Agoda Reviews - www.agoda.com

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★☆☆☆☆

“HOTEL RESERVATIONS”

Written on: 21/07/2015 by JoslynHagan (1 review written)

SITE EASY TO NAVIGATE, AND PRICES ARE VERY COMPETITIVE… Read Full Review

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★☆☆☆☆

“When travelling to California, booked a room through...”

Written on: 26/06/2015 by 161Gonzales (1 review written)

When travelling to California, booked a room through Agoda which I was charged for. I was then billed again by the hotel in question. Contacted Agoda to have the issue resolved but they are coneveniently doing nothing about it. Do not use this service unless you enjoy being charged twice for the same room… Read Full Review

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★☆☆☆☆

“Del Mango Villa Bali”

Written on: 27/05/2015 by Merritt27 (1 review written)

"For people travelling to del Mango or contemplating booking a visit to this establishment then please take note. We just returned from Del Mango after 8 nights of what was our own comical version of Fawlty Towers. if you want to have a laugh then please read on. Please note - that the management of Del Mango has just changed = 2 weeks. Day one - breakfast served in our Villa. was Ok. The spa button was broken and was hanging from a tree? yes, seriously. Tried to have a hot shower - No Hot… Read Full Review

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★☆☆☆☆

“I love using Agoda”

Written on: 15/05/2015

Makes everything so easy for travel outside the USA… Read Full Review

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★☆☆☆☆

“Non reliable ”

Written on: 21/04/2015 by Royce105 (1 review written)

This booking site is terrible , they don't have info on hotels they promote ... Just recently I booked my spring break condo threw them & ended up having to stay at a hotel due to lack of correct info provided ! I was expected to check in at the age of 18 but turns out you have to be 25 but AGODA SAID ITS OKAY WHEN IT WAS NOT !!! I will never book through here again , the people on the phone can not speak proper English !!! It's really hard to understand what they are saying , like if you are… Read Full Review

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★☆☆☆☆

“NO BOOKING”

Written on: 18/04/2015 by Phoebe1986 (1 review written)

We booked and paid for (3 weeks before our arrival) a very highly rated 4* hotel in Liverpool, through Agoda. When we arrived we were told there was no booking in our name (although we had printed our Agoda confirmation) and that the hotel had no spare rooms. Meanwhile Agoda E-mailed us offering alternative accommodation in a HOSTEL, which we refused. We arrived at the hotel at 4:45pm in time for a 6pm dinner meeting (which we eventually missed). The hotel staff were excellent and went online… Read Full Review

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★☆☆☆☆

“EXTRA CHARGES”

Written on: 16/04/2015

any GOVERNMENT SERVICE TAX FOR THE ROOM RATE,IT SEEM CHARGES INSIDE FINAL ROOM RATE = ROOM RATE PER NIGHT + HOTEL TAX + SERVICE CHARGE + ? ANY CHARGES FOR USING CREDIT CARD TO PAY UNABLE TO WORK OUT THE FINAL ROOM RATE EG RM 119/NIGHT X 3 =?RM 357.63 HOTEL TAX + SERVICES CHARGES + ROOM RATE FOR 3 NIGHT = RM 417 FOR 3 NIGHT. (HOW TO CALCULATE IT) WOULD LIKE TO HEAR FORM YOU AS SOON AS POSSIBLE… Read Full Review

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★☆☆☆☆

“A Complete Mess.”

Written on: 10/04/2015 by NathalieBlackburn (1 review written)

I was running late and so called the hotel I had used Agoda to reserve a room with. They told me that there was no reservation and that I should call Agoda which I did. After being passed around and told to wait for a long time I finally got Agoda to resend the confirmation email to the hotel and so problem solved... At least so I thought. After reaching the hotel at 4am I tried to check in but couldn't as the voucher that the hotel uses to pay for the room wouldn't work. After more phone calls… Read Full Review

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★☆☆☆☆

“Vung Tau, Viet Nam Villa Rental”

Written on: 06/04/2015 by huy_hoang69 (1 review written)

Rented a 6 bedrooms villa for 6 nights through Agoda for the first time. I paid the rental in full and recieved an invoice, confirmation letter and hotel voucher. Showed up at the villa to find out someone else is currently occupying the villa. Call Agoda and "Oh, that's too bad". I don't know if I will get my money back. All the extra costs I incured to rent the villa and getting to the villa is lost. Agoda does not care! There are many other hotels search engines like hotels.com that I… Read Full Review

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★☆☆☆☆

“terrible”

Written on: 31/03/2015

reviewcentre terrible too… Read Full Review

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★☆☆☆☆

“NO REFUND- BEWARE”

Written on: 25/03/2015 by HighlyUnsatisfied (2 reviews written)

I booked 4 hotels rooms for a recent travel itinerary in Asia using AGODA.  had to cancel the travel midway due to issues outside of my control when I went to cancel the hotel bookings-the hotel concerned redirected me to Agoda to make the cancellation,which I did and I found THAT THEY WILL NOT REUND MY MONEY, even though the cancellation is for a future date. I call that fraudulently obtaining money for services not fullfilled. If it were PRICELINE or any other REGULAR Booking agency -… Read Full Review

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★☆☆☆☆

“Very Professional Staff that works for a great company”

Written on: 17/03/2015 by camerashy88 (1 review written)

Needed to cancel a booking and change dates to the 2nd booking. Very courteous staff that is dedicated to helping the customer. Very kind while helping to fulfill the customers requests. Great job! Will definitely use this hotel in the future. :-)… Read Full Review

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★☆☆☆☆

“Hotel booking”

Written on: 01/01/2015 by VEMCP (1 review written)

I booked with Agoda 2nd September for 2 nights 25/26 December, was informed by Agoda 22nd Dec the Hotel had overbooked..I emailed the hotel to say this is not on and our Xmas plans had been ruined......Here is the reply from the Hotel..BEWARE OF AGODA Hi Veronica, we are very sorry to hear this, it is entirely Agoda the on line travel agents fault, they were instructed 6 months ago that there would be no rooms available for them to sell at Xmas and New Year, we only do a 4 night stay full… Read Full Review

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★☆☆☆☆

“Noble House Hotel Revisited.”

Written on: 29/12/2014 by GaryMore (1 review written)

Second time at ‘Noble house hotel’ . After a second time we thought we had a much better informed ability to give a review. Sadly attitudes have worsened. Good points are :- 1. Affordability similar to Others of Similar standard. 2. Proximity to some services. Bad Points :- 1. Customer service is Poor where sarcasm and indifference replaces any form of respect. 2. English arguably an international language is pitifully, woefully lacking, and totally lacking its coherent ability to be used… Read Full Review

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★☆☆☆☆

“Stay away from Maya Hotel KL”

Written on: 28/12/2014 by Hamza470 (1 review written)

Pretty rundown hotel, faulty & snail paced lifts, no value-for-money at all .. give it a miss please… Read Full Review

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★☆☆☆☆

“Never Honour Bookings”

Written on: 30/11/2014 by gcMeadows163 (1 review written)

I made a booking and paid the full amount for 3 nights in Sydney through Agoda and then booked my flight. Two nights after the booking Agoda contacted me and said due to mismanagement of the hotel they could not proceed with my booking and offered me backpackers instead… Read Full Review

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★☆☆☆☆

“It's very convenience and get the good price with Agoda”

Written on: 27/11/2014 by LilianaSampson (1 review written)

Convenience and good price… Read Full Review

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★☆☆☆☆

“Good & reasonable hotel rate”

Written on: 27/11/2014

Good website for searching hotel in many country with reasonable price and deal option… Read Full Review

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★☆☆☆☆

“I booked a hotel in India in October, paid in full and...”

Written on: 19/11/2014 by myreview101 (1 review written)

I booked a hotel in India in October, paid in full and got the voucher. I rang the hotel a few days before travelling and they said there was no booking in my name. I called Agoda, they said they would look into the matter and call me within 24 hrs. The agent I was speaking to was based in Malaysia for bookings I had made in India. I waited 24 hrs and no phone call so I called again. Could'nt get through. So sent them an email. Got a reply to say they would get back the following day. Waited… Read Full Review

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★☆☆☆☆

“Uncaring, Rip-off! I won't let this rest!”

Written on: 15/11/2014 by cardoctor98 (1 review written)

I Booked with Agoda, but I thought I was booking through Best Western. I never got a confirmation, even though "Agoda" states I did. (Yea, web sites always work; RIGHT!) Later I decided I wanted to cancel, because my wife wanted to stay at an embassy suites, like we usually do, even though they cost more. So, I called Best Western to cancel, and they did not even have a reservation. So, I didn't give it another thought, because I never thought it went through to begin with. NOW, they wont… Read Full Review

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