Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0203 014 9300
★★★★☆
4.4 / 5
3916
92% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“policy expert house insurance”

Written on: 03/09/2015 by Bevster (1 review written)

i checked for my buildings and house contents insurance on a comparative site. Your company was the first one that gave me everything I wanted from an insurance company and for the best price possible. I was so pleased that I recommended you to my sister and she has also purchased her buildings and house contents insurance from your company. I was very happy with the straightforward questions and was able to answer them speedily. There are no negatives connected to my review… Read Full Review

Report this review
★★★★★

“Contents and building insurance”

Written on: 03/09/2015 by Mojo57 (1 review written)

Excellent value and very helpful staff that supports you through the process… Read Full Review

Report this review
★★★★★

“Competitive Pricing with added benefits”

Written on: 03/09/2015

Competitive price when compared via comparethemarket.com. Completed the policy over the phone with courteous representative and policy documents emailed almost instantly. Hopefully won't have to make a claim, so unsure what the service is like. Decent excess on both home and contents and added bonus of inclusive home emergency cover… Read Full Review

Report this review
★★★★★

“Excellent products”

Written on: 03/09/2015 by Selinau328 (1 review written)

Bought through comparison site excellent value. Another member of my family has also got home insurance through policy expert… Read Full Review

Report this review
★★★★★

“Building & Contents Insurance”

Written on: 03/09/2015 by Giaz284 (1 review written)

I found it easy to switch to this provider and i saved a sustantial amount of money on previuos policies i have held… Read Full Review

Report this review
★★☆☆☆

“watch you wallet they like to spend you cash for you.”

Written on: 31/08/2015 by jjBoyd471 (1 review written)

if you insure with these people you might save some cash, but dont be pushed in to the hard sell they hit you with for other stuff when you take the policy out. All i cabn say is the sales people must be on a good commission for what they sell as he was really pushy, not a good start for me even though I saved about £120 over two years im not sure i will take a new policy out with them again due to the hard seller… Read Full Review

Report this review
★★★★★

“just the job”

Written on: 29/08/2015 by davidshreeve (1 review written)

very good salesman knew his job and done everything possible to get me the policy i wanted at a very competitive price.very happy with all aspects of the policy,i was told that if a claim arises there was an extremely high chance of it being sorted as some try to wriggle out of it which is reassuring and gives one peace of mind. so far so good,i am very satisfied to be with policy expert… Read Full Review

Report this review
★★★★★

“Easy, efficient and extremely competitive”

Written on: 29/08/2015

Policy Expert was easy to use when it came to setting up the insurance. Payment choices were made clear and the policy documents were emailed efficiently after the purchase. Each document was clearly laid out with the key information displayed. I have (fortunately) had no reason to contact Policy Expert further with regards to my insurance but I have every faith that any issues would be dealt with excellently. The price of the policy was extremely competitive, especially taking into account… Read Full Review

Report this review
★★★★★

“I found it easy to steer through the website. The...”

Written on: 29/08/2015 by MackenzieArcher465 (1 review written)

I found it easy to steer through the website. The cover available was clear. The excess and the amount you wanted to choose was clear. When compared with other providers the offer from Policy Expert I found the best for me. The inclusion of home emergency and legal expenses was icing on the cake, however I am not naïve enough to know this will be at a cost next year and is a sprat to catch a new customer. however for this first year I am delighted with your offer… Read Full Review

Report this review
★★★★★

“Helpful car insurance staff”

Written on: 28/08/2015

Just to say that the person I dealt with , and the week before another guy, (surname unknown) were both clear, concise and efficient, but also human and friendly. As my finances are now more limited I have shopped around quite a bit this time, including all of your famous rivals. The result? you price was better, possibly as we have our home insurance with you too, but you kept me waiting for less time, and were more natural in dealing with all the necessary jargon. so thanks gents, and… Read Full Review

Report this review
★★★★★

“Very good value for money as it included emergency...”

Written on: 28/08/2015 by Wileyyy316 (1 review written)

Very good value for money as it included emergency breakdown cover and legal cover which is what I wanted additionally it was top in the comparison site I used lastly I thought the customer service was quick and efficient and the fact you did NT charge extra for using a credit card was appreciated… Read Full Review

Report this review
★★★★★

“Great value for money”

Written on: 28/08/2015 by Day156 (1 review written)

Good website, easy to use, I got the cover required for the cheapest price. Friendly and helpful staff too… Read Full Review

Report this review
★★★★★

“Changing your home insurance”

Written on: 28/08/2015 by Allison349 (1 review written)

Found myself ripped off by a competing insurance company, who tried to sneakily increase my payments at renewal by nearly 40%. Reason given when I called them, was they could put up my premiums by whatever they wanted!! Found on compare site. Easy to deal with, and offering same as last years payment. Lets hope they dont do the same in 12 months, and look after existing customers… Read Full Review

Report this review
★★★★★

“Excellent service ”

Written on: 28/08/2015 by Carolynd241 (1 review written)

I am a first time buyer and was online getting quotes from many insurers and as soon as I put my details into policy expert I got a phone call asking if he could be of any help with the quote I thought this was great and very prompt service! He talked me through things I wasn't sure of and explained everything very clearly so gave me lots of confidence in policy expert and the service they provide! Signed up straight away… Read Full Review

Report this review
★★★★★

“Great excellent communication ”

Written on: 28/08/2015 by KenleyWillis1954 (1 review written)

It was great to communicate with Policy expert team. I purchased the policy and expecting good services :) Sure I will recommend policy expert to my friends and family… Read Full Review

Report this review
★★★★★

“Just the job!!”

Written on: 28/08/2015 by Jaron216 (1 review written)

Quick and easy to set up, good cover levels too. Thanks for making this chore so effortless… Read Full Review

Report this review
★★★★★

“Helpful and Friendly Professionalism”

Written on: 28/08/2015 by BriannaHoover186 (1 review written)

Although I found the on-line application process straightforward enough, there was a problem with my payment being processed. When I phoned to check the next day, the representative,I spoke to, could not have been more helpful. She very patiently went through everything with me, checking I had the type and level of cover I needed. She very helpfully suggested, without being pushy, the additional key protection add-on, which was a very practical addition to my chosen cover. By the end of the… Read Full Review

Report this review
★★★★★

“very helpful”

Written on: 28/08/2015 by KaileeKehoe (1 review written)

cant fault the person that helped me, very polite and a wonderful manner many thanks … Read Full Review

Report this review
★★★★★

“For a dead cert - go policy expert!”

Written on: 27/08/2015 by AdelineWilson427 (1 review written)

The clarity and expertise of the advice and explanations was of a very high standard. I would make a point of telling friends and family how impressive and competitive I found the service. One thing that was not offered was a postal service for the agreement - I failed to ask for one! The saving for an identical policy with my previous provider was £50.00 My printer is on the blink. Would it be possible to send a copy of the agreement by post?… Read Full Review

Report this review
★★★★☆

“New customer ”

Written on: 27/08/2015 by 226MacKay (1 review written)

Much better p rice obtained on line via price comparison site than direct by telephone. Initial staff member spoken to was helpful and polite, but did not call me back at the appointed time… Read Full Review

Report this review
overview