Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
97.7% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Drivalia Car Rental - www.drivalia.com - Ask a question now

Media Gallery for Drivalia Car Rental - www.drivalia.com

Drivalia Car Rental - www.drivalia.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fast, Easy, Good Price”

Written on: 13/07/2014 by SpainItalyFan (1 review written)

The team speaks (besides spanish, of course) fluent and clear english and german, which made it very easy and convenient to discuss details of the contract and any kind of additional help i needed. The airport transfer is fast and easy, the team is friendly and the price is (as much as i compared, and i compared quite a lot) really the best out of about 25 offers i compared. In the end, i had missed to bring back the car in time and needed it 3 additional days. They knew i had no chance to… Read Full Review

Report this review
★★★★☆

“Very good experience”

Written on: 13/07/2014 by 78Hicks (1 review written)

Apart from confusion on how to find the shuttlebus area (no signs or directions) it was the best and most easy car renting experience ever. I had clumsily lost my drivers license during the vacation. Drivalia people quickly found it somewhere in the car after handing the car back, and they rushed to get me my card in good time before my flight home. Excellent service!… Read Full Review

Report this review
★★★★★

“First time with Drivalia”

Written on: 13/07/2014 by Cookerv92 (1 review written)

The transfers to and from airport worked very well. Staff members at the depot were polite,friendly and efficient and explained their system very well. Car was well prepared and clean. Fairly low mileage and easy to drive. Two things we found a slightly disconcerting 1. Car return not particularly easy, directions could be better, we drove around airport a couple of times and after two stops to ask for directions finally found it. This was during daylight hours, night time would have been… Read Full Review

Report this review
★★★★★

“efficient service”

Written on: 12/07/2014 by KarlyMcHugh258 (1 review written)

Really pleased with my experience with drivalia, efficient friendly service. We were given a brand new kia sportage and chose the full to full option. I would definitely recommend drivalia. The courtesy bus was so efficient and all the staff were lovely and didn't push extras like I have experienced with budget car rental before. Really impressed overall… Read Full Review

Report this review
★★★★☆

“Should change the company name to Drivehappier, maybe?”

Written on: 12/07/2014 by andyslot (1 review written)

A story that many previous hirers will aspire to.. How many times have you visited a counter in the airport, handed over your money and then been sent to another venue to collect your barely road legal and eventually, problematic hire car? After 5 years, we are still awaiting a refund for the days lost and costs of taxis from one previous hire company. Look, it's THIS simple.... You take one look at ANY of Drivalia's vehicles (which you can in Alicante, as the whole operation is conducted from… Read Full Review

Report this review
★★★★☆

“Great”

Written on: 12/07/2014 by Axele3 (1 review written)

Nice car with lots of space and good service incl shuttlebus to and from airport… Read Full Review

Report this review
★☆☆☆☆

“pretty awful”

Written on: 11/07/2014 by nsReid429 (1 review written)

We used these guys for 7 day hire from Alicante. Very bad experience. Charged us double the normal price for a tank of fuel, pretty much forced us to buy their own insurance (became quite nasty when we initially said no), then gave us a car with a faulty handbrake (did not work on steep hills....). Hard to find anything good to say… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Hi,

Thank you for your feedback.

We're very sorry to read that you are not satisfied with your recent car hire with our company.

Please send us an email quoting RC006/14 together with your rental details, as we would like to look into this matter.

At Drivalia car rental we take customer care into highest consideration and we're very sorry for not achieving your satisfaction.

Kind regards,

Toni
Drivalia

Reply to this comment

Andyslot's Comment

Written on: 12/07/2014

Nice to see the occasional obvious fairy tale. ;-)

Reply to this comment
Report this review Read 2 Comments
★★★★★

“Great experience”

Written on: 10/07/2014

This is about the fourth time we have used Drivalia and the experience is brilliant. Right from the outset, it's incredibly easy and the staff are very helpful and friendly. Will always use Drivalia. Thank you… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Thank you very much for your kind review of our company.

We hope to keep welcoming you back for many years to come!

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Good service, nice staff and excellent cars”

Written on: 10/07/2014 by briggsinn (1 review written)

The service was good, staff was friendly and helpfull. I booked an Opel Astra or similiar and got a similiar KIA (diesel which was even better because of fuel economy). The car was brand new and in excellent condition. The shuttlebus is only a 2-3 minute drive and was not hard to find on the -2 floor. Note: The elevators are just in front of the arrival gate at Alicante airport. I originally was not going to add any insurance but since they have to block 500 EUR on your credit card if you… Read Full Review

Drivalia_Car_Rental's Response to briggsinn's Review

Written on: 11/07/2014

Hi,

Thank you very much for sharing your recent experience with our company.

We're delighted you found our service up to standards.

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Car hire in Alicante ”

Written on: 09/07/2014 by KimoraSchwartz (1 review written)

Going for the cheapest rate might not always be the best option, but this turned out to be both the best, cheapest and by far the easiest we have ever encountered in about 10 trips to Alicante. There was no sign to show where the shuttle bus collected you but apart from that the driver who collected us, the lady who gave us the keys and the man who was there on our return who friendly and very helpful. The fuel options full to full or full to empty were great. Will definitely use them again… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Hi,

Thank you very much for your review of our company.

We are delighted our service met your expectations!

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Kjempe bra bilutleieselskap.”

Written on: 09/07/2014

Har brukt Drivalia to ganger på mine reiser til Spania. Kjempe bra service. Rimelige priser. Lettvint å bruke. De har den bilen jeg bestiller og ikke en mindre. Har opplevd å bli tildelt mindre biler enn det jeg bestiller hos andre bilutleieselskaper på Alicante flyplass, noe som er ganske useriøst og veldig irriterende når jeg reiser med en del bagasje og to barn. Drivalia stiller med gode biler og det du trenger. Mvh Anette… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Tusen takk for tilbakemeldingen!

Vennlig hilsen,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Definitely would recommend”

Written on: 07/07/2014 by andymccain (1 review written)

Last year we hired a car and the service / general dealing with that company was poor. Drivalia on the other hand were brilliant. We hired from Alicante and the bus was with us within 5 minutes. The facilities at the site were good and the speed of service was very fast too, with the employees speaking very good English. The car was very good, clean and with only the slightest scuff on the bumper that was pointed out to us immediately (although we couldn't actually see the scuff… Read Full Review

Drivalia_Car_Rental's Response to andymccain's Review

Written on: 11/07/2014

Hi,

Thank you very much for your review of our company.

Please note for future rentals that we do also offer different fuel policy rates that do not imply fuel purchase of Drivalia. You can find more info on our website.

We're sorry that this may not have been clear on your recent rental.

Warm regards from Alicante,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent car rental company.”

Written on: 07/07/2014 by bivory (2 reviews written)

We used Drivalia this year for the first time, having used various companies in the past. I can thoroughly recommend them. The minibus to their office was much better than the long queues in the terminal. I also took the top-up insurance for total peace of mind,at 6.95 euros per day. A lot cheaper than others and no security deposit required, and the car was exactly what I wanted. Overall, very efficient, courteous and did exactly what was promised. I will definitely use them again… Read Full Review

Drivalia_Car_Rental's Response to bivory's Review

Written on: 11/07/2014

Hi,

Thank you very much for sharing your recent experience with our company.

Warm regards from Spain!

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“great company”

Written on: 07/07/2014 by alcarr (1 review written)

Great service and helpful friendly staff no waiting immediate service well done drivalua we recommened to everyone warm greeting on our return from them, booking again in october well done drivalua… Read Full Review

Drivalia_Car_Rental's Response to alcarr's Review

Written on: 11/07/2014

Hi,

Thanks a million for your review and we look forward to welcoming you back in October!

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Car hire at Alicante airport”

Written on: 07/07/2014 by Lindsey128 (1 review written)

We found the staff very friendly and the pick up process was excellent. We were on our way in an almost new car in under 5 minutes On the return the car was checked in a fair and honest way by the staff . Overall the hiring experience was spot on and we would definitely recommend Drivalia confident that you will be happy with their service… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Hi,

Thank you for your kind review of our company.

We hope to welcome you back soon.
KR

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“everything is best”

Written on: 06/07/2014 by gonnar2408 (1 review written)

best service , good car, very good and fair price, full to full gasoline is for me important! Thank to the team of Drivalia… Read Full Review

Drivalia_Car_Rental's Response to gonnar2408's Review

Written on: 11/07/2014

Hi,

Thank you very much for your review. We're delighted you value our different options regarding fuel policies.

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Easy quick solid efficient”

Written on: 06/07/2014 by Retepani (1 review written)

Everything was ok. I can recmend Drivalia… Read Full Review

Drivalia_Car_Rental's Response to Retepani's Review

Written on: 11/07/2014

Thank you very much for your review Retepani

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Dream of a Happy Traveler. ”

Written on: 06/07/2014 by 1989Parrish (1 review written)

Yes, as I book my car hire in a remote country, all I desire is a smooth trouble free experience. A clear well laid out website, easy to follow with clear instructions for collection at the airport. No problems about insurance,(though they do take a deposit to cover wheels, tyres, under body screens and wing mirrors, if you wish you can purchase your own insurance in this country before traveling) pick up drop off, etc. When I return the vehicle, no hassle about some sand in the boot or… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Hi,

Thank you very much for your review.

We hope to welcome you again soon at Drivalia.

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very good experience”

Written on: 05/07/2014

We are very happy with our rental for 18 days with Drvalia. Everything was very good, from Shuttle, check in, car, check out and all of this for a fantastic price. We will recomand everyone to use Drivalia… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 11/07/2014

Muchas gracias for your review of our company.

Kind regards,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Drivalia are the best by far in Alicante Airport”

Written on: 05/07/2014 by SimonGlyndwr (1 review written)

Over 15 years visiting my elderly parents in Javea we have used most of the big name and local car hire firms. Drivalia are head & shoulders above them all for value, car quality and staff service. The off airport site is 5 minutes away,beast to find on the return and we suspect we got our car and away quicker than those in the queues in the terminal at the usual desks. Staff are pleasant, professional, informed and helpful with fluent English. The costs were clearly explained and the full or… Read Full Review

Drivalia_Car_Rental's Response to SimonGlyndwr's Review

Written on: 11/07/2014

Hi,

Thank you very much for your review of our company.

We hope to continue offering quality competitive car hire for many years to come and please let us know if ever this is not the case.

Kindest regards from Alicante,

Toni
Drivalia

Reply to this comment
Report this review Read 1 Comment
overview