of the information required to fix it (or replace it).
written by Matt. on 02/11/2001
I've had problems with this printer from step one. First off the ink dries up several times a year (about 6 to be exact). It seems as if the holder for the ink cartridge doesn't have a tight enough seal around it to prevent open air from drying out the ink.
The printer driver for windows 9x is flawed. Several times I have gone into MSWord only to find that the printer driver is no longer present. After rebooting, the printer driver is sometimes present and sometimes not.
I've recently upgraded to Windows 2000 and the firmware on the printer was not compatible. I downloaded new drivers and the firmware update. BOTH failed to install properly. The firmware update did not update the printer successfully and their where errors while installing the 2000 driver. Lexmark Technical support said these problems may not be present if I were to use a USB connection instead of parallel.
Lexmark Technical Support has proven to be less than helpful. I have yet to find a way to contact support by phone for this printer. I'm currently working through email support where I'm repeatedly told to update the firmware and service pack of Windows which is obviously not working.
Written on: 08/12/2001
And there was I thinking I was the only user with these problems. I had a wonderful Lexmark 150c but Lexmark wouldn't produce a new driver. I ended up buying the Z51. What a mistake!
<br> It's a pain in the rear end and Lexmark email help is an absolute waste of time. They answer
<br>questions you don't ask and don't answer questions you do. I thought your score was generous.
<br>I'll never recommend Lexmark. On the contrary I'll posively discourage anyone from buying one.
Written on: 14/11/2002
I agree with the other reviewer. I have received the spoolsv.exe error in Windows 2000 on this printer even after installing the firmware. Tech support said that it would be $15 for tech support. I declined their offer. I am now unable to use any printer.
Written on: 24/03/2002
I have a Z52 with the same spotty printing problem, even with brand new cartridges and trying all the tech support recommenadtions. Looking to replace the printer. It wont be a Lexmark.
written by Grizz. on 14/09/2000
This priter is of good quality and man is it fast. It has a usb connection is of standard physical size and man is it fast. The image quality is excellent for text and picture quality is right up there to. The soft ware and drivers are easy to install and work great. The size of the ink cartriges are larger too so you won't have to change them as often. The price for the ink cartriges are right around the same as Epson and HP. This priter is a great deal you will like it.
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19233_Ken.'s Response to 16145_glenn.'s Review
Written on: 14/04/2002
When I press print it says "Problem communicating with the printer", I've done everything, even used diff machines! Any assistance will allow me to claw back some of the money I think I've wasted on Lexmark. Sorry but its not user fault.
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<br><br>I printed once, just fine. Next time I went to use it - no way. Suggestions anyone?