Floors Mats UK Mats Reviews

★★★☆☆
2.8 / 5
From 9 reviews
44% of users recommend this
  • Value For Money

Latest Reviews

★★★★★

“Fantastic, Money well spent.”

Written on: 08/01/2013

Bought a chair mat for my laminate floor and it works perfectly. The old one I had didn't last to long and began to break after a month or so of use. I have been using this for almost five months and haven't had any problems what so ever. The delivery arrived in good time and I really can't complain one bit. Thanks. (read more)

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★☆☆☆☆

“Money taken but no product. Fobbed off with excuses. ”

Written on: 28/09/2012 by Fraggle (3 reviews written)

Money taken, no product after 6 weeks despite the order dashboard reporting order complete and shipped. Constantly fobbed off with poor excuses for not receiving my order. If only the service was as swift as the money is taken! (read more)

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★★★★★

“Rubber and stainless steel and looks amazing!”

Written on: 27/05/2012

I have a very contemporary flat and was almost ready to give up trying to find something appropriate to my tastes and design. A friend told me that they had seen one at another friend’s flat that looked great. Once he found out the name of the website, I checked it out. I bought the Lunaris mat (it’s rubber and stainless steel and looks amazing!). While it was a shy bit more than I had wanted to spend it was definitely worth it. It’s the first thing people see in my flat and it gives... (read more)

Richie010101's Comment

Written on: 12/06/2012

Rubber and stainless steel mat - sounds amazing, will out for it.

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★★★★★

“Rubber and stainless steel and looks amazing!”

Written on: 25/05/2012 by dymo.m (1 review written)

I have a very contemporary flat and was almost ready to give up trying to find something appropriate to my tastes and design. A friend told me that they had seen one at another friend’s flat that looked great. Once he found out the name of the website, I checked it out. I bought the Lunaris mat (it’s rubber and stainless steel and looks amazing!). While it was a shy bit more than I had wanted to spend it was definitely worth it. It’s the first thing people see in my flat and it gives... (read more)

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★☆☆☆☆

“Poor quality and dreadful customer service”

Written on: 05/05/2012

www.floormats.co.uk is the company - they sell Dirt Trapper mats. My mat lasted less than 8 weeks , when I complained they said it was normal wear and tear and were sorry they could do nothing to help. I quoted the Sale of Goods Act and they have never replied despite many emails. The mat fabric just peels away from the base - very shoddy and a total waste of money. I sent them photographic evidence , but just got ignored. Do not buy from this company you will waste your money. I replaced... (read more)

Guest's Comment

Written on: 09/05/2012

I believe this company is a dodgy, unprofessional company and should be reported to Trading Standards asap. They or a person runs several online businesses at the same location. It is not Unit 1 but Flat 1 at the address. One of the businesses run from here is gambling online. I should imagine that people are duped into thinking they might win something while the rogue collects their money.

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★★★★★

“Different experience”

Written on: 24/03/2012

I usually don’t write any reviews on products or online shops unless I think I can really contribute something useful. In this case I doubt that the reviews that have been written on this online shop reflect the truth. In fact, my experience was completely different. I bought several chair mats from this site for my new home. The site made it really easy to find the right size and it was the only online shop I found offering the size and design I liked. I decided to give it a go despite... (read more)

Starrystorms's Comment

Written on: 09/05/2012

Sorry, I cannot agree with this reviewer as the "different experience" is weird. Checking the address and seeing how many other companies run from this Flat no. 1 is dubious. Sales and no customer service other than emails. What are they hiding and from who?

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★☆☆☆☆

“Scam Scam Scam”

Written on: 24/02/2012

Living in south London I decided to go directly to this Floor Mats UK warehouse in late 2010. The area has no business premises only rows of rundown houses that have been converted into flats. The address displayed on the website does not exist as there are no business premises in that area. There were a few derelict garages to the side and rear of the supposed address. I can only assume that some rip off merchant is running the impressive website from one of the dingy one bedroom flats in... (read more)

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★☆☆☆☆

“Customer service sparse or non-existant”

Written on: 10/01/2012

I placed an order for a mat on 22nd December 2011. I received an acknowledgement of the order promptly. On 30th. Dec. Paypal showed that the payment had been withdrawn from my account. By 2nd Jan I had no information about delivery and sent the following email ***************************************************** Re: floormats.co.uk: New Order # ################ Jan 2, 2012 10:32 What is the state of this order... (read more)

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★☆☆☆☆

“DO NOT TOUCH THIS COMPANY!! You are led to believe...”

Written on: 19/05/2011 by Lovely Lisa (1 review written)

DO NOT TOUCH THIS COMPANY!! You are led to believe you are dealing with a UK company (clue is in the name..) , however when I attempted to return item - as colour not at all as described (cheetah style black spots on dark brown background described as "brown two-tone" YUK!) - I was told that I would have to send back to Germany at my own cost. When I took to post office I was quoted £37 or £52 if you wanted a signature!! At no point - when you order, is there any warning or indication... (read more)

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