Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0845 410 0800
★★★★☆
4.3 / 5
92% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★★

“Efficiency, friendliness and courtesy made a difference”

Written on: 30/08/2014 by Randall1991 (1 review written)

Saturday was my day to get things organised so I spent a long time online booking air flights, hotel and car parking for our forthcoming holiday. A drop in the temperature also prompted me to order oil too so the prospect of renewing our house insurance was not beckoning to me! How lovely to actually be able to speak to someone on the phone! The friendly advisor from Policy Expert dealt with my enquiry politely and efficiently and I was delighted with the value for money that the policy… Read Full Review

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★★★★☆

“The service and advise I received was very helpful and...”

Written on: 30/08/2014

The service and advise I received was very helpful and enabled me to have a good policy at a cheaper premium. I have shared this with family members… Read Full Review

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★★★★★

“The Best”

Written on: 29/08/2014

When I start looking for house insurance, I spend quite a while on the telephone. It was only the 2nd call I made and it was to Policy Expert. It came across to me that, after talking to the person on the phone that I no longer have to search for other offers. Many thanks Policy Expert… Read Full Review

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★★★★★

“home insurance good value the whole”

Written on: 28/08/2014 by billdennison (1 review written)

The whole experience was excellent And the insurance consult was very knowledgeable ...very good… Read Full Review

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★★★★★

“Amazed at how much we saved”

Written on: 28/08/2014

It would be useful if existing insurance companies would explain just why their quotes are so high in comparison but their attitude is very much take it or leave it. So I have today taken out home insurance with a lovely advisor she was so helpful and nice, the policy we have taken out has exactly the same cover and details as our exising policy, with some extras, but was £157 cheaper than last years original quote. I am absolutely amazed, if it hadn't been for the helpful and pleasant… Read Full Review

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★★★★★

“The "First Direct" of insurance companies”

Written on: 28/08/2014 by EricO'Connell67 (1 review written)

I used to dread renewing my home insurance each year – one half of me said leave it be and just pay the inevitable increase, the other half Googled compare home insurance and faced a few hours of form filling and mind boggling small print. Today is different – I alighted on Policy Expert – the difference is outstanding, just like when I changed from a high street bank to First Direct, these guys are so focused on customer service, getting it right and most importantly keeping you the… Read Full Review

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★★★★★

“EXCELLENT INFO ! ”

Written on: 28/08/2014 by KaylieDavis (1 review written)

TOLD EVERYTHING I WANTED TO KNOW TO ENABLE ME TO COMPARE MY CURRENT PROVIDER, EXCELLENT SERVICE!… Read Full Review

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★★★★☆

“good /helpful /service”

Written on: 27/08/2014 by qyBailey1950 (1 review written)

plenty of detail about what is included in your cover also the helpful phone call to make sure the cover was suitable for my requirements and the pleasant manner of the staff and promptness in calling me back after allowing me time to make my decision too proceed with your company… Read Full Review

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★★★★☆

“review of insurance policies for house, contents and car”

Written on: 27/08/2014 by NJSouthern (1 review written)

Had doubts about the 'cold call'which started the process off but was happy with the price of the policies which was the deciding factor… Read Full Review

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★★★★★

“clear and concise”

Written on: 23/08/2014 by Bailey318 (1 review written)

Although this was an unsolicited call, I was happy with all the information. Because I am always a little dubious about such calls the young man sent me all the details in an email and rang me back later when I had chance to read and satisfy myself it was all above board. I subsequently went ahead with the Insurance, and within 2 days had all the paper work in my hand. The only problem of course with Insurance is that you never know how good a Company is until you actually need them. So… Read Full Review

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★★★★★

“Changing provider”

Written on: 22/08/2014

It was an easy change to make and it seems to be a better policy than our existing one. Plus it was better for us financially as our income has reduced… Read Full Review

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★★★★★

“good insurance policy. listened to my queries. ”

Written on: 22/08/2014 by Annalise13 (1 review written)

The chap i spoke to was very informative. Now i have building and contents insured through policy expert. I'll be getting a quote for my car too… Read Full Review

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★★★★★

“Fantastic service”

Written on: 21/08/2014 by Chapman269 (1 review written)

The ch I talked to was very polite knowledgeable and explained the policy very very well… Read Full Review

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★★★★★

“There was no hard sell.”

Written on: 21/08/2014 by ValeryStrickland112 (1 review written)

I did not feel that I was being pushed, I'm so happy with your service, I will be looking for a quote on our car insurance, and I have already recommened you to family… Read Full Review

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★★★★★

“very helpful”

Written on: 21/08/2014 by Burgessbk1945 (1 review written)

Although the initial call to me was unsolicited, I was very happy with the service and help. The young man gave me every opportunity to ask questions, he sent me an email with full information, giving. me time to consider my options.I subsequently took out cover, and hope that if I have need to claim that the service will be just as good… Read Full Review

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★★★☆☆

“again”

Written on: 21/08/2014 by Glennf1959 (1 review written)

I completed a proposal form for contents insurance on line and as soon as I submitted same the telephone rang and I had to go through the same thing again which took 20mins in all, with the online application it was over an hour. This was Friday 15th. The same day received an e-mail confirming my purchase and advising I could download the documents by logging on. I did so and was advised that this service was not available, it is still not. I then emailed you to say that I had been given… Read Full Review

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★★★★★

“the best deal”

Written on: 20/08/2014 by Payton365 (1 review written)

Right from the start from the phone call and asking me all the about my home insurance what i want and finding the best deal for me. it was a very good service and i would recommed to anyone to try them because they have say me some money… Read Full Review

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★★★★☆

“Adding away from home onto my previous home insurance”

Written on: 19/08/2014 by benesa (1 review written)

I wanted to add ' away from home' onto my policy, but had to take a new 12 months police out. Would have preferred just to add to the old one. Also, new policy cost is £279.66 ( old one taken out in May 2014 was £248.88) and Policy Expert ads say same price for 2 years?!!… Read Full Review

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★★★★★

“I have already recommended you to somebody because I...”

Written on: 19/08/2014 by Clarkego1970 (1 review written)

I have already recommended you to somebody because I was very happy with your service and impressed with the person I dealt with he was polite and helpful… Read Full Review

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★★★★★

“Professional, patient, convincing”

Written on: 19/08/2014 by AnnieCuthbertson (1 review written)

I had heard PE was highly rated and so decided to try them when I was ready to renew house and contents insurance. Following the first call, I received a written quote. I then called back with questions which were answered patiently, cheerfully and knowledgeably. No scripted dialogue. No pressure to say yes until I was ready. We added about four extra bits of cover, the cost of which was given clearly. I went ahead because of my confidence in the person I spoke to and because every aspect was… Read Full Review

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