Agoda Reviews - www.agoda.com

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★★☆☆☆

“Santosa Hotel Lombok”

Written on: 06/07/2014 by 1948Cobb (1 review written)

Staff extremely pleasant and pool area perfect. Rooms in cottages left a lot to be desired. A rat was scurrying around in one of the rooms at night. TVs need replacing as picture not sharp, FURNITURE OLD AND TATTY, beds comfortable, bath chipped all over, no tea/coffee bags but may be this is normal, some junior staff not familiar with all of the layout of the hotel so many useless metres including up and down in lift twice had to be endured when extremely tired to find booked room… Read Full Review

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★★☆☆☆

“they are getting worse ”

Written on: 04/06/2014 by Chandlern407 (1 review written)

taking sorting option away makes is very hard to find what you are looking for you cant search bye prices any more some off the hotels are always 60% off so they e shouldn't be marketing them as discount hotels trivago is a bigger search engine they search thru agoda as well way better experience and search mod… Read Full Review

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★★☆☆☆

“Easy, Fast, Simple”

Written on: 21/05/2014 by Jovannip124 (1 review written)

Easy to book, and very informative. Fast booking and also a good deals for any good hotel in the world!… Read Full Review

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★★☆☆☆

“Prices”

Written on: 20/05/2014 by gwSerrano1963 (1 review written)

I found better prices for the same hotel and for the same room at makemytrip.com after the booking was confirmed at Agoda which was disappointing… Read Full Review

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★★☆☆☆

“Excellent Booking experience”

Written on: 20/05/2014 by AzariaCallahan210 (1 review written)

Very good web site, really easy to get around and make an informed decision… Read Full Review

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★★☆☆☆

“vdfvvsbrtbrtb ghvljhfdlv rkjhaskjahkea kjahgjadfglhg...”

Written on: 18/05/2014 by Maxn471 (1 review written)

vdfvvsbrtbrtb ghvljhfdlv rkjhaskjahkea kjahgjadfglhg gahgjkdfg svaskfadjerkjshgfjbrjg werfgkjbg.ea rkgq rkjbqegrkjbjgr kjhgrne;rgl.erg kjbgjqebrg;ergjq adf.kjad;lg.ne;g erljglbskkjwer jwglbfelrgjegkjerg kjbsdkjadbbkjadfbkjdf jfjfjfjfjf dsjdgsdkckc fjfnfndjcjkc djdkdkdmdnfj… Read Full Review

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★★☆☆☆

“convenient and friendly to used. normally used it to...”

Written on: 18/05/2014 by esMurphy213 (1 review written)

convenient and friendly to used. normally used it to check the rate before traveling… Read Full Review

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★★☆☆☆

“easy to use website. ”

Written on: 14/05/2014 by familywithsmallkid (1 review written)

easy to use website. … Read Full Review

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★★☆☆☆

“Website sucks”

Written on: 14/05/2014 by Adco (1 review written)

Being that I use Virgin and their frequent flyer program, I have to use agoda sometimes. The website is very restricted, ie; sort menu doesnt include price selection and other commonly used items; the drop down maps are annoying because there is a permanent pop up of every hotel the curser floats over, have to move away, avoiding any other hotels, then click the empty are for the hotel info to drop down, only then can you see the map again. Should be auto-hide. Names of the rooms are often… Read Full Review

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★★☆☆☆

“Hope Your Team Will Do Better.”

Written on: 11/05/2014 by AdrielBeasley (1 review written)

Last booking,when I book a rm come only with a queen bed,your agoda team advise to resubmit and change to two single bed, so slow respone that the hotel is fully booked. And I have to book directly with the hotel with another room, I managed to resolve paying one extra room. Your experience customer service staff, very friendly and keep apologise. It's the fault of unreliable attitube of the junior inexperience staff. … Read Full Review

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★★☆☆☆

“Slow response of website and delay ”

Written on: 09/05/2014 by syLindsay386 (1 review written)

It takes ages to just loading your website. Please improve in future or update your server. Thanks… Read Full Review

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★★☆☆☆

“MAY NOT BE THE BEST PRICE !!”

Written on: 07/05/2014 by Lainey315 (1 review written)

The site generally give good pricing but you still need to check on other sites that may offer a better price… Read Full Review

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★★☆☆☆

“Only one problem is my point”

Written on: 23/04/2014 by Day463 (1 review written)

I log in every time I make reservation but I never get point from system, I tired to tried contact and get feedback from your customer service specialist which only explain that I never to log in to get point. Now I pay more than 900 USD by did not get any for point back!!… Read Full Review

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★★☆☆☆

“Horizon kota kinabalu hotel”

Written on: 19/04/2014 by Caldwellhi190 (1 review written)

Bad service. Hidden charges. Not recommend… Read Full Review

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★★☆☆☆

“MALINIS,TAHIMIK”

Written on: 19/04/2014 by lvGriffin171 (1 review written)

NAKATULOG NA KAMI MINSAN SA HOTEL TULAD NG SABI KO MALINIS TAHIMIK OK LALO NA KASAMA MGA BATA… Read Full Review

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★★☆☆☆

“$15 cancellation is a bit rich”

Written on: 16/04/2014 by 61Skinner (1 review written)

Most other booking sites do not charge a cancellation administration fee and especially when you re-book Agoda it's a bit much… Read Full Review

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★★☆☆☆

“needs improvement”

Written on: 13/04/2014 by igorgt (1 review written)

your website needs improvement, not user friendly enough, drop down buttons are terrible… Read Full Review

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★★☆☆☆

“Easy and informative site with great deals.”

Written on: 11/04/2014 by McFaddenrh4 (1 review written)

Easy and informative site with great deals… Read Full Review

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★★☆☆☆

“Good location”

Written on: 10/04/2014 by Newton250 (1 review written)

Good location opposite the beach but you can't use the beach as too many boats around.staff at check in is very rude even at breakfast.Overall horrible staff,just location is central . internet not available in the room… Read Full Review

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★★☆☆☆

“misleading CS email system”

Written on: 09/04/2014 by klai148 (1 review written)

"misleading CS email" on 7th Apr 17:00,CS emial me that I had 48 hrs to resend my credit card information,but they cancelled my reservation 12hrs later, because CS said I didn't repond right away. The fuuny part is that the email system stated that no-reply. My bank reject the first payment because of some security, and the bank cant fix it within 24hr, due to to the bank policy of online purchase, I understand that Agoda is not responsible for that, but I wonder agoda should hold on my… Read Full Review

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