Quest World Travel Ltd - www.questworldtravel.com Reviews

★★★★★
4.7 / 5
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★★★★★

“Cuba 2013. Havana and Varadero”

Written on: 09/05/2013

I am writing this review to thank Quest World Travel for organising my dream holiday to Cuba. From the very first conversation I had with Jose online I was confident that my holiday was going to be personally tailored to my needs and I was right. He gave me a lot of insight into both Havana and Varadero and helped me to choose the best hotels in each location. I stayed at the Parque Central in Havana and the Blau Varadero and both hotels were excellent. Mauricio, who dealt with my booking... (read more)

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★★★★★

“First Class Holiday”

Written on: 07/05/2013 by oneJohnboy

My 1st visit to Cuba to celabrate my 70th birthday. The service provided by Quest World Travel from the moment that I first made contact to the return to Varadero airport on the way home was faultless. The transfer to the Telegrafo Hotel to Havana was painless and after a long flight was just what was required. The 4 nights at the Telegrafo Hotel was pleasant, located in a perfect location to explore Havana, with a couple of evenings spent watching the enless ebb and flow of the traffic... (read more)

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★★☆☆☆

“If something goes wrong....”

Written on: 06/04/2013 by plcowley (1 review written)

Sounds like the other reviewers had no problems with their trip. On the plus side, Mauricio was responsive (until he had our money), helpful and flexible (and certainly good value). The Cuban reps were all friendly and helpful. However, we were rung on our UK mobile at 11pm on Christmas Eve (in Cienfuegos) to say we had no hotel for the following night. I contacted Mauricio by email and phone with no reply - it was several hours earlier in the UK. A non-English speaking taxi driver... (read more)

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★★★★☆

“First Visit Cuba”

Written on: 26/03/2013

mco Mauricio Just to let you have our comments on the above, which was a huge success. The flight out and back was jam packed but fairplay to Virgin, their seats are comfortable and the staff efficient and smiley, even in in economy. Also, flight out was quicker than expected and indeed the one back was even quicker. We arrived and were told that the Ambos Mundos had an electrical problem (they I suspect had overbooked for two days) and we were sent off to the Saratoga which it was... (read more)

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★★★★★

“great holiday”

Written on: 13/03/2013

Quest world travel done a great job on my holiday to cuba,hotels were spot on and the tranfers were very good as well.we would book with them again thanks for a great holiday paul/slyvia wootten. (read more)

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★★★★★

“Cuba offers an unforgettable and unique experience.”

Written on: 27/02/2013

My husband and I went to Cuba in February of this year and what a unique experience we had. It is certainly like going back in time to the 1950's, the old buildings and streets and great american cars were to be seen all around Havana. Havana is steeped in History and we found out a great deal about this fascinating city and also the surrounding areas. The people, we found, were very helpful and friendly. One thing we noted is that all the school children were immaculately dressed in... (read more)

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★★★★★

“Trip to Cuba ”

Written on: 29/01/2013 by NettyN

Hello we returned from our wonderful trip to Cuba last Friday – we left 29 degrees and landed with snow at Gatwick !! What a great trip a wonderful place – friendly people – Havana is an experience not to be missed – and the all inclusive was heaven ……….my better half would go back tomorrow Thank you for all your hard work organizing our great trip J (read more)

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★★★★★

“An excellent holiday all round”

Written on: 15/01/2013 by DavidHunter (1 review written)

Cuba was everything and more than we expected. The arrangements/Hotels etc were all first class.Transfers arrived dead on time. Would have liked more time in Havana (but that was our choice)and perhaps a day or two less at the Beach. Having said that the Hotel and Beach etc at Varadero was first class. Great food and nothing to much trouble. The only negative part of the holiday was our experience of imagration and emigration. Both were very long winded, in excess of two and a half hours on... (read more)

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★★★★☆

“Tour of Cuba and relaxation on the beach!”

Written on: 31/10/2012 by AnnClevs

We decided that, if we were to visit Cuba, we needed to see something more than just a beach and we particularly wanted to visit Havana. We started making tentative enquiries and found Mauricio at Quest World Travel really knowledgeable and helpful. He recommended the Pearl of the Caribbean Tour which would take us around the North West of Cuba. This tour starts on a Friday to coincide with the arrival, on the Thursday evening, of the Virgin flight from Gatwick to Havana. We wanted a... (read more)

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★★★★★

“superb personal 5* service ”

Written on: 25/09/2012 by NellyTW (1 review written)

For holidays to Cuba, this agent is the best. They individually listen to your requirements, make suitable hotel recommendations based on their indepth knowledge and personal experience and make all the necessary arrangements. I have no hesitations in recommending them to anyone planing a holiday. The service provided by Quest World was 5* Although we did have a few hiccups on our holiday - we sat at different ends of the plane on the flight out, the taxi from Varadero to Santa Maria broke... (read more)

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★★★★★

“Arranged my family the perfect Cuban Holiday”

Written on: 21/09/2012 by dixonpr1

I wanted to travel all over Cuba but did not want the hassle of arranging hotels and cars as I know this can be very difficult in Cuba. Quest set up a 4 centre holiday that covered all the main centres (Havana, Santiago, Trinidad, Varadero) and arranged all the travel between. They also recommended certain hotels for location and others because they better suited our family. I think in the 2 weeks we were in Cuba we got a real flavour of the country from the history, streets, countryside... (read more)

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★★★★★

“The Best Honeymoon and Holiday Ever!!”

Written on: 19/09/2012 by Louisesepou

If anyone reading this is either thinking about booking a holiday or honeymoon though Quest World Travel I highly reccommend it. We chose Cuba for our honeymoon and it was the best decision....not only because of the destiniation but becuase we booked though Quest World Travel. Raj Maurette was extemely helpful, when we emailed her, she would answer back with exactly the imformation we needed and was very knowledgable. It also took us a while to decide on our package and she was very... (read more)

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★★★★★

“Great holiday in Cuba”

Written on: 16/07/2012

Dear Marvin Thank you so much for organising such a wonderful holiday in Cuba. Everything went like clockwork. Cuba is fantastic - the best holiday destination I have been to. Both hotels were excellent. The Telegrapho was particularly good in a perfect location in central Havana. Much better location than the hotels in Mirimar. Blau Varadero was excellent too - lovely bar, pool and beach. Please thank Mauricio for his advice on Cuba. I am so glad we spent the extra day in Havana - a... (read more)

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★★★★★

“Cuba - Havana and Varadero”

Written on: 18/06/2012

We booked our holiday to Cuba through Quest World Travel. We planned to stay three nights in Havana and four nights in Varadero. Quest World Travel were fantastic in sorting everything out, the whole holiday went by without a hitch. The transfers between the two destinations were seamless, the hotels were fantastic and the communication from the guys at Quest World Travel before we went was great. All in all I would not hesitate to recommend this company to anyone planning a trip to Cuba... (read more)

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★★★★★

“Very Friendly Staff”

Written on: 16/06/2012 by cristianemukhtar

Hi Marvin! Just wanted to say that we had a great time in Cuba! The organisation of our holiday went very smoothly with no trouble and all went very well with the transfers.The hotel Parque Central, in Old Havana, was excellent, very well located with lots restaurants and bars nearby. The Blau Varadero Hotel was also great and is right on the most beautiful beach/sea I have seen! There was plenty of food and drinks, we eat so much! Thanks for all your help in organising and planning and... (read more)

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★★★★★

“A week in Cuba, May 2012”

Written on: 11/06/2012 by JonathanGreen270682

Quest World Travel were great from start to finish. The Booking was easy and the staff most helpful. They will tailor your holiday to exactly how you wish. The holiday itself was one to remember, helped due to Quest's marticuous planning and personal touch. Everything worked to plan, from transfers to hotel check-in. We really felt like VIP travellers. A week or so after I returned to the UK, I received a heartfelt gift to help me relive the holiday- a very nice gesture indeed. I would... (read more)

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★★★★★

“Wedding in Havana Cuba ”

Written on: 14/05/2012 by RichardSharp (1 review written)

Myself and my then fiance had always wanted to go to Cuba and after a holiday drought of almost 3 years due to the birth of our son we decided to combine the trip with a wedding. We were lucky enough to be looked after by Raj at Questworld travel. I have no idea how big the company is but just dealt with Raj from start to finish. I really liked this as it was reasurring to know you were just talking to one person who knew exactly what we wanted out of our trip and wedding and pulled out all... (read more)

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★★★★★

“Quest Knows Best!”

Written on: 14/05/2012 by daveyboyblye

We contacted Quest for our trip to Cuba. They were super friendly and gave a personal service. Having never been to Cuba we really started from scratch - we wanted to build a nice itenerary with a mix of activity / sight seeing / learning / and chill out. Quest built up an excellent plan to for the 2 weeks in Cuba with all the major hot spots hit and still had time to chill out. All the reconmmendations were spot on and there was no stone unturned! Normally a big trip like this can be a... (read more)

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★★★★★

“Quality service and a first class holiday”

Written on: 27/04/2012 by Bennett3

We knew that we wanted to visit Cuba and experience Havana but little else. Our contact (Marvin) was knowledgeable, patient, supportive and stayed with us when we did not make quick decisions and had to delay the trip by 12 months...flights appear to be the limiting factor and the second year of planning we booked 6 months before the trip to get what we wanted. We divided our 2 week holiday into three parts, the countryside in Vinales, the city - Havana and the beach in Varadero. All three... (read more)

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★★★★★

“Fantastic, let's party”

Written on: 26/04/2012 by Kiran8889

Please pass on our thanks to the cycle tour company. Our guide and driver could not have been more helpful. I would have no hesitation in recommending Quest World Travel to friends, I will be in touch over any future long haul Holidays we are planning Many thanks for all your hard work and the rum miniature - a lovely thought. (read more)

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★★★★☆

“Happy with the service”

Written on: 24/04/2012

Thank you for the kind gift of the miniature Cuban Rum which I received today on my return to work. The whole of our trip to Cuba has been a delight and I was most impressed with all at Quest especially Mauricio who put the package together for us. My only quibble would be one with our room at the Hotel Raquel which, although adequately appointed, had no windows at all and so felt a little like a rather large and comfortable cell! Something that was not alluded to in any of the material... (read more)

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★★★★★

“Trip to Cuba”

Written on: 19/04/2012

Quest travel put together a 12 day trip to Cuba for us. We had a fantastic time, all our hotels were of a fairly good standard, our transport pick ups were all in a good standard of vehicle with very polite, amiable drivers who arrived earlier than required but it meant that we did not have to worry about them turning up. All our drivers were quite happy to wait for us and looked after us extremely well!Our itinerary gave us time in Havana. a move to the coast for relaxation (Trinidad) and... (read more)

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★★★★★

“Havana and Varadero”

Written on: 18/04/2012 by derrickontour

We've been back from Cuba for a few weeks now and just getting over the brilliant experience. Thank you for handling our travel so well, we really loved Parque Central and Havana generally. Four days was probably just enough, but we have an appetite to return in a few years time. Varadero was just lovely, the Hotel Iberostar Varadero was spot on, all the people we met were so friendly! The food was as good as we've had in any AI Resort, so from some reviews elsewhere I found nothing... (read more)

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★★★★★

“Fantastic, really”

Written on: 04/04/2012 by Thethy

Special thanks to Raj and Mauricio for organizing a great trip for us. Overall we had a fantastic journey. Something though was a bit disappointing. Upon arrival to Conde de Villanueva Hotel where we were suppose to stay for 4 nights we were told by the reception that we had to move to another hotel in the area because of some electrical fault in some of the rooms in the hotel. I understand that we weren't the only people this happened to; it’s just that the Conde looked SO much nicer when... (read more)

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★★★★☆

“Whole Cuba Tour”

Written on: 28/03/2012 by RoyJealouse

The "14 night combi tour" tour was very comprehensive covering the West and the East of Cuba. All the hotels were good but the ones in Trinidad and Santiago were excellent. The food was very good in those hotels with really good buffet restuarants for dinner and breakfast. In fact all the breakfast were good. The other meals were all good but a little repetative, chicken, pork or shredded beef. The variety of types of restuarant was good, i.e. nature reserves, farms etc. The kitchen hygene... (read more)

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★★★★★

“HOLIDAY IN CUBA ”

Written on: 21/03/2012

I have just returned from a 10 day holiday in Cuba arranged by Quest World I had requested a holiday with 3 different stop overs with 2 named two hotels and one in Havana with private transport for all transfers I have to say I was completely delighted with the treatment we received all transfers were on time actually early which is a novelty in Cuba and the Hotel chosen by the company for us in Havana was fantastic I have absolutely no hesitation in recommeding Quest World Travel to... (read more)

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★★★★★

“Tour of Western Cuba”

Written on: 18/02/2012 by snotax

We wanted to see something of Cuba, spend some time in Havana and have some time to relax. Quest seemed to have the most interesting options and we went with their tour of Western Cuba. Mauricio and Raj were really helpful offering to switch the order of the itinery and swap hotels if we wanted. In the end we stuck with their recommendations and were glad that we did. All the hotels were good, we had no problems with any of the reservations or transfers allowing us to relax and enjoy the... (read more)

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★★★★★

“Fantastic Service”

Written on: 16/11/2011 by Jacknayler (1 review written)

When planning our trip to Cuba, Mauricio and the guys at Quest World Travel could not have been more helpful. We decided that it would be best to book a package trip as we did not know Cuba at all and trying to book things via websites didn't seem the easiest route. We had wanted to travel to Cuba for a long time and spent a long time saving up our modest budget. Having thoroughly researched what Cuba had to offer we knew the sort of trip we wanted, and time available but failed to find the... (read more)

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★★★★★

“Fantastic trip with Quest2Cuba”

Written on: 24/10/2011 by suzannetallon (1 review written)

This was my second trip to Cuba and I had a wonderful 2 weeks. Quest2Cuba were extremely knowledgeable and reassuring prior to the trip and were happy to take many calls to go through every detail of the trip. They were also very helpful in helping me to decide which holiday option and Cuban destination to go for based on what kind of holiday I went to. Having spoken to other holiday makers in Cuba who went with big holiday agencies- I have to say that we had a MUCH better experience! We... (read more)

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★★★★★

“Quest to Cuba”

Written on: 29/09/2011 by sangel

I had a supurb holiday to Cuba booked and arranged by Quest to Cuba. They arranged all internal transport excellently - which was hassel free for me! They even sent a little bottle of rum through the post after I returned! Now that's service! Brilliant holiday, Excellent service - I would book with them again. Sophie Angel (read more)

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★★★★☆

“Great recommendations”

Written on: 26/09/2011 by turnertribe

Mauricio immediately understood the quandaries I faced in compromising between my husband and my desire to travel around Cuba and our teenage sons abhorrence at the thought! He suggested a three centre holiday comprising Havana, Trinidad and Varadero with a day trip out to Pinar del Rio during the Havana stay, a couple of hours in Cienfuegos on the way to Varadero and a stop in Santa Clara on the way to the beach at the end. It was a great combination. The Sevilla Hotel in Havana was... (read more)

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★★★★☆

“Quest2Cuba”

Written on: 05/09/2011

We went to Cuba with Quest2Cuba this August and were very happy with how it was all organised. We didn't have to do anything, the team at the Quest2Cuba organised the whole lot and all we had to do is to turn up. Thank you all for your help and next time we go to Cuba it'll definitely be with you guys again. (read more)

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★★★★★

“Back from Cuba”

Written on: 27/05/2011 by thegtrotter (1 review written)

Just a quick note to say thank you to Mauricio and the rest of Quest2Cuba’s staff. We have just returned from Cuba after a ten day two centre holiday to Havana and Cayo Largo. It was a fantastic holiday and everything was great. The reps in Cuba were very helpful and efficient. A particular mention for Sonia in Havana. I will be recommending Cuba and Quest2Cuba to all our friends. I am sure we will go again. (read more)

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★★★★☆

“ ”

Written on: 18/05/2011 by chichocojo


We had a most enjoyable time and our thanks to Mauricio from Quest2Cuba(Quest World Travel) for his hard work in sorting out flights that enabled us to fly from Bristol and avoid the arduous journey from Devon to Gatwick.

You might be interested in the following comments.
We were pleased as it worked out that we had the extra day at the beginning in Havana,the actual tour only has one full day there and to be honest this is not enough to get the best out of this fascinating city,if the... (read more)

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