Covent Garden FX Reviews - www.coventgardenfx.com

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★★★★★
4.9 / 5
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Latest Reviews

★★★★★

“Excellent Service”

Written on: 09/09/2017 by mumbos2003 (1 review written)

I don't often write reviews but due to the high level of service provided by Covent Garden I felt it was deserved. Great transaction & service. Kept me informed all the way through the process. Money arrived on a Saturday, I had only expected it to arrive the following Monday. EXCELLENT, EXCELLENT, EXCELLENT - There is nothing else I can say. except Thank You!!!… Read Full Review

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★★★★★

“Euro purchase”

Written on: 07/09/2017

Have used Covent Garden FX once before without any problem, and with very helpful and courteous telephone contact sorting out multiple currency requirement. Have just used them again for some Euros. The same excellent service at competitive rates. Secure and prompt with great email communication to keep you in the picture. Would recommend Covent Garden FX to anyone wanting foreign currency. They beat the banks hands done in every respect… Read Full Review

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★★★★★

“Fantastic Money Exchange”

Written on: 01/09/2017

First time I have used Covent Garden FX, will not be the last, very friendly service on the phone, excellent service with the exchange rate, money arrived on schedule as advised & in the notes I had requested, overall a good experience, no down side that I can think of, cannot praise the service highly enough… Read Full Review

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★★★★★

“GREAT RELIABLE COMPANY”

Written on: 01/09/2017 by Haysvn270 (1 review written)

Always great to deal with. Friendly staff, very reliable, first class service. The person I dealt with was so on the ball, really helped me through the whole transaction. Easy to recommend this family company… Read Full Review

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★★★★★

“5 STAR SERVICE”

Written on: 16/08/2017 by migrane (1 review written)

I have used this currency exchange service every time i have been away on holiday and they have never failed to deliver both a great rate and a 1st class delivery. Simple easy methods of payment, very friendly helpful agents. give them a call and try them. thank you for your great service once again regards,  … Read Full Review

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★★★★★

“Very good company to deal with”

Written on: 01/07/2017

Excellent exchange rates. Very efficient. And very pleasant people to talk to or correspond with in e-mails. I have been entirely satisfied in several dealings with Covent Garden FX… Read Full Review

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★★★★★

“Brilliant reliable service”

Written on: 30/06/2017

I ordered £1200 worth of euros on Saturday morning, requesting delivery by 2pm today. I then realised I had made a mistake. One telephone call to Covent Garden FX and it was all sorted. I received an email with simple instructing me how to proceed. I received the cash exactly when I requested it, in exactly the denominations I requested. No worries, no hassle, no fuss. The exchange rate was excellent and there were no hidden charges. I would totally recommend this company… Read Full Review

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★★★★★

“easy peasy”

Written on: 23/06/2017 by witchintime (1 review written)

So easy to do, order pay and they deliver. Much better than the local bank branches, or post office rate or even the supermarkets. My husband wa amazed at the difference in rate exchange. good on you. … Read Full Review

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★★★★★

“DOLLARS”

Written on: 13/06/2017 by Underwood98 (1 review written)

EXCELLENT,DLLARS ARRIVED AS PROMISED,WOULD RECOMEND… Read Full Review

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★★★★★

“Excellent service”

Written on: 13/06/2017

Hi I have just dealt yet again with this excellent company nothing to much trouble fast easy to use very helpful really good rates.and quick delivery thank you… Read Full Review

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★★★★★

“Absolutely excellent from start to finish”

Written on: 12/06/2017 by DontWorryBHappy123 (1 review written)

I have been using Covent Garden FX's first class service up to 3 times a year for at least 7 years and I have no hesitation in recommending their excellent service. This family business are a pleasure to work with and they provide very competitive rates in a very professional but friendly manner. I have never been disappointed in any of my dealings with them and any queries I have had over the years have all been dealt with very promptly providing the clarification I needed. … Read Full Review

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★★★★★

“Brilliant ”

Written on: 08/06/2017 by GeoffParky (1 review written)

First time I have ever used this way of obtaining Euros,absolutely brilliant can't fault the service.Would not hesitate to use them again… Read Full Review

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★★★★☆

“holiday money”

Written on: 24/05/2017 by gordo53 (1 review written)

good service received my holiday money on the day requested about noon, the only reason I gave 4 star and not 5 is I did not receive my money in the denominations that I asked for otherwise yes good service will order again… Read Full Review

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Samcoventgardenfx's Response to gordo53's Review

Written on: 02/06/2017

Thank you very much for the positive review.

We can normally match currency denominations but are reliant on our currency provider and sometimes if the banks are short we don't want to delay your currency in case you are going away the next day so have to send out what they give us and that was the case in your order, apologies for not being able to meet your requirements exactly.

I have added a note to our emails to contact me direct should any customer be unhappy with anything but the denominations they have requested which may mean a days delay on delivery but hopefully this is a positive step to ensure customers needs are met so thank you and if you next order please call and ask for Sam and i will make sure you get the denominations requested. As i said it's not normally an issue and we can match the requests but it must have been when the banks were short on notes.

Thank you for your review - Sam

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★★★★★

“Very efficient”

Written on: 11/05/2017 by Bondfr194 (1 review written)

Currency arrived as stated. Would highly recommend. This is my first choice now when needing foreign currency. Well done, Covent Garden FX… Read Full Review

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Samcoventgardenfx's Comment

Written on: 02/06/2017

Thank you very much for taking the time to review us and really pleased you liked the service!

All the best

Sam and all the team at Coventgardenfx

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★★★★★

“Awesome rates.....won't bother going anywhere else now.”

Written on: 07/05/2017 by StephenHurst (1 review written)

Thank you so much for an awesome service. We got one of the best rates around, with super fast delivery. The best part, was the very reassuring communication, with everything we needed to know, from ordering, through to delivery. Covent Garden FX will be our first stop the next time we need foreign currency… Read Full Review

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Samcoventgardenfx's Response to StephenHurst's Review

Written on: 02/06/2017

Wow! Thank you very much for this and pleased you liked the service!

Sam and all the team at Coventgardenfx

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★★★★★

“Gold star”

Written on: 05/05/2017 by Bruce276 (1 review written)

No problem dealing with this exchange would recommend to others… Read Full Review

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Samcoventgardenfx's Comment

Written on: 02/06/2017

Thank you for recommending us and taking the time to review us!

Sam and all the team at Coventgardenfx

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★★★★★

“Excellent service. 5 Stars all the way.”

Written on: 01/05/2017 by 451Rasmussen (1 review written)

Highly recommend ,fast realible and friendly would definately use again.THANK YOU… Read Full Review

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Samcoventgardenfx's Comment

Written on: 02/06/2017

Our pleasure and thank you for the lovely review

Sam and all the team at Coventgardenfx

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★★★★★

“Fantastic service every time ”

Written on: 19/04/2017 by Nasty22 (1 review written)

I have used Covent Garden FX now for many years, there service is 2nd to none, it is made really easy to make a purchase of foreign currency and you always get the best rates!! The staff are really friendly and if you need any help are only to happy to help you. There postal service is very convenient and it is recorded delivery, so if like me you do not live in London you too can enjoy the fantastic foreign currency rates on offer. What I would like to see is an app to make it even more… Read Full Review

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Samcoventgardenfx's Response to Nasty22's Review

Written on: 02/06/2017

Thank you very much for the lovely review and i will make sure management are aware of your ideas re: the app.

It's great to be able to offer excellent rates to everyone in the UK and Northern Ireland now, a lot of people can't even get to their local Post Office so it's a great way of not being ripped off with hidden charges and you just need to sign for the package at your door which is fully insured and away you go!

Really appreciate you taking the time!

Sam and all the team at Coventgardenfx

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★★★★★

“Best online travel money ”

Written on: 01/04/2017 by McCann396 (1 review written)

No hassle the best rates on the net, delivered on time highly recommended would not go anywhere else from now on a big thank you… Read Full Review

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Samcoventgardenfx's Comment

Written on: 02/06/2017

You are very welcome and thank you for the lovely review

Sam and all the team at Coventgardenfx

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★★★★★

“Great hassle free service.”

Written on: 18/03/2017 by jackiecc (1 review written)

Spoke to a really helpful guy about a couple of queries, he talked me through them. Ordered currency at 2pm arrived next day special delivery. Will definately use them again. Thanks guys… Read Full Review

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