Agoda Reviews - www.agoda.com

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4.6 / 5
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★★★☆☆

“Nice view! But with snake around the swimming pool!”

Written on: 26/08/2014 by Robb119 (1 review written)

It's nice view and relax place.. however no staff in front of desk 24hours.. Again, there are snake around the swimming pool.. the staff said it's not danger for those grass snake... for me, all snakes are dangerous one, so I hope it can avoid it again for the next visitors… Read Full Review

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★★★☆☆

“great deal”

Written on: 19/08/2014 by Kristen4 (1 review written)

it should include all tax and service charge in the advert price instead of submiting process. moreover, sometimes i like to book more than one type room at the same time but I can' t do in your site… Read Full Review

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★★★☆☆

“Convenient and fast”

Written on: 18/08/2014 by Allenxc226 (1 review written)

Maintain a good service to your customers....thanks… Read Full Review

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★★★☆☆

“Not expected Support & Care”

Written on: 17/08/2014 by mikequang (1 review written)

We are a family of 8 people booking Agoda.com 2 years ago. Firstly, we booked Hanoi Paradise hotel but finally changed into Style hotel nearby. Agoda accepted our cancellation without Cancellation charge as per Agoda/hotel policy, but we didn't gain any cents turning back to our credit card in fact. We called and emailed to Agoda many times but no reply. Poor Customer care and not use them anylonger… Read Full Review

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★★★☆☆

“TAX & SERVICE CHARGE”

Written on: 17/08/2014 by Jayleef27 (1 review written)

I do hope that the rate qutoed should include tax and service charge at the 1st page of searching rooms instead of tax & service charge shall be added ultimately. And please specify the view from the room (I do hope that the room I booked has a window)… Read Full Review

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★★★☆☆

“Good fast esey so good for all the way u can enjoy for...”

Written on: 17/08/2014 by White53 (1 review written)

Good fast esey so good for all the way u can enjoy for t he Clean romm… Read Full Review

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★★★☆☆

“Great Travel Agent”

Written on: 21/06/2014 by jkOgden64 (1 review written)

I had used agoda for 9 times to booking hotels. I usually booking hotel with high discount rate.in agoda so many options hotel with variation condition and strategic location as you like to choose for travel… Read Full Review

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★★★☆☆

“Low Price but can't book 2 types of room in one time”

Written on: 18/06/2014 by Laci75 (1 review written)

Agoda gives low rates but I can't book more than 2 types of rooms of the same hotel in one time. For example, I want to book 1 standard room & 1 triple room, I have to book these rooms separately… Read Full Review

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★★★☆☆

“Incorporate Tie-Up cards”

Written on: 18/06/2014 by ouHarper1945 (1 review written)

Agoda is a very versatile site for making hotel bookings on the go. But perhaps incorporating Tie-Up cards like the SM Advantage card in Members profile would make it easier and beneficial for members to earn add on points from Tie-Up cards or Agoda. … Read Full Review

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★★★☆☆

“outstanding”

Written on: 21/05/2014

The place is the best for who seek for adventure. .nice!!… Read Full Review

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★★★☆☆

“have had good deals with agoda .sometimes not with the...”

Written on: 21/05/2014 by Dylan407 (1 review written)

good deals but sometimes the pict dont match with the hotel rooms… Read Full Review

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★★★☆☆

“FRUSTRTING WEBSITE”

Written on: 21/05/2014

i have been using Agoda for a couple of years. the app is more functional than the website. you cant sort by price, the number of people you are booking for, you cannot filter on more than one facility at a time (ie. restaurants and swimming pool)and changing the dates/calculating the numbers of days of stay doesn't always update… Read Full Review

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★★★☆☆

“ECONOMICAL”

Written on: 21/05/2014

A ONE STOP SEARCH FOR HOTELS!… Read Full Review

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★★★☆☆

“affordable”

Written on: 21/05/2014 by Chanele381 (1 review written)

this is fine and easy to find the information that we need..easy to access, either your at home… Read Full Review

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★★★☆☆

“Fast booking step”

Written on: 21/05/2014 by Morrisxr1945 (1 review written)

Our booking step is easy. Need to improve on multiroom booking… Read Full Review

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★★★☆☆

“You should add a better transportation guide”

Written on: 21/05/2014

The location information is good, however You should include which metro/bus stations are near your hotel… Read Full Review

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★★★☆☆

“Easy to use”

Written on: 21/05/2014 by ekBullock15 (1 review written)

Easy to use, good information, good prices e … Read Full Review

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★★★☆☆

“Sit sometimes erratic”

Written on: 21/05/2014 by Amiraj184 (1 review written)

Site did drop out in the middle of my booking. After entering 1 special request the page jumped straight to payment options. Could not go back a page… Read Full Review

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★★★☆☆

“Great Service”

Written on: 21/05/2014 by ShirleyBain223 (1 review written)

It has been more than 4 years using agoda to book all my accomodation, both local and international. Most of the time having good experience. There are only 2 things that I would like to suggest for better customer experience : 1. Make sure that room availability is correct as shown in the web, and updated real time. Of course this can be achieved by clearly agreement between Agoda and The Hotel. 2. There is no expiring date regarding accumulated reward point as we are not sure our travelling… Read Full Review

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★★★☆☆

“No Phone number to talk to hotel was not appreciated”

Written on: 20/05/2014 by EmmettHunter (1 review written)

No Phone number to talk to hotel was not appreciated… Read Full Review

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