Autoglass Reviews - www.autoglass.co.uk

★★★★☆
4.4 / 5
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86% of users recommend this
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Latest Reviews

★★★★★

“Excellent service!”

Written on: 03/12/2016 by MatthiasWade415 (1 review written)

This was excellent. The autoglass engineer turned up dead on time and efficiently replaced my windscreen. He was polite and professional. The only disappointment was that he wasn't stocked with the windscreen wipers I needed and I now have to source some from elsewhere. Despite this I was very pleased with the service provided… Read Full Review

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★☆☆☆☆

“Absolute joke”

Written on: 28/11/2016 by dfCrockett39 (1 review written)

Rang for appointment but had to wait 10 days,was given time slot of 3pm -8pm, someone rang me at 1.30 saying on his way, but partner was still at work WITH car thats why arranged 3-8, so now have to wait another 4 days for repair. Could of had it done locally within 3 hours! Would definitely not recommend autoglass to anyone. Let's see what happens with Fridays appointment!!… Read Full Review

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★★★★★

“Repair to windscreen”

Written on: 26/11/2016 by west55wood (1 review written)

Following a stone damaging my windscreen I rang up Autoglass via Liverpool Victoria on Thursday 24th November to make an appointment suitable to me for the following week.Next day the firm rang to say could their Technician call within the hour to undertake a repair.A gentleman arrived and promptly facilitated a repair,explained what he had done and departed half an hour later.First class service both from staff on the telephone and the technician who was a pleasant/friendly person… Read Full Review

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★☆☆☆☆

“Unreliable service ”

Written on: 23/11/2016 by CharlieLaverty (1 review written)

Reported the windscreen damage with in the hour of it happening by a nice big lorry. Autoglass was to come out next day waited all day got a phone call to say they couldn't make it so day four now someone turns up and cant repair it so replacement needed appointment scheduled for next day now day five got a phone call saying they dont have glass in stock after another day wasted they wanted to reschedule another appointment so i just cancelled because i just dont have time to be sitting… Read Full Review

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★★★★☆

“What a Crack”

Written on: 23/11/2016 by PrincessJohnston338 (1 review written)

I unfortunately suffered a cracked windscreen after a lorry very kindly threw a stone at it!! The process of contacting Autoglass (via the insurance)was easy and painless. The guys kept me informed of progress via email and text. The guy who completed the job was on time friendly and very tidy. No hassle experience which is what we all want these days, Cheers… Read Full Review

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★☆☆☆☆

“Never again will I use Autoglass”

Written on: 17/11/2016 by geMcNally137 (1 review written)

my insurance company put me in touch with Autoglass to replace a rear window. When they arrived they took out the broken window and then said that they have the wrong window and I would have to wait up to 7 days and suggested that I don't drive the car. I contacted my insurance company and asked for another company to carry out the work as I couldn't wait that long. The next day a different company arrived and put in the new window but said that a plastic strip that was on the old window should… Read Full Review

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★★★★★

“In Safe Hands ”

Written on: 17/11/2016 by Young186 (1 review written)

Today I had my windscreen replaced, the technician was, polite, helpful and friendly. He arrived when he said he would explained everything in detail on what he was going to do and then got the job done. I personally could not fault the service from the first phone call to the finished job… Read Full Review

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★★★★★

“Fantastic Fitter - First Class”

Written on: 14/11/2016 by Nickimalta (1 review written)

Just like to say thank you very much for the excellent service! Pleasure to meet your windscreen fitter! Really friendly and he's done a great job! Could not believe my eyes when I opened the car to get in he'd even hovered it all out for me! Big thank you. 10/10… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 13/11/2016 by yates142 (1 review written)

Carried out windscreen replacement to a first class standard,highly recommended… Read Full Review

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★★★★★

“excellent service”

Written on: 07/11/2016

The engineer who replaced my windscreen was very efficient and very pleasant. He arrived at the time he said he would and carried out the replacement. He left clear instructions when I could drive the car again and also advised about using car wash systems. I would recommend Autoglass. I booked my appointment online… Read Full Review

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★★★★★

“Great Job Well Done!”

Written on: 04/11/2016

Wanted to write to say what a great Job your engineer did on our replacement window today. he rang 15 mins before he arrived cleared out all the broken glass.He did a very good job most helpful,and a great asset to your company. I was annoyed I had to have the job done because of someone breaking into the car. The work was done to a great standard … Read Full Review

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★☆☆☆☆

“Gave Up”

Written on: 28/10/2016 by Pedroo208 (1 review written)

Gave up trying to get my windscreen repaired after wasting three mornings waiting for no shows… Read Full Review

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★☆☆☆☆

“Let down again”

Written on: 18/10/2016 by zuDoherty6 (1 review written)

I have been given a third appointment and the excuses keep coming in!!! 4 times Ive been let down by Autoglass now! I don’t understand how the biggest UK glass replacement company keeps failing! I’ve been offered a £30 voucher to compensate me. I’ve lost 10 times that money due to time of work and waiting for them to show up. I do not rate this company and recommend you steer clear from Autoglass… Read Full Review

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★★★★★

“Windscreen replacement”

Written on: 14/10/2016 by Rileyrc156 (1 review written)

Excellant service arrived ahead of estimated time, very professional and would reccomend… Read Full Review

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★★☆☆☆

“Mediocre”

Written on: 14/10/2016 by HezekiahRafferty (1 review written)

Let down for first appointment after waiting through my complete 4 hour appointment slot only to find out the technician had called in sick and no one had the courtesy to contact me. At the second appointment the communication was better, but considering my appointment was between 2 and 6, the technician didn't arrive until 6.30 and then I had to wait a further 30 mins for it to be fixed. The technician was very polite and professional though once he arrived! … Read Full Review

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★★★★★

“jeep commander replacement windscreen”

Written on: 12/10/2016 by irenerich (2 reviews written)

first class very good corespondence and excelent staff that did the work, thorough and clean… Read Full Review

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★★★★★

“New front screen”

Written on: 06/10/2016 by parra6 (1 review written)

Fantastic service from start to finish. All it took was one phone call,my insurance was checked and i was given date and time. The fitter arrived on time after a quick call to say he was on the way. He was polite, friendly, and very professional,i could not fault him, top marks. I was also most impressed a second but smaller van turned up he was an inspector just checking to make sure everything was going right. This sort of service cannot be faulted,thank you… Read Full Review

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★★☆☆☆

“Repaired windscreen”

Written on: 03/10/2016 by Alfiejim60 (1 review written)

Staff good repairs not had a stone chip repaired a week later got another stone chip on both occasions an hour after them leaving the 2 stone chips looked no different repair wise what a joke … Read Full Review

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★★★★★

“Great Service”

Written on: 27/09/2016 by Sharpehe375 (1 review written)

We were die to go on holiday and windscreen could not be replaced until the Wednesday. We received assurance the car was safe to drive. We received a text the day before with a time. We received a phone call half hour before arrival. The job was carried out within the hour. We were seriously impressed with the service we received especially as we were on a farm in Wales. Thank you… Read Full Review

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★★★★★

“very professional windscreen replacement”

Written on: 23/09/2016 by Beasley424 (1 review written)

Very pleased with the job done. Everything explained before the work began, 2 great guys finished the job in around 45 minutes no mess. Clear instruction about leaving the car stationary whilst glue set etc and avoiding mechanical car wash for at least 24hrs… Read Full Review

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