Autoglass Reviews - www.autoglass.co.uk

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Quick friendly service”

Written on: 29/06/2016 by jbw49 (1 review written)

Windscreen was smashed but driveable, so managed to drive home. Called Autoglass and staff member made booking and paying process quick and simple. Fitter called about 20 minutes before appointment to say that he was on his way. Experienced and efficient, he did the job and was very tidy. All in all a very good experience… Read Full Review

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★☆☆☆☆

“liars”

Written on: 27/06/2016 by quiny (1 review written)

Never use this company they will lie to you about the appointment they will book it on a day you cannot do just to be bloody minded .you complain and they give you a time slot and someone else in the company will change it just to P you off off LOTS OF CHOICE OUT THERE SO DONT HAVE YOUR CAR INSURANCE WITH A COMPANY THAT USES THEM… Read Full Review

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★☆☆☆☆

“Terrible Company”

Written on: 27/06/2016 by lkGarrison1994 (1 review written)

Booked these by the online system, had a reply email from them confirming the appointment but no one turned up.I then went on to the online chat to find out why no one turned up, to be informed that they wasn't sure how i was paying, although they had my insurance details.Do not use this useless company… Read Full Review

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★★★★★

“Brilliant Service All round”

Written on: 26/06/2016 by ph1mgt (1 review written)

From the time I was reffired from my insurance company till the time of the new screen fitted absolutely brilliant service. Even after me ordering the incorrect screen (twice) the service was first class. asked for Sunday service technician arrived 80.30 called fiffteen minutes before hand, really helpful guy with advice and technicial knowledge of many years experience. Call centre staff also exselent phone manner and very helpful. Absolutely no hesitation in recomending Autoglass… Read Full Review

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★★★★☆

“First class”

Written on: 24/06/2016 by jerox (1 review written)

First class job very professional. Spot on with time and very good job done… Read Full Review

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★★★☆☆

“Professional and prompt repair, after a week waiting.”

Written on: 23/06/2016 by smackie11a (1 review written)

I called Autoglass as they are my insurers nominated repairer. No issue getting through but after a short discussion it became clear the earliest they could replace my windscreen was in a week’s time. I explained that the screen was in a pretty bad state but the response was, 'do you have another car you can drive?' Great help that! On the day comms with the technician were excellent. the person I dealt with was knowledgeable, prompt and did a 1st class repair. I was very pleased. Just a… Read Full Review

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★☆☆☆☆

“Rude Costumer Service”

Written on: 20/06/2016 by Ethanh1991 (1 review written)

Was meant to have my side window replaced in may after I contacted Autoglass and gave all my details to them on our first phone conversation specifing the home address and the work address(also mentioning that weekdays the car will be with me at work and weekends at home)-details that the operator "placed" into their system.On the first atempt of replacing the window the engineer came with missing parts (not sure if he even had the actual window with him either)-altho i did specify the make and… Read Full Review

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★★★★☆

“Gersh, your excellent fitter, efficient,...”

Written on: 20/06/2016 by Senrab (1 review written)

We were highly cheesed off with Autoglass, having to wait 3 weeks for a new rear window and having to pay an exhorbitant £90 excess, which is totally unjustified. The temporary repair consisted of what appeared to be cling film instead of perspex with ripped open when driving, let the rain in and set off the car alarm. However your fitter Gersh when he finally arrived did an excellent job, he rang us before he arrived, he was highly professional, cleaned up every scrap of broken glass and was… Read Full Review

Harryhenderson's Response to Senrab's Review

Written on: 20/06/2016

For safety and legal reasons perspex cannot be fitted to a rear window. The £90 excess is what your insurance are charging you. Autoglass only collect it on their behalf. It is gallng you have to pay for something that 9/10 is not your fault but if you paid outright for glass it would be far far more.

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★☆☆☆☆

“They took my money but never turned up to do the job”

Written on: 20/06/2016 by Harrissh200 (1 review written)

I contacted Autoglass through my car insurer because I had a chip in my windscreen that I wanted repairing. Autoglass then took my payment for this job over the phone, along with two contact numbers,in case the engineer needed to contact me. I was then sent my time alot by email. Not only did the engineer not turn up, but he did not even contact me to let me know. Autoglass are nothing but liars, so steer well clear cos there are plenty more windscreen people out there. … Read Full Review

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★★★★★

“Repairs”

Written on: 17/06/2016 by 22Lamb (1 review written)

Rang at 4pm, arrived at 5pm repaired by 5.30 Brill… Read Full Review

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★★★★★

“windscreen replacement”

Written on: 17/06/2016

The technician arrived promptly at the time I was given, and after a brief chat, started without any delay. I was surprised, when it began to rain, when he began to unwind a canopy from the roof of his vehicle which protected the whole job. After he had finished I examined my car and I was very satisfied with the speed which he took to do the job and the quality of the whole installation. Worthy of recommendation… Read Full Review

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★★★★★

“Windscreen replacement”

Written on: 13/06/2016 by McManusps455 (1 review written)

First class job from the engineer who came to replace my windscreen Polite honest true to he word on time to me this guy is a true pro credit to the company… Read Full Review

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★★★★★

“windscreen”

Written on: 04/06/2016 by KaelBullock (1 review written)

Thankyou for the quick responce in fitting my new windscreen.The person that fitted my screen was very polite.He made a nice job and left me with no mess,I would recommend you to family or friends.One Happy Customer… Read Full Review

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★★★★★

“Excellent service”

Written on: 03/06/2016 by Kyleeb443 (1 review written)

Arrived within the time slot, very efficient service. Would definitely use Autoglass again… Read Full Review

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★★★★★

“Superb service by the Autoglass team”

Written on: 01/06/2016 by leogra (1 review written)

From the onset the service was excellent.Once the booking was confirmed I was kept up to date with E-mail as to what was happening.On the day of the repair a phone call informed me as to when the team would arrive. On arrival I was told exactly what would happen when they replaced the windscreen. The team then commenced to do a 1st class job quickly and efficiently and I was very happy with the result. As I have already said service was superb and I would certainly recommend… Read Full Review

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★★★★★

“123456JT”

Written on: 30/05/2016 by WyattGreen (1 review written)

Service was friendly, quick and efficient. Very happy… Read Full Review

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★★★★★

“Very good and efficient service”

Written on: 29/05/2016 by SylviaRosina (1 review written)

The front windscreen on our car was broken by a stone. We contacted Autoglass immediately and they arranged the appointment with the minimum of fuss. Their representative arrived exactly in the time slot given and the work was carried out very quickly and efficiently and without any mess at all. We would not hesitate to recommend the service at any time… Read Full Review

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★★★★☆

“VERY EFFICIENT ONCE THEY CAME”

Written on: 26/05/2016 by CMAXWITHACRACK (1 review written)

I was disappointed that the first appointment was a week ahead! But the job was done very efficiently and I was please with the fitter and his work… Read Full Review

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★★★★★

“Very good service”

Written on: 24/05/2016 by Joannabarham (1 review written)

My auto glass rep was polite courteous and very efficient. He rang me & gave me notice of his attendance, turned up when expected and left no mess… Read Full Review

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★★★★★

“A most efficient service. Called twice to confirm...”

Written on: 24/05/2016 by nattwood (1 review written)

A most efficient service. Called twice to confirm arrival detail and arrive on time. Very pleasant young man, courteous and friendly. Work was clean and no mess, quickly carried out and clear instructions of when to use. … Read Full Review

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