4U Hosting www.4uhosting.co.uk - Pre May 2005 Reviews

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From May 2005 this company came under new management. We have allowed two pages of reviews to be set up to properly reflect the service that the company has offered.
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Latest Reviews

★★★★★

“Signed up with 4UHosting (www.4uhosting.co.uk) last...”

Written on: 12/04/2005 by FrancesL (1 review written)

Signed up with 4UHosting (www.4uhosting.co.uk) last month and I have not had a single problem, My domain was set up and online within 10 minutes YES 10 MINUTES! of registering it. I raised a support ticket to ask a general question and it was answered within a couple of hours.

I think if you want straight forward no hassle hosting and you don't fanny around, 4u are great.

Some hosts are charging £100 for the same comparable package you can get for £29.99 if you want the best hosts pay the… Read Full Review

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★★★★★

“I have hosted my two personal and one non-profit...”

Written on: 07/04/2005 by dwmyhill (1 review written)

I have hosted my two personal and one non-profit organisation websites with 4uhosting for the last year, all on their 'linux plus' packages (£49.99/yr). It's cheap, very cheap, compared to competitors but to an extent you do get what you pay for. They are honest in their FAQs on their website in stating that they have around 98% server uptime, which seems to be accurate in my experience - my websites have only once been inaccessible and even then only for a few minutes.

The support can… Read Full Review

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☆☆☆☆☆

“I posted a review on here about 4 months ago pretty...”

Written on: 14/03/2005 by 4UHOSTINGKISSMYASS (1 review written)

I posted a review on here about 4 months ago pretty much saying the same as everyone else. I actually got a reply from probably the only guy working there saying that they will not refund my money and that it was my fault my website wouldn't work!!! Which is total rubbish. They also asked for evidence of me contacting them for help so I emailed them a load of tickets which they would not accept due to their help system being dodgy from November til January!!! So no refund.

Ive written to… Read Full Review

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☆☆☆☆☆

“I am also a customer of 4U Hosting and I am having...”

Written on: 10/02/2005 by RoderkRoth (1 review written)

I am also a customer of 4U Hosting and I am having exactly the same problem as many of you. I can't access any features anymore, my web mail doesn't work, the sub domains don't work, Databases are being shut off and now I can't access my Control Panel.

I would like to know how we would go about cancelling our account before it gets auto billed. There must be a way, otherwise this is beyond committing fraud and something seriously needs to be done about this website!

Please contact me in the… Read Full Review

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☆☆☆☆☆

“Signed up with 4U Hosting (or seemingly with this...”

Written on: 03/02/2005 by JBrew (1 review written)

Signed up with 4U Hosting (or seemingly with this person as it appears as if it's a one-man band judging by the lack of support) on the 29th of Jan 2005. Once the nameservers had been changed (made the error of switching to them due to the attractive price of their 500mb package) the site was up for about 24 hours and the c/panel worked. Outgoing email didn't work and the first of 3 support tickets was issued. It's now 3rd Feb, the site has been down since approx 2pm on the 2nd Feb, more… Read Full Review

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☆☆☆☆☆

“4uhosting.co.uk are arrogant, ignorant, cheeky,...”

Written on: 26/01/2005 by dindorp (1 review written)

4uhosting.co.uk are arrogant, ignorant, cheeky, unhelpful and totally disinterested in resolving any problems, even when caused by their own inaptitude, the only two answers they seem able to provide to any question is 'we have no issues' and 'ticket closed', (which they are extremely good at).
Beware of this host!!!!… Read Full Review

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☆☆☆☆☆

“4U Hosting (www.4uhosting.co.uk) is rubbish and the...”

Written on: 13/01/2005 by ardslad12002 (1 review written)

4U Hosting (www.4uhosting.co.uk) is rubbish and the owner is a cowboy… Read Full Review

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☆☆☆☆☆

“4U Hosting (www.4uhosting.co.uk) is a classic case of...”

Written on: 11/01/2005 by stealth1701 (1 review written)

4U Hosting (www.4uhosting.co.uk) is a classic case of a company offering the moon for a cheap price and then finding out they don't have the experience or technical knowledge to cope!

I was so impressed by this company's customer service back in April 2004 that I wrote a glowing letter to them which they have as one of the customer testimonies on their home page. With the inability to receive emails any more and 4UHosting not responding to any email, support ticket or telephone I now REALLY… Read Full Review

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☆☆☆☆☆

“4U Hosting (www.4uhosting.co.uk) are possibly the...”

Written on: 08/01/2005 by Thiassi (1 review written)

4U Hosting (www.4uhosting.co.uk) are possibly the worst hosting company you could ever chose.

I moved to them because they offered a good deal on hosting and a good price. I wish I had stayed at my previous hosting company and spent the extra cash.

This company should be investigated by a watchdog as soon as possible so no more people will be conned and lose money… Read Full Review

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☆☆☆☆☆

“4U Hosting (www.4uhosting.co.uk) provide NO support...”

Written on: 05/01/2005 by nickturner (1 review written)

4U Hosting (www.4uhosting.co.uk) provide NO support here whatso ever!!!!… Read Full Review

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☆☆☆☆☆

“My story of 4U Hosting (www.4uhosting.co.uk) is...”

Written on: 18/12/2004 by TimC (3 reviews written)

My story of 4U Hosting (www.4uhosting.co.uk) is similar to the rest. Initially after a phone call to them it all worked. Then after paying for a domain and hosting upgrade nothing more. No tickets answered, phone calls ignored. I have moved my site through the offices of Nominet, which is another £17 odd that I shouldn't have had to spend on top of the new hosting I have had to pay for elsewhere… Read Full Review

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☆☆☆☆☆

“Signed up to 4uhosting with a basic package and .co.uk...”

Written on: 30/11/2004 by welshdemon (6 reviews written)

Signed up to 4uhosting with a basic package and .co.uk name on 25th of November. Automated signup took £45.00+ payment instantly, and I have no hosting package whatsoever. They do not answer emails/support tickets, and certainly do not answer the telephone, even if you hold for all 4 hours which the telephone lines are supposed to be open (11am-3pm! wow). Thank god for speakerphone or my arm would have dropped off.

DO NOT USE THIS COMPANY.
I have wasted £45.

I have what I believe to be the… Read Full Review

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☆☆☆☆☆

“I've submitted four support tickets to 4U Hosting...”

Written on: 27/11/2004 by suanzes (1 review written)

I've submitted four support tickets to 4U Hosting (www.4uhosting.co.uk) over the last ten days and got no response whatsoever - no-one answers the phone either.

They've done this before, where they've abandoned their customers - only this time it seems to be permanent. I can only assume they've gone bust, although it appears they'll still accept money through their automated ordering service.

They should be strung up… Read Full Review

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Gotrek's Response to suanzes's Review

Written on: 30/11/2004

Sounds pretty much like my own experience with them. My credit card company is in the process of refunding me and claiming the money back from 4uHosting.

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☆☆☆☆☆

“it's 5 days since I submitted my first support ticket...”

Written on: 25/11/2004 by mediaczar (1 review written)

it's 5 days since I submitted my first support ticket to 4U Hosting (www.4uhosting.co.uk). Nothing. On phone -- neither support nor sales dept answers.

Don't know about reliability, and - at this rate - am unlikely to find out. I'm not going to trust my business to a company with no support.

Yes, I'm angry, and my ratings reflect this - rather than a more rational/measured approach, but it looks to me like someone reckons they can get away with this without appropriate staffing, and that… Read Full Review

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☆☆☆☆☆

“setting up an account with 4U Hosting...”

Written on: 20/11/2004 by sharrj (1 review written)

setting up an account with 4U Hosting (www.4uhosting.co.uk) was reasonably accessible although it required a phone call which could only be placed between 11am and 3pm when I am at work
This first phone call was answered and my account activated straight away - up to that point it seemed to be a good service.
Unfortunately from that point on I have recieved no help whatsoever- no response to emails and no phone being answered. I am not able to use the site - my login details are not… Read Full Review

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☆☆☆☆☆

“After multiple long phone calls and several support...”

Written on: 17/11/2004 by sculptex (3 reviews written)

After multiple long phone calls and several support tickets remain unanswered from www.4uhosting.co.uk. Trouble is, they used to be pretty good.

Tried looking up company information and best I got was two addresses in Leeds and a phone number but with no answer as yet.

All I want is them to release my domains away from their hosting!!!

Anyone care to discuss in my general forum?
http://www.sculptex.co.uk/phpbb/… Read Full Review

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☆☆☆☆☆

“I set up an Advanced account with www.4uhosting.co.uk...”

Written on: 15/11/2004 by pas2004 (1 review written)

I set up an Advanced account with www.4uhosting.co.uk and paid £93. Forwarded my site to their servers and nothing happened. Sent 4-6 tickets for help on getting the site up with no response.

I then sent maybe 4 emails asking for a refund, still no response. I dont even think this company exists as a hosting company!!!

So all in all, the poorest service i have come across. Will try the help line again tomorrow...tried a couple of days ago and got a recorded message!!

DO NOT USE THIS… Read Full Review

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☆☆☆☆☆

“Since setting up an 'advanced' package with 4U...”

Written on: 29/09/2004 by wildheart1962 (1 review written)

Since setting up an 'advanced' package with 4U Hosting, I've experienced a whole range of problems. There has either been no response from support (ticket system), or rude response.

Avoid this company. This experience has cost my company a lot of money in wasted time and non-working websites. I guess you get what you pay for.

In summary:
Bad, rude and mostly non-existent support.
Servers down several times a week, and recently limited to only operate 9am - 10pm
Mail servers rarely… Read Full Review

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