Drivalia Car Rental - www.drivalia.com Reviews

★★★★★
4.8 / 5
97.8% of users recommend this
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Drivalia Car Rental - www.drivalia.com

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Latest Reviews

★★★★★

“Very professional service”

Written on: 30/08/2014

Following a traumatic car hire experience last year we found this year to be a less harrowing experience. We were given clear instructions on how to collect the car when we booked on line. Rather than waiting for hours in a queue within the airport we had a 5 minute walk to the bus depot where we were collected by a very friendly driver in the shuttle bus. Five minutes later we were at the Drivalia Centre. A helpful lady sorted out the car hire with us and off we went. The car we hired was a… Read Full Review

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★★★★★

“Excellent Car Rental”

Written on: 30/08/2014 by madassmax (1 review written)

Whole process was excellent from booking via their website, through to pick up and return. Staff were very friendly and helpful, and everything was dealt with very quickly and efficiently. They were so good that i felt really guilty when i returned the car as someone had hit it part way through our holiday, 20+yrs of holidaying in Spain and never had an accident yet with a hire car until this trip :-( As a footnote to that i would highly recomend paying the extra for the insurance, DO NOT… Read Full Review

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★★★★☆

“A good car hire experience.”

Written on: 29/08/2014 by Janeecook (1 review written)

The service from Drivalia was excellent. The car was in excellent condition and the staff all very helpful. A very efficient service. The only thing that was not very clear was that Drivalia is not in the airport but off site with some of the other hire companies. There is a shuttle bus to take you there and it only takes 5 minutes at the most. Once we realised this everything was very smooth. You catch the shuttle bus from spaces 1 and 2 at the coach stop on the ground floor of the airport… Read Full Review

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★★★★★

“Hire car heaven”

Written on: 27/08/2014 by DarrellHolloway (1 review written)

Before hiring a car I did a search on the internet and the one place that got consistently good reviews was Drivalia. Yes you do have to catch a mini bus but after hearing the nightmare stories on waiting in the main airport this really isn't an issue. We waited perhaps 5 minutes for the bus to arrive but then it was full. The driver apologised that he couldn't take us all but took me the driver with the family to follow on. Once we got to the site (5minute drive away) I was dealt with… Read Full Review

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★★★★★

“Excellent service. Excellent cars”

Written on: 26/08/2014 by Maxinetw (1 review written)

Our experience with this car company was excellent. We arrived and was collected by there mini bus and was at the car hire company in less than 5 mins. Very polite staff who spoke English no extras to pay except petrol which is the normal for most hire companys in Spain. The car was very clean no scratches or dents and pick up of the vehicle was quick and easy. When returning the car found the instructions to get back was clear and found it no problem. They checked car within minutes of us… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/08/2014

I have been hiring cars from Drivalia for a couple of years now, and on every occasion I have found them to be fantastic, the service you get is second to none! The staff are so friendly and always greeting with smile. The cars are always spotless, I have never had any issues with them, in fact this most cars are brand new. Yes the costs are a little higher than other hire companies but you get what you pay for. I have recommended Drivalia to family and friends in the past who have also used… Read Full Review

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★★★★★

“Good experience with Drivalia”

Written on: 26/08/2014 by 171Smart (1 review written)

Picked up car at Alicante airport to travel to Villamartin. Took a few mins to locate the correct bus bay but only waited a few mins for the bus. Transfer time to office approx 5 mins. Drivers on both trips (to office and back to airport) were friendly and accommodating. Got an Opel Meriva which was in excellent condition, clean and well equipped. I made a mistake in my booking and thought I may be charged twice, sent an email to which I got a speedy and reassuring reply. Suggestions to… Read Full Review

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★★★★☆

“The thought of using a car hire company off site of...”

Written on: 25/08/2014 by JuanRoy179 (1 review written)

The thought of using a car hire company off site of the main airport building was a littlre off putting, but compared to the queues in the airport it was a pleaseure. Great price, no hard sell, nice staff. overall i would recommend Drivalia… Read Full Review

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★★★★★

“Great service, highly recommend”

Written on: 25/08/2014 by Thornton466 (1 review written)

I highly recommend car rental out of Alicante with Drivalia. After reading various company's online reviews I was very wary. The whole experience seemed to be stressful - from being pressured into buying extra insurance into being charged more than expected, long queues, unhelpful staff, large excesses etc. The only reason we went with Drivalia was because of the good online reviews and I want to add our's to the list. We found them great to deal with. The experience was completely hassle… Read Full Review

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★★★★★

“EXCELLENT SERVICE.”

Written on: 25/08/2014 by Marquesp351 (1 review written)

tOP CLASS SERVICE AND VERY HELPFUL AND FREINDLY STAFF. wOULD HIGHLY RECOMEND… Read Full Review

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★★★★★

“by far the best car hire”

Written on: 25/08/2014 by Monroe398 (1 review written)

Bob Garbutt,we have been coming to Spain for years and tried lots of car hire companies.Drivalia is excellent. Its a lot easier to use than spending a lot of time in a queue waiting to book in… Read Full Review

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★★★★★

“Excellent Car and Service”

Written on: 24/08/2014 by Pegaso68 (1 review written)

The whole rental was excellent. No waiting times, good transfer, all conditions clear. The car was really new. The return of the was fine and fast, no delays everywhere. We can recommend to rent a car at drivalia at Alicante airport… Read Full Review

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★★★★☆

“Very good service in every aspect!”

Written on: 24/08/2014 by Anabel298 (1 review written)

Great instructions to pick up point and a short wait for the minibus. The driver was good and spoke good English. On arrival at the Drivilia depot, we were very quickly processed and shown our car for inspection and handover. We were given a KIA Cee'd CDTI which was similar size to the VW Golf Deisel that we had requested. We found this product not to be as good quality from a fuel consumtion point of view and lacked some power. However the car was reliable throughout the three weeks and… Read Full Review

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★★★★★

“Best car rental company we have ever used on holiday ”

Written on: 24/08/2014 by Debbienw (1 review written)

We have used Drivilia twice for car rental whilst on holiday and they are the best we have Ever used. The staff in the Alicante office are just wonderful kind and caring people. The cars on both occasions were immaculate and in perfect condition. The process to collect the car and return the cars was and is brilliant which makes it so easy for the customer. This year we missed our flight out to Spain and I rang the Alicante Office and the lady was just excellent. I was so upset at missing my… Read Full Review

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★★★★★

“Rented a Fiat 500 for 9 days. Clean and almost new...”

Written on: 24/08/2014

Rented a Fiat 500 for 9 days. Clean and almost new car. Nice and efficient staff… Read Full Review

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★★★★★

“Refreshing change”

Written on: 23/08/2014 by Rich0007 (1 review written)

Having used other hire companies out of Alicante, I was fearing the worst! WOW, what a surprise. Picked up promptly from the airport even after being delayed for 3 hours. 2 minutes to the collection centre and away within about 10 minutes. No fuss, no queues. We even got a choice of colours for our brand new Fiat 500L. Just book through their own website and take the full insurance and use the 'full to full' fuel policy. There isn't much you can find to complain about really. We would use… Read Full Review

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★★★★☆

“Hassle Free”

Written on: 23/08/2014 by zcStephenson289 (1 review written)

Having frequently hired cars all over the world I can safely say that this was one of the easiest. Clear instructions as to pick up point which is essential at a busy airport. Slight wait for shuttle as one just pulled away as we arrived but shuttle driver extremely helpful pointing out our route for return as we drove. Minimum fuss at depot, no hard sell for extras which is a pleasant relief. Drop off similarly simple, as we had full accident cover we didn't even have to wait for car to be… Read Full Review

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★★★★★

“HIGHLY RECOMMENDED”

Written on: 22/08/2014 by Kobe195 (1 review written)

Superb service from the moment we picked up the car until we dropped it off! The person in the office were a great help and went that extra mile. I highly recommend this company… Read Full Review

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★★★★☆

“Friendly! And english speaking!”

Written on: 22/08/2014

It was a very friendly and informative experience. And yes they are not AT the airport, but CLOSE to the airport. You get picked up and brought back at arrival and at leaving. Everything works relaxed and easy. And they have very good prices… Read Full Review

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★★★★★

“excellent car hire”

Written on: 21/08/2014 by Paula77 (1 review written)

Excellent company & experience from start to finish. Was cautious after reading about others & their hidden charges, but would definitely recommend these!… Read Full Review

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