Heritage Plastics Ltd www.heritageplastics.co.uk

Heritage Plastics Ltd www.heritageplastics.co.uk
★★★★☆
4.0
78.0% of users recommend this
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Latest Reviews

“Unhappy customer ”

★☆☆☆☆

written by zoecoldicott on 25/06/2020

As the company did my garage roof and I was happy with the work I asked them to block paving a part of my garden, after my consolation with the person I dealt with I paid £500 deposit to £2.500 cost last August, an appointment was made to start the work in September but never turned up and I never heard anything from them, the two times I spoke to them it was because I called, now I can't even through and I'm worried losing my deposit, Avoid this company.

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“avoid at all costs”

★☆☆☆☆

written by Hoody65 on 24/05/2020

my dad had the misfortune to employ this company to replace 1 of his roofs ....while inspecting the 1 roof they vandalised 1 of the other roofs .... loft extention ...stamped through the roof .appauling service ... when something went wrong they would not come out and fix it ... had to get citizens advice involved to force them to fix the problem '''dad oap

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“pleased with my new roof.”

★★★★☆

written by Brandenburger on 05/02/2020

Arranged for my roof to be replaced by Heritage , all aspects from quote to survey to work carried out and checks made during work were fine. I was consulted throughout about the staff and work quality, to satisfaction after finished. Pleased with results.

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“This company recently fitted us some new pvc fascia...”

★★★★★

written by binjhe56 on 21/01/2020

This company recently fitted us some new pvc fascia boards at the front of our house-excellent service from start to finish.The young man who came to give us a quote initially was very professional. The guys who came to do the work (January 13th 2020) did an excellent job. Worked hard and were very professional and didnt complain when the weather was awful too.

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“Flat Roof Membrane”

★★★★★

written by gordonbell43 on 15/11/2019

Had the flat roofing material replaced by Heritage some time ago. The roof has performed well since then with no sign of any leaks. The work was done quickly and to an excellent standard. The edge trimmings are neat and look good. I would definitely recommend them without reservation. Competitively priced.

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“Incompetent and Rude ”

★☆☆☆☆

written by CatalinaDaniel17 on 25/04/2019

Out with friends, before they had to return to London, for a meal, I had a phone call from my neighbour to tell me that scaffolders had turned up at my house and were knocking holes in the brick walls and erecting scaffolding. I spoke to the scaffolder on the phone and he said that they had been given my address and were sub contractors for Heritage. I had to leave my friends, a meal half finished to get a taxi back home to see what was going on. The next day I spoke with a guy at Heritage to complain, the exchange led to him slamming the phone down on me - not a very good PR thing to do. He did phone back but stuck to his story that it was the fault of the scaffolders (which they employ) who he claims went to the wrong address.I am 100% sure thats not the case. Any normal person would have apologised and offered to reimburse my financial loss, the time I missed with my friends cannot be replaced. They have some terrible reviews and if attitude is anything to go by I would strongly advise not to have dealings with this company.

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“Excellent new roof.”

★★★★★

written by Cooper176 on 03/03/2019

We wish to compliment you on all your staff for the lovely job done on our roof. from the Salesperson to the roofing team they were all good. Polite, good workers they didn't stop, it took them two and a half days which was brilliant. It has rained and there are no leaks !!! They cleaned up after themselves, no rubbish left at all. I would thoroughly recommend them to anyone. Thank you.

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“Flat roof”

★★★★★

written by wigwamman on 09/02/2019

Replacement of fibre glass roof with Rubber membrane. The job was completed as agreed. Site was left clean and tidy, and the roof looks spectacular. Price was at the right level, supporting good quality materials and workmanship. Fully recommended. Thanks to the two guys for their dedication to the job.

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“Fantastic Job”

★★★★★

written by Philgard7 on 02/11/2018

Thanks Daz what a brilliant job you made of our flat roof. It looks fantastic and so much better than the old asbestos! Great price and done expertly and on time. Thank you. I would not hesitate in recommending Hertiage to anyone.

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“great job from start to finish”

★★★★★

written by mikebap on 06/09/2018

I have just had my roof, fascia's, guttering and chimney re-pointed and capped off by heritage and I have to say they have done a brilliant job. The workmen were great and professional, turned up on time and have done an excellent job from start to finish. the only problem I have is that my roof and guttering look so good I now have to paint the outside of the house to match...lol

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“Fascia & guttering”

★★★★★

written by McAllister364 on 17/11/2017

I have been looking for a local company to undertake work on my guttering to improve the look of my property. Having looked at many companies and had many quotes, i decided to go with Heritage. The sales person was very friendly and i was happy with the product and service on offer. On signing the contract the surveyor was contacted and within a day the job was booked to start. The work took 2 days to complete and my property now looks fantastic. Overall i am very pleased with the whole experience with Heritage and i would contact them in the future for other improvements i require.

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“very happy with heritage ”

★★★★★

written by TraceyBirch on 02/11/2017

we had a number of quotes for our roof as it was leaking and after discussing with my husband we found that heritage was the company we were going to use as they seemed very professional. they did not disappoint we are very happy with the final result and how quick and prompt they dealt with our queries. I am glad that we chose heritage and would recommend.

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“Although the roofing side of the company was good...”

★☆☆☆☆

written by Maximilian466 on 18/10/2017

Although the roofing side of the company was good don't trust the driveways division , they guarantee things but fail to honour agreements .

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“Failed to rectify a fault even after 3 phone calls ”

★★★★☆

written by kpoole on 28/05/2017

Very quick to come out and survey, workmen carried out facia and guttering to a good quality . also had new flat roof fitted to kitchen this also was a good job. A few weeks later a corner finisher on the facia fell off and hit a parked car next door (no damage caused) I made three calls to the office call one left message on answer phone call two I was told fitter would call to refit trim Weeks later after no response made third call again I was told fitter would return I AM STILL WAITING It makes you wonder about after care once you have paid

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“New Roof”

★★★★★

written by geoge on 05/04/2017

A very professional approach very polite explained everything we cannot fault the work they did and they cleaned up when they finished very tidy, and best of all the price was just right, we would recommend to anyone, all the best for the future,

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“Amazing New Roof”

★★★★★

written by RHHarwood on 21/03/2017

Heritage have been an amazing company to work with. They are very honest and transparent, making sure that we knew exactly what was going to happen with our roof. Every step of the way they were communicative and supportive, answering any queries we had quickly and efficiently. This gave us confidence to know that we were leaving it in good hands. The gentleman that came round to give us the quote described in detail exactly what was needed to be done to the roof ensuring that only what was needed was supplied for and nothing else (allowing us comfort to know that we weren't paying for something we didn't need). The team of workers who came to replace the roof were friendly and approachable and would make sure that we were always happy with the work being completed. Surprisingly the work that needed completing had been quoted at 5 days however, due to the hard work and drive of the staff our roof was completed in 2 days without compromising on quality. Overall the whole process, from start to finish, has been easy and stress free, allowing us the chance to simply watch the transformation and enjoy the results of hard work and dedicated members of staff. My husband and I are very thankful for the hard work put in by all at Heritage and would highly recommend you to others.

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“Flat Roof renew”

★★★★★

written by Aliana436 on 12/03/2017

Had my flat roof renewd, service was superb throughout from salesman, tradesman and aftercare never dealt with such a well run friendly company

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“Had my fascias soffits and guttering done. I was...”

★★★★★

written by 131Ross on 02/03/2017

Had my fascias soffits and guttering done. I was extremely pleased with the level of service. I will definitely be using heritage in future and would recommend them highly.

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“EPDM Roof on Garage”

★★☆☆☆

written by tel27 on 14/02/2017

We agreed the quote before signing the purchase document. 3 days later the surveyor called and booked job in for next day. Young fitter arrived alone and stripped roof and boarding off as it had rotted. What a mess he made with bits all over the place including my new block drive. No protective covering was laid. Next few days I was pestered for payment which I made by credit card. After couple of weeks I telephoned to complain that roof now held water as it sloped away from RW outlet. They promised to get fitter to contact me. This never happened neither did anyone inspect finished job and I still await manufacturers guarantee. Customer care is useless. BEWARE of this companies ethics.

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“Conservative roof insulation”

★★★★★

written by Rennieandjune on 26/08/2016

We have a 3 square metre conservatory that we hardly used as it was too hot in the summer and freezing cold in the winter. As usual all the heat was being lost through the roof. Heritage came up with the solution, to insulate the roof with this new insulation system and covered with plastic cladding. Our BFG came and told us all about it. It looked brilliant, but then it was all about the price.. We were amazed at the reasonable price and went ahead straight away. The survey was done and the job completed in just a day and a half. No mess and we are completely satisfied. We can now sit in it in the full sun without baking ourselves to death. Completely satisfied with Heritage and we have now called them back to install a new porch and a flat roof for the shed. I would recommend Heritage to anyone. 

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Asked by Gina14162 on 25th January 2014 Report this content
Is this company competitive on price and is the workmanship of a high standard? We very stupidly only had a price from this company for new fascias and guttering so do not know if we have been quoted a fair price. We are a little concerned that once we had handed over the cheque as a deposit we were asked not to tell anyone what price we had been quoted which on reflection we find strange and are now having second thoughts???

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