Agoda Reviews - www.agoda.com

★★★★★
4.6 / 5
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★☆☆☆☆

“Highly dissappointed!!!”

Written on: 29/07/2014 by Templeko123 (1 review written)

Recently i booked hotel melia in kulalampur through agoda and i am highly dissappointed. I booked for 2 persons and paid for two for 26th of july. When i got da confirmation, it showed that i paid for single occupancy whereas i even requested for twin sharing bed!!!! I found this out while checking into the hotel today morning. Now they r asking me to pay for another person. To me, its a fraudulent activity. This matter should be tsken into consideration ASAP… Read Full Review

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★☆☆☆☆

“The worst benfits never seen”

Written on: 28/07/2014 by Denieul04 (1 review written)

The aspasia hotel in Phuket. We booked with Agoda. And due to that, we got the worst rooms of the hotel. Toilet clogged. No hot water. We had room numbers reserved for us but when they realised that we had booked via Agoda. They changed our rooms pretending a problem with air conditionning. Never again I'll do the same and use this web site… Read Full Review

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★☆☆☆☆

“bad”

Written on: 26/06/2014 by 420Bradford (1 review written)

We had booked to Goa for 1 day and agora people had not intemated the hotel. We faced lot of difficulty carrying our kids luggage's no vehicle. Had to walk a long distance, n even our amount is not refunded. Booking is easy. But in such cases they won't respond. We faced a worst situation. This was a worst experience I ever had. … Read Full Review

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★☆☆☆☆

“cannot get into my agoda login. Whats the matter with...”

Written on: 20/06/2014 by Moriahw388 (1 review written)

cannot get into my agoda login. Whats the matter with your website?… Read Full Review

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★☆☆☆☆

“Misleading, false, unhelpful and shamefull!!”

Written on: 19/06/2014 by laMeier419 (1 review written)

A mistake on this website not informing me of an extra deposit when arriving at the hotel causing the booking to be void by the hotel, a refund taking 7-10 working days and no accommodation and it's 7 degrease Outside!! Customer service staff and supervisor were rude, blunt, unhelpful and had no intention of helping fix the issue!! I will be taking this issue further and informing people never to use this company!! DISGRACEFUL!!!… Read Full Review

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★☆☆☆☆

“Easteren Residence Kuala Lumpur”

Written on: 18/06/2014 by 277Adkins (1 review written)

Worst place ever...my first n and wont be coming back ever.room aircond not working,sink n tv faulty plus stuff n security very stuck up.could not change room,end up went to a different hotel… Read Full Review

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★☆☆☆☆

“MIRADOR PRAIA NATAL HOTEL PONTA NEGRA BRAZIL AVOID”

Written on: 16/06/2014 by WASTEMYMONEYMIRADOR (1 review written)

“AVOID AT ALL COST” I contacted Luana, the manager of the hotel if they provide a paid shuttle bus in an email. She responded that they do pickups from the airport and the airport will be in a new vicinity therefore, she will check the rate and get back to me. After about 2 weeks, I did not hear from her therefore I contacted her again since I am new to Brazil. We were just going for the World Cup. I flew from Vancouver Canada to Chicago and then Sao Paolo and finally to Natal for almost… Read Full Review

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★☆☆☆☆

“phuket sirey hut”

Written on: 08/06/2014 by Leaj31 (1 review written)

This was the worst resort I ever been to. Once I arrived the hotel, I was with my thailand gf. During the conversation with receptionist, they talking in thai to discuss which room has a spoilt air conditioner to give it to me. I left the hotel and complain to agoda immediately. I was getting this type of reply Hotel not willing to refund And say it's I found the location not good so I shifted. What a joke. This is the service from agoda. Please take note I will post more in forum for u… Read Full Review

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★☆☆☆☆

“Worst travelling experience”

Written on: 25/05/2014 by Fitzgerald125 (1 review written)

Very unprofessional site and customer service. I booked a hotel in Hampton Inn for 2 days. Agoda made a reservation and sent me a confirmation. however, when i reached there, they said they dont have any reservation for me. I showed Agoda's confirmation email, but Hampton inn said Agoda never made a reservation with them. i spent 2 hours with agodas customer service but they couldnt find any thing for me. They refunded the amount but nothing as a compensation. Won't recommend this… Read Full Review

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★☆☆☆☆

“good places to rest our mind and good hopitality”

Written on: 21/05/2014 by MathewSpence (1 review written)

good places to rest our mind and good hopitality… Read Full Review

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★☆☆☆☆

“pilihan yg salah”

Written on: 20/05/2014 by MakenzieMcNally (1 review written)

awalnya saya pikir bagus,ternyata amatir,administrasi yg tidak jelas. untuk pindah kamar dg harga yg sama saja sy harus membayar lagi seharga 1 kamar yg baru, fasilitas sprt sabun mandi tdk disediakan. berhantu pula. rugi menginap di guest house… Read Full Review

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★☆☆☆☆

“Good rates & easy to use”

Written on: 14/05/2014 by EricCKB (1 review written)

Great website and easy to navigate. Great rates too!… Read Full Review

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★☆☆☆☆

“fast and secure”

Written on: 13/05/2014 by Beatrice426 (1 review written)

I have booked all my hotels and trips through agoda, and it was fast, reliable and secure… Read Full Review

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★☆☆☆☆

“BEST RATE, FAST PROCESS”

Written on: 11/05/2014 by vjalchemist (1 review written)

I compared that Agoda.com gave me better rates as compared with Hotels.com & Booking.com and I was able to complete the process in flat 3 minutes after I finalised the hotel. So Agoda.com gave me best Rate and the Booking/Payment Process was very fast and it was really so mentally comforting… Read Full Review

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★☆☆☆☆

“Tricky”

Written on: 10/05/2014 by Baxterhf302 (1 review written)

The reservation didn't say the booking is without breakfast not until I booked it!!… Read Full Review

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★☆☆☆☆

“47674843 booking id”

Written on: 05/05/2014 by krish1980 (1 review written)

Paid for villa 3 nights stay in windflower vythiri but got shifted to a suite in some other resort for a day and had to spend 2 nights in a suite in windflower as there was no availability.Worst part is agoda didn't respond and apologize to this even after receiving 100 percent payment for the villa.The hotel manager did his best and did whatever he could.I need the difference in amount immediately.my booking id was 47674843 - krishnan seetharam… Read Full Review

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★☆☆☆☆

“Efficient”

Written on: 04/05/2014 by Shenga (1 review written)

Worked well and I would recommend it to other travelers… Read Full Review

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★☆☆☆☆

“I do not want to do your stupid review now get me off...”

Written on: 03/05/2014 by Jett47 (1 review written)

I do not want to do your stupid review now get me off this page… Read Full Review

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★☆☆☆☆

“thanks”

Written on: 03/05/2014 by Magdalenap87 (1 review written)

thanks the booking was wondefully easy… Read Full Review

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★☆☆☆☆

“They blatantly lie about hotel prices”

Written on: 30/04/2014 by Andrewsdj282 (1 review written)

I have booked with Agoda a few times and will never do so again. I've had several problems with their bookings recently. They also lie through their teeth when you book with them in order to make you believe that you are getting a good deal. Let me give you an example: I've just searched for the Sea View Lodge Boutique Hotel in Zanzibar on the Agoda website and asked for 4 nights' accommodation in a sea-front room in May 2014. They quoted me a price (with taxes included) of $100 per night. They… Read Full Review

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