Autoglass Reviews - www.autoglass.co.uk

★★★★☆
4.3 / 5
1327
85% of users recommend this
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Latest Reviews

★☆☆☆☆

“Poor Service, not enough staff”

Written on: 23/08/2017 by PatriciaIngram (1 review written)

Big company, obviously not enough staff. Looks like they are trying to maximise staff utilisation by having no slack in the system, by this I mean any problems, no capacity = very poor service. Long term may backfire… Read Full Review

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★★★★★

“Very professional ”

Written on: 19/08/2017 by PierceKirkland332 (1 review written)

Came to fit windscreen at 8am,great get it over and done with, he explained everything and was very professional in everything he did, really good customer service and job well done… Read Full Review

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★★★★★

“Excellent service”

Written on: 10/08/2017 by 18Baker (1 review written)

First class service, professional, courteous and friendly. Thoroughly recommended… Read Full Review

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★★★★★

“Smart windscreen repair”

Written on: 09/08/2017 by Robbti332 (1 review written)

I was kept up to date as and when the technician would arrive I was even offered an earlier apointment But I couldnt take it Turned up at work was expecting a long wait so started to get to work,I then recieved a call to say he was outside and would i be able to let him start the repair . He explained exactly what he was going to do and then inspected the car so there was no damage before he started and there was none when he finished first class job No Mess The only thing about the whole… Read Full Review

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★★★★★

“Windscreen”

Written on: 06/08/2017 by 51Schwartz (1 review written)

Fantastic job done on my windscreen.Man was very polite very tidy and took all his rubbish with him.I would highly recommend your very quick and very polite man that did my job to all my friends.There was nothing that I didn't like.Thank you… Read Full Review

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★★★★★

“Very good workmanship and very polite.”

Written on: 04/08/2017 by Bwana4 (1 review written)

I had my widscreen riplaced today by Autoglass today. I found the fitter very polite and a very helpful person. He also worked very fast and cleanly. Very satisfied. … Read Full Review

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★★★★★

“service was perfect”

Written on: 02/08/2017 by GeorgiKolev (1 review written)

the enginer install scratchet glass but pictured and autoglass refund £25 for it the scratch was not realy big so fantastic price… Read Full Review

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★★★★★

“top notch service”

Written on: 27/07/2017 by christofferburns (1 review written)

your technician was punctual, polite and very informative. he explained the procedure as he progressed through the replacement of the windscreen. He coped well with three of us watching and answered all our questions. he obviously knew his stuff.The whole process was very clean, tidy,efficient andthanks to your excellent technician I have a new windscreen and feel totally satisfied and confident with the result. thank you autoglass… Read Full Review

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★☆☆☆☆

“Do not go with this company”

Written on: 25/07/2017 by SaniyaHamilton332 (1 review written)

Still waiting second booking.they just talk and nothing happens.you have to wait a lot.sorry but i will not use them again… Read Full Review

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★★★★★

“Delighted with the Job”

Written on: 18/07/2017 by Moore236 (1 review written)

Very pleased indeed with my windscreen replacement for a Skoda Yeti Adventure. The technician was punctual, courteous, friendly, helpful, skilful, clean and efficient and above all totally professional. What more can I say. He exceeded my expectation in the execution of this job… Read Full Review

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★☆☆☆☆

“Appalling ”

Written on: 16/07/2017 by Shannon22 (1 review written)

After ordering the glass replacement I was told I will receive a confirmation of the appointment within couple of hours as they did not have to windscreen in stock at that moment. A week later and I still had not heard back from them. When I called I was told it takes another week to get the screen, however we agreed on a date and time. On the day of the replacement when I had a slot of 8am-2pm, at 10am I received an email saying the replacement is rescheduled. I wont bore you here of my calls… Read Full Review

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★☆☆☆☆

“This company is a joke”

Written on: 03/07/2017 by PSimson (1 review written)

After FOUR appointments Autoglass has still not been able to come out with the correct screen for a current model Mercedes. This company is totally incompetent, to the point that the insurer has now agreed that the screen replacement can be done by a main dealer. Avoid at all costs unless you enjoy having your time wasted… Read Full Review

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★★★★★

“Quality friendly service”

Written on: 29/06/2017 by Sparky584 (1 review written)

Thank you to the person I dealt with you did a fine job and I'm very satisfied with the quality of your work. Even cleaned my dash after fitting screen. A very helpful guy and has plenty of knowledge of fitting wind screens ETC. In my personal opinion He is worth a pay rise. Great company, Great staff. What more can you wish for… Read Full Review

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★★★★★

“Excellent service”

Written on: 28/06/2017 by vivaloco (1 review written)

Great customer service. I phoned and was given plenty of time to explain and describe the damage that needed repairing. She kindly held on while I took a 5p to see if it covered the chip. I was given a time slot of 4 hours, which was very helpful. There were texts to update me, giving the engineers name. The engineer also phoned when he was on his way, with an estimated arrival time. He was very friendly and efficient. The whole process, from my initial phone call to repair, was completed… Read Full Review

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★★★★★

“service”

Written on: 23/06/2017 by Kingij192 (1 review written)

booked a replacement on line, which was easy. received a repair time confirmation within seconds followed by subsequent back up info regarding time including when engineer was leaving previous job. my replacement was carried out and completed within minutes of time given by engineer. excellent service throughout… Read Full Review

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★★★★★

“What a brilliant service ”

Written on: 22/06/2017 by McDaniel369 (1 review written)

My back car window was completely smashed from a stone of the road, Got in touch with auto glass very friendly service.when the technician came he hoovered the glass out of my boot fixed my screen in around 40 mins, Very good and friendly service will definitely use auto glass in the future. … Read Full Review

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★★★★★

“great service”

Written on: 09/06/2017

I rang by on weds and they booked my replacement for thurs between 12 and 5pm Got a text thurs morning 8.30 they will be with me between 1.00 and 3.30 the engineer arrived 1.00 - altho I had been told it would take 90mins it was done within the hour. He was very polite and helpful I can definitely recommend them… Read Full Review

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★★★★★

“Replacing front window and wipers ”

Written on: 04/06/2017 by MalachiHead500 (1 review written)

I want to write and comment on the wonderful service I received from the Autoglass engineer. Helpful and approachable in explaining what will be happening etc. To put my mind at rest. Plus he was very grateful for the cup of tea to keep him going. It was done professionally and very tidy at all times. Would defiantly be recommending you to my friends and family. Again thank you… Read Full Review

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★☆☆☆☆

“Just dreadful experience”

Written on: 04/06/2017 by Casex263 (1 review written)

They turned up with wrong glass, told me next appointment was 4 days. Told me I couldn't speak to customer service. Finally spoke to someone, booked another appointment where I would drive 14 miles to meet a technician. They then cancelled that. Made about 10 calls so far, no one is sitting out the problem, they then suggested I go to an autiglass centre over an hour away in my lunch! Dreadful… Read Full Review

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★★★★★

“new windscreen”

Written on: 01/06/2017 by ian6919 (1 review written)

I had a crack in my windscreen a very nice man from autoglass came to my works today to fix it he was very pleasant very helpful and I got service with a smile I would like to thank him he was a very nice bloke I would defernatly recommend autoglass to everyone… Read Full Review

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