Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0203 014 9300
★★★★☆
4.3 / 5
92% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Policy Expert Home Insurance - www.policyexpert.co.uk

Policy Expert Home Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★☆☆

“home insurance”

Written on: 25/12/2014 by 469Williams (1 review written)

everything fine except i didn't receive my policy! had to ring up and stay on hold for ages to ask for it, was a little worried that id been robbed as i paid in full. Policy was then promptly emailed to me but wasnt straight forward to print off, apart from that it seems like a good policy at a good price… Read Full Review

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★☆☆☆☆

“Avoid, avoid, avoid! ”

Written on: 20/12/2014 by tonymaloney55 (1 review written)

A one star rating is still one star to many! This company is rotten down to the core. Staff sound depressed, poor product and lack off knowledge on the products available. At renewal you will be promised vouchers that wont arrive on or around the time scale they suggest. If you attempt to claim you will be handled in such a manner that only Valium will soften the blow when they say "your not covered for this type of claim". Calling back to speak to a certain person in renewals to be advised… Read Full Review

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★★★★☆

“Policy purchase contents & building insurance”

Written on: 20/12/2014 by xuHolbrook2 (1 review written)

Very good service, all question answered about the house insurance scope. Very price competitive. Unsure of response to possible claims as I have not had claim… Read Full Review

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★★★★★

“so far so good”

Written on: 20/12/2014 by vcCalhoun1959 (1 review written)

This was the second best quote from all that i looked at. I chose it because it had better cover than the best quote from another company. I phone about a query and the woman i spoke to was very helpful and explanined things clearly. So no problems so far and i am not anticipating any. Very pleased up to now… Read Full Review

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★★★★☆

“Good price for the cover”

Written on: 20/12/2014 by JoeyWhite1947 (1 review written)

The policy had all I was looking for at a reasonable rate… Read Full Review

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★★★★☆

“Explains everything in everyday language”

Written on: 20/12/2014 by 120McLaughlin (1 review written)

The person on the telephone explained everything and answered all of my questions, even the silly ones. They spent a lot of time with me, and chatted as if they had all the time in the world… Read Full Review

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★★★★★

“No messing about!”

Written on: 20/12/2014 by VanRay1970 (1 review written)

very efficient and polite… Read Full Review

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★★★★☆

“Just what I needed”

Written on: 20/12/2014 by rzOlson299 (1 review written)

What can I say, covers everything that I need at a fraction of the price. I am a first time buyer so this was ideal for me. Got the policy via compare the market which saved me the time with shopping around… Read Full Review

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★★★★★

“amazing”

Written on: 19/12/2014

I was pleasantly surprised at the knowledge and courtesy of the staff member who I talked to if he didn't know the answer he went and found out for me.the product is what I wanted and more. I will certainly be waiting for the call next year as its a two year option (same price)… Read Full Review

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★★★★★

“Good service”

Written on: 19/12/2014

discussed with knowledgeable representative who knew more about insuring barn conversion than any other company I contacted. A reasonable premium… Read Full Review

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★★★★☆

“EXCELLENT CUSTOMER SERVICE”

Written on: 19/12/2014 by Corbettrp279 (1 review written)

VERY HELPFUL, POLITE AND KNOWLEDGABLE STAFF. ANSWERED VARIOUS QUESTIONS AND EMAIL INFORMATION RECEIVED SWIFTLY. NEVER USED BEFORE BUT WILL DO IN FUTURE. GLAD I ACTED ON THE JUNK MAIL I RECEIVED THIS TIME COMPARED TO MOSTLY GOING STRAIGHT IN THE BIN… Read Full Review

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★★★★☆

“Postal Option”

Written on: 19/12/2014 by HarperKeating (1 review written)

It would be helpful to have documents posted, even at a nominal cost… Read Full Review

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★★★★☆

“home/contents + voucher swung it!”

Written on: 19/12/2014 by 442Wood (1 review written)

I was rung by your staff which initially annoyed me as your on line quote was £145 which was £55 more than my AA renewal. However when you agreed to come down to £118 + £80 Amazon voucher I took it. When the voucher or voucher code appears I shall be happier. Next year's renewal will depend on this and the service we get. Overall I was very happy with the way your staff dealt with me on the phone but what would be even better would be to get the 'best' price straight away on line, without… Read Full Review

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★★★★☆

“House/Building Renewal”

Written on: 19/12/2014 by 341Chandler (1 review written)

As of now we are happy with our quote and the proposed service you are offering.. Can`t say more than that… Read Full Review

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★★★★★

“home ins”

Written on: 19/12/2014 by Aguirre90 (1 review written)

Best quote on a compare site and then they rang and got it even cheaper. Also got a few extras free, can't remember what at this moment in time but just go for it mind haven't made a claim yet!!!… Read Full Review

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★★★★★

“Helpful, Patient and Polite”

Written on: 19/12/2014 by Terrence1977 (1 review written)

I got the details of Policy Expert through 'Compare the Market' and it almost seemed to good to be true. However, whilst perusing the details via the website, a very nice young man (I'm sorry I cannot remember his name) called me and went over all the policy details with me - in person. He was polite, articulate and answered any queries I had - however daft!!! I have ALREADY recommended Policy Expert to friends and will continue to do so. Thank you for all your help… Read Full Review

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★★★★☆

“insurance”

Written on: 18/12/2014 by dajatho (1 review written)

The quote that I received through confused.com was a let less money than I was paying so I bit the bullet and went with you. The signing up page was easy to do and not complicated I am really happy. … Read Full Review

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★★★★★

“Easy and a lot cheaper !!”

Written on: 18/12/2014 by Jessieh119 (1 review written)

I compared prices on line and decided to go for policy. They phoned me up and ran through everything. Instead of downloading policy which was 35 pages, policy expert posted it to me. I have extras on my policy which are free, like legal costs and home emergency cover. I am extremely happy so far. If I ever have to claim I will let you know how I get on. Would definitely recommend Policy Expert to anyone… Read Full Review

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★★★★☆

“Good price and cover”

Written on: 18/12/2014 by Fitzpatrickva436 (1 review written)

Found on a comparison site and not the cheapest but chosen as all the options with other companies were as standard. Sufficient for my needs… Read Full Review

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★★★★★

“NO1 on the Market”

Written on: 17/12/2014 by sylvia53 (1 review written)

From start to finish Policy Expert were very professional in explaining what was on offer with building's and content's cover.I checked on other sites & found no one to come close to them.Policy details were sent very quickly & to detail.The staff were very informative,not pushy & gave me time to go away & consider other options. So overall an exemplary transaction. Thankyou… Read Full Review

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