Policy Expert Home Insurance Reviews - www.policyexpert.co.uk

402 - 420 Silbury Boulevard, Milton Keynes, MK9 2AF
0330 0600 601
★★★★☆
4.3 / 5
5087
92% of users recommend this
  • Customer Service

  • Value For Money

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Policy Expert Home Insurance - www.policyexpert.co.uk

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Latest Reviews

★★★★☆

“Building and contents”

Written on: 26/06/2016 by Carlsonad307 (1 review written)

Great easy service, good price… Read Full Review

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★★★★☆

“better price insurance”

Written on: 26/06/2016

The policy was a third cheaper than other companies. There are several different products available if you wish to purchase them. I thought the water leakage excess was a little pricey, but I suppose that is down to people making bogus claims and that is one way to stop them. Hopefully i wont need to make a claim but i've got all the relevent cover in place just incase… Read Full Review

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★☆☆☆☆

“Can't get through when you call”

Written on: 25/06/2016 by KJOH (1 review written)

Looking to discuss my renewal quote I tried numerous times to call Policy Expert but couldn't get through. As a result I decided to cancel my policy as I didn't have confidence that I'd be able to make contact if I actually needed to make a claim. Still couldn't get through on the telephone lines. I emailed to advise I was cancelling (ahead of the renewal date) and ensured that I kept a copy of my email in case of any problems. I heard nothing until almost a week after the renewal date, when… Read Full Review

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★★★★★

“Great service”

Written on: 25/06/2016 by Donna438 (1 review written)

Listened to what I want, willing to compromise on price I had seen on compare the market. Great price. Will recommend to friends and family… Read Full Review

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★★★★★

“very satisfactory”

Written on: 25/06/2016 by Fernandezsp471 (1 review written)

Friendly, efficient and helpful. Not had occasion to make a claim (and hope I won't ever havr to) so cannot comment on speed of pay out etc. … Read Full Review

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★★★★★

“easy to use”

Written on: 25/06/2016 by Sutherlandlx42 (1 review written)

Found that renewing my policy was easy to do and quick the policy is what I wanted… Read Full Review

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★★★★☆

“Good so far.”

Written on: 24/06/2016

Service taking out the policy was good but I can’t tell if claims will be met without problems or promises they made will be kept. … Read Full Review

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★★★★★

“great customer service”

Written on: 24/06/2016 by zaCrabtree231 (1 review written)

Good, easy and pleasant to deal with ! would recommend… Read Full Review

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★★★★★

“Excellent Price & Service Easy to deal with”

Written on: 24/06/2016 by joShelton381 (1 review written)

The best price yet - cheapest I have ever paid. Policy was easy to set up and worked out over £100 cheaper than our policy last year with a different company and the cover was exactly the same… Read Full Review

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★★★★★

“Building and content insurance ”

Written on: 24/06/2016 by JordynHale346 (1 review written)

The advisor was polite and knowledgable she talked me through every aspect of the policy and answered all the queries I had. I was satisfied with the cover and price she recommended. I was able to receive the documents both electronically and through the post. This came through quickly. Though I am still waiting for the key fobs for additional key and lock insurance I took out I didn't particularly like to have to complete a different form for the credit facility if I understood this was… Read Full Review

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★★★★★

“Change of home insurance”

Written on: 24/06/2016 by byBruce382 (1 review written)

I changed home insurance to Policy expert home insurance and saved money for the same cover from other insurers… Read Full Review

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★★★☆☆

“straight forward good value”

Written on: 24/06/2016 by 477Lancaster (1 review written)

Easy and quick to purchase, provided all that I needed… Read Full Review

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★★☆☆☆

“Total chore to renew policy”

Written on: 24/06/2016 by IgnacioFarley317 (1 review written)

It took a week to renew my policy because a straightforward bedroom conversion professionally done had to be pondered on at length by your 'underwriters'. I have never made any kind of insurance claim, I just pay premiums so I have a limited tolerance of snail-like procedures. I was within a hairs breadth of taking my business elsewhere and at the next renewal if I meet with any kind of obstruction that I deem to be unnecessary I will just go elsewhere… Read Full Review

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★★★★★

“customer service”

Written on: 24/06/2016 by 15Forsyth (1 review written)

Recently I spoke to couples of Staffs. Great customer service. Thanks… Read Full Review

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★★★★★

“Good service choice of policy”

Written on: 24/06/2016 by unKerr235 (1 review written)

Good insurance was able to go online choose what I wanted for home insurance, what I needed what level of cover was important and have muchi wanted to pay… Read Full Review

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★☆☆☆☆

“non transparent policy restrictions avoid like the plague.”

Written on: 24/06/2016 by 330Barrett (1 review written)

Beware home contents on go compare hook you in and have exclusions that are highlighted after you sign up! Hopefully i won't have to claim as no doubt i would have to jump through tons of hoops. Out of principle i won't be renewing with this company… Read Full Review

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★★★★☆

“EXCELLENT PERSONAL SERVICE”

Written on: 24/06/2016 by MarthaFrazier343 (1 review written)

This is the first time I have stayed with the same insurer for several years. Excellent service and good to speak with someone… Read Full Review

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★★★★☆

“New policy holder”

Written on: 23/06/2016 by JoshBragg375 (1 review written)

The cover price wht you see initially is the actual price with everything yoiu need covered and there are no extra add in's for the basic cover further down the process. I would recommend that family and friends dotry policy expert and not just stick to brand loyalty. They are backed by a strong insurance backer. I hope that if required to make a claim that they are as smooth as when buying but all insurancecompanies are good until you make a claim… Read Full Review

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★★★★★

“I had a quote for my renewal and was happy with the...”

Written on: 23/06/2016 by Hale276 (1 review written)

I had a quote for my renewal and was happy with the price it had only gone up buy one pound. It was easy for me to do on line, and i had my new policy through the post in a few days… Read Full Review

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★★★★★

“Really Good service”

Written on: 23/06/2016 by Cali86 (1 review written)

After I rang to say I had a better offer I was asked if I would stay if it was matched and I'm still here. Thank you… Read Full Review

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