written by Darrellj96 on 04/03/2019
wife birthday in Rome had transfer from the airport into Rome itself driver was there waiting at arrivals for us with name card drop us right at our hotel when it was time to go pick up us on time to get to the airport on time for our flight
written by on 27/02/2019
We booked Zip to take us from Arricife to Plays Blanca - and paid an extra 10 euro to stop en route to pick up key. We had to wait around 10 minutes at airport for driver to arrive. Driver brought us direct to apartment and suggested we walk the short distance to collect key. We insisted she drive us as we had paid for this service. Having collected key she suggested we could then walk to apartment - but key owner insisted she drive us! Apart from that driver was a very pleasant lady.
written by DuggieP on 03/10/2018
Have used Zip transfers on several occasions in Majorca, shall use again !
written by adt1947 on 03/10/2018
Have used ZIP for 3 holidays booking 6 transfers, out of these 5 were perfect. On time, polite and entertaining drivers,easy and punctual meeting.On transfer number 4 returning to Lanzarote airport from resort, our driver failed to appear. We called the emergency number who said they would check and call back but had not after 15 minutes, so we called again and got answer machine. After half an hour after the due time we ordered a taxi which cost 65 euro. We had a full refund of our original 36 euros and an apology. We decided to give ZIP an opportunity to redeem themselves and booked transfers 5 & 6, these being airport to resort and return. Both were executed perfectly and on time, so we were well pleased. Our last driver was smartly dressed driving a Mercedes executive car and held interesting conversation on our journey. Will definitely use ZIP again as they seem to be back on track after the one time "Blip"
written by Shazzaandhim on 11/07/2018
On time for both arrival and return pick ups. Good first time experience and will certainly use again. Professional service.
written by Dominiquez1976 on 03/06/2018
Easily booked online, customer service line available as suggested in the fine print. No issues, friendly drivers, overall good service.
written by Millerig147 on 03/06/2018
We received good, friendly and very professional service. We needed to change our booking at the last minute and it was no problem and we appreciated it. Thank you.
written by McHugh177 on 03/06/2018
Taxi driver was waiting for us as we got off the plane. Safe driver and a safe journey of one hour to our hotel. Same on the return trip. He was there waiting. Excellent service in Mallorca. We Would use this company again.
written by Cristofer139 on 05/04/2018
We have used Zip in a number of cities.Drivers always there on time and friendly.Cars well maintained and comfortable
written by antonioballesteros on 03/04/2018
Very cheap and very professional. The driver spoke perfect English and made our journey very pleasant. Only negative was he was 30 minutes late.
written by AngelaA81 on 28/03/2018
Our driver waited for a long time due to the delays in flight. Great experience when having to change dates of arrival twice due to weather, call centre was fantastic! Cannot fault driver who picked us up. The driver who returned us to the airport was smoking whilst loading the car which filled the inside with smoke which was not pleasant. However overal experience was good & very cheap.
written by Stone162 on 24/03/2018
We used ZIP for transfer to/from Gran Canaria airport to Las Palmas. Worked great for us.
written by Meredith386 on 24/03/2018
The flight arrived earlier than the original schedule and we had to look for the driver, which was not present at the xit. Another ZIP guy helped us finding the right person. Positive experience!
written by jackiegold on 23/03/2018
We booked a mini bus transfer to Albufeira with this company,people had said I shouldn't have paid beforehand but I had no problems,We had to phone when we arrived at Faro airport and the very friendly driver arrived and dropped us off at the Hotel,where his sister was working .He was also our return driver which was nice.I would certainly book with them again and definitely recommend them.I had previously emaailed them to re check our pick up and they answer emails very promptly re assuring you.
written by Emily1946 on 23/03/2018
FIRST TIME THAT WE HAVE USED ZIP THEY WERE A BIT SLOW AT PICKING US UP AT AIRPORT.BUT RETURN TAXI WAS ON TIME ..ALL IN ALL A GOOD SERVICE ..WOULD USE AGAIN
written by on 23/03/2018
I have several times been to Puerto Rico for vacation. Have used both bus and taxi transfer to the hotel. This year I used the ZipTransfer. It was the best ever. High quality car and perfect service and timing.
written by 484Mendoza on 23/03/2018
I have used Zip in Tenerife, Lanzarote, and Spain for over 10 years about 4 times a year and have only had 2 issues. Normally they are very efficient and most helpful. We have to travel with a wheelchair and they usually go the extra mile to ensure they provide a vehicle adequate for our needs, even to the extent of sending a minibus just for us to ensure adequate space for my disabled wife and the wheelchair and luggage. Their cost are very competitive, usually cheaper than the normal taxis. We will be using ZIP again later this year in Tenerife.
written by 28Christian on 22/03/2018
Nice shuttle vehicles. Always on time.... so far :-) Most of the drivers only talk Espanol....
written by SebastianStanley294 on 21/03/2018
Transfer driver was waiting for on arrival at Faro even although our flight was slightly delayed. Same driver picked us up on way home and was polite and courteous. Only thing I would say as have been in cars that are newer than this drivers but it was fine and got us to the airport in record time. Price was competitive with other companies. Would recommend.
written by Saundersas476 on 20/03/2018
We have used Zip on a number of occasions and the service has always been very good.
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