Written on: 06/02/2013 by ArthurMc (2 reviews written)
I have been a first found customer for about two years now and i am very happy with the service that they have provided for me. I get good advice from my advisor and my google rankings have got much better. Because of this i now get more emails through my website which is really helping. The only thing i would say is that my rankings on Yahoo are not as good as they are on Google but my advisor says not as many people use Yahoo so they concentrate on Google. Thank you First found! (read more)
Written on: 05/01/2013 by alan-57 (1 review written)
I first came across First Found in January 2012. At that time I was looking for SEO to improve my web site that was listed on the first page of Google Places and regularly on page one or two. Their sales staff made all the usual promises so I signed up for the year. Initially being rated as No 5 on Google following First Found managing to decrease my ranking to No9 I tried to contact my dedicated technician who could not be contacted. Following a letter of complaint a new technician was... (read more)
Written on: 17/07/2012
First found built my website and then helped me get it listed on the search engines. I'm really happy with the results I've got. They made me a six page site from one of their templates and they wrote all the content for me. It only took a few weeks and I'm really happy with the results. The optimisation took a bit longer, but my account guy there is pretty easy to talk to and answers all my questions, which is great. My turnover has increased and my site looks much better too. I'd... (read more)
Written on: 15/05/2012
I signed up for search engine optimisation a few months ago, and I'm happy with the service. I am pleased to say I am now on page one for a range of my services in all of the areas I cover. As a result of this, I am getting a new business enquiry nearly every day, which is really good for a small business like mine. Thanks (read more)
Written on: 29/04/2012
1 year on I am getting less visitors to my site than when I managed it my self. IMO a complete waste of money (read more)
Written on: 10/05/2012
Hello,
I’m Andrew, and I’m the Communications Manager for FirstFound. I’m sorry that you didn’t find our service to be good value for money. We work along thousands of businesses who see vastly improved search engine rankings as a result of our service, which generates increased numbers of visitors and enquiries.
If this hasn’t happened in your case, then we’d like to talk matters over with you and see if we can resolve your situation.
You can contact us on 0161 909 3411, and ask to be put in touch with your former SEO consultant or their manager, who’ll be happy to discuss the performance of your optimisation service with you.
Written on: 13/09/2011
We spent a large amount of money on launching our new website, but we weren’t attracting any visitors. We knew that the best way to increase the traffic the site was getting was to improve the search engine listings, so we got in touch with FirstFound - which turned out to be a great idea. Since then we've received over 100,000 unique visitors to our website, and our consultant has always been very helpful and professional. All in all, we’re very happy with the service that they've... (read more)
As rated by real users
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Firstfound's Response to alan-57's Review
Written on: 07/01/2013
Alan,
Thanks for your comments about our service. I’ve referred this to your consultant who should have contacted you to discuss this further.
Looking over your account, there have been positive results of our SEO service.
In the interests of fairness, we’d like to mention that while the single key phrase ranking you refer to hasn’t improved the way we’d like, your consultant has ensured that your site’s positioning has improved for a number of other traffic-driving terms.
If you’d like to discuss this with us further, I’ll be happy to arrange a call with one of our SEO team managers. Just drop me a line on communications (AT) firstfound.co.uk and let me know when would be a convenient time for you.
We take complaints like this very seriously, and would like to ensure that you don’t leave our service under a cloud.