ZipTransfers.com Reviews - www.ziptransfers.com

★★★★★
4.8 / 5
760
94.7% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“First Class Service”

Written on: by TheOnlyRealBigMike (1 review written)

Driver waiting with name board, taken straight to vehicle and transported home efficiently. Easy to book online and by far the cheapest and most comfortable way to travel after a long flight. Driver was courteous and helpful. Booked a car but the Mini bus was fine as we were the only passengers… Read Full Review

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★☆☆☆☆

“Do not book!”

Written on: by Itzelu160 (1 review written)

Taxi arrived late and as a result I used another taxi. Zip then refused to give me a refund thought it was not my fault their taxi did not turn up. I would not recommend to anyone travelling to Barcelona. Get a taxi from the Airport for the same price if not cheaper… Read Full Review

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★☆☆☆☆

“Didn't turn up ”

Written on: by Pc17 (1 review written)

our transfer did not attend for the pick up time at 16:05 considering we confirmed the time of return when we got dropped off at the hotel. This caused us to nearly kiss our flight !!!! We are extremely angry and annoyed as this has caused us to have us re arrange our transfer pick up time very last minute for a costly price. We would like a refund immediately to cover the expenses we booked for the transfer and the re arrangement of the pick up transfer And on top of that they didn't even… Read Full Review

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★★★★★

“Excellent value and service!”

Written on: by jctcbcfc0001 (1 review written)

We have used Zip transfers twice already and will be using them again this year. Our previous experiences have been very positive. They have arrived on time for all 4 journeys and the drivers have been pleasant and courteous. We are a mixed group of adults and children ranging between the ages of 4 and 13 and compared to using a coach transfer, which wasn't that much cheaper, ZIP transfers gave us a much more positive experience. Would highly recommend to anyone travelling abroad… Read Full Review

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★★☆☆☆

“Appalling service - transfers from Tallinn airport”

Written on: by Ryleighj286 (1 review written)

I had a group of 20 passengers. Nobody was in the arrivals hall to meet us as was explained on our paperwork. I called the 24 hour emergency assistance line & it was number unobtainable .... Great ! I then scoured the car park & found the driver in the coach texting & with no customer care skills. We had to load our own luggage onto the coach ... Many of the group were elderly & driver just sat in coach & continued to text. The coach was old & in poor condition & the microphone was broken… Read Full Review

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★☆☆☆☆

“Horrible service”

Written on: by Kfletch1 (1 review written)

We were traveling from the US to Rome. I booked Zip Transfer to pick us up at the airport in Rom3. Our plane was on time but Zip did not show up. We waited an hour, after being up for more than 36 hours, and paid for another taxi to take us to our hotel. Zip did not try to contact me until 2 hours after our arrival and would only refund us 50% of the fare that we had paid them, Do not use them… Read Full Review

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★★★★★

“Positive punctual and reliable”

Written on: by Lane202 (1 review written)

Always reliable and efficient excellent service. I will use them again… Read Full Review

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★☆☆☆☆

“Did not turn up”

Written on:

Having seen this firm online I booked them to pick us up at the airport and having waited in the arrivals area as requested they had not turned up after 45 minutes and as we had a disabled person with us we decided to take a taxi. The agents of the firm did pick us up to take us back and were prepared to pay the cost of the taxi if we had a receipt, which I didn't. This has all been explained to Zip but they refuse to give a refund, sticking to the terms that we did not contact them via the… Read Full Review

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★★★★★

“ We were 11 traveling from Girona airport to Barcelona”

Written on: by Carmelborg7 (1 review written)

We were 11 traveling from Girona airport to Barcelona and return. The service was excellent cheap the drivers were very helpful and find them waiting for us at the airport and when we were going back near the flat. We were impressed by the service. We recommend Zip Transfers. Carmel from Sunny Malta… Read Full Review

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★★★★★

“Excellent service & price”

Written on: by MarianneWiddison (1 review written)

I can't praise enough the service & courtesy of your drivers when we booked in advance from Nice airport to Baie des Anges. I would definitely recommend you to friends & family. We booked from 4th September to 18th & everything went like clockwork! Many thanks, Sincerely, Marian Widdison… Read Full Review

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★★★★★

“Great Service”

Written on: by Warexc1975 (1 review written)

Booked Zip transfer many times . Always reliable!!! They are highly recommended!… Read Full Review

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★☆☆☆☆

“BEWARE”

Written on: by Petebern (1 review written)

DO NOT I REPEAT DO NOT Use this company they will take your money, rip you off and then when you complain offer you a 15% discount on your next booking so that they can do it again. They have no idea of customer service or satisfaction. Listed below is my complaint and their reply, you make up your own mind : On 21 August 2015 at 14:47,I wrote: We have recently used your company on two occasions and the service received couldn't be more different the first booking was  for a pick up from Rome… Read Full Review

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★★★★★

“Quick and efficient”

Written on: by 16Wheeler (1 review written)

Very efficient, quick and professional services… Read Full Review

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★★★★★

“Excellent & Professional Service”

Written on: by BelindaJH (1 review written)

We were extremely impressed with the service we received from Zip Transfers. We had last minute additions to our party and it was no problem at all for the driver who even took 2 members of our group to a different destination for no extra charge. We recommended them to the rest of our party who where leaving on a different date and we all used zip for our return transfers to the airport. I would use zip again every time, I liked the way they were there to meet us at arrivals and we had all… Read Full Review

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★★★★★

“Great airport Transfers In Madrid”

Written on: by ahmedhaddadmarrakech (1 review written)

We were met at the airport by a good and reliable driver who took us safely to our destination in a comfortable car at one third of the cost offered by our hotel. same for return i can say is a very excelent campany with great value … Read Full Review

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★☆☆☆☆

“Absolutely awful!!!!!!!”

Written on: by Lmw170289 (1 review written)

Our transfer didn't turn up at the airport or to pick us up from our hotel. I had to call BOTH times to find out where our transfers were... They both eventually arrived but when you are on holiday the last thing you want is to have paid and then start worrying as to how you are going to get to the hotel or back to the airport. Our driver on the way back to the airport was constantly on his phone and hardly looking at the road and drove like an idiot. Apparently they don't give refunds and gave… Read Full Review

Europetraveller1707's Response to Lmw170289's Review

Written on:

We are currently experiencing the same issue. Our baggage took a while to get off the plane so we would have expected the driver to be waiting for us. Instead, we waited and waited. After calling them, they said the driver was running late and on his way. 30 minutes later, we called again and apparently the driver had already picked us up. This is not possible as we are waiting in front of the door, so we would have seen a driver come up to collect us. Now, after a 3rd call another driver is 20 minutes away. We are still waiting to get picked up 1.5 hours after we have arrived. This is unacceptable. You would expect better for 30€ when a bus to Termini station is 4€.

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★★★★★

“Zip Zip Hooray”

Written on:

Having used Zip Transfers on two occasions, I would highly recommend them to anyone requiring prompt and efficient transportation from an airport to their holiday destination. After a very early start to the day and a tiring flight, it is very gratifying to know that the journey to our hotel is in good hands. On both occasions the Zip driver was waiting for us, and we were taken to a modern, clean vehicle. It had air condition, and was extremely comfortable. I told my son about our experience… Read Full Review

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★★★★☆

“Great service”

Written on: by elamcg (2 reviews written)

Very happy with the service will use again. Drivers always very helpful… Read Full Review

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★★★★★

“First Class Service Always. ”

Written on: by HMcC (1 review written)

I booked a Zip Transfer online for my family of 5 and I from Faro Airport to Praia Da Rocha. The online site is simple and the voucher was emailed almost immediately.Even though our flight arrived earlier than scheduled the driver was waiting in the arrivals hall. He greeted us and assisted with the luggage to the mini bus. The mini bus was immaculate and we had a very pleasant driver and journey. The return journey experience was the same . I highly recommend Zip Transfers for a top class… Read Full Review

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★★★★★

“Fantastic Service”

Written on:

Prompt, efficient, friendly drivers both on pick up and return journey ! I will definitely use Zip Transfers again and have no hesitation in recommending to family and friends. We were slightly surprised to be collected at the airport by a 52 seater coach for the 2 of us :) and a 12 seater mini bus on the return journey ! No problems at all - thank you ! … Read Full Review

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