written by BRONCO1111111111 on 01/10/2020
IT WILL PAY OFF TO RING THE MOTEL DIRECTLY - THEY DESPISE DEALING WITH THESE THIRD PARTIES.
written by mikey51 on 23/09/2020
utter rubbish, quoting over £1000 for a 55 km trip -must be brain dead
written by LustAF on 08/07/2020
When booking multiple rooms it is impossible to navigate setting up different rooms. Only allows you to book duplicates. So if only 1 is available you have to close out that transaction and start over for the next. This means paying taxes twice, triple etc what you should have to. I found this to be so on both the online site and app. Tgis site is perfection otherwise. I was incredibly disappointed and not happy having to pay so much.
written by MarkW2830 on 28/01/2020
Great price, simple proceedure and easy uncomplicated screen to read
written by francandbert on 28/10/2019
excellent service every time we have used them
written by Skyemobile on 27/09/2019
Not as advertised, on arrival the price had gone up. Managed to negotiate a better price which was still R20 more than the price quoted. The room had no towels and toilet paper and no shampoo and shower gel as advertised. Very disappointing.
written by Karli234 on 12/08/2019
Marvelous & Awesome, easy book & lovely stay
written by ivanbxl on 26/07/2019
the booking went sell and I have no idea what it will be in real life
written by Paybbdhkdhhsj1234 on 07/06/2019
I booked a room on Agoda via Trivago. Whilst I made the booking I entered all my credit card details. About an hour after the booking I checked in to the hotel but reception stated that I had not paid for the room. I went to check my booking on Agoda app but there was no record of me reserving a room in the hotel. I had no proof of anything. Very disappointed
written by Millermb274 on 22/05/2019
Found the website provided complete information on the property and was easy to use.
written by arielbl on 13/05/2019
I file a claim for a price match on the same hotel room and on another site (Booking.com), They denied because in AGODA cancellation policy the hotel room was not refundable and on Booking they would charge you only 1 night. It doesnt make sense to me!!!. Does it sound like a reason to denied a price match claim????
written by AnaReyes on 01/05/2019
Had my pre wedding prep here last January. I wouldn' recommend it because of so many limitations. An example would be that I can't take pics putside their preferred time etc. A hotel should and must always compromise with their customers unless it hinders others in any case. But this hotel, they simply won't just because.
written by Holloway52 on 22/04/2019
I signed in and the price suddenly goes up by 300 peso. As a member the price should go down ?????
written by 301Morris on 21/02/2019
Cost on website was not in NZ dollars, it was at the bottom in brackets in a very tiny font. Very misleading
written by kpoindext on 21/02/2019
I had a problem, the website would not take my phone number, kept saying invalid number. I think I know my own phone number. To use ANY of the Agoda help systems, phone or web, you need a booking id. I couldn't make a booking, so I could not have a booking id. Therefore it was impossible to get any help from Agoda. By some random clicking, I finally got around the issue. It is a shame new customers can't get any help.
written by HayleyGraham155 on 16/01/2019
The overall booking procedure is very easy to complete. The only major problem is contacting customer service regarding any general issues. The automated telephone system requires a booking ID number. Unless you have this number, the call is otherwise 'cut-off' and therefore, unable to talk to an advisor. Also, when a client get through to the option to speak to an Agoda agent, it takes an eternity to be answered. I hope that someone could look at this issue, as this represents Agoda in a very bad way amongst the Travel & Hospitality community.
written by DrFumbles on 09/01/2019
I was booking a room that was advertised on this website for $90 a night and they made sure to mention how much I was saving. I input my information and behold the next page had a prompt that they were experiencing some technical difficualties. No worries I’ll just go one step back....oh wait now the room is $95 a night and the website works fine. Thanks guys! Way to save me that money.
written by Xiomara33 on 04/12/2018
The looks of this hotel from the pictures that's been showed on its site is so far from reality...the hotel needs to improve their appliances tv is not flat screen... old lamp...old cabinet bathroom needed renovation...this is not a hotel...this is actually a motel...you even have to pay $5.00 for the Wi-Fi..disappointed
written by khawseekchuan on 20/10/2018
No member pricing, no promocode, didnt show tax at the begining
written by peter.ayres on 18/04/2018
I enjoyed the experience of booking with Agoda for the first time and at every single step I found no difficulties, except for the very slow typing velocit and the missing single letters all the way, like as you can see at the right top on the line above. To get the words correctly written, I have to slow to a snail pace and that is frustrating. The rest of my experience with Agoda was very pleasant. See the examples of my comment and if that can be improved, it would be a bonus for anyonw dealing with you. Look at all the letters missing! It is no joy to write in these circumstances
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