ZipTransfers.com Reviews - www.ziptransfers.com

★★★★★
4.7 / 5
1185
92.0% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★☆☆☆

“No answer on the 24 hour emergency help line!!”

Written on: 29/03/2017 by Cookie4 (1 review written)

Have used Zip Transfers on 2 occasions, the 1st was excellent, drivers were waiting for us, cars were clean and tidy, all in all was very pleased with the service. The most recent occasion was a couple of weeks ago, and as it was too windy to land at Gibraltar airport we were diverted to Malaga. I tried ringing the emergency number but no answer, then someone rang me and I explained we were in Malaga and just leaving on a coach to Gibraltar, I was asked to ring when we were about half an hour… Read Full Review

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★★★★★

“Professional transfers ”

Written on: 28/03/2017 by Gina239 (1 review written)

Very professional service driver was waiting at arrivals with clear sign and very polite clean car and swift transfer same service to return would recommend and defiantly use again… Read Full Review

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★★★★★

“Excellent Service”

Written on: 28/03/2017 by MaximoGardner (1 review written)

Very easy booking process and the driver was in the arrivals hall on time. Vehicle was parked nearby and was very clean and tidy. Although the transfer to downtown Porto was only about 20 minutes the driver went through the city centre and showed us various tourist attractions whilst enroute to the hotel. Return collection went very smoothly. The driver was at the hotel 10 minutes early and the vehicle was immaculate… Read Full Review

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★★★★★

“Excellent service on pick up”

Written on: 27/03/2017 by Reidsb379 (1 review written)

Don't remember drivers name but he should be commended for his professionalism very polite and informative would recommend your site and will use you again… Read Full Review

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★☆☆☆☆

“Abandoned in Barcelona”

Written on: 26/03/2017 by 188Burgess (1 review written)

Taxi booked and prepaid. I had had my bag stolen had no cash or cards. Zip did not turn up so when I rang them they just said we aren't coming. I was hysterical as I had no way of getting to the airport. They kept saying get another taxi and I kept telling them I had no means to pay and that they were contractually obliged to get my child and me to the airport. They hung up!!! Thankfully for the kindness of strangers who gave us cash to get us on our way. Disgraceful organization. Stay clear or… Read Full Review

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★★★★★

“Friendly professional helpful”

Written on: 23/03/2017 by Lynn Thompson (2 reviews written)

We booked in the Uk and our booking was confirmed immediately with clear instructions. ON arriving at Barcelona the driver was waiting with a placard. THe vehicle was spotless bad the driver was immaculate and very helpful. THe price was very competitive. the return journey we were kept informed and collected at our property and transferred to the airport with courtesy Imwould defiantly use again… Read Full Review

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★★★★★

“Verona Airport Transfer”

Written on: 22/03/2017 by Biffsie (1 review written)

Excellent service. Driver was waiting for us at the airport . Drove safely to hotel. Prompt pick up on return. The ZIP transfer was great value for money and so easy to book with no hidden extras… Read Full Review

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★★★★★

“Excelente servicio”

Written on: 17/03/2017 by Rayneu361 (1 review written)

Lo hemos utilizado en nuestro viaje a Lisboa. Excelente servicio, muy puntuales, muy amables, los vehiculos impecables. Todo perfecto. Sin duda lo recomendare… Read Full Review

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★★★★★

“Very friendly reliable service”

Written on: 15/03/2017 by Stephannie (1 review written)

When we arrived at the airport our driver was waiting with a card with our name on. He was very friendly and helpful with our luggage. The minibus was very clean and the driver made us feel safe. On our return journey it was the same driver and he was on time outside of our apartments. Once again a very safe drive to airport. Would definitely recommend the service… Read Full Review

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★★★★★

“Great value and service”

Written on: 13/03/2017 by 407Huffman (1 review written)

Fantastic service and value for money… Read Full Review

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★★★☆☆

“driver was over 30 minutes late!!”

Written on: 12/03/2017 by JF83 (1 review written)

The pick up from the airport was fine, driver was there waiting for us. However, for our return journey, the driver was over 30 minutes late and no one bothered to contact me to tell us he was running late... when you have my number and email address I would have thought someone would contact us rather than leave standing outside the hotel worrying. We had to get the reception staff to ring up and find out what was happening. The driver was very apologetic and luckily we had enough time to get… Read Full Review

Eileencronin's Response to JF83's Review

Written on: 15/03/2017

At least he came . Ours didn't and were left stranded @ 5am. Emergency number provided no helf.said there was a mix up and that was it!!! Would not recommend this company to anyone

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★★★★★

“Excellent service”

Written on: 07/03/2017 by Nicolad235 (1 review written)

I have used zip transfers on my last three visits to Nerja. On all occasions the service was excellent and the vehicle very comfortable. I would highly recommend to others… Read Full Review

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★★★★★

“Perfect”

Written on: 07/03/2017 by BrookeHouse (1 review written)

Driver was waiting for us at airport. Helped with bags. Drove safely. We didn't have the house number at booking so he added it to the return. Return driver was spot on time. Very helpful and again a safe driver. Price was below what a regular taxi from aiport would be. Highly recommended… Read Full Review

Eileencronin's Comment

Written on: 15/03/2017

That's fine if you're driver turns up .ours didn't and we were left stranded at 5 am. Emergency number wasn't a bit helpful. Said there was a mix up and get our own taxi. At 5 am !!!!!

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Eileencronin's Comment

Written on: 15/03/2017

That's fine if you're driver turns up .ours didn't and we were left stranded at 5 am. Emergency number wasn't a bit helpful. Said there was a mix up and get our own taxi. At 5 am !!!!!

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★☆☆☆☆

“do not use”

Written on: 04/03/2017 by traveller4938 (1 review written)

Arrived 45 minutes late after several calls, on return 15 minutes late after several calls. Was from lanzerote airport to playa blanca and return. You don't need this at start or end of your holiday. Paid upfront so they have you over a barrel. Don't use, they dont deserve your money… Read Full Review

Eileencronin's Response to traveller4938's Review

Written on: 15/03/2017

At least he turned up. Ours didn't and we were left stranded at 5 am . When I rang the emergency number said there was a mix up and to get a taxi ourselves.at 5 am and no reception where we were staying (( private app) . Would strongly recommend no one uses this company.

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Lauraelbailey's Response to traveller4938's Review

Written on: 26/03/2017

Yep same happened to us in Barcelona. They abandoned my child and me. Totally disgraceful

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Eileencronin's Response to traveller4938's Review

Written on: 15/03/2017

Totally agree. We were in grand canary and they didn't come at all to pick us up , at 5 am we were left stranded. The emergency no provided no help whatsoever. Left us to our own devices. Almost missed our flight. Disgraceful

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Eileencronin's Response to traveller4938's Review

Written on: 15/03/2017

At least he turned up. Ours didn't and we were left stranded at 5 am . When I rang the emergency number said there was a mix up and to get a taxi ourselves.at 5 am and no reception where we were staying (( private app) . Would strongly recommend no one uses this company.

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★★★★★

“First Time We Used Them But Will Not Be The Last”

Written on: 04/03/2017 by Valeriam (1 review written)

Came out of Murcia arrivals and the driver was spotted straight away holding his name board. Just what you want on time and very professional. We would definitely recommend to our friends and family… Read Full Review

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★★★★★

“Borovets Ski Transfer”

Written on: 28/02/2017 by Mog1 (1 review written)

Punctual pickup foe both arrival and departure. Driver was very friendly, .pointing out places of interest along the way.Both he and the vehicle were immaculately presented. A really pleasurable experience and would definitely use Zip again. I had to amend journey / passenger details a couple of times.at short notice This was really easy to do and made for an enjoyable trip… Read Full Review

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★★★★★

“Gran Canaria Transfers”

Written on: 27/02/2017 by fhPhillips323 (1 review written)

Recently returned from short break in The Canaries and used Zip Transfers for the first time. We were a party of 9 and were very impressed with the service we received both to and from our hotel in Puerto Rico. The drivers were polite and courteous. They were punctual and efficient. We have no complaints whatsoever. In fact we will be visiting The Algarve in August and plan to use the service then. Our hope is the Portuguese arm of the company will be as good as the Spanish one… Read Full Review

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★★★★★

“Excellent service with Zip”

Written on: 20/02/2017

Very good driver, on time and so helpful in finding what was a difficult private address. Would definitely recommend this company… Read Full Review

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★★★★★

“Professional, polite & punctual are Zip transfers..”

Written on: 18/02/2017 by 397Reilly (1 review written)

Have used Zip transfers several times in different countries over the last 4 years would highly recommend to anyone needing a private transfer from the airport to their holiday destination. Always polite & punctual drivers & the service is good value for money...just used them in Dublin this month & will be booking for Spain in June. 10/10… Read Full Review

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★★★★★

“Brilliant”

Written on: 17/02/2017 by VScales (1 review written)

Recently used zip transfers for a return journey from Tenerife south airport, drivers were waiting for us on both outgoing and return journeys no problems whatsoever. Great service and reasonably priced… Read Full Review

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