Monarch Midi Reviews

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★★★☆☆
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Monarch Midi

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Latest Reviews

★★★★★
Monarch Midi

“Monarch Midi - Keep Everything Looking Like New!”

Written on: 12/11/2013

We have had a Monarch Midi Softener in our home for the last 4 years. After investing in a new bathroom and kitchen after renovating our property we decided to keep everything looking shinny with the addition of a water softener. We are in a hard water area in Suffolk and have suffered before reduced life spans on kettles, showers and more recently out boiler! We were not going to be caught out again. The size of the Monarch Midi was one of the key selling points - it was very snug under out… Read Full Review

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★☆☆☆☆
Monarch Midi

“poor performance”

Written on: 20/09/2012

Bought softner just over six years ago whilst living in Hertfordshire - another hard water area but had no problems. Moved to Norfolk and installed softner into new kitchen. Allegedly, according to Monarch "there is something in the water" causing the resin to explode. Now faced with a having to replace water softner as Monarch have washed their hands. Monarch claim to have "proven reliability" " proven performance" and are "suppliers to H.M the Queen's Estate at Sandringham" The same water… Read Full Review

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Keith1829's Comment

Written on: 03/07/2014

Why fit a water softener in Norfolk, when I was there it was the softest natural water I've ever known.

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★★★★★
Monarch Midi

“Simple, easy and good value”

Written on: 08/03/2012 by rags2richesj (1 review written)

I have had a Monarch midi water softener for over a year now. I have never had a problem with it and it doesnt use too much salt. I ordered it one day and got it delivered the next day and they helped arrange all installation of it with a local plumber. Looks good and has reduced the hardness of our water significantly. Highly recommended… Read Full Review

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★★☆☆☆
Monarch Midi

“We purchased a Monarch Midi. Manufacturer's...”

Written on: 16/05/2011 by Mark Miles Lea (1 review written)

We purchased a Monarch Midi. Manufacturer's instructions state the unit should be installed as close as possible to the mains water supply. Our water supply enters in the bathroom (single storey dwelling) so that's where we installed it. The unit produced so much condensation water ran out of the cupboard onto the floor. When we went to Monarch to ask what to do, Monarch were very defensive. Monarch told us we should not have installed it in a bathroom as it was dangerous to have electric… Read Full Review

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Guest's Response to Mark Miles Lea's Review

Written on: 22/06/2011

I can't see how fitting a product in a location that breaks building regs can be the fault of the manufacturer, or how that can affect the ease of use, style or value for money of the product. Condensation will be a problem with this and any other product full of cold water that is installed in a potentially humid environment.

The only real issue here seems to be of the service received which sounds like sound advice from the manufacturer and a lack of experience which has presumably now been gained!

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Godxyon's reply to Guest's Comment

Written on: 25/02/2014

I do not believe that this siting contravened any AD regulation so long as it was placed with specific zones away from water/steam sources and is hardwired into a fused flex outlet rather than a standard 13A plug. And most likely was in a cupboard anyway inside the bathroom so don’t see the issue. That said, it is indeed a poor place to site due to the presence of humid warm air that would condence on the cold plastic surfaces of the unit. The same is for any cold pipework feeding the unit only the surface area is considerably less and so likely evaporates when the room is vented. Just feel the copper pipework to see if it is wet which I would put money that it is. A simpler solution would have been to insulate the unit much like a HWT. This is not a perfect solution but may have been sufficient to deter the volumes of condensation being discussed to acceptable levels. However I am afraid the fact remains that this is not a manufacturers problem but the installers. It may though raise the issue of why these (any) water softeners are not pre-insulated much like modern HWTs or say toilet cisterns within walls/panelling (or in fat are they??)
We suffer from mould forming on CW pipework under our sink and on the internal water pipes, which have req us to insulate from the warm house air to prevent re-occurance.
I have been undertaking quite a bit of research on types of WS and have settled on the monarch MIDI due to its much lower purchase and low running costs compared the current trend for much smaller twin cylinder units (Kinetico,Harveys, M2, Plumbsoft etc) that need to regen after supplying only 500l of water compared to the MIDI which will supply 2420l. Yes it appears to use more salt and water during regens on paper but then only need to do them 5x less! So with a bit of simple maths the savings on the MIDI are pretty evident to me. The only downside I can see are the need to use tablets rather than blocks which are, lets face it more messy to use (but then much cheaper too!) I have no comment to make regarding reliablity on the Monarachs_MIDI but do say that it has a 7 year guarantee (2years labour only) which can be extended to 10 years with their 1/2 price offer when filling in reg card of only £80. Gude Price for MIDI is about £480 btw supply only.
Oh and also forgot, the flow capacity is a full 50% over what the small twin tank variations seem to supply at max 75l/min rather than 50l/min which will mainatain shower performance and help multiple users at the same time. Win win to
I will update with a user review after installation.....hope I was right.

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Sbm12's reply to Godxyon's Comment

Written on: 20/07/2014

Hi, thanks for the overview above. What's the verdict on the MIDI now you have installed it? I've been doing a lot of research and have also now decided to go for a single cylinder metered unit. Did you look into any of the EWT options?

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Guest's Response to Mark Miles Lea's Review

Written on: 01/07/2011

The unit dod not "produce" condensation: water condensed on it.

Siting of water softeners can be problematic, but nothing any decent plumber cannot sort with a bit of common sense. I have installed 100's of these units and they are very reliable but from time to time have to tell people that the cost of the unit will be less than the replumbing required to locate it in a sensible place. That most often happens in houses that have been extended or have the mains water supply coming in the house in a dumb place.

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