Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
2262
95% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Drivalia Car Rental - www.drivalia.com - Ask a question now

Media Gallery for Drivalia Car Rental - www.drivalia.com

Drivalia Car Rental - www.drivalia.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Avoid At All Cost - Avoid Avoid Avoid ”

Written on: 19/09/2017 by McCormick421 (1 review written)

We recently booked with this company, the service is shambolic to say the least. We had arranged our own insurance but they wouldn't accept it and would only agree to car rental if we took their very expensive insurance and left a 2K deposit, we were told that they would do this and we should have heeded the warnings. All the staff are rude, unhelpful and customer service is unknown to them. We went back to the airport and rented easily at a good price from centurion, do not allow them to… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Best car hire service by far”

Written on: 19/09/2017 by Cook235 (1 review written)

For the second time this year, 2017, we have used Drivalia at Alicante making it the forth time over three years and without a doubt thee, yes thee very best service from a car hire dealership. We've be holidaying in Spain for something like 27 years now, renting cars from all the know hire companies and wish we had found Drivalia sooner. Their cars are always top of the range for which ever size you choose and our last was a Hyundai, an exceptional car and being a Range Rover owner back home… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Super ”

Written on: 16/09/2017 by Moore1991 (1 review written)

I have nothing but praise for this company. I have used them twice and received outstanding service each time. I would recommend them to anyone wanting car hire in Alicante… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“Unfriendly and against customer interest ”

Written on: 14/09/2017 by 414Palmer (1 review written)

Unfortunately we were not treated friendly and have been offered service against our interest. The car we received already had 22! known damages. Especially critical: the doorlock was broken. Further on the tires turned out to be really down and dangerous because of punctures all over the front tires. Getting them to change to car for a safe car with regular tires was a real struggle including an assistance that they send to pick up the car without delivering a replacement. And we had to pay… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“Estafadores”

Written on: 07/09/2017 by kcMcCulloch1983 (1 review written)

Alquile un coche en el aeropuerto de Bilbao 19 días, para entregármelo tardaron una hora y media y cuando me lo iba a llevar el maletero estaba lleno de arena y el tapizado de los asientos estaban muy manchados. Cuando lo fui a entregar me cobraron 250€ porque decía la chica que el plástico de abajo del parachoques había sido golpeado, cosa que era mentira,lo que tenía es que dos presillas del plástico se habían soltado simplemente y sobresalía unos 3 milímetros el plástico sobre… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★☆

“"Super Service With A Smile"”

Written on: 05/09/2017 by Robbo58j (1 review written)

Alicante Airport 23/8/17 Having read numerous bad reports of car hire in Spain in respect of people incurring hidden charges, valeting / fueling / breakdown & recovery costs /unfriendly staff / tyre replacement / car damage etc etc, coupled with lengthy waits in arrival, i chose Drivalia after much research, and so so glad i did!! As a single dad with two 11 years, i wanted a hassle free experience!! Booked on line direct with the company, simple and straight forward. Just type in your… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Ultimate Cover Ultimate Hire Simple.”

Written on: 02/09/2017 by davman57 (1 review written)

Superb car hire experience yet again, The Holiday starts with the car hire, so take away the stress of airport queues, credit card deposits, taking photographs of the car haha, I can't believe people still do this !. Book direct with Drivalia (not through an agent) choose your car buy there Ultimate insurance and relax. oh another thing the fuel policy take your car full return full simple or if your like me and don't want the hassle finding a garage on the way back, just return it with what… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“EXCELLENT SERVICE”

Written on: 31/08/2017 by Kincaiden345 (1 review written)

This Was are 4TH Time We've Hired a car From Drivalia. I couldn't pay fro the car on the website, so I emailed them. Received a response back very quickly. Service was excellent from email to courtesy bus to receiving and returning car. No hassle Highly recommend… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Super first experience”

Written on: 31/08/2017 by vyPutnam317 (1 review written)

Booked car online to include ultimate insurance. We did this extra insurance after reading many horror stories about other hire companies and excessive charges. We were promptly picked up at airport. Paperwork ready,paid hire fee in cash (no credit card needed) and handed keys to a brand new car. Car had built in Sat navy and parking cameras. It was fabulous. Stress free hire. Thank you… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“NEVER EVER AGAIN”

Written on: 29/08/2017

NEVER EVER BOOK WITH DRIVALIA, they are not to be trusted and blame others for their shoddy service. Our flight was delayed by 5 hours and we arrived in Alicante at around 2 in the morning. All the car hire companies were there to meet passengers apart from Drivalia. They went home and left us stranded. They blame the agent for not passing on our flight number and contact details. When we returned later that day to pick up our car they also wanted to block 2,500 euros from our credit card as… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Drivalia car experience ”

Written on: 29/08/2017 by Jaylene106 (1 review written)

This is The third time I've used Drivaila and as usual from being picked up at the airport to Dropping the car back to them all staff are very Pleasant and friendly from the drivers to the office staff I would recommend Drivaila they made renting a car quick and easy… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“Worst car rental experience ever! ”

Written on: 25/08/2017

The worse car rental company I have ever come across. Not only they charge you an exorbitant amount for full insurance (which is 'underwritten' by them) but they also lie to you when you take it stating that you can bring the petrol tank empty. We just returned the car and were told to read the terms and conditions better next time! Great customer service guys! … Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“worst car hire experience ever”

Written on: 25/08/2017 by WilliamAlexander452 (1 review written)

we always book our car rental through Ryanair and are usually very satisfied. On this occasion we experienced much hard sell by the car hire company trying to sell their insurance etc etc. We were also charged for a change in drop-off time ( still within the 24 hour rental period but different to the time given at the time of booking)which we advised them of!! True to form they charged us EUR191.00 for a tiny (3 mm) scratch on a door that we were not aware of causing and didn't see when… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Great service and good car.”

Written on: 24/08/2017

Excellent company, everything went smoothly and we will use it again… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Excellent. No hidden surprises. ”

Written on: 21/08/2017 by BrianBlarney (1 review written)

Drivalia offered the best options of all the other discount rentals. I booked a small car, with full to full on the fuel to avoid any haggling, and air conditioning, this is a definite requirement. They have a limited but very generous allowance of 2000kms per rental which was away more than we needed. The car was new with only 34kms on the clock. My late night flight into Girona was delayed, so I phoned the booking agent who contacted drivalia and they said not to worry, they would wait until… Read Full Review

Click here for great deals on Expedia
Report this review
★☆☆☆☆

“Awful Company”

Written on: 21/08/2017 by purpleozzie (1 review written)

The worst company I have ever had the misfortune to deal with.. When booking they said they only needed a credit card with my name on it and Drivers License.. Turns out you need a £1250 deposit. As I didn't know this (to be fair it is in the small print but buried way down on one of the last pages and very difficult to see). I didn't have this and the response I received was "tough, either pay it or get the full insurance which meant paying an additional £150 on top of the £75 it cost to… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“No hassle whatsoever”

Written on: 21/08/2017 by tonefrombanstead (1 review written)

Much preferred to hanging around in queues at the airport… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“alquilar, recoger y disfrutar de las vacaciones”

Written on: 21/08/2017 by YvonneManuel (1 review written)

Los empleados en la oficina de Santiago ofrecen un servicio excelente,siempre muy amables y cortes, aunque no estean directamente en el Aeropuerto, nunca tuvimos ningun problema. Siempre alquilamos tarifa Ultimate, es llegar, coger el coche, siempre muy nuevo y limpio y al final devolverlo y en dos minutos te ponen en el aeropuerto. La tarifa fue siempre mas Baja en comparacion a otras oficinas de alquiler pero sin perdida de servicio. Espero que sigais asi… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Best car hire service I've ever used”

Written on: 20/08/2017 by BritAbroad0707 (1 review written)

The process was very smooth from start to finish. Quick shuttle service, very friendly and efficient staff, great vehicle and super speedy return at the end. A breath of fresh air - puts other, big-name companies to shame… Read Full Review

Click here for great deals on Expedia
Report this review
★★★★★

“Hiring a car in Spain, who do you use?”

Written on: 20/08/2017 by Leigh-Baker (1 review written)

Having rented a car with Drivalia before, we knew a stress free experience was to be had second time around. The cars are checked for marks etc prior to driving off, all being noted on the paperwork but have a look yourself to find any others, only larger than 1cm matters and have them noted. Operating a fair fuel policy you collect with a full tank and return it full. You will be offered their waiver insurance like all rental firms do but we book our car through a U.K. based company called… Read Full Review

Click here for great deals on Expedia
Report this review
overview
Deals on Expedia