UKForex Foreign Exchange Services Reviews - www.ukforex.co.uk

★★★★★
4.9 / 5
96% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

Media Gallery for UKForex Foreign Exchange Services - www.ukforex.co.uk

UKForex Foreign Exchange Services - www.ukforex.co.uk

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Latest Reviews

★★★★★

“I recommend UKForex highly”

Written on: 10/11/2014 by 432Farley (1 review written)

Have used UKForex on a number of occasions now. I am delighted with their commitment to customers. Every effort is made to be helpful, providing a trouble-free and speedy service. Staff are courteous and efficient. When I first transferred money and was concerned about security,I was impressed with processing my registration and supporting me at each stage of the transaction. Well done UKForex… Read Full Review

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★★★★★

“Good to newcomers”

Written on: 05/11/2014

I found UKForex staff consistently helpful. When I needed something explained, they did so clearly. I would recommend them to anyone… Read Full Review

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★★★★★

“excellent service”

Written on: 31/10/2014 by juliestego (1 review written)

trans money from uk to oz and done within 24 hrs no hassle. excellent service would highly recommend, customer service was excellent and got straight through no waiting for them to answer and so helpfull,much better rates and no charges, my own bank wanted to charge me 19.50 and rates were a lot lower...would use again… Read Full Review

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★★★☆☆

“POOR AND SLOW SERVICE, GREAT DEAL”

Written on: 09/10/2014 by CiaraAshworth401 (1 review written)

The objective (sell euros at the best price) is accomplished. But it took 4 working days to open an account, and everytime we were calling, we'll have to wait 15 minutes on the phone at least. So, they should take more care about the customer service. … Read Full Review

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★★★★★

“Transfer £ to NZD”

Written on: 07/10/2014 by johncrees (1 review written)

Having originally been sceptical of online money transfer companies I took the plunge and tried UKForex. I was really pleased with the service and that having set up an account online with UKForex they phoned me about the transaction and why I wanted to send cash abroad. I paid no transfer fee's, my bank charge £4 per transfer regardless of the amount. The exchange rate with UKForex was also better than my banks exchange rate, which I saved me £100's during my transaction period. Like I said… Read Full Review

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★★★★★

“Multiple transfers - never a problem”

Written on: 20/09/2014 by Grahameg (1 review written)

I have used UKForex for many years now and have never had a problem. They are efficient and when calling to confirm a transaction extremely polite and helpful… Read Full Review

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★☆☆☆☆

“poor slow shady service”

Written on: 15/09/2014 by kevstraw (1 review written)

trying to send a deposit to an individual in Poland we were buying a house from, was not as straight forward as it promised. A sum of money was sent to their bank for them to forward to the beneficiary, and that was accepted. It was found then that they shouldn't have accepted it as it was not from the accountholder as she hadn't got internet banking but the partner had. We were told it had been rejected (incorrect-they had accepted it-proof on their website)so it was to be returned to the… Read Full Review

By Hokayrh

Written on: 09/10/2014

“Hi,

Thank you for your feedback. Apologies if there was any confusion or conflicting information provided.

As an FCA authorised and regulated company, we are required to complete due diligence on our clients before we can send funds. Funds must always come from an account in our client’s name. Should funds not come from an account in our client’s name, this causes a risk that we have to assess.
We receive thousands of payments every day. As we work with a large local banking network, we have to ask our banks to then return funds from where they came from. From experience, as this can be an unusual process, it can take as long as a week for the funds to arrive.

We would love to be of any help, if you still require assistance, please do not hesitate to email us. You can contact us by phone, we are here 24 hours a day Monday-Friday.

Kind regards,
The UKForex team

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★★★★★

“Efficient and safe money transfer”

Written on: 06/09/2014 by zamlau (1 review written)

I have used UK Forex twice now to transfer money between Australia and Norway. I'm really satisfied with their service and I'd definitely recommend them to anyone needing to transfer money internationally. Compared to Australian banks, the exchange rate is much higher, allowing me to get more kroner for every dollar I exchange. I also get out of paying the international transfer fee of $21 that my Australian bank charges. The service is transparent and trustworthy. They always called within… Read Full Review

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★★★★★

“just the best”

Written on: 21/07/2014 by brianarmy (1 review written)

They did everything they came, I felt confident as they ethere phoned me at every stage or emailed me. So I can sayuse them for the best exchange and peace of mind. I was so nerves about using this service I was going to use the bank and get a bad exchange rate but to get the best exchange I look over the information about ukforex and I could not find any reason not to use them so used them and I'm so glad as it was so easy for me to use and the money got there… Read Full Review

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★★★★★

“Spot on service!”

Written on: 12/07/2014

After using UK Forex to pay a Euro surveyors fee I will certainly be using them again for the balance of the property,the exchange rate is very hard to beat and makes a mockery of the banks rates.Good smooth efficient service with friendly help full staff, I would definitely recommend them to anyone needing to pay overseas bills!… Read Full Review

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★★★★★

“Best, most efficient and easy to use”

Written on: 15/06/2014 by ErinMcClanahan (1 review written)

I love using UKForex since I first discovered them. They made it easy for me to set up my account and now that I do all my deals online, I can do so when it suits me, including late evenings. I have a24 hr access to quotes and deals and can buy at a time that gives me the best deal. UKForex transfers are efficient and trouble-free. There is absolutely nothing about dealing with UKForex that I can complain about… Read Full Review

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★★★★★

“An excellent service”

Written on: 29/04/2014

I have used UKForex to transfer money for many years now and it has been completely hassle free. Before using UKForex I transferred money through my bank. My bank took up to 12 days - UKForex 3 or 4 days max. My bank charged a fee even though I transferred relatively high values - UKForex do not charge me a fee whilst I understand the concept of profit - my bank's exchange rates certainly favoured their shareholders and not me. UKforex, I believe, offer very good rates. All I can say is… Read Full Review

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★★★☆☆

“Counterproductive processes”

Written on: 08/04/2014 by nrLong359 (1 review written)

Firstly, I have to say I made one transaction of almost AUD200,000 with UkForex and it went through fine. As far as I can tell, this is a legitimate company and your money will get through. I am not going to use them again for two reasons... 1) they considered my joint account with my wife, from which I was transferring money, to be a third party account and so in need of extra verification (I had to log in to online banking and send them the PDF confirmation). My wife's name appears first… Read Full Review

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★★★★★

“Thank you UKForex”

Written on: 05/04/2014 by BradyTucker1987 (1 review written)

UKForex turned what I thought would be complicated into an extremely simple process. I cannot praise their staff highly enough and they have always given me a good rate of exchange. I would recommend them to anyone. Thank you UKForex… Read Full Review

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★★★☆☆

“Good pricing, poor service”

Written on: 10/03/2014 by Collinsfb325 (1 review written)

The pricing is good but they are understaffed in the call centre. I've tried to call a couple of times recently to confirm a trade and have had to wait 15mins both times to get through… Read Full Review

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★★★★★

“Simply Brilliant”

Written on: 07/03/2014 by 197Kehoe (1 review written)

Used the service twice in the last two weeks to transfer money from the UK to Australia to complete a house purchase. Fantastic exchange rate and no hidden charges on the money once it arrived in Australia. Have used other services in the past and found $25 AUD goes missing from the money once it arrives down under… Read Full Review

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★★★★★

“No hesitation to recommend”

Written on: 19/02/2014 by DavidRWhite (1 review written)

I guess we all have some concerns doing business on the internet, particularly when it involves large sums of money. Having read other customers comments I took the plunge and booked the deal to transfer Euros to my Spanish bank to buy a property. Throughout the process the UKForex team have been helpful without being pushy, giving straight answers to my queries. The video tells it exactly as it happens. I tend to conduct my UK banking by internet. The £10,000 per day tarnsfer limit is not a… Read Full Review

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★★★★★

“Absolutely superb service and speed”

Written on: 12/02/2014 by alanhorner30 (1 review written)

Just completed a funds transfer to my son in Australia. Brilliant service from an advisor who contacted me and fixed the deal at an excellent rate. Money transferred as promised and within 24 hours. Doesn't get any better. Many thanks… Read Full Review

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★★★★★

“Fast, easy, efficient foreign exchange”

Written on: 07/02/2014

Every foreign exchange transaction over the past almost 3 years with UKForex has been flawless -- fast, easy, and efficient. The UKForex website is simple to use, very intuitive. I have been so pleased with the service that I have recommended it to several colleagues and family members without reservation… Read Full Review

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★★★★★

“Easy Peasy”

Written on: 30/01/2014 by Mike1945 (1 review written)

Have been using UKForex for about a year now and it has been so easy and I am by no means a computer whizkid. The staff are so helpful even when I have made a mistake. It is so much easier to transfer funds for holidays with our family in Canada rather than using credit cards, etc at least you know what you have to spend!! So much more cost effective than banks and much, much less hassle. Keep up the good work and fab customer service… Read Full Review

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