Lenstore.co.uk - www.lenstore.co.uk Reviews

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★★★★★
4.6 / 5
195
93% of users recommend this
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Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk
Lenstore.co.uk - www.lenstore.co.uk

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Latest Reviews

★☆☆☆☆

“Exorbitant Prices to pay for lens - Do comparison &...”

Written on: 22/06/2016 by Huggythebear11 (1 review written)

Ive been a loyal customer for 5 years with this company, Having 3 daughters that i regularly order lens for - Acuvue & Biofinity. I ordered and advised them they are much cheaper on other website, They do not offer a price match service and as a gesture of good will was offered £10 refund where the actual difference was over £30+ ,thats just on one order. In total I ordered £180 of lens in which i could have got for £109 Thats a massive £71 saving! In all fairness I wont be shopping here… Read Full Review

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★☆☆☆☆

“Bad service”

Written on: 06/06/2016 by Corbett1 (1 review written)

I. Bought three month supply of monthly contact. Starting using them, may 28th and within. a fortnight.they are all used because they were splittin l expect to have almost a month out of each contact lens. Rubbish service from customer care, very disapointed in lens store feel ripped of. I have been wearing contacts. for a few years so l am well used to using them. Always had good service before! But wont be going back again. £57 down the drain… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 03/06/2016 by JaylahMyrick (1 review written)

I ordered lenses from Lenstore - not my usual brand, which was out of stock, but the same type, prescription, diameter and curvature. However, the lenses were so uncomfortable I couldn't wear them. Lenstore refused to refund, despite me offering to return the ten unopened lenses from the two packs of six. Other suppliers are much more accommodating. Be warned - if your lenses aren't right, Lenstore won't reimburse because you've opened the box! I'd never use them again… Read Full Review

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★★☆☆☆

“Good until you have problems”

Written on: 25/08/2015 by AMSBath (1 review written)

I have used lenstore without a problem until recently, when I had to send some lenses back when my prescription changed. They have not answered my queries since hey found out the last letter of the postcode on the proof of postage I had was wrong and are adamant that because of that the parcel will not be delivered to them. I've had discussions with the Post Office who say the parcel would still have been delivered. i am £42 out of pocket and have no lenses. I will not be using them again… Read Full Review

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★☆☆☆☆

“Won't use again”

Written on: 24/08/2015 by luVaughan349 (1 review written)

I have ordered lenses from this site a few times and have had problems on two occasions. The contact lenses I use are multifocal and are not offered by all online sites - when I placed my last order I specifically checked that the lenses were in stock as I had previously had problems with Lenstore selling me things they did not actually have. Their website said that they had sufficient stock to fulfill my order. I placed the order, the money was taken immediately and then the day after the… Read Full Review

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★☆☆☆☆

“Rude & Aggressive Customer Service ”

Written on: 24/06/2015 by adamarm66 (1 review written)

Used Lenstore.co.uk for the first time recently, I ordered a brand of lenses I`ve used dozens of times before but the ones supplied by Lenstore are uncomfortable and I could`nt use them at all. I wanted to return for a refund, so I called them and was met with an astonishing level of rudeness, I was told I needed to provide them with a prescription that details precise use of the lenses I ordered and they would investigate. Lenstore do not ask for a prescription when you order their products… Read Full Review

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★☆☆☆☆

“Disappointed ”

Written on: 29/11/2014 by Saramughalox (2 reviews written)

Hi I'm really disappointed with the expression colours brown contacts as I bought them twice and had to get rid of them as they were hurting my eyes really bad . At first I thought maybe I damaged them when taking them out but when I bought the second pair they were again stuck to bottom of the package n when I tried wearing them they were really painful to wear :( … Read Full Review

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★★★★☆

“VERY HAPPY CUSTOMER!”

Written on: 30/05/2014 by kmiddy (1 review written)

Having always,until now,supported local,independent opticians,having worn contact lenses for 35 years, I decided to try ordering my lenses online as was becoming more and more disillusioned with mark up costs and waiting times on deliveries.Having done a web search,I opted to give Lenstore a try and certainly was'nt disappointed.Placed order on Tuesday 27th May,evening,received lenses Thursday 29th at 10am. Easy ordering system online,and kept informed on status of my order at every step via… Read Full Review

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★★★★★

“Can't beat them”

Written on: 22/05/2014

Time after time I am impressed by the speed of delivery, can't recommend them highly enough… Read Full Review

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★★☆☆☆

“Cheaper at Specsavers”

Written on: 27/07/2013

Checked the price for one month's supply compared to Specsavers and Specsavers were cheaper for my lenses (Coopers Proclear Dailies). It would appear that it's not always cheaper to buy from this site. Perhaps the savings are released when you buy in quantity but this is not suitable for me due to cashflow… Read Full Review

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★★★★★

“Fast Delivery and good prices”

Written on: 02/06/2013

With a one day turnaround on delivery and great prices what more could oyu ask for? Excellent!… Read Full Review

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★★★★★

“Fantastic quick delivery”

Written on: 28/12/2012

With my contact lenses being a different prescription for each eye, i thought it would take weeks for them to arrive.. But it didn't they were so fast and with me within 4 days. I couldnt't believe it, i would reccomend lenstore.co.uk to all of my family and friends… Read Full Review

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★★★★★

“Fantastic, flawless service”

Written on: 29/11/2012 by DundeeDogboy (1 review written)

I experienced next day delivery, totally reliable. Rescued me from an ongoing situation which is the exact opposite of that from a rival supplier with a celestial moniker. Will shop with this lot from now on… Read Full Review

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★★★★★

“Just in time for holiday”

Written on: 07/07/2012

Ordered next day delivery on a Thursday and it arrived in the morning the next day, didn't think it would arrive because of rain, but it did. Just what I needed for holidays, prices are amazing and beats anything that high streets opticians offer. The lenses are the exact same quality as what opticians order except they hold it in stocks. I would definitely use it again, but would buy more than a box of lenses… Read Full Review

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★★★★★

“Speedy service”

Written on: 22/01/2012 by hernita-78 (2 reviews written)

If you haven't tried this company, you really ought to try it. The prices are fantastic and the service was amazing,so quick. Great place for good deals!… Read Full Review

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★★★★★

“First timer”

Written on: 21/01/2012

First visit to the site and really pleased. Easily found what i wanted. Good clear information for my choice. Very quick transaction, just need my contacts now. I would be happy to recommend this site to friends and family… Read Full Review

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★★★★★

“Fantastic”

Written on: 21/01/2012

Easy to use site, great prices, fast service. Customer services are very helpful too. Good news they now have an optician for queries although have not needed this service yet… Read Full Review

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★★★★★

“PureVision Multifocal Lenses”

Written on: 20/01/2012 by avnigupta (1 review written)

Excellent ordering system and when I requested free postage due to value of order, it was promptly honoured, excellent and I was very pleased overall. Thanks once again - I will shop with your store from now on. Kind regards A Gupta … Read Full Review

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★★★★☆

“delivery”

Written on: 20/01/2012 by nixbird17 (1 review written)

Always a fantastic turnaround, with receipt of lenses at the most 48 hours after order. Like everyone else I would like a discount but in the main this is a very good service… Read Full Review

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★★★★★

“Excellent service, beautiful website ”

Written on: 16/01/2012 by ollieriches (1 review written)

I enjoy using Lenstore, although the prices have gone up just a little bit more than I would like to have seen. Still, they provide an excellent service and the range of lenses is satisfyingly large. Thanks… Read Full Review

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