Emanualonline Reviews - www.emanualonline.com

★★★★☆
4.1 / 5
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Latest Reviews

★★★★☆

“SMART Car Workshop Manual”

Written on: 22/10/2014 by Collieryy405 (1 review written)

Manual appears to be from the Mercedes Benz website. It appears to be the exact copy that a technician is using to work on the car. Contains photos and step by step instructions and torque values. Highly recommend for the do it your self to master technician… Read Full Review

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★★★★★

“Best Buy Ever”

Written on: 18/10/2014 by fastresponder (1 review written)

Full details and the Support Service is Faultless. Provided that their time permits NOTHING IS TOO MUCH TROUBLE if you need help… Read Full Review

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★★★★★

“EMO Manual”

Written on: 15/10/2014 by Hopkins310 (1 review written)

Due to my own ignorance I needed to get help from EMO support staff would like to say how grateful I am for their high quality of the first class after sales service from them… Read Full Review

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★★★★★

“bmw 320 d”

Written on: 14/10/2014 by cmyall (1 review written)

very pleased with the manual had a small problem with dwnload but they did everthing posible to give me the manual they replied to all of my emails in the end one of there it men took over my computer and did it all for me witch means they did every thing possible to make sure i got my manual and the manual is very good a real bargan thankyou e manual… Read Full Review

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★★★★★

“wish i had these years ago.”

Written on: 12/10/2014 by dppops (1 review written)

once installed and you have navigated your way around it is very easy to follow. I purchased a repair manual for Audi Cabriolet and Audi parts manual. found parts easy and out of 31 part numbers only one had changed. I did need help in the download of parts manual but the adviser in technical was able to help from start to finish and made sure i was happy and understood how to operate the system. I have not found anything i don`t like.Thank you again… Read Full Review

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★★★★★

“workshop books”

Written on: 12/10/2014 by aircraft12 (1 review written)

A first class service. The manual I bought for my Subaru Forester was 1st class and put me on the right track when I was struggling blind. First class service… Read Full Review

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★★★★★

“Excellent Service ”

Written on: 11/10/2014 by Marques97 (1 review written)

Had problems getting the program working but the guys at Emanual never stopped working to get me up and running, can't fault their service… Read Full Review

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★☆☆☆☆

“it don't work at all”

Written on: 09/10/2014 by Marvinx88 (1 review written)

This is the most terrible manual ! I haven't been able to look at it at all, it's simply dont Work !… Read Full Review

Chad_Emanualonline's Comment

Written on: 09/10/2014

Well instead of moaning like the little girl you are, why don't you ask for help? You only have to read the reviews here to see that we are helpful at every level. Now stop moaning like a little girl and raise a support ticket so that we can resolve this for you.

Chad @ eManualOnline

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Michelle.swinfield.9's Comment

Written on: 10/10/2014

well thats an awful response chad!

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Chad_Emanualonline's Comment

Written on: 15/10/2014

Sorry but its true and i have no issue saying it in in public

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★☆☆☆☆

“Alfa Romeo”

Written on: 08/10/2014 by HoldenBuckley169 (1 review written)

Very complicated download procedure, but managed all the downloads the site told me too, File would not open, complete waste off money, tried to contact through website but no acknowledgement of sent e-mail, so cannot be sure complaint e-mail sent, Avoid… Read Full Review

Chad_Emanualonline's Comment

Written on: 09/10/2014

Thats bizarre. What is your ticket ID and i will confirm with you whether we received your ticket. You only have to read the rest of the reviews to see that we ARE NOT a company to avoid! Unless your just out there to leave us a bad review for no reason!

Chad @ eManualOnline

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Allsworth's Comment

Written on: 09/10/2014

Hi Chad, I have to agree with you. The process to obtain the manuals is a little difficult to follow but once understood is a simple process. You helped me the first time and I can only say that you gave me great help and step by step guiding. I also wonder if some people are too quick to complain especially when the problem starts with them. It might help your customers if you give a reassurance about the step 4. I know that it probably puts some off. I know it is safe, but is a bit scary if you don't understand the process. Cheers

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Cain1963's Comment

Written on: 09/10/2014

That's my point, I never received a ticket number, so I have no way of knowing if anyone received my e-mail. there was no automated reply sent, like some company's do. all I have is my order number.
I followed all the instructions on the site to the letter, still no manual.
And to your last point, like most people I have bought items or services from dozens and dozens of company`s, and this is only my second negative review, I do not post negative entries on sites for fun.

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Chad_Emanualonline's Comment

Written on: 09/10/2014

If you didn't receive a ticket number when you created the ticket. it should be there on your screen once you raise it, that would mean you didn't raise it.

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Cain1963's Comment

Written on: 09/10/2014

clicked on the "ticket" box, filled the boxes in, wrote a description of the problem in the box provided, clicked "send", no number came up, just kept returning to page I had just clicked.
so no ticket number and no acknowledgement of sent e-mail.

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Chad_Emanualonline's Comment

Written on: 10/10/2014

Check your SPAM or BULK boxes

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★★★★★

“Alfa Romeo 147 workshop manual”

Written on: 07/10/2014 by Mal7754 (1 review written)

Very helpfully and excellent service would recommend to anyone , Had a problem down loading file but guys where brilliant thank you so much… Read Full Review

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★★★★☆

“Suzuki Workshop Manual”

Written on: 07/10/2014

Very detailed manual,was able to locate my air conditioning problem, saved a trip to the garage… Read Full Review

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★★★★☆

“Complicated installation but excellent help provided.”

Written on: 06/10/2014 by RoderickBailey (1 review written)

The manual it'self is quite good but appears to lack much information concerning the diesel engine. It proved very difficult for me to install and read the manual's compressed files. The support provided to help install the correct software was excellent… Read Full Review

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★★★★☆

“Mercedes Benz B Class.”

Written on: 03/10/2014 by Whitexz362 (1 review written)

I could not have installed this Emanual by my self. I never got it to download correctly, was told my Laoptop at fault. So I bought the CD version which again would not work with my Laptop for some reason. So I loaded it onto my old desk top PC, and I left it to the Emanualonline agent to complete, which they did while I was away from the machine, all ready and waiting to be used when I came back. Excellent service, friendly help, all appointments kept. Well done Emanual, just got work out the… Read Full Review

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★★★★☆

“Good value product but complicated to install.”

Written on: 01/10/2014 by Gravesoy209 (1 review written)

I am very pleased with the manual but I required significant help to install and be able to read the compressed files. Having said that the help provided was excellent… Read Full Review

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★★★★★

“Great Service, great Product”

Written on: 01/10/2014 by Christina165 (1 review written)

I would recommend anyone to purchase products from Emanualonline, Excellent product and outstanding customer service when I encountered difficulties installing the manual, The helpful staff did it remotely for me and the whole process took under 10 mins. I only wish all online retailers were this helpful. Will purchase again… Read Full Review

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★★★★☆

“great after sale service”

Written on: 01/10/2014 by 249Martin (1 review written)

great after sale service. i could recommend this website… Read Full Review

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★★★★★

“E manual”

Written on: 30/09/2014 by McKenna157 (1 review written)

After starting problems you did all to support me. I'm a very happy user of the manual… Read Full Review

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★★★★☆

“EManuals provide excellent technical support”

Written on: 26/09/2014 by dave4512 (1 review written)

best technical support I've had for many years… Read Full Review

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★★★★★

“Wiring Diagram”

Written on: 25/09/2014 by 99Sandoval (1 review written)

After initially purchasing the Renault Clio manual I found there was no wiring diagram included with it. Emanual online went out of there way to to get me the require wiring diagram at no extra cost. Thank again Emanualonline… Read Full Review

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★★★★★

“MR2 Workshop Manual”

Written on: 22/09/2014

Fantastic service, the manual was a great price. I had trouble downloading it onto my mac, but EManual put it on for me remotely without any fuss. Excellent service, many thanks… Read Full Review

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