Trueskin Reviews - www.trueskin.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★★★★★
Trueskin - www.trueskin.co.uk

“Excellent customer service and lovely therapists!”

Written on: 24/02/2014

I have been having Laser hair removal at Trueskin Kingston/Esher Medispa for a year now. I bought into a package for 6 full body sessions. They have been so flexible for me and worked the treatments around my summer holidays. I have had about 4 different therapists treating me - and they are all lovely. Friendly and extremely competent with the machine. I am very happy with the results too. I cannot recommend this place highly enough. When I read negative reviews I find them hard to believe… Read Full Review

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★★★☆☆
Trueskin - www.trueskin.co.uk

“No gloves”

Written on: 06/02/2014 by Beau13 (1 review written)

Although I have not personally visited the clinic, I am in the industry that deals with laser removal and reconstruction after body modification. After seeing the program on Channel 4 about people's regrets on tattoos and piercings, I was shocked to see the clinic removing people's tattoos without a protective apron, gloves or face mask. Other laser clinics on this programme all managed to wear the correct protective clothing. At one point, the male technician, wiped his face with his hand… Read Full Review

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★☆☆☆☆
Trueskin - www.trueskin.co.uk

“free consulatation is not true!!”

Written on: 02/12/2013 by angie1986 (1 review written)

says on their website that they provide a free consultation which is not true if you call them!! i was told that i would have to pay £50.00 as a booking fee which was fine it was then they said that if i didnt have the treatment done they would keep my £50.00 this is not right!! i was also told they could tell me over the phone if i was suitable for the lazer treatment which i find alarming!! the manager kristine would not pass any head office details to me to make a complaint!! i will be… Read Full Review

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Sunflower25's Response to angie1986's Review

Written on: 10/12/2013

I had not only a free consultation, but also a free taster session for the 3D lipo whereas most other places you have to pay for the taster...
The therapist was confident and pleasant.

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Carjap12's Response to angie1986's Review

Written on: 23/02/2014

I visited the spa twice last week about two different treatments and on both occasions i wasn't asked to pay a booking fee. I only went ahead with one treatment and wasn't charged a fee for the treatment that i didn't go ahead with. I found that ALL staff were professional in every way and would definitely recommend to others and return for further treatments myself.

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★★★★★
Trueskin - www.trueskin.co.uk

“Pamper Delicious !!!”

Written on: 20/05/2013 by Tinkerbell01322 (1 review written)

My wonderful husband looked at several retreats for me before booking this, he even went round them all and looked, but this he said was by far the best. He treated me to the Pamper for Two at Bluewater. We were celebrating our 20th Wedding Anniversary - we were spoilt from the moment we walked in. On went the white gowns as we entered the lovely rooms relaxing music played - our treatments began and straight away I felt relaxed nothing was too much trouble everything was wonderful and Im… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“Very good therapist”

Written on: 24/04/2013

The person we spoke to at Trueskin in Fenwick Newcastle is very lovely and professional… Read Full Review

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★★★★☆
Trueskin - www.trueskin.co.uk

“Great experience ”

Written on: 12/03/2013

The staff made me feel relaxed and most importantly I'm getting results… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“The best feeling”

Written on: 30/12/2012

I had never had a facial like it,the fenwick team in Newcastle were so good.they went throw everything from the moment I purchased my peel to the end of the treatment.thank you team fenwick Newcastle.i will be back,I feel great.x… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“brilliant”

Written on: 05/12/2012 by janej70 (1 review written)

Today I had a truely relaxing experience in the True skin spa in Blue water. After a hard day xmas shopping I treated myself to a Fassage, a facial and massage, 90 minutes of indulgence. The spa is a hidden gem and once inside, the decor and relaxing atmosphere transported me a million miles away from the busy bluewater shops. My Therapist was sincere, attentive and very helpful and personalised my treatments. I have already booked to return in 2 weeks!! They have a great offer on at the… Read Full Review

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★☆☆☆☆
Trueskin - www.trueskin.co.uk

“Kingston/Bentalls Incompetant Supervisory & Managerial...”

Written on: 30/09/2012 by misc1 (1 review written)

Where to start with this place?! After an initial good experience with a complimentry skin analysis, I was then bombarded constantly at the end of each month with "special one off offers" most of which were offering 50% off all treatment courses so I can only assume the therapists were on commission. These were then followed up by countless phone calls, in particular these were coming from their current clinic supervisor - they seem to have a new manager every month - pressurising me to buy… Read Full Review

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★★★☆☆
Trueskin - www.trueskin.co.uk

“staffing an issue”

Written on: 30/09/2012

I have had 5 laser appointments at the kingston branch with 4 different staff (they all seem to move on). This is a negative experience for the customer as each therapist is different and i get different opinions on what levels the settings should be (eg the first therapist slapped on aloe before treatments, the second said aloe was not required and took half an hour to do each leg.... the third did the both legs in 20min! Unfortunately i have paid upfront for a years treatment otherwise i… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“No More Foundation”

Written on: 29/08/2012 by ldevereaux (1 review written)

I have been visiting Trueskin in Tunbridge Wells for a few months. I have had laser treatment on my face and hands for thread veins and age spots - it really works. I am 59 years old and no longer need to wear foundation! I also use their skin products and have noticed a remarkable improvement. I took up an offer of a skin peel + 1 free which I have yet to have. I have recommended a friend who is also really pleased with the results. Would highly recommend Trueskin - especially Holly who is… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“Laser Hair Removal”

Written on: 10/07/2012 by TraceyTT (1 review written)

I have now had my second session of laser hair removal and I am really pleased with the outcome. My hair normally grows back 2 days after shaving but it has been a week and I have had the odd hair. Even though it is slightly painfull I would defintely consider having other areas of my body lasered after my course has finished… Read Full Review

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★★★★☆
Trueskin - www.trueskin.co.uk

“Thank you”

Written on: 07/04/2012

Thank you Trueskin for helping me deal with my terrible acne, my skin has improved greatly over the last year and it's all down to you and your great therapists! Having spent fortunes over the years on treatments that just didn't work, it was a huge relief to finally speak to people who understood! I've been a client at Bluewater since May 2011, and I'm delighted to say that my skin and my confidence have improved so much! Thank you, thank you, thank you!!… Read Full Review

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★★★★☆
Trueskin - www.trueskin.co.uk

“Great results!”

Written on: 03/04/2012 by elipsky (3 reviews written)

I have had the laser treatment for spider veins and can honestly say that you can see the results. I still have a few more to go and am hoping the effect will be long lasting. Thank you… Read Full Review

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Random19's Response to elipsky's Review

Written on: 11/08/2012

Hi there, I hope you don't mind me asking, but how long is the gap between treatments? I am thinking of getting this course and some insight into how long it is would be much appreciated. Thank you in advance.

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★★★★★
Trueskin - www.trueskin.co.uk

“Results that I could not have imagined”

Written on: 01/11/2011

I went to Trueskin at my wits end with having tried products that just irritated my very sensitive and sore and blemished skin, having suffered badly for the last 3 years. For my first visit the therapist was really helpful, didn't make me feel self-concious and took time to understand my concerns and asked all the right questions very naturally. The skin analysis was also really useful. The therapist recommended a course of light treatments for me, but more importantly took me through some… Read Full Review

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★★★★☆
Trueskin - www.trueskin.co.uk

“I am only into 2 of 6 treatments but so far my...”

Written on: 24/05/2011

I am only into 2 of 6 treatments but so far my experience has been good. There is an element of sales talk about the products that might benefit your treatment but I have not experienced any pressure, you are free to make your own commitment to any further purchases. The treatments I have received have been pleasant, relaxing and hopeful, as I say only 2 of the 6, yet experienced, threid vein and rejuvenation results yet to be determined… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“I had bad acne scarring on jaw line which left me with...”

Written on: 24/05/2011

I had bad acne scarring on jaw line which left me with deep scars that were easily congested I required monthly extraction facials as the blackheads formed quite quickly. I have had a number of MDA facials at different clinic in the past and not only have the results with Trueskin been the best, their prices are also very affordable. The therapists at Trueskin are by far the most thorough and professional I have dealt with. The are extremely helpful with recommending the best products for your… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“Great products and results with trueskin! Easy to use....”

Written on: 24/05/2011

Great products and results with trueskin! Easy to use. Very friendly staff.I have already recommended other people… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“Very professional therapists yet still very friendly...”

Written on: 24/05/2011 by Viv72 (1 review written)

Very professional therapists yet still very friendly and approachable.Are not guilty of overselling.
I had a microdermabrasion and a dermaroller treatment.I found the dermaroller fairly uncomfortable but the results were truly amazing.Several of my friends commented on how good my skin looked and what had I done to it.However I think the treatment itself would be better if the therapists advice the clients to use Emla cream on the face before having it done which would reduce the discomfort… Read Full Review

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★★★★★
Trueskin - www.trueskin.co.uk

“I visited Trueskin a few months ago after coming...”

Written on: 23/05/2011 by Fletch77 (1 review written)

I visited Trueskin a few months ago after coming across them in Bentalls Department store, Kingston. Trueskin offer a free skin analysis using a scanner (similar to ones on the TV makeover programs). I found the results of the scan really interesting because in the past I have been told conflicting information from other beauty clinics about what type of skin I have. At the end of the analysis I got a print out of the results ( skin type, number of wrinkles (not so good to know :)), bacteria… Read Full Review

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