Autoglass Reviews - www.autoglass.co.uk

★★★★☆
4.4 / 5
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Latest Reviews

★★★★★

“Change of window screen in snow and gale force winds”

Written on: 13/01/2017 by brian01william (1 review written)

I was contacted by phone that the engineer was on his way it was snowing hard and blowing a gale although the screen was being changed at my home I did not believe he would attend in those conditions. He arrived assessed the situation on the drive and I positioned my car as he instructed. With my car half in my garage and his van with awning out he changed the window screen in just over an hour. Cosidering the conditions it was a most efficient job and I was most impressed. The snow did stop… Read Full Review

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★★★★★

“Replacement Windscreen”

Written on: 12/01/2017 by katos11 (1 review written)

Friendly, professional and efficient. Did a good job on a very cold day… Read Full Review

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★★★★★

“Great service, very happy.”

Written on: 24/12/2016 by Stewart.I (1 review written)

Autoglass gave me a choice of days to pick from and once I'd picked the day which suited me gave me a 5 hour time slot. They rang 20 before they were arriving and the chap who did the job was very friendly and did a first class job. … Read Full Review

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★★★★★

“the service we got was excellent from both team...”

Written on: 22/12/2016 by Nyasia103 (1 review written)

the service we got was excellent from both team members very efeciant in there work… Read Full Review

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★★☆☆☆

“Do not use Autoglass very poor service.”

Written on: 19/12/2016 by Simsha1969 (1 review written)

Call centre staff good but took three days to get appointment arfter numerous phone calls, after three days finally get appointment only to be told three hours later by a phone call that the appointment was cancelled… Read Full Review

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★★★★★

“Job done, no fuss!”

Written on: 18/12/2016 by RoadUser15 (1 review written)

I booked a time slot with Autoglass to fit a new windscreen, which they confirmed by text, then texted again on the day and the fitter also called me when he was 20 mins away, so I was prepared for his visit. The gentleman worked quickly and quietly, with no fuss, even though he had to move his van as a neighbour needed access. I just left him to it and within 90 minutes he was knocking at my door telling me it was all done. A thoroughly professional job, done on time, and with little… Read Full Review

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★☆☆☆☆

“Windscreen thats out of stock”

Written on: 17/12/2016 by DaleMunn (1 review written)

Appointment booked between 10.00am - 3.00pm no fitter arrived. Rang and was told there wasn't a windscreen in stock for my vehicle. After 6 hours waiting and providing 2 contact numbers I am totally disappointed there was no communication and no apology. … Read Full Review

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★★★★★

“Excellent service”

Written on: 13/12/2016 by AprilNelson418 (1 review written)

We needed a new windscreen fitted to my wife's Peugeot 308. The first appointment had to be re-arranged as the windscreen supplied to Autoglass was found to be damaged. No problem - Autoglass kept us fully informed and we were able to arrange a new appointment that their fitters kept to by the minute. The fitting itself was carefully done and the new screen is perfect. Highly recommended… Read Full Review

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★★★★★

“very happy with service”

Written on: 12/12/2016 by BlazeBatchelor22 (1 review written)

arrived at my residence at the appointed time. the chap was very polite and quickly changed the cracked screen. he explained the dos and donts regarding the adhesive setting times… Read Full Review

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★☆☆☆☆

“Unreliable, poor service”

Written on: 11/12/2016 by LaciBlevins329 (1 review written)

I have been waiting in for two hours up to now and have only just had a call stating my appointment has been cancellled which I have already paid for!!! I was also told that I'm 'not priority' because my windscreen isn't smashed it's just to fix a chip, APPALLING SERVICE… Read Full Review

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★★★★★

“Excellent service!”

Written on: 03/12/2016 by MatthiasWade415 (1 review written)

This was excellent. The autoglass engineer turned up dead on time and efficiently replaced my windscreen. He was polite and professional. The only disappointment was that he wasn't stocked with the windscreen wipers I needed and I now have to source some from elsewhere. Despite this I was very pleased with the service provided… Read Full Review

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★☆☆☆☆

“Absolute joke”

Written on: 28/11/2016 by dfCrockett39 (1 review written)

Rang for appointment but had to wait 10 days,was given time slot of 3pm -8pm, someone rang me at 1.30 saying on his way, but partner was still at work WITH car thats why arranged 3-8, so now have to wait another 4 days for repair. Could of had it done locally within 3 hours! Would definitely not recommend autoglass to anyone. Let's see what happens with Fridays appointment!!… Read Full Review

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★★★★★

“Repair to windscreen”

Written on: 26/11/2016 by west55wood (1 review written)

Following a stone damaging my windscreen I rang up Autoglass via Liverpool Victoria on Thursday 24th November to make an appointment suitable to me for the following week.Next day the firm rang to say could their Technician call within the hour to undertake a repair.A gentleman arrived and promptly facilitated a repair,explained what he had done and departed half an hour later.First class service both from staff on the telephone and the technician who was a pleasant/friendly person… Read Full Review

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★☆☆☆☆

“Unreliable service ”

Written on: 23/11/2016 by CharlieLaverty (1 review written)

Reported the windscreen damage with in the hour of it happening by a nice big lorry. Autoglass was to come out next day waited all day got a phone call to say they couldn't make it so day four now someone turns up and cant repair it so replacement needed appointment scheduled for next day now day five got a phone call saying they dont have glass in stock after another day wasted they wanted to reschedule another appointment so i just cancelled because i just dont have time to be sitting… Read Full Review

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★★★★☆

“What a Crack”

Written on: 23/11/2016 by PrincessJohnston338 (1 review written)

I unfortunately suffered a cracked windscreen after a lorry very kindly threw a stone at it!! The process of contacting Autoglass (via the insurance)was easy and painless. The guys kept me informed of progress via email and text. The guy who completed the job was on time friendly and very tidy. No hassle experience which is what we all want these days, Cheers… Read Full Review

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★☆☆☆☆

“Never again will I use Autoglass”

Written on: 17/11/2016 by geMcNally137 (1 review written)

my insurance company put me in touch with Autoglass to replace a rear window. When they arrived they took out the broken window and then said that they have the wrong window and I would have to wait up to 7 days and suggested that I don't drive the car. I contacted my insurance company and asked for another company to carry out the work as I couldn't wait that long. The next day a different company arrived and put in the new window but said that a plastic strip that was on the old window should… Read Full Review

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★★★★★

“In Safe Hands ”

Written on: 17/11/2016 by Young186 (1 review written)

Today I had my windscreen replaced, the technician was, polite, helpful and friendly. He arrived when he said he would explained everything in detail on what he was going to do and then got the job done. I personally could not fault the service from the first phone call to the finished job… Read Full Review

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★★★★★

“Fantastic Fitter - First Class”

Written on: 14/11/2016 by Nickimalta (1 review written)

Just like to say thank you very much for the excellent service! Pleasure to meet your windscreen fitter! Really friendly and he's done a great job! Could not believe my eyes when I opened the car to get in he'd even hovered it all out for me! Big thank you. 10/10… Read Full Review

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★★★★★

“GREAT SERVICE”

Written on: 13/11/2016 by yates142 (1 review written)

Carried out windscreen replacement to a first class standard,highly recommended… Read Full Review

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★★★★★

“excellent service”

Written on: 07/11/2016

The engineer who replaced my windscreen was very efficient and very pleasant. He arrived at the time he said he would and carried out the replacement. He left clear instructions when I could drive the car again and also advised about using car wash systems. I would recommend Autoglass. I booked my appointment online… Read Full Review

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