Autoglass Reviews - www.autoglass.co.uk

★★★★★
4.6 / 5
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Latest Reviews

★☆☆☆☆

“Very Poor service!!!”

Written on: 25/01/2015 by PaigeCarroll (1 review written)

The worse service ever I had. My car was scratched all round the window by technin!!!!costomer service never replay. technin bring wrong glass and I needed wait more like 3h for fiting… Read Full Review

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★★★★☆

“Excellent service and a first class job ”

Written on: 20/01/2015 by TessaBennett456 (1 review written)

The telephone service is really efficient and the booking and reliability of the technician visit was really good. The quality of the work looks to be excellent… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/01/2015 by GBUW (1 review written)

Great service. Greeted me with a warm smile and fixed the windscreen after telling me excatly what he was going to do and what to expect. Upon completion showed me his work, asked me if there was anything else he could help me with and gave me advice on my windscreen just in case it ever needed replacing! Wish everyone gave serive in this manner… Read Full Review

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★★★★★

“windscreen replacement”

Written on: 16/01/2015 by 217Andrews (1 review written)

Staff member arrived promptly and was smartly dressed in uniform. He was very polite and obliging, also very efficient whilst replacing damaged windscreen. Very pleased with the service....well done… Read Full Review

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★☆☆☆☆

“Shocking Unprofessional job”

Written on: 08/01/2015 by Damian1963 (1 review written)

Shocking service. After getting my windscreen replaced at work I found big and small pieces of glass all over car bonnet. Obviously a rushed job with no care what so ever from the grumpy technician.. Not happy at all!!… Read Full Review

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★★★★☆

“Excellent Service”

Written on: 02/01/2015 by Gauthier150 (1 review written)

The Autoglass web site is brilliant, it explained everything I needed to know. The next contact was from you by telephone, again brilliant service. Then the day of replacement, we received a telephone call beforehand, your engineer turned up, carried out the work with no fuss, very pleased. I liked everything about your service and if needed would use you again Regards from a very satisfied customer Happy New Year to you All… Read Full Review

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★★★★★

“Heated screen replacement”

Written on: 30/12/2014 by contentedone. (1 review written)

During December 2014 The Heated Windscreen of my Ford Fusion Failed. Due to The forecast being for some very cold weather I was able to contact Autoglass to arrange a replacement screen .The staff were extremely helpful as to my problem as the screen did not appear to have been accidently damaged in any way. An early Appointment was booked via The Birmingham AUTOGLASS CENTRE.A fitter arrived and most efficiently replaced the non functioning screen. A fair price had been quoted and very… Read Full Review

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★☆☆☆☆

“I can't believe how rude the person was on the phone ”

Written on: 30/12/2014 by JohannaHayden1976 (1 review written)

I am absolutely astonished. I missed a phone call after booking an appointment and called back within a minute. The guy was so rude talking down to me. I needed a Monday am slot and he said the earliest available was Thursday. I said no that's not reasonable for me and he had a massive go at me for losing the Monday slot because I didn't pick up their phone call. I told him to do one and hung up. Don't use them they don't deserve our money… Read Full Review

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★★★★★

“RR rear windscreen”

Written on: 29/12/2014 by Noel151 (1 review written)

technician no 1027387 from the leeds branch, sorry no name he came to our rescue on 16th dec., he was very helpful and efficient he did an excellent job, couldnt have been better. regards David Bussey… Read Full Review

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★★★★★

“A nice new clean windscreen.”

Written on: 26/12/2014 by Blackwell303 (1 review written)

I ordered a repair but the damage was too big so had to have a new replacement windscreen. Autoglass arrived well within the five hour window at 24 hours notice. A good clean job with which I am highly satisfied. Many thanks to the man from autoglass… Read Full Review

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★☆☆☆☆

“ your service is horrendous”

Written on: 18/12/2014 by 65johnboy (1 review written)

I phoned the number on my insurance certificate at 4.00pm on dec4th which put me through to auto glass he said they had a screen for my van and gave me an appointment for fri 6 dec between 12.00pm and 5.00pm at my home he took my mobile as my main number and also my home number i thought wow what service. though that evening I got texts and emails about my appointment,off I go to work in the morning back I come at 11.30 ready for my appointment walk in doors and there is a message on my home… Read Full Review

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★☆☆☆☆

“Sunroof repair”

Written on: 13/12/2014 by Radioop (2 reviews written)

I had the front Tilt glass of my Subaru Legacy Dual Tilt/Slide broken in a hailstorm. The sunroof was functioning perfectly until the glass had been replaced. From then on, the front Tilt did not open fully and after 3 uses it could only be opened by pushing the glass whilst pressing the switch. Autoglass looked at it 3 times and washed their hands in the matter. A Subaru dealer inspected it and informed me and my insurance Co. that it had been fitted incorrectly (out of line and to the… Read Full Review

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★★★★★

“Fantastic, Friendly Service today”

Written on: 05/12/2014 by poshangel (1 review written)

A flying stone meant that I needed to visit Autoglass. My local branch was very local, easy to get to and very friendly staff looked after me as soon as I arrived for my 8am appointment. My windscreen was changed by a very efficient and polite member of staff as I sat and waited in clean and comfortable surroundings. The only thing missing was a cup of coffee during my 2 hour wait. A truely fantastic service thank you Autoglass… Read Full Review

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★★★☆☆

“Customer service poor. Fitter excellent”

Written on: 23/11/2014 by McIntoshpl288 (1 review written)

Very disappointed when trying to make speedy replacement windscreen appointment. Female on end of line very harsh and unfriendly.I was referred from LV car Insurance who have given good service so disappointed to find Autoglass so cavalier. Had to wait with very badly damaged windscreen from Tuesday night until Friday 11-4p.m. Thought I'd have it fixed on Wednesday. Then told I could try their nearest office for me in Aston, Birmingham, which is over 20 miles away.Also told that if weather was… Read Full Review

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★★★★★

“Windscreen replaced rapidly”

Written on: 21/11/2014

Technician attended on time - giving 30 minutes notice by phone. Advised me that crack on windscreen too large for repair. Advised me of my options. Arranged an appointment for the following day to replace screen. Attended after giving 30 minutes notice on phone. Replaced quickly to my satisfaction. Technician was polite, friendly and courteous… Read Full Review

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★★★★★

“Replace a Windscreen”

Written on: 19/11/2014 by Kaylee1949 (1 review written)

000001003269008 An obviously very experienced fitter, who removed the old windscreen without leaving a sliver of glass. In fact he removed it in one piece. He replaced it with a new one in quick time and everything was left neat tidy and clean An excellent job overall… Read Full Review

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★★★★★

“every thing spot on”

Written on: 19/11/2014 by Cooklh19 (1 review written)

from start to finish service was spot on.as requested,engineer rang 30 mins before arriving.he explained what he was doing,my windscreen replaced in 45 mins every thing left clean and tidy. brilliant service engineer polite and answered any questions I asked.will recommend autoglass to family and friends well done… Read Full Review

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★★★★★

“Great service and prompt call out. ”

Written on: 19/11/2014 by 294Sharpe (1 review written)

He arrived and got started. He was courteous and professional. He explained what he was going to do and within, what seemed no time my windscreen was fitted. Highly recommend Auto Glas. Great service… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 14/11/2014 by Strongmx1969 (1 review written)

Service runs like clockwork, start on time finish ontime… Read Full Review

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★★★★★

“Professional, fast and efficient”

Written on: 14/11/2014 by 469Lowe (1 review written)

Technician phoned to let me know when he was coming, which he did on time. Friendly and helpful attitude. Work done to replace side window was efficiently and professionally done. I would recommend Autoglass to family and friends. There was nothing to complain about… Read Full Review

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