Heritage Plastics Ltd Reviews

★★★★☆
4.3 / 5
82.8% of users recommend this

Latest Reviews

★★★★★

“Happy, Relieved And Very Impressed ”

Written on: 22/05/2013 by SheilaBritain

I have recently had my roof replace by heritage, over the past 4 years ive had my roof done 3 times, when i originally had it done at the start of 2009 i went for the cheapest quote from a local roofer working on my neighbours (well he claimed to be local) big mistake both of our roofs leaked uncontrolably when it rained, we called him over and over with no replys at all after 6 months of no response to our letters all calls i had no choice but to get somebody else into sort the mess they... (read more)

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★★★★★

“Driveway and facia's done”

Written on: 17/05/2013 by Atterbury01

After reading the reviews on here I really can't understand why some are so bad as my dealings with heritage have been great. I understand some jobs don't always go to plan but mine went great!! Had my driveway done and my facia's and it has totally transformed my property and had many compliments from the neighbours, very reasonably priced and he workmen worked non stop in awful weather too. Many thanks for a great job done. Mrs Atterbury Owen road bilston. (read more)

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★★★★★

“Hand Built Canopy”

Written on: 09/05/2013 by Sandra_Gale

Ive just had a hand built canopy fitted by heritage, the fitter was excellent very punctual and cleaned up after himself, it took a little longer than expected 2days turned into 4 but the finish was of a very high standard, if having a canopy fitted ask to use them as we where very impressed. Mrs Gale B64 (read more)

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★★★★★

“dear sir maddam”

Written on: 17/04/2013 by davies83 (1 review written)

On behalf of my wife and me i would like to say a big thank you to you and youre team. The sales person, the surveyor and the fitters. the work was carried out the highest standard many thanks mr mrs davies (read more)

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★★★★★

“Absolutely Fantastic Service and Brilliant Quality ”

Written on: 29/03/2013 by emilymadsen (1 review written)

I have recently had my soffits, fascias and guttering fitted and am over the moon! From start to finish everything went really smooth. My mother was there when the surveyor came but she said he was on time and very efficient. The fitters arrived early morning and i was amazed how quick and professional they worked. The quality of the materials is exceptional and the craftsmanship outstanding. When i look at our before and after photos it amazes me how different it is and how much of a... (read more)

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★★★★★

“roofing”

Written on: 20/03/2013 by green306

roof very sound job thanks jon very informative and brett the fitter i would have again mr j green (read more)

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★★★★★

“fascias soffits guttering”

Written on: 11/03/2013 by Mbutler99

Had my flat roof which was felt replaced with fire stone rubber cover, Thrilled with the job an happy to know i wont have to worry about this job again, i previously had the work done by a local guy but it was a very shoddy job and left me upset an out of pocket, thanks to the guys at heritage i now have piece of mind that the jobs been completed and properly! I have a 25 year guarantee not much more i could ask for,very happy customer. Many thanks to all i had the pleasue of dealing with at... (read more)

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★★★★★

“Over The Moon”

Written on: 07/03/2013

I would just like to say thankyou to Heritage Plastics they have transformed the look of my home and i am very grateful, i had 5 quotes overall Heritage were the most value for money and the are also members of the NFRC which only let trusted traders become a member, my roof and fascia and guttering look great now i have peace of mind for many years to come. (read more)

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★★★★★

“HARD WORKING, RELIABLE AND VALUE FOR MONEY”

Written on: 05/03/2013

Your team has recently replaced the roofline for us. We just had to say how pleased we are, not only with the price and standard of work, but with the fact that the job was completed inside 2 days in less than ideal weather conditions. We really didn't expect to see your fitters at all last week. This is the 2nd job you have done for us and we couldn't be more pleased with either of them. We wouldn't hesitate to recommend you to anyone who showed an interest. Many thanks. (read more)

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★★★★★

“Excellent Flat Roof”

Written on: 04/03/2013

I recently had a flat roof installed by heritage and it looks great, from start to finish the fitters were hard working and professional also they cleaned up every single piece of rubbish and left the outside of my house spotless. i would recommend them to anyone. (read more)

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★☆☆☆☆

“Unfair Contract”

Written on: 04/03/2013

Poor customer service, very expensive. Found their details in Quick Finder and my wife contacted them to get a Quote while I was at work. We made arrangements for the sales male to come over when both of us were at home. On his way to our house, if my memory serves me right, he rang us about five times before he finally arrived at our home address. When the sales man arrived he was friendly and he gave us a quote for the guttering. He started as high as £4,000 and dropped the price to at... (read more)

Heritage2012's Comment

Written on: 18/04/2013

How can you sign a contract in 3 seperate places unknowingly and have a technical survey booked for you?

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★☆☆☆☆

“VERY PUSHY, VERY RUDE, VERY OVER PRICED!!!! BEWARE...”

Written on: 18/02/2013 by aimee4122

Had a flyer out of supermarket of a nice lady handing them out, said someone will call in a few hours to arrange a time and date for a QUOTE. I was still driving home from the supermarket and my phone was ringing. I could not answer as was driving. 5 missed calls by the time i got home, and as i walked into my house my house phone was ringing! I answered it, it was heritage plastics ltd they arranged to come out the same day at 4pm. I waited NO ONE CAME..... then between 5pm and 7.30pm on a... (read more)

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★★★★★

“stopped the leaks”

Written on: 14/01/2013 by douggy83

heritage completed my flat roof the wk end and looks great cliff the fitter was very very good if use this company ask for him very pleased mr dugmore wv6 (read more)

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★★★★☆

“Heritage Plastics Flat Roof”

Written on: 08/01/2013 by acaylott

I was pleased with the work carried out and it was all completed in one day. (read more)

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★★★★★

“Re-Roof”

Written on: 08/01/2013

I recently had a roof re-tile done by heritage, the work they did was fantastic i would recommend them to anyone, from start to finish they were very professional. (read more)

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★★★★☆

“Very good!”

Written on: 05/01/2013

I had a quote off Heritage for my fasia boards and gutters, it was our 2nd quote as we had had one off Amber. We found the salesman Lee very informative, he gave us a choice of what work we wanted, where Amber would only take all the wood off (which was not necessary as our house is only 20yrs old) Lee gave us a price for cutting out any bad wood if there were any, then covering and protecting with a tray under the tiles. We placed the order and it was completed on 4th Jan, the fitters... (read more)

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★★★★★

“great job”

Written on: 05/01/2013 by mrjoneb37

heritage completed a canopie yesterday for me 3\1\13 it looks great simon the fitter was supurb did a great job were very reasonable on price have just ordered my guttering off them thanks heritage mr jones b37 (read more)

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★★☆☆☆

“Reroof total headache LIARS”

Written on: 28/12/2012 by lorderek

We chose Heritage plastics for our expensive total reroof because of several things we were told by [name removed] from their commercial side of the business which I am yet to trace. 1 we do not subcontract LIE 2 We want work in the winter to save our men sitting in the canteen LIE 3 We do not have middlemen we supply to the industry so can give a competative price LIE 4 A full dry fix hip will be put in place LIE 5 Any remedial work that is found in the roof will be repaired prior to the... (read more)

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★★★★★

“block paved drive”

Written on: 13/12/2012

have recently had my drive block paved with tumble blocks it looks great .at first thought it was a bit pricey but now finished was worth every penny paul and the team were great from start to finish they arrived when they said they would and finished when they said they would idf have drive ask for paul to fit it very very good fitter mr russell wolverhampton west midlands (read more)

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★★☆☆☆

“Could do better”

Written on: 02/12/2012

Product seems good enough and at a reasonable price BUT check fitting and clearing up of site - will take short cuts,numerous screws,pins etc left over drive. Customer service not really up to standard. If problems do occur you have to keep telephoning in order to get anyone to come out out despite assurances. A ten year guarantee is offered but still waiting for ours to arrive after 4 months. (read more)

Heritageplastics's Comment

Written on: 13/12/2012

im the director at heritage plastics if this is the case u can contact me direct on 08000328311 and i will sort out any problems u have asap many thanks

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★★★★★

“Did very sound job”

Written on: 27/11/2012

had a canopy from heritage recently made a big difference to my house looks great and is the envy of my cul-de-sac thanks heritage good price to Mrs dugmore (read more)

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★★★★★

“great driveway”

Written on: 17/09/2012 by state316

heritage have installed my block paved driveway and it has totally transformed the look of my property, ive lost count on the amount of comment i have received off my neighbour as i live in a close. paul the fitter was great from start to finish many thanks james state (read more)

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★★★★☆

“cladding the front of our house.”

Written on: 09/05/2012 by mrlane.

Work carried out professionaly and in a time to suit us. Several alterations made at OUR request carried out cheerfully.Very pleased with the completed job.Also a big thankyou to the scafolding team for their careful erection and dismantling without damaging the drive or any plants. Yours faithfully Mr Lane. SHREWSBURY. (read more)

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★★★★★

“Amazing epdm”

Written on: 19/03/2012 by Mrrsmith4534willenhall

Heritage have just installed an epdm firestone rubber roof the overall job is amazing countless people in my cul -de-sac have all commented on hoe nice it looks .the sales rep Stuart was very informative about the product excellent . Cliff the fitter worked very hard from the moment he started to when he left over the two days .have had many workmen for all sorts of jobs over the years how I wished they were all like him over the moon will be using heritage in the future and will insist on... (read more)

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★★★★☆

“Heritage Plastics LTD UK review”

Written on: 11/10/2011 by sue221

Heritage plastics recently fitted new guttering, soffits and fascia to our house. The price was reasonable, and we are happy with the outcome - it looks great and makes our house look so much better - obviously we have to wait to see if it withstands the test of time, but the initial impression is a good one. The salesman was very good, and the workman who did the work arrived promptly and worked solidly throughout the day. Also, he left no rubbish, clearing up and taking away the old... (read more)

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★★★★★

“Recently I had some work done to my property, the...”

Written on: 04/10/2011 by NatalieGroom

Recently I had some work done to my property, the entire process from start to finish was very professional. The representative that came to my house, helped me to understand everything in detail so I was very sure of what products I would be getting. On the day the work was carried out the work men were very efficient, they carried out the work to a very high standard and made sure that my property was left in a clean and tidy manner. I could not be happier with the services that I received... (read more)

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★★★★★

“mr Hickinbottom”

Written on: 11/09/2011 by phickinbottom

Heritage Plastics Ltd replaced my roof,we had varous quotes and found Heritage to be very competitive. We chose Heritage for various reasons, local company, very personable, honest and we definatly made the right choice! The fitters were great and our new roof looks great,all done with a minimum of fuss and disruption to us! we wouldnt hesitate to recomend them! (read more)

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★★★★★

“Value for money”

Written on: 05/09/2011 by Mrcedwards123

heritage plastisol ltd carried out work on my property and did so at a very high standard the fitters were clean and efficient I would not hesitate in recommending them and would also use them again in future I thank them for the work carried out (read more)

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★★☆☆☆

“Originally approached by a canvasser fo Heritage...”

Written on: 12/04/2011 by NickyNoogle (5 reviews written)

Originally approached by a canvasser fo Heritage Plastics Ltd handing out flyers, I asked for a quotation to replace my roofline as part of a larger project to renovate my house. I was contacted by a very pleasant young man and made an appointment for the next day. When the guy arrived he asked what other work was being done, and on being told that I was having a new roof he immediately suggested that they could quote for that in addition to the roofline. I asked if they were members of a... (read more)

Guest's Response to NickyNoogle's Review

Written on: 01/06/2011

Hi. Good thing I found this review of the company. Many thanks for the heads up. One of the representative of the company will visit me tomorrow, well I guess he wont be visiting us then.

Man thats way too expensive...My house (semi-detached) only needs guttering and facia.

Thanks again.

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Guest's Response to NickyNoogle's Review

Written on: 26/06/2012

And how is you re new roof ?

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Nickynoogle's Response to NickyNoogle's Review

Written on: 28/06/2012

Hi, the new roof/fascias/windows/doors etc. are absolutely fine. There were obviously a few small areas where things were not how I would have done them myself but overall I was delighted with the results and the quality of the workmanship from my chosen suppliers.

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Bamford1942's Response to NickyNoogle's Review

Written on: 20/09/2012

I recently had an extension roof done by heritage and i have received a 10 year guarantee from the NFRC so Heritage must be part of that organisation or i wouldn't of received a guarantee, think people need to get there facts straight before slating companys.

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Nickynoogle's Response to NickyNoogle's Review

Written on: 20/09/2012

Hi Bamford1942, I did get my facts straight, but as I said I could only comment on the service I received. None of the documentation provided by Heritage made any mention of the National Federation of Roofing Contractors. In fact, I only received a paper flyer with the quote only being hand-written on the back. Sounds really professional to me. I suspect that Heritage Plastics (assuming this is the same company that did your extension roof) may have used sub-contractors for your roof and it is always possible that the sub-contractors are members of NFRC. Anyway, thanks for posting, it shows that people do read these reviews.

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Nickynoogle's Response to NickyNoogle's Review

Written on: 20/09/2012

PS as an addendum to my earlier comment I checked the NFRC entry for Heritage Plastics and this shows a date of their registration as 24/2/2012 which was long after I submitted my review. It would seem that my facts were correct at the time of my review. To reiterate the comment on my review 'I wish people would get there (sic) facts straight before slating companies'.

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