Cycle Gear UKBikes Depot Reviews - www.ukbikesdepot.com

★★★★★
4.5 / 5
388
89% of users recommend this
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Latest Reviews

★★★★★

“Great service and quick delivery. ”

Written on: 30/11/2016 by Chayar454 (1 review written)

I phone UKBikes Depot on a Friday to find out if they had a Ridgeback panorama for the size I wanted. They phone me back less then 1 hour later after checking the warehouse. They didn't had the frame size that I was after. The person I speak to told me they had to ordered from Ridgeback and they should have it by next Tuesday and by Wednesday the bike should be with the delivery company. So I ordered the bike online on the Friday and everything I was told over the phone happen. I got the bike… Read Full Review

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★★★★★

“Bike shipped to US”

Written on: 01/11/2016 by Reginald417 (1 review written)

Very pleased with the experience. Bike arrived very quickly and expertly packed… Read Full Review

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★★★★★

“Perfect!”

Written on: 26/10/2016 by banshee555 (1 review written)

Ordered my bike from Cycle Gear UK Bikes Depot.sent with no problems.the bike was well packed and speedy delivery. I phoned the shop a couple of times as I live in Merseyside and the staff were most helpful. I would use this company again and recommend anyone thinking of purchasing a bike or parts not to be put off by some people reviews. Thanks Cycle Gear you made my day. … Read Full Review

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★★★★★

“Saracen mountain bike ”

Written on: 11/10/2016 by john (5 reviews written)

I would like to thank the staff of cycle gear for good service, very helpful, the saracen mountain bike looks good and rides very well ,Iam very pleased with it, thanks you all… Read Full Review

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★★★★★

“A pleasant experience to buy on www.ukbikesdepot.com”

Written on: 06/10/2016 by moldo (1 review written)

HI, I bought a mountain bike EX & EX-DISPLAY DEMO BIKES and appreciate and thanks for the accuracy of which have been described little signs of use. Team was friendly and helpful with answers to all my questions. Honesty, promptness and speed of delivery. I recommend with trust Cycle Gear. … Read Full Review

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★★★★★

“Buying a bike with advice”

Written on: 05/10/2016 by GianaAnderson236 (1 review written)

I entered the shop looking for advice on what bike to buy luckily for me I was greeted by a tall handsome teenager named who showed good patience and lovely manners. He showed me through which bikes they had in stock and which was the best size for me. When it comes to buying a bike I will definately going there. Lovely shop… Read Full Review

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★★★★★

“great bike at great price!”

Written on: 04/10/2016 by Lovesk4 (1 review written)

I ordered a scott speedster cyclocross bike for my son. He had a race the following weekend so I was keen for a swift delivery. I contacted the staff at the shop to explain this & they did their utmost to ensure the bike arrived Iin time. The bike was a hreat price & I cannot fault the service ; very happy!… Read Full Review

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★★★★★

“Great service, awesome bike! ”

Written on: 28/09/2016 by MikeyBones (1 review written)

Very speedy delivery(Ordered Saturday n delivered Tuesday morning). Able to track the parcel via Parcel Force. Bike is brilliant and as described. Gears, brakes etc all worked perfectly from the get go(No fiddling, wooo!). Would definitely buy from them again. Happy riding!… Read Full Review

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★★★★☆

“New cyclo cross bike”

Written on: 18/09/2016

Thanks for my new bike everything worked as hoped. From customer service to quick delivery. I could not find a better deal on the web than this cube cross pro… Read Full Review

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★★★★★

“recommended seller”

Written on: 04/09/2016

We are very happy with the Ridgeback ex display bicycle we bought. It was as described and delivery was uncomplicated and fast. Great customer service! Thank you!… Read Full Review

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★★★★★

“Spontaneous delivery at the best price from Cycle Gear...”

Written on: 28/08/2016 by MaxwellFitzpatrick263 (1 review written)

Excellent staff and website full of all the essential information. Simplicity in payment and amazing customer service and delivery. Always the first place to search for great bikes and frames at the best price. Thanks again… Read Full Review

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★★★★★

“Exceeded expectations for international customers”

Written on: 20/08/2016 by jpfearing (1 review written)

I was very reluctant to purchase something from the UK and ship it over to me in the US, especially from a company I had never heard of until about a week ago. They had my item in stock, they offered very reasonable shipping to the US and the ability to us multiple international friendly payment options. The website layout was easy to follow, the price was the best on the Internet and I received the item virtually immediately. From order to receipt it was less than a week and the item had to… Read Full Review

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★★★★★

“Couldn't be happier”

Written on: 18/08/2016 by Amgcampos (1 review written)

I found on their web site a really good offer for an ex-display bike. I spoke with them on the phone, and they were really helpfull and very friendly, the customer service was amazing. I received the bike in a couple of days. The bike's condition was even better than what I thought in first place from the description, only a couple of tiny scratches just as described, so really happy with my new bike and service overall. would highly recomend them… Read Full Review

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★★★★★

“Good customer care”

Written on: 15/08/2016 by JackH123 (1 review written)

I bought two bikes over the internet from this company. They are both very good quality bikes at extremely competitive prices. The first one was perfect. The second one had two small items missing. Upon contacting the company, they send these out on first class mail. Would recommend Cycle Gear for anyone wanting a bike… Read Full Review

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★★★★★

“Good service”

Written on: 14/08/2016

I am very satisfied with the telephone communication. Fast shipping and in perfect condition. Highly recommended professional cycling.I think with my friends the good work of Cycle Gear Depot UKBikes… Read Full Review

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★★★★★

“That extra bit of customer service fantatsic”

Written on: 27/07/2016 by Wrensw218 (1 review written)

Bought a bike from the guys about 18 months ago and although not used much the drop saddle failed. Couldn't find a dealer locally to fix and contacted the guys. They said send it back and we will see what we can do - 3 weeks later a fully serviced and working KS dropzone returned under warranty. Its great to get this kind of service from an online retailer and will continue to use them… Read Full Review

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★★★★★

“Great price, great service”

Written on: 23/07/2016 by RhettBennett144 (1 review written)

After looking at many online bike sellers, Cycle Gear was the only one I found that gave fantastic discounts on Genesis Croix de Fer 10 that I was after. After checking out Cycle Gear on Trustpilot etc decided to try it. Ordered product online on Tuesday a.m and my new bike arrived Thursday. I decided to use the 48 hour delivery which is £10 extra as I wanted item in a hurry - otherwise the delivery is free. Bike came extremely well packed in large Genesis factory box. All exposed tubes well… Read Full Review

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★★★★☆

“Good Level of Customer Service”

Written on: 23/07/2016 by ZionFletcher (1 review written)

I bought an ex-demo bike and it was packaged / delivered very quickly. Unfortunately it arrived without pedals but, upon bringing this to their attention, a response was received almost immediately and a set sent out promptly. All in all, an impressive level of customer service… Read Full Review

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★★★☆☆

“Not bad but could be a lot better”

Written on: 16/07/2016 by Hylandj (1 review written)

I recorded no confirmation that my order had been accepted or an email to say how much I was paying and what I was receiving. I then emailed them and they confirmed that my order was accepted and was due to be dispatched, but I still had no official confirmation. The delivery was speedy after this and parcelforce delivered well. The bike was packaged nicely. However, it was in worse condition than indicated by the description, with some bits quite dirty, obviously had been used as a demo too… Read Full Review

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★★★★★

“Bike”

Written on: 11/07/2016 by Salvatorez340 (1 review written)

Very pleased with bike quick delivery and eccellent… Read Full Review

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