Covent Garden FX Reviews - www.coventgardenfx.com

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★★★★★
4.8 / 5
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Latest Reviews

★★★★★

“Great rates and an efficient personal service”

Written on: 25/07/2014 by McDaniel53 (1 review written)

The first time I used Covent Garden I was filled with apprehension but thanks to the reviews I read, I decided to buy from them. I was so impressed with the fact everything went smoothly and just as they said it would, that I have now bought from them again. This time, twenty minutes after I had made the bank transfer they rang me to say I had paid too much and would I like the extra currency or a refund. Again I was very impressed and would recommend them to anyone without hesitation… Read Full Review

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★★★★★

“Fabulous personal service”

Written on: 25/07/2014 by Humbertow1967 (1 review written)

I had left obtaining my Canadian Dollars rather too close to holiday departure. However, I found Covent Garden FX through a comparison website which indicated that they had a good exchange rate for the amount that I was exchanging and a next day service - ideal! Having placed my order, I made a quick bank transfer and contacted the company to let them know that I had done so. I received an almost instant personal reply and, a little later, notification that payment had been received by them… Read Full Review

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★★★★★

“A superb service ”

Written on: 23/07/2014 by HGV1 (1 review written)

Many thanks for a great service very polight and helpfull everybody should use Covent FX… Read Full Review

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★★★★★

“excellant as normal”

Written on: 12/07/2014 by Joyce343 (1 review written)

I phone up, you talk me through as you always do(elderly, no good at this on line ordering) that's why I keep coming back to you. Thank you. I always tell people to use you… Read Full Review

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★★★★★

“Excellent Company again and again”

Written on: 11/07/2014 by Matiase386 (1 review written)

We now always use Covent garden for foreign currency. Its so simple and they are consistently cheaper than anyone else… Read Full Review

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★★★★☆

“Purchase euros”

Written on: 10/07/2014 by Dubery (1 review written)

Extremely satisfied with the service. Best rate that I could find and no hidden charges. Quick delivery. Called them about a query, very helpful and response was immediate. Will be using again very soon… Read Full Review

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★★★★★

“Brilliant seam free transaction!”

Written on: 04/07/2014 by Debs5 (1 review written)

This is the first time that I have used Covent Garden Fx and definitely won't be the last. Their service has been brilliant from start to finish and great exchange rate too. I will recommend this company to friends and family. Well done and thank you… Read Full Review

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★★★★★

“What a great Company”

Written on: 02/07/2014 by Gattodonna (1 review written)

This is the 3rd year running that I have used Covent Garden Fx and as usual I found the rates really good and the service excellent. Whenever I have had a problem there was a friendly voice at the end of the phone to solve it for me easily. The procedure on ordering is quick and simple and I was kept up to date really quickly by e.mail about the progress of my order. This is the only site I use now when I want to check out the exchange rates as they are always good… Read Full Review

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★★★★★

“Sublime”

Written on: 29/06/2014 by Caldwelloi360 (1 review written)

My first time doing this online so was a bit nervous however it seems my fears were unfounded. Placed the order before 1pm on 26/6/14. Process what buttery smooth with clear and concise instructions. Order delivered on 27/6/14 before 11am. Really can't fault the quality of service especially considering the superbly competitive rates. To those out there that are on the fence, you can confidently add this company to your 'compare list'. They are definitely legit. TA (London)… Read Full Review

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★★★★★

“Excellent service from Covent Garden Fx”

Written on: 28/06/2014 by calabal (1 review written)

This is the third time that I am using this company for my foreign exchange needs. The service has been exemplary from start to finish. They are the most reliable and efficient foreign exchange dealers that I have come across. They were recommended to me by my friend who had used them before. I like the professionalism of the staff. I paid the money for my travel money the previous night and an email was waiting in the morning to say that they had received the money and that the order was… Read Full Review

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★★★★★

“GREAT SERVICE & GREAT RATE!!”

Written on: 28/06/2014 by Buckleyyw311 (1 review written)

First time using Covent Garden Fx for my travel money and will be using them again, great service from ordering to delivery and best rates I could find online, would highly recommend… Read Full Review

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★★★★★

“First class service”

Written on: 26/06/2014 by CautiousTraveller14 (1 review written)

Extremely helpful in every respect. Prompt response to questions. I would most certainly continue to use this service & to highly recommend it to family & friends… Read Full Review

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Samcoventgardenfx's Response to CautiousTraveller14's Review

Written on: 27/06/2014

Thank you very much for your review and for recommending us, we really appreciate it. We are a small family business and rely on the good word from people like yourselves, have a lovely holiday! Sam and all the team at Coventgardenfx

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★★★★☆

“Excellent service”

Written on: 24/06/2014 by Laceyt113 (1 review written)

Would recommend highly . Cash arrived promptly and rate was very good too well done Covent Garden… Read Full Review

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Samcoventgardenfx's Comment

Written on: 27/06/2014

Thank you! We hope you have a lovely holiday and appreciate the lovely review, Sam and all the team at Coventgardenfx

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★★★★★

“Best rates and service anywhere in the UK”

Written on: 23/06/2014 by Cazbell01 (1 review written)

I have had the same outstanding customer service for all my holidays. Quick, friendly with the personal touch. Can't beat it, I've even had answers to questions on a Sunday. The agent is fantastic, nothing is too much trouble for him. First class rates and service all round. Will never use anywhere else… Read Full Review

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Samcoventgardenfx's Response to Cazbell01's Review

Written on: 27/06/2014

Hello, it's been a pleasure dealing with you and you can email me anytime. Hope you have a wonderful trip and hopefully speak to you next time, appreciate the review, Sam and all the team at Coventgardenfx

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★★★★★

“Fantastic friendly and efficient service ”

Written on: 21/06/2014 by MrKevinG (1 review written)

Cannot fault the service and more importantly the exchange rate I received from Covent Garden FX, Highly recommended!! :)… Read Full Review

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Samcoventgardenfx's Response to MrKevinG's Review

Written on: 27/06/2014

Thanks a lot for taking the time out of your day to review us, it's most appreciated and we hope you have a lovely holiday, Sam and all the team at Coventgardenfx

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★★★★★

“Awesome”

Written on: 21/06/2014 by NickMultaney (1 review written)

Its amazing to think there are companies making money out there like this when the banks, asda, Tesco, travelex, American express etc etc say they offer the best rates??? Covent Garden FX beat them all the biggest difference being about $380 if I changed POUND NOTES in the States with Travelex........definitely recommend them again and again!!!… Read Full Review

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Samcoventgardenfx's Response to NickMultaney's Review

Written on: 27/06/2014

Thanks a lot for this review and glad you liked our rates, they are kept so high because of recommendations by people like yourself, we are a real family company and genuinely understand the need to get the most for your money in this climate so we strive for volume rather than taking a big chunk of profit from customers so everyone wins. Please ask for me personally on your next order and i will keep an eye on the rates for you, all the best, Sam and all the team at Coventgardenfx

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★★★★★

“FANTASTIC SPEEDY SERVICE”

Written on: 19/06/2014 by TAMMYCAT1 (1 review written)

This is my third year using Covent Garden FX. Always best exchange rate excellant customer service, very helpful staff, and speedy delivery. And website so easy to understand/use. Would not use anyone else… Read Full Review

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Samcoventgardenfx's Response to TAMMYCAT1's Review

Written on: 27/06/2014

Thank you so much TammyCat for the continued business, much appreciated as is this lovely review. Please contact me direct on your next order and i'll put it through quickly for you and keep an eye on the rates. Thanks, Sam and all the team at Coventgardenfx

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★★★★★

“Highly Recommend ”

Written on: 19/06/2014 by Banks1948 (1 review written)

Excellent customer service, would definitely use again and would highly recommend… Read Full Review

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Samcoventgardenfx's Comment

Written on: 27/06/2014

Thank you very much for taking the time to review us and for the stars! It's our pleasure and hope you have/had a lovely time away, Sam and all the team at Coventgardenfx

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★★★★★

“Fantastic service!”

Written on: 18/06/2014 by janegret (1 review written)

Very efficient service! Exceptionally helpful staff at the end of the telephone. Once again, wonderful service!… Read Full Review

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Samcoventgardenfx's Response to janegret's Review

Written on: 27/06/2014

Thank you very much for this. As it feels a bit unusual on your first order to have money sent securely through the post we like customers to know we are on the end of the line or by email 24 hrs should you need to ask any questions so thanks for the feedback regarding the call centre, Sam and all the team at Coventgardenfx

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★★★★★

“The ideal experience”

Written on: 12/06/2014

The best rates I could find and outstanding customer service, (even when sorting out my mistakes promptly and without the slightest complaint). Very helpful on the phone and communicative & informative by email prior to currency arriving next day exactly as promised. I'm more than happy to recommend this business to anyone… Read Full Review

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Samcoventgardenfx's Comment

Written on: 27/06/2014

Thank you very much for this review and glad we can help. I will pass your comments onto the call centre regarding the service levels and we sincerely hope you had/have a wonderful holiday, Sam and all the team at Coventgardenfx

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