Autoglass Reviews - www.autoglass.co.uk

★★★★★
4.6 / 5
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Latest Reviews

★★★☆☆

“Customer service poor. Fitter excellent”

Written on: 23/11/2014 by McIntoshpl288 (1 review written)

Very disappointed when trying to make speedy replacement windscreen appointment. Female on end of line very harsh and unfriendly.I was referred from LV car Insurance who have given good service so disappointed to find Autoglass so cavalier. Had to wait with very badly damaged windscreen from Tuesday night until Friday 11-4p.m. Thought I'd have it fixed on Wednesday. Then told I could try their nearest office for me in Aston, Birmingham, which is over 20 miles away.Also told that if weather was… Read Full Review

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★★★★★

“Windscreen replaced rapidly”

Written on: 21/11/2014

Technician attended on time - giving 30 minutes notice by phone. Advised me that crack on windscreen too large for repair. Advised me of my options. Arranged an appointment for the following day to replace screen. Attended after giving 30 minutes notice on phone. Replaced quickly to my satisfaction. Technician was polite, friendly and courteous… Read Full Review

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★★★★★

“Replace a Windscreen”

Written on: 19/11/2014 by Kaylee1949 (1 review written)

000001003269008 An obviously very experienced fitter, who removed the old windscreen without leaving a sliver of glass. In fact he removed it in one piece. He replaced it with a new one in quick time and everything was left neat tidy and clean An excellent job overall… Read Full Review

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★★★★★

“every thing spot on”

Written on: 19/11/2014 by Cooklh19 (1 review written)

from start to finish service was spot on.as requested,engineer rang 30 mins before arriving.he explained what he was doing,my windscreen replaced in 45 mins every thing left clean and tidy. brilliant service engineer polite and answered any questions I asked.will recommend autoglass to family and friends well done… Read Full Review

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★★★★★

“Great service and prompt call out. ”

Written on: 19/11/2014 by 294Sharpe (1 review written)

He arrived and got started. He was courteous and professional. He explained what he was going to do and within, what seemed no time my windscreen was fitted. Highly recommend Auto Glas. Great service… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 14/11/2014 by Strongmx1969 (1 review written)

Service runs like clockwork, start on time finish ontime… Read Full Review

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★★★★★

“Professional, fast and efficient”

Written on: 14/11/2014 by 469Lowe (1 review written)

Technician phoned to let me know when he was coming, which he did on time. Friendly and helpful attitude. Work done to replace side window was efficiently and professionally done. I would recommend Autoglass to family and friends. There was nothing to complain about… Read Full Review

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★★★★★

“Satisfactory Windscreen Repair Process”

Written on: 13/11/2014 by arobi10248 (1 review written)

I have just had a windscreen repair carried out by Autoglass. The repair man rang me in advance to confirm the time he would be arriving. was very courteous and informative about the process and had a very customer friendly manner. The repair was carried out quickly and effectively. I found the whole process from booking the repair to having it undertaken simple, effective and professional… Read Full Review

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★★★★★

“Windscreen replacement service ”

Written on: 08/11/2014 by ElliotKearney380 (1 review written)

Excellent service by very helpful and well mannered staff. Courtesy phone call much appreciated and replacement carried out efficiently and to high standard … Read Full Review

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★★★★★

“Excellent service”

Written on: 07/11/2014 by Hudsonhy1950 (1 review written)

excellent service from start to finish . Rung on the Tuesday arrange appointment for Wednesday between 8 & 11am. A very polite an professional young man called Tino called me at 10am to say he would be at my home in 30 mins . He explained the procedure to me . He was finished in approx 40mins including new windscreen wipers and clean windscreen inside and out.. I was pleasantly surprised at receiving such good service… Read Full Review

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★★★★★

“Service with a smile”

Written on: 05/11/2014

Windscreen repair booked the agent turned up on time, repair done as stated, an excellent service, the agent was excellent, a credit to your company. i would recommend this service, a very pleasant experience… Read Full Review

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★★★★★

“Absolutely brilliant service”

Written on: 04/11/2014 by Robbo67 (1 review written)

Well done guys, I do not usually write reviews but in this case I had to, I received a phone call from a very polite technician to tell me that he would be with me in half an hour, 30 mins later there was a knock on the door I was greeted by the same polite guy. They carried out the replacement for me with total dedication and without any problem what so ever, they were a real treat to watch. Since the time I first phoned Autoglass to report my broken windscreen I have treated with total… Read Full Review

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★★★★★

“Great Job ”

Written on: 01/11/2014 by Jetjockey2 (1 review written)

The technician arrived in the booked time scale, he gave me a call forty minutes prior to arrival. He was competent, and carried out the screen repair in a very efficient manner. After the repair was complete he cleaned the wind screen and disposed of all used materials in the appropriate manner. I have used this company on three occasions now, and the service is always first class. Would I recommend them,? yes every time… Read Full Review

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★★★★★

“Windscreen chip just a Blip!!”

Written on: 15/10/2014 by HarryKearns487 (1 review written)

On Saturday 11-10-14 around 8-am I had a stone chip hit my windscreen it didn't look bad at the time but by the time I got home it was about 6 inch long. I contacted Autoglass who gave me an afternoon appointment. A very friendly and efficient guy arrived and soon replaced my damaged windscreen.Most impressed with the awning that swung over from his vehicle enabling him to do the repair even though it was raining.All in all very pleased with the service. many thanks Geoff… Read Full Review

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★★★★★

“On time”

Written on: 10/10/2014

The fitter was on time which this day and age makes a nice change. Explained exactly what,when, why and how,cleaned all area when finished. WELL pleased… Read Full Review

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★★★★★

“Fantastic service start to finish”

Written on: 10/10/2014 by 280Murdock (1 review written)

Staff at call centre very polite and informative Technician arrived on time did a really good job, he was very polite and professional. I can't fault anything. Thank you … Read Full Review

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★★★★★

“Excellent service and prompt”

Written on: 07/10/2014 by LGS1 (1 review written)

Arrived and did the job with no fuss. Professional, polite and perfect… Read Full Review

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★★★★★

“Excellent service always ”

Written on: 24/09/2014 by Cindyv47 (1 review written)

Professional staff. Showed up on time. Very pleased with the service received. Over the years I have used them 3 times and the never failed to impress. Well done and thank you… Read Full Review

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★★★★★

“THE BEST SERVICE I HAVE EVER RECEIVED”

Written on: 24/09/2014

I had occasion to use the services of Autoglass last week, and at every turn the service I received couldn't have been more helpful. My car and that of my daughter were vandalised during Thursday evening. My daughter's car had the windscreen smashed by a brick, and I had three windows on the passenger side of my vehicle smashed with both a rock and a brick. Our concern though was alleviated as we sought advice as to what to do, and were pointed in the direction of Autoglass. The website… Read Full Review

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★★★★★

“Volvo XC60.”

Written on: 17/09/2014 by TrentBennett241 (1 review written)

Very easy booking & prompt home service, slightly ahead of time schedule (10 mins;) Tecnician very curtious & efficient, I would thoroughly reccomend this company, keep up the good work… Read Full Review

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