Emanualonline Reviews - www.emanualonline.com

★★★★☆
4.1 / 5
1211
83% of users recommend this
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Latest Reviews

★★★★★

“MAZDA BRAVO B2600 B2500 1996-2009 WORKSHOP SERVICE MANUAL”

Written on: 03/12/2016 by beeswax52 (1 review written)

Excellent product with great detail. Great service with prompt email responses to queries. You will be my first port of call should I need any further manuals in the future. Well done… Read Full Review

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★★★★☆

“Emanualonline car service & repair”

Written on: 01/12/2016 by Barry33 (1 review written)

Well pleased with the care and understanding of the Team, and the support with the down load problems,ME not understanding completley the proper procedure. … Read Full Review

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★★★★★

“good support”

Written on: 01/12/2016 by Avaj1967 (1 review written)

This is a Company that realy helps the customer if you have a problem… Read Full Review

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★★★★★

“A little adventure!!”

Written on: 30/11/2016 by AydenMattingly438 (1 review written)

Manuel is very detailed & informative .Good value for money. With limited computer experience I found the loading onto the computer complicated. Fortunately the staff on the service desk were very helpful & managed to sort out the problems. Perhaps a system such as Adobe would simplify the uploading… Read Full Review

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★★★★☆

“Ensuring The Customer Is Happy”

Written on: 29/11/2016 by graham5029 (1 review written)

Staff took a few days compiling the manual I requested and then having downloaded it, I did not seem to be able to open it despite following all the instructions. Contacting Emanual, I was told someone from their technical help service would contact me which is what happened. I then sat at my computer while the technical advisor configured everything so it worked and I am now able to open the workshop manual. As a pensioner, I would have preferred to have been able to purchase a hard copy but… Read Full Review

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★★★★★

“Excellent service and support for Mercedes A-Class manual”

Written on: 29/11/2016 by MartinOldfield (1 review written)

I recently purchased the Mercedes A-Class Workshop Repair And Service Manual (known as WIS/ASRA) download. The download went smoothly and the installation of the manual was straightforward on my Windows 10 machine. The software runs smoothly on a “Windows XP” environment in a VMWare-Player virtual machine. There were two difficulties: Firstly, I hadn't realised that I had only bought the WIS/ASRA manual, not the Mercedes Electronic Parts Catalogue (EPC). This was solved by another £9.99… Read Full Review

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★☆☆☆☆

“Paid, waited for hours and still haven't gotten anything!”

Written on: 27/11/2016

Paid $33 online and waited for hours and got nothing! Got a email saying I'd receive a link to download but never did! If they could email me to tell me they are sending a link why not email me the link to download my file? If I don't receive it by the morning I'm calling my credit card company and reporting online fraud to get my money back!… Read Full Review

Chad_Emanualonline's Comment

Written on: 29/11/2016

Do you have an order ID? I can look into this and see what has happened! Have you tried emailing us?

Oh, read the reviews here to see if we are genuinely a fraud!

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★★★★★

“Peugeot 308 2.0HDI”

Written on: 26/11/2016 by Clayn215 (1 review written)

Just fast and very accurate on the product. Also quick answer when the problems arrive and quick and effective resolutions. Very good and recommend to friends and family… Read Full Review

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★☆☆☆☆

“Paid got no manual”

Written on: 23/11/2016 by Yamahatz (1 review written)

No service. Paid my money no manual. Download attempts by me and it people failed. Was asked to allow strangers access my PC utter madness. I'm 2 months in and no product. I offered to upgarde to a disk and they could not send ,e pay bill or open a page to allow payment. Not sure what is going here but this crowd are to be avoided… Read Full Review

Chad_Emanualonline's Response to Yamahatz's Review

Written on: 26/11/2016

Strangers? It was you who purchased a manual from US! And you're calling us strangers!

We remotely install the manual day in day out for our customers via Teamviewer! Just read the majority of the reviews here for customer support, you'll know that!

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★★★★★

“Excellent service”

Written on: 22/11/2016

I wanted a workshop manual for my Fiat Ducato. I read in a Car Mechanic magazine that Emanualonline would be the best way to go. I did try to download the software whilst touring Europe. This proved to be a no no as the download speed was far to low. Added to that the download link was on a time scale. However, an email to their support pointing out the difficulties I was experiencing elicited the reply that they would re-enable the download link when I returned home. As good as their word when… Read Full Review

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★★★★★

“Goes the extra mile”

Written on: 22/11/2016 by jamesmsims (1 review written)

There were a couple of technical challenges along the way, and these folks did whatever it took to make things work for me. Excellent support and follow through to completetion… Read Full Review

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★★★★★

“citroen dispatch manual”

Written on: 22/11/2016 by McClellanht112 (1 review written)

I could not install as kept missing part of the setup.Emanualonline done it for me and was very pleased the way they responded and got it working for me. you can not buy a book for this model van,so the online guide is a great help.I would recommend this to anybody wishing to fixit themselves… Read Full Review

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★★★★★

“Fantastic personal service!”

Written on: 22/11/2016 by JOMAR9 (1 review written)

I had problems opening the file on my Macbook Pro but when I emailed about it was given excellent response and offer to sort it by remote installation via Teamviewer, which took very little time and had an excellent result. Would recommend to anyone fed up with shoddy service… Read Full Review

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★★★★★

“Fantastic Product Fantastic Backup”

Written on: 21/11/2016 by 96Harrington (1 review written)

I was so pleased with with Emanualonline. Bought the manual 4 years ago used it but when i needed it again i had a problem opening it.Emanualonline responded quickly to my email and solved the problem without any fuss.I have recommended them to many of my friends.Thank You and keep up the good work… Read Full Review

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★★★★★

“Invaluable source of information, great help setting up”

Written on: 17/11/2016

I bought this not knowing what I was getting into. it turns our the electronic manual is a great reference tool that I use for every little chore. At first I had challenges getting this set up on a macbook with the recommended WindowsXP virtual desktop, but after contacting e-manuals, their tech support was very helpful in getting this set up remotely. The only thing I was hoping it would also provide, but doesn't, is a definitive parts list with OEM numbers for my model passat so I can easier… Read Full Review

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★★★☆☆

“good support system ”

Written on: 17/11/2016 by Valentinz34 (1 review written)

The online system cut out part way through the down load so I easily purchased the discs. The discs copied to PC easily, but to read the discs It needs a virtual PC installing because the files are read by win XP. along the way two other software programs JAVA and VM were needed to read the files The information available is incredibly comprehensive and detailed for every model and option. My request for help was well supported and finally sorted. I feel a little more able to solve the… Read Full Review

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★★★★★

“Hyandai Santa Fe”

Written on: 17/11/2016 by Waugh201 (1 review written)

I had trouble opening the package because of my computer but the online techs persevered with me to get a positive result. After opening the manual I found it to be very informative and detailed… Read Full Review

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★★★★★

“NISSAN QASHQUAI 2014”

Written on: 10/11/2016 by fbmini (1 review written)

Emanual provided me with a perfect manual for my NISSAN QASHQUAI 2014 eventhough it was not listed yet. They worked out a solution based on the data I provided. Saving a lot of money! Their service is excellent and I have purchased allready several emanuals from them without any trouble. I do like the DVD version better because it gives me more time even if is a bit more expensive. … Read Full Review

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★★★☆☆

“Download nightmare !!!”

Written on: 07/11/2016 by VWmanual (1 review written)

The only reason I have given this three stars is now I have access to the manual the information is quite exceptional. I downloaded the manual but could not access it, after many hours of following instructions both on my MAC & Windows Laptop plus a remote session with a technical guy, I gave up. I tried to contact them using their "contact us" number but this was not a valid number, I was told in an email by one of the technical guys that this number had not been available for some time… Read Full Review

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★★★★★

“Nissan xtrail ”

Written on: 06/11/2016 by ConnorMiranda (1 review written)

Excellent customer service from these guys, I'm not very good with computers I managed to download it and that's about it but don't let that put you off as just contact them and they will do a remote installation, couldn't of done it without the help they was fantastic and there manual is great it has everything you need and would expect. Thanks again emanualonline… Read Full Review

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