ZipTransfers.com Reviews - www.ziptransfers.com

★★★★★
4.6 / 5
1367
90.7% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★☆☆☆

“Don't rely on”

Written on: 23/07/2017 by 47Wiley (1 review written)

Booked return transfer from Murcia airport to our hotel in Los Alcazares. Arriving in Murcia our transfer to our hotel was fine. However the same could not be said for our return transfer to the Airport. The pick up was supposed to be 810 am. We had to enlist the help of our hotel to make several calls to find where our transfer was. We never did find out. We were eventually picked up around 845 somewhat stressed as we had 2 small children with us. Luckily the transfer only took 10… Read Full Review

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★★☆☆☆

“A Taxi with no fuel”

Written on: 22/07/2017 by Review4u17 (1 review written)

Arrived at Faro 13/7/17 10am, went to pick up point no driver or taxi. Phoned contact number who organised transport (Mini bus) 35mins later. Return Taxi turned up as booked, unfortunately our driver didn't quite know where the motorway is & took us to dead end road. Once Airport bound on the motorway his fuel signal started bleeping so an obvious stop. Driver didn't know which fuel to use , which side the fuel cap was… Read Full Review

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★☆☆☆☆

“Dreadful service ”

Written on: 22/07/2017 by MJorca (1 review written)

DO NOT USE THIS SERVICE! We booked this taxi in advance from the UK to collect us from Palma airport. We were greeted by a chap that that told us that the taxi was far far away! After waiting for an hour we chased them up and they could not locate the driver. We were advised at that point to arrange alternative transport (albeit we had paid in advance). We started our holiday 3hrs later with no apology and now need to pursue a refund. Shocking service never to be repeated!… Read Full Review

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★☆☆☆☆

“A total let down”

Written on: 20/07/2017 by aecman (1 review written)

I used Zip Transfers from Palma airport on 17th July 2017 and they were a total let down. Booked a private taxi for 2 people and we were actually picked up in a beaten up minibus with no aircon, stained seats and a driver that had terrible body odour. I phoned them and refused to go in the minibus as it was boiling hot and not fit for human transportation, due to no aircon or ventilation. The only response was to complain using email and they had no other option, so take it or leave it. Oh and… Read Full Review

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★★★★★

“Reliable, cheap & friendly service”

Written on: 12/07/2017 by IyanaHicks148 (1 review written)

I have now used Zip transfers yet again as very reliable, cheap & friendly service.. From New York to Spain just can't fault anything & will continue to book all my holiday transfers... 10/10… Read Full Review

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★★★★★

“Good efficient service ”

Written on: 10/07/2017 by Linda.1 (1 review written)

Very pleased with service. We were picked up from Milan Bergamo airport at the requested time and taken to our hotel in Bellagio and then collected on time for the return journey. Comfortable car with plenty of space for our luggage and a good price compared with other taxi services that I looked at… Read Full Review

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★★☆☆☆

“Outward journey first class but return journey a...”

Written on: 09/07/2017 by TTP25 (1 review written)

Driver waiting at airport with board and vehicle spotless couldn't fault it. Return journey dreadful we were waiting outside reception in 90 degrees heat with a ,2 year old who was poorly. Transfer didn't arrive as promised and we had to make several phone calls to the number provided,, despite being promised a call back we never received one and in the end 45 minutes late an old mini bus turned up following wing a sat nav which they continued to use to get them to airport which meant we had… Read Full Review

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★★★★★

“Excellent service as usual”

Written on: 09/07/2017 by Dee794 (1 review written)

I have used zip transfers a good few times now and can't see past them, however my flights have always been on time however this time our flight was delayed by over an hour and I was worried we wouldn't get our transfer. Well I shouldn't have worried as, as soon as we came through the door there was the driver waiting for us. They must check to see if flights are delayed. Driver was lovely. Pick up from hotel was equally as smooth. Nothing more to say other than fab service… Read Full Review

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★★★★★

“I have used zip transfers 4 times now, they are always...”

Written on: 09/07/2017 by amphillips (1 review written)

I have used zip transfers 4 times now, they are always on time, know exactly where to take you, vehicles always spotless, return journey never been late and always very helpful would highly recommend… Read Full Review

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★★★★★

“Great service ”

Written on: 08/07/2017 by Drjbw (1 review written)

Arriving in Madrid, the driver was waiting for us, provided excellent service; very professional and courteous and helpful. On return to airport, were picked up on time by a different driver, also very professional and courteous. Was very happy with their service… Read Full Review

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★★★★★

“Reliable and economical service”

Written on: 08/07/2017 by 276Cross (1 review written)

Driver waiting and ready for both journeys.Roomy vehicle although air conditioning was poor. Would definitely use again… Read Full Review

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★★★★☆

“Happy but could have been better !!!”

Written on: 07/07/2017 by Lindyloo64 (1 review written)

We have used zip transfers before and they have been great however on this trip there was no meet and greet waiting at the airport which was disappointing as when you arrive at destination you just want to get to hotel quickly that's the whole point of booking a taxi !! I phoned the number given on booking and the Driver arrived about 20 mins later and got on our way also return taxi was their prompt . we would use zip transfers again as this hopefully has been a blip things do happen and… Read Full Review

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★★★★★

“Amazing Professional Service”

Written on: 06/07/2017 by Caitrionac185 (1 review written)

Brilliant service my flight was about four hours due to technical issues and we had to wait for a new plane. I rang and contact the office to let them know I had to ring three times as it kept getting delayed even further and each time was met with great customer service and it wasn't an issue with them they told me they would monitor the flight from their end. When I arrived there was a driver there who helped me with all my bags as I was travelling with three young kids on my own! And the bus… Read Full Review

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★★★★★

“Courteous efficient service”

Written on: 06/07/2017 by Oscar350 (1 review written)

Our driver was there to meet us. Very good careful driver and very punctual on our return. He was also extremely helpful at our arrival destination getting access to our appartement.we were delighted with the service… Read Full Review

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★☆☆☆☆

“Gran Canaria - awful”

Written on: 06/07/2017 by rrCooke221 (1 review written)

On arrival from the airport, the driver was very nice, however he dropped us to the wrong hotel so we had to pay more fees to get another taxi to drop us to the correct hotel, very disappointing. On the return journey, the driver was late, i had to call the helpline and again the driver was at the wrong hotel even though I had the correct address on the booking. The driver put the music up very loud and he was driving at a crazy speed throughout the journey, at a couple of stages he was… Read Full Review

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★★★★★

“Excellent service ”

Written on: 05/07/2017 by Hogan4750 (1 review written)

Driver waiting for us at airport on arrival and we felt safe and comfortable throughout our 80 minute transfer. The driver was very friendly and explained local landmarks and other places of interest throughout our journey. On return he arrived suitably early and we had another very safe journey to the airport. The vehicle was clean and tidy and fully air conditioned for additional comfort. The driver deserves special mention for his overall friendliness and epitomises the Greek people we met… Read Full Review

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★☆☆☆☆

“Never arrived, but was still charged”

Written on: 05/07/2017 by eloise_hellen (1 review written)

We booked a transfer through ZIP transfers from Charles De Gaulle Airport, Paris, to our hotel in Paris city centre. The booking sheet clearly states that as soon as the bags have been collected, as you walk out into the arrivals area, the driver will be waiting with the lead passengers name. There was no driver waiting with my name and after attempts by the airport and a lovely local Parisian man, we were informed that the 24hr assistance number was the wrong one. After having to pay to catch… Read Full Review

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★★★★★

“Transfer from Palma airport to resort”

Written on: 05/07/2017 by Finn421 (1 review written)

Everything went very smoothly with Zip transfers. We were met on arrival with placard with our name on it and we had a small minibus for our family of 4, same on return pick up from our hotel. I have used other transfer companies in Majorca before who were nowhere near as good and more expensive. Very efficient clean and good value for money and would definitely use them again, would recommend. … Read Full Review

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★☆☆☆☆

“DESASTRE TOTAL !!!!”

Written on: 03/07/2017 by LeireBilbao (1 review written)

Somos un grupo de 13 personas, entre ellas 6 menores, que recientemente hemos viajado a Berlín. Contratamos este tipo de servicio, por eso mismo, por ser un grupo grande y niños. En el aeropuerto de Berlín, nos vino a recoger una furgoneta, llevando a parte del grupo, y 25 min. después vino la otra. El problema fue cuando nos vinieron a buscar al hotel, la primera fue puntual, pero la segunda apareció UNA HORA después. Casi perdemos el vuelo, porque en las ventanillas de facturación… Read Full Review

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★★★★★

“Excellent Service”

Written on: 03/07/2017 by O'Connell234 (1 review written)

We used this service on 18th June for a transfer of 6 people from Lanzarote airport to Playa Blanca. When we arrived the driver was there waiting for us and brought us straight to our minibus which was like new and spotlessly clean. The driver was a very pleasant woman who chatted away to us as we headed to the bus. She was also dressed impeccably in her company uniform. The only thing I would recommend be changed is the notice board with the company name on it that was being held by another… Read Full Review

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