Autoglass Reviews - www.autoglass.co.uk

★★★★★
4.6 / 5
91.8% of users recommend this
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Latest Reviews

★★★★★

“I can see clearly now!”

Written on: 17/09/2014 by Cruz1988 (1 review written)

The technician telephoned in advance to give an estimated time of arrival. He was very pleasant and did an excellent job. What more can one add? R J C - BRISTOL 15/09/2014… Read Full Review

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★★★★★

“Excellent Efficient Service”

Written on: 12/09/2014 by JRVB (1 review written)

From the initial call reporting the damage to the friendly, timely replacement appointment and quick installation meant I was back on the road in double quick time. Very impressed and all the staff dealt with both on the phone and the email confirmations, and the excellent friendly fitter proves that service does count and can be achieved in this day and age. The fitter in particular was an excellent ambassador for your firm and should be commended. Thank you Auto Glass… Read Full Review

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★☆☆☆☆

“Didn't manage to repair OR replace”

Written on: 09/09/2014

Get a chip fixed quickly, the ad says. But I was advised that they had 'streamline' their branches and so had fewer branches near me. They couldn't come out to replace my windscreen for eight days. I got three emails and a text message confirming when they would be coming, and they took my £60 in advance. Then on the morning of the appointment I was phone to say that two people had phoned in sick and so they couldn't make it, and In fact couldn't come for a further six days - a fortnight… Read Full Review

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★★★★★

“Great service all round”

Written on: 08/09/2014

I have just had my windscreen changed on my BMW I have to say that the service from the call centre to the fitter was excellent - the man that came arrived promptly explained what he was doing and why - what a credit to the company! he was finished within the hour - even with the help of my cat!! Thanks great job!… Read Full Review

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★★★★☆

“happy costumer”

Written on: 05/09/2014 by clairelouise82 (1 review written)

Very pleased with service from start to finish when apt made over the phone very efficent and friendly. On the day of repair technition called to say what time he would be and was when he said he would be. Even in the rain managed ti repair the chip in glass using his canapy. Very friendly and proffesional and they dealt with insurance side so no worrys for myself. Really pleased with work done. Thanks… Read Full Review

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★★★★★

“Speed and efficient repair.”

Written on: 02/09/2014

Your technician was both courteous and efficient as well as speedy and skilled, the work was completed in difficult conditions, half way through it started to rain but no problem, he manouvered his van so that he could deploy the canopy/blind and finish the job. Many thanks from a satisfied customer. Jaguar XF "600 XFJ"… Read Full Review

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★★★★★

“impressed”

Written on: 31/08/2014 by Sammy364 (1 review written)

Excellent service, friendly and helpful staff. Couldn't fault it. Shame all services aren't as good as this… Read Full Review

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★☆☆☆☆

“waiting over a week”

Written on: 28/08/2014 by MyahSlattery282 (1 review written)

i rang auto glass as i have a crack in my window they told me they would come out 1 week later,on the morning they should come out they rang to tell it would take another week NOT exceptable they have cut back that far they can not cope WHAT A USELESS COMPANY… Read Full Review

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★★★★★

“A very happy customer”

Written on: 26/08/2014 by saffy90 (3 reviews written)

Ill be honest their cheery adverts really annoy me, but my lease company uses them, so when I got a massive crack in my nearly new merc front screen, I gave them a call. Now this is one expensive screen with sensors, heaters etc. The guy who fixed it absolutely knew his stuff and repplaced it so it looked like new, Also the rest of the car was unmarked. It unlikely for me to be impressed by any company, but this guy was either very well trained, or just very good… Read Full Review

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★★★★★

“great service”

Written on: 18/08/2014 by auto6 (1 review written)

obviously the technician was new to the job, but explained everything to me, took his time to make sure he did not make any mistakes. A very cheerful and pleasant young man, who did an excellent job, very happy with the whole experience from start to finish… Read Full Review

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★★★★★

“Just the Job”

Written on: 15/08/2014 by 214Finch (1 review written)

Contacted autoglass, at 9am re a chip on the windscreen. By 11am a technician attended at my home. He advised my that the repair may not work but shortly after the chip was repaired and all was well. Really good service by a professional and approachable technician. Would recommend Autoglass to anyone… Read Full Review

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★★★★★

“Very satisfied customer”

Written on: 14/08/2014 by JacquelynBeck180 (1 review written)

The chip could not be repaired. New windscreen fitted in three days from time of accident . I found autoglass to be very efficient from start to finish. The technician informed me an hour before arriving on time, replaced the screen leaving the car clean and tidy. I didn't ask but I assume the replacement wind screen was by the same manufacturer in my case vauxhall model vectra elite. It certainly looks the same. So it's 5 full stars from me. Cannot comment on value for money as covered… Read Full Review

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★★★★★

“Windscreen Chip Repair”

Written on: 13/08/2014 by justinem (1 review written)

The technician could not have been more helpful.He carried out the repair in a very professional & friendly manner.This is the first time that I have needed to use Autoglass,and I would not hesitate to recommend them. As described above there was a lot that I liked about the service,and nothing that I did not like… Read Full Review

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★★★★★

“Windscreen replacement”

Written on: 11/08/2014 by TLSmith (1 review written)

I was very pleased with the service I received, from the friendly member of staff over the phone arranging the appointment, to the professional who fitted my windscreen! Thank you very much!… Read Full Review

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★★★★★

“Quick, professional service!”

Written on: 11/08/2014

Very pleased with the service received! Would recommend to anyone! Quick, hassle-free service! Excellent!… Read Full Review

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★★★★★

“Windscreen Replacement”

Written on: 09/08/2014 by ScarlettBarton (1 review written)

My BMW 4 series was only 2 weeks old when a stone cracked my windscreen. Autoglass were totally professional right from the start. From the lady on the phone who took the booking to the repair specialist who replaced my windscreen. Being a new car I was nervous it would never be the same again. I should not have been. Autoglass turned up on time and replaced the windscreen with a genuine BMW screen, all within 90 minutes. I could not tell it had ever been changed, other than the crack had now… Read Full Review

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★★★★★

“Lloyd was pleasant who came to do my replacement...”

Written on: 09/08/2014

I was impressed by the way your man took me out to the car and looked thoroughly to what had happened to my windscreen before doing the job.He had a very pleasant manner and seemed happy in his job and wanting to do it 100%.When he had finished he asked me to go out to the car again and explained things and not to drive for an hour etc.There was nothing I did,nt like… Read Full Review

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★★★★★

“Really pleased with Autoglass”

Written on: 08/08/2014 by BigblueJag (1 review written)

From start to finish a really good job by Autoglass. The booking service was easy with a very helpful advisor, kept up to date with my bookings via text and emails. The technician cannot be praised enough, very polite, efficient and knowledgeable young man, a pleasure to have him looking after my pride and joy. I would certainly recommend him again for all aspects of his work, a credit to Autoglass. A great service all round, thank you very much… Read Full Review

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★★★★★

“Windscreen replacement”

Written on: 08/08/2014 by Maxim340 (1 review written)

Autoglass were efficient, attentive and friendly with excellent time keeping… Read Full Review

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★★★★★

“Great service”

Written on: 05/08/2014 by Scooby999 (1 review written)

Fitter was a great guy who did the job professionally and quickly,great service from phone call to fitting… Read Full Review

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