Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0203 014 9300
★★★★☆
4.3 / 5
3466
92.1% of users recommend this
  • Customer Service

  • Value For Money

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Policy Expert Home Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★★

“Great value for money ”

Written on: 25/04/2015 by cazza1974 (1 review written)

Great value for money :) Member of staff was very helpful :)… Read Full Review

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★★★☆☆

“Home Insurance policy review”

Written on: 25/04/2015 by Nyla147 (1 review written)

Very helpful service to assist with setting up new home insurance policy. However, confirmation of policy was sent to the wrong e-mail address which only came to light after I phoned to chase. The original policy then had to be cancelled and a new one arranged. This meant two debits on my credit card statement with only a partial refund of the first debit because the policy had been in place for two days although all prior to completion… Read Full Review

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★★★★★

“Value easy quick”

Written on: 25/04/2015 by Grace175 (1 review written)

Being hard of hearing it was good to have a very clear voice at the end of the phone. We talked through and I was very clear as to the comments made instead of having to ask for a repeat, also the follow up made a great advantage making sure we had got it right… Read Full Review

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★★★★★

“SIMPLY EXCELLENT VALUE”

Written on: 24/04/2015 by AceReece276 (1 review written)

At my age all I want is piece of mind. A basic policy that covers me for 1. the house being hit by lightening or burnt / damaged beyond repair. 2.Burglary ..ie the contents . 3. loss of keys and having to replace all the locks.. I'm not interested in new for old, excess payments, legal fees etc,, this policy does it for me regards… Read Full Review

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★★★★★

“Super”

Written on: 24/04/2015 by Roman362 (1 review written)

Service was quick and efficiently executed. Took no time at all. Fantastic… Read Full Review

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★★★★★

“Everything was explained clearly,and with...”

Written on: 24/04/2015 by Matthewd63 (1 review written)

Everything was explained clearly,and with confidence,was not rushed and was asked as went through if everything explained and understood… Read Full Review

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★★★★★

“I,m really happy”

Written on: 24/04/2015 by ClareCollins260 (1 review written)

My new policy has undercut my other quotes by £100 with same cover. There was a mistake on the documents but this was sorted very efficiently with the operator ringing me back to tell me it was all sorted. The lady gave me her name and told me who would call me back and they did so - within 10 mins. The web site was easy to negotiate and altogether renewing my home/contents insurance was really easy this year!… Read Full Review

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★★★★★

“great price great service”

Written on: 24/04/2015 by Sheldonz246 (1 review written)

best price found for good cover insurance for the house and buildings. Good service… Read Full Review

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★★★★★

“So far, so good!”

Written on: 24/04/2015 by 18Burgess (1 review written)

I am yet to experience their customer services in the event of a claim as I have only just taken out the cover, but I am impressed with the good price that I paid, the few free items they through in for free and the clear and concise correspondence I have received from Policy Expert so far… Read Full Review

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★☆☆☆☆

“Hopeless!”

Written on: 23/04/2015 by wpBond29 (1 review written)

I needed to advise Policy Expert that I was part exchanging my car, and I wanted my policy transferred to the new car. Day 1 - after 15 minutes trying to get through on the phone, I gave up. Day 2 - gave up after half an hour. Day 3 - after 30 mins I got through to an agent who didn't even ask me what car I was buying, but told me to phone from the showroom when I was picking up the car. After I protested that this was my 3rd attempt to get through, he said he would ring me. After thinking… Read Full Review

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★★★★☆

“Good deal”

Written on: 23/04/2015 by Templeton423 (1 review written)

Overall I am so happy with the insurance,not covered everything but the price is good with the cover.i… Read Full Review

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★★★★★

“Customer service first class.”

Written on: 23/04/2015 by MckennaMuir (1 review written)

Customer service first class… Read Full Review

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★★★★☆

“I haven't had to make a claim as it's early days since...”

Written on: 23/04/2015 by Summerf257 (1 review written)

I haven't had to make a claim as it's early days since taking out the Policy, and hope I never have to, so it's difficult to leave a Review other than about the actual purchasing of the Policy, which was very easy to do on-line, and by using "Top Cashback" the Premium was very competitively priced compared with other Insurance Companies. The Policy documents were available instantly on-line. I had to use the telephone support number ( which was answered very quickly and by someone in the UK… Read Full Review

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★★★★★

“cheaper and additional benefits”

Written on: 23/04/2015 by Gabriel298 (1 review written)

Much cheaper than my renewal and free additional benefits. Very happy only thing is i wish the excess was a little less… Read Full Review

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★★★★★

“Value for money”

Written on: 23/04/2015 by KailaPorter (1 review written)

I haven't made and insurance claim for a many, many years and it is good, at long last, to find an insurer whose product more realistically equates my risk against those who continually claim such that I don't feel ripped off for my good custom. The contact phone call was courteous and the policy explained well. The addition of free Legal Expenses and Home Emergency Insurance was a very nice bonus. The proof though is in the pudding and I trust any claim I might have to make is as… Read Full Review

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★★★★★

“House insurance”

Written on: 22/04/2015 by KaydenWood453 (1 review written)

Very impressed with cover and price when compared , also staff on phone… Read Full Review

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★★★★★

“Telephone was answered promptly.My inquiry was dealt...”

Written on: 21/04/2015

Telephone was answered promptly.My inquiry was dealt with both quickly, professionally and courteously… Read Full Review

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★★★★★

“wow wow wow”

Written on: 21/04/2015 by Karissaz241 (1 review written)

Im so happy i took out the policy with Policy Expert. I saved nearly £50, a very happy customer… Read Full Review

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★★★★★

“Good deal from Policy Expert”

Written on: 21/04/2015 by Evanssm1993 (1 review written)

I have chosen Policy Expert as it came best on comparison web site Confused .com. Having looked at term and conditions. also Policy cover which included Free Legal and Home Emergency cover.One would have to had purchased them separately.Good Deal… Read Full Review

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★★★☆☆

“So far so good”

Written on: 21/04/2015 by sharpeyes47 (1 review written)

The staff member I spoke to on the phone was helpful and suggested a way to reduce my premium by not paying for cover that I did not actually need. He also mentioned, several times, the £70 cash back that I am entitled to. I am now rather concerned as this has not yet shown on the Top cash back site. I know that it will take time to be confirmed and paid but generally when I receive cash back the notification appears on my account the same day. I am just hoping that this will actually… Read Full Review

By Policyexpert.co.uk

Written on: 21/04/2015

Thank you for your review. If you would like us to check your cashback is tracking properly, just drop our Customer Service team an email and they'll be able to double check it for you.

Kind regards
Sarah
Policy Expert

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