Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 27/10/2014 by d4028314 (1 review written)
You are made to wait for the new season to start before you can make your list. The reason? So you can receive the current range, the idea is that every thing will be in stock. Before we were even married, they contacted us to let us know that the towels some one had bought for us had been discontinued, and asked us if it was fine to put the same value on a gift card. This was just the start! We got married on the 09th August 2014, after the honeymoon we contacted House of Fraser Wedding List… Read Full Review
Written on: 17/07/2014
House of fraser were so helpful with our wedding list. They have gone out their way to help us and I cannot fault them at all. A couple of our items were discontinued but they sourced them and made sure we got what we wanted. I cannot praise the Manchester store enough! Highly recommended … Read Full Review
Written on: 01/12/2011
House of Frasers Gift/ wedding list service was shocking! I have never experienced such bad customer service. I can fully accept that sometimes things go wrong, however I feel that it is the way in which this is dealt with that is important. When a company is in the wrong, you do not expect the manager to be rude, defensive and unhelpful. The higher up the heirarchy you go- the worse the service becomes. I was really dissapointed and upset with the whole experience and the attitude of most… Read Full Review
Written on: 09/05/2011 by JillStar (1 review written)
My fiance (now husband) wasn't keen on the idea of having a list but the 'Concierge' we met in our local House of Fraser (Croydon) did a great job of convincing him - she was realy helpful suggesting things we might like to add to our list and tips on how to get a good mix for all of our guests - we chose the option of having vouchers as well as gifts which is great as we are still spending them now!
They explained that our delivery would be anytime after 4 weeks from the wedding - we arranged… Read Full Review
As rated by our community of reviewers
" Mixed experience " Read More
" Intuitive and useful " Read More
" What gift list? " Read More
" Absolute Rip Off!! " Read More
" Poor communication " Read More