Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.7 / 5
1731
96.1% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Drivalia Car Rental - www.drivalia.com - Ask a question now

Media Gallery for Drivalia Car Rental - www.drivalia.com

Drivalia Car Rental - www.drivalia.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“the best hire car company in alicante”

Written on: 10/02/2016 by colinedmondson (2 reviews written)

i have just returned from a 3 week holiday in spain the car i hired was almost new and the service i received from being collected at the airport to returning the car was perfect i have hired cars from most of the hire companies in alicante airport and drivalia is far far the best the best thing about drivalia is the collection at the airport you get your car in a few minutes of arriving at there depot which is a short distance from the airport it is also very SAFE not like the airport hire… Read Full Review

Report this review
★★★★★

“Excellent Customer Service”

Written on: 10/02/2016 by Elliott227 (1 review written)

Does what it says on the tin and more. From booking to collection easy and good value. Friendly and helpful staff. We have used a few other off site car hire places where quite frankly the staff did not care. Drivalia are brilliant, thoroughly recommended… Read Full Review

Report this review
★★★★★

“Excellent”

Written on: 10/02/2016 by xwMcNeill160 (1 review written)

The second time I have used this company and I cannot fault them. Everyone is so pleasant and helpful, it was a fast and efficient service. Would highly recommend… Read Full Review

Report this review
★★★★★

“After 12 years of car hire around 5 times a year,...”

Written on: 04/02/2016 by Reuben213 (1 review written)

After 12 years of car hire around 5 times a year, Drivalia stands out as the best company we have used, and weve used them all!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Hola

Thank you for your review. We are delighted that you enjoy using us and we would like to thank you foryour continued loyalty and trusting us to supply your cars in Spain.

We look forward to seeing you again soon.
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Would Definitely Go Drivalia Again.”

Written on: 02/02/2016

We booked the vehicle well in advance for a low season trip to Spain. The booking process was very straight forward and we were able to get a specific vehicle guaranteed, the deal on offer seemed very good. We waited no more than a couple of minutes at the designated bus stop outside the exit at Alicante airport our driver was smart, friendly and professional and talked us through the return process on the way to the Drivalia offices. I'm so glad we chose the 'Ultimate' rate, my wife had a… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thank you for trusting us with your car hire needs and thank you for taking the time to write a review.

We do work really hard to make everything smooth and stress-free as well as quickly and it´s lovely to hear we are getting things right!

You are completely right that the Ultimate package is the best way to book because not only is it open, honest and transparent but it offers complete peace of mind.

We do very much lok forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Insurance is not cheap, but overall experience is perfect”

Written on: 02/02/2016 by Fernando53 (1 review written)

A perfect little car, good service, nice friendly staf and close to the airport. What do you want more!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thank you for yoru feedback. You are right that cover has gone up but this is related to the incredibly low rental costs at the moment which means the insurance has to cover more. Do check out our Ultimate package which includes zero excess full cover - the price you see is the final price you pay with no extras!

We do hope that we can look forward to seeing you again soon.
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“No hassle hire.”

Written on: 01/02/2016

As always excellent service with everything running smoothly and efficiently… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thanks for taking the time to leave your feedback, we really appreciate it and we are pleased that you enjoyed using Drivalia.

We look forward to seeing you again soon
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“stress free car hire”

Written on: 01/02/2016 by GiovannaMahoney233 (1 review written)

Having used this company twice before it made sense to use them again when i had to travel to Spain. Very friendly staff who spoke excellent English. Car was very clean and all marks on the car were identified on the contract prior to signing for the vehicle. Was offered the extra insurance which I did't need due to having g comprehensive cover on a another insurance. Would defiantly use again and recommend to friends and family… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 06/02/2016

Thank you for taking the time to leave a review. We are delighted that everything was good for you and we look forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Fast service, new car”

Written on: 26/01/2016 by numanx (1 review written)

Bus was waiting at airport to collect us, few minutes drive to their property, located just out of airport. Fast paperwork, car with only 9000 km and in excellent condition. At return fast check of car and again fast drive to airport with their bus. I recommend this honest company… Read Full Review

Drivalia_Car_Rental's Response to numanx's Review

Written on: 28/01/2016

Hola and thank you for your review!

It´s great to know that everything was satisfactory for you. We do indeed keep our fleet very up to date and replace cars extremely frequently because we want you to have the most enjoyable holiday experience!

We very much hope that we can look forward to seeing you again soon.
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“friendly service”

Written on: 26/01/2016 by TheresaCostello (1 review written)

very friendly and courteous right from picking us up at airport right through till driving away our car , also the fact I didn't use your excess insurance although you took 1000euros deposit you did not cash it but held it until my return and your inspection showing it was ok. whereas some other car rental companies have cashed my money with then a delay re crediting my account… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 28/01/2016

Thank you for your review. We are delighted that you enjoyed hiring a car from us and we look forward to the opportunity to serve you again.

You are right that we only block deposits and obviously if there are no damages this is then released and no transaction feed apply to the customer whatsoever. It´s fairer for the client this way.

We hope to see you again soon
All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“I'd better keep it a secret....”

Written on: 24/01/2016 by 15Newman (1 review written)

I know I should not spread the word, because then it might get too busy at Drivalia, but it is a great company and we have been renting there for about 5 years now and we keep coming back! Thanks guys!!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 28/01/2016

Hola from Spain!

Thank you for taking the time to write a review. We are delighted that you enjoy using our service. It´s always nice to hear customer feedback and especially important to us to hear from our regular clients.

We look forward to continuing to serve you in 2016 and beyond.

All the very best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent service!”

Written on: 19/01/2016

The car was in great condition, staff was very friendly and helpful. All the procedure was clear and fast. Highly recommend!… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 19/01/2016

Thank you for taking the time to write your review. We are pleased that everything was good for you.

We work hard to ensure that we deliver a great service and we always strive to exceed expectations.

We hope very much that we can be of service to you again in the future.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Excellent Car Rental Service”

Written on: 18/01/2016 by topglass1 (1 review written)

Have used Drivalia many times and always have the same service which is very good. Never have to wait to long on shuttle service and collecting car is always straightforward, no problems. Always recommend to friends and family arriving at Alicante airport… Read Full Review

Drivalia_Car_Rental's Response to topglass1's Review

Written on: 19/01/2016

Hello from Spain!

Thanks you for taking the time to write your review. We are always grateful when our clients share their experiences with others but it is always extra special when customers who are frequent write their comments because it´s when customers that return time and time again that makes us feel confident that we are doing our job right!

We are really pleased that you enjoy using our service and we look forward to seeing you again.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“january car hire”

Written on: 17/01/2016 by woodland08 (1 review written)

we used drivalia in January I exchanged emails with them, they were very helpful when we picked the car up, she even set our own sat nav up for us you can pay cash with this company we will use them again they are a 10/10 car hire company there was no waiting at all from getting on the transfer bus to picking the car up was less than 10 minutes … Read Full Review

Drivalia_Car_Rental's Response to woodland08's Review

Written on: 19/01/2016

Buenos dias!

Thank you for trusting us with your car hire needs in Spain and thanks also for taking the time to share your comments.

We are really pleased that you enjoyed using our services. Our Ultimate all-inclusive car hire package really has proven incredibly popular since we launched it last year because of how transparent, simple and easy it is.

We very much hope that we can look forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Great Service”

Written on: 15/01/2016 by AyaanMuir (1 review written)

We are regular visitors to Mallorca and have been renting our cars from Drivalia for the past 18 months. The process of shuttle bus pick up/vehicle collection is always smooth and we've never had any problem with the cars. On one occasion after returning the car, they were exceptionally busy, and number of people in the queue returning to the airport meant that the next 2 shuttle buses were full, so rather than let us wait and potentially be delayed one of the staff ran us to the airport -… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/01/2016

Hello and thank you for your review!

We are delighted that you find our service good. We work very hard to provide the smoothest and fastest way to hire a car and it´s lovely to hear that our team kept this standard even when busy!

We very much look forward to the opportunity to serve you again soon!

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Very Good Service !”

Written on: 15/01/2016 by 34McPherson (1 review written)

Everything was top ! Next time I drive Drivalia again !… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 15/01/2016

Hola!

Thank you for your review. We are pleased that you were satisfied with our service and we look forward to next time!

Hasta pronto!
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Setting the state.”

Written on: 14/01/2016 by Sukram24 (1 review written)

Great experience. Others try, Drivalia do!. All around friendly and professional service. Cars are in very good conditions. Next time we will use Drivalia again… Read Full Review

Drivalia_Car_Rental's Response to Sukram24's Review

Written on: 15/01/2016

Hola from Spain!

Thank you for your kind words. It is lovely to hear that everything was good for you and that you were satisfied with the service that we work very hard to deliver.

We do hope that we can look forward to serving you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Second time in two years, impeccable service!”

Written on: 13/01/2016 by 295Stokes (1 review written)

All went perfectly and smoothly. It is the second time we booked a car with the same company in two years, both in Mallorca. Also, the lowest price on the market for our requests, even among the budget car rentals. Great service, easy to find, close to the airport and the 24/7 petrol station to refill before returning the car… Read Full Review

Drivalia_Car_Rental's Comment

Written on: 14/01/2016

Hola

Thank you for trusting us with your car hire needs and for taking the time to share your opinion. We are delighted that you enjoy using our service and look forward to seeing you again soon.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★★

“excellent experience”

Written on: 11/01/2016 by PThorne (1 review written)

Cant say how helpful staff were, especially the person I dealt with , when I was booking last minute, and service on site very good too, and happy with car. Many thanks… Read Full Review

Drivalia_Car_Rental's Response to PThorne's Review

Written on: 14/01/2016

Hola

Thank you for your review. We are delighted that you had a good experience with us and we will pass your comments on. We hope that we can look forward to serving you again in the future.

All the best
The Drivalia Team

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“SUPER SERVICE - GUTE PREISE - SEHR ZU EMPFEHLEN”

Written on: 11/01/2016 by paguera2104 (1 review written)

KATEGORIE KLEINWAGEN IST AM BESTEN - WENN MAN ZU ZWEIT ODER ALLEINE REIST - PARKPLÄTZE SIND VOR DEM HOTEL - SCHWIERIG ZU BEKOMMEN - ÜBERALL - WERDEN STRAFZETTEL VERTEILT - UND DIE SIND SEHR TEUER IN SPANIEN - WER WILL SCHON IM URLAUB LAUFEND SEIN AUTO WOANDERS HINSTELLEN MÜSSEN - ICH NICHT… Read Full Review

Report this review
overview