Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
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87.1% of users recommend this
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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Worked in the end”

Written on: 01/10/2014 by uqBrown262 (1 review written)

Despite the fact that it took over a week for the code to arrive, once it did, it worked immediately. The ambiguity of the questions on the application form led me to put in the wrong information regarding the service provider. As soon as I noticed this, I emailed the support address, who told me it was not possible to change any information on the application once it was submitted. As such it took over a week for the code to arrive (meaning a week without a functioning phone!) The support… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Good result, poor process”

Written on: 26/09/2014 by Braden19 (1 review written)

I used this site because of the reviews here and the apparently rapid timescale (comments like 'they said 3 days and it arrived in 5 minutes'). This was certainly not the case for me. I was quoted 1-4 days and waited 6 before receiving my code. When I emailed to ask for an update on any delays, I received a very short and curt reply, essentially just telling me to wait. The code I eventually received worked perfectly, but the customer service up to that point was not very good. I used the… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Satisfaction after confusion.”

Written on: 22/09/2014 by 253Bruce (1 review written)

Things that were confusing: 1 Having to go to several sites and get several emails. 2.When Paypal was offered, it said the cost would be about $2-3, but when I actually paid, it was $7 something. 3. One email said I would get results in an hour, another said up to 48 hours. (?) I had to wait until the second day. It was not user friendly, but it DID work; so it turned out well … Read Full Review

Freeunlocks's Comment

Written on: 22/09/2014

Hi, thanks for the feedback. Glad to hear it worked. We are aware of this bug affecting a small number of customers, whereby the price displayed is not the correct price. Sorry that you were affected; this should be resolved soon.

Kind regards,
Adam

CEO - FreeUnlocks.com

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Huawei G510 unlocked, quote one price charge double.”

Written on: 21/09/2014 by wpickles (0 reviews written)

The Good: Huawei G510 unlock codes received within 24 hours and first code worked first time. Great news. The Bad: Got to checkout indicating one price but the price had doubled by the time I have paid by PayPal. Daylight Robbery. Informed “Freeunlock” who got back to me very quickly and very apologetic. As they say, “You can’t spend an apology”, so a reasonable solution to the website problems would be to have at least offer a partial refund. No chance. Be very careful at checkout… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Great service BUT extra charges.”

Written on: 19/09/2014 by QuentinDonovan284 (1 review written)

Bought unlock code for Huawei G510, web told me one price but when I got to PayPal to pay another price was charged. When this happens the charged price is never lower and it wasn't this time. That difference in price would have affected my purchase but I just ploughed on and bought. Reported problem and got an apology very quickly, but as they say "You can't spend that", a refund would have been much better. Codes took less than 24 hours to be emailed, first code worked first time… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Process did not work”

Written on: 19/09/2014 by Johnsonqc4 (1 review written)

Could not unlock the phone with suggested procedure. No reimbursement was possible… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“did not work”

Written on: 17/09/2014 by jscava (1 review written)

bought code but can not get it to work waist of my money… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Good with reservations”

Written on: 23/08/2014 by KyleRose (1 review written)

It's all about the money, any problems you encounter they will do their best to not give you a refund to the point of you having to whine and shout for them to give you a proper response. Again, good service but just know that if there are any issues you are pretty much on your own… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“didnt unlock the phone but customer service was good”

Written on: 16/08/2014 by ofBailey494 (1 review written)

Doesnt work for the phone but who knows if it was just my phone… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Free Unlocks - Complicated procedure that takes too long”

Written on: 24/07/2014 by KashWeber (1 review written)

After researching different unlock providers I opted to use FreeUnlocks. Seemed straightforward and uncomplicated?....Hmmmm The amount of acknowledgement emails you get really confuses you and though I completed one of the offers (purchased two Micro SD's - covering the costs you to pay the unlock fee) it didn't work despite using the unlock code you sent me by email. Because of the confusing way this works I ended up paying an additional £7.99 to obtain exactly the same unlock code number… Read Full Review

Freeunlocks's Comment

Written on: 27/07/2014

Hi,

Thanks for the feedback. I'm a bit confused as to why the code would work the second time, but not the first. Using TrialPay or PayPal results in the same code delivery (which is what you saw) -- i.e. you will get the same product no matter which payment method you choose.

I hope that clears things up. If you need further clarification, please reach out to us.

Kind regards,
Adam
CEO - FreeUnlocks.com

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Very happy”

Written on: 19/07/2014 by gaWright211 (1 review written)

I haven't been unlocked my phone yet,but feel good for your redirect fast… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Unproven effectiveness”

Written on: 19/07/2014 by Kai1974 (1 review written)

Acquiring the unlock code was easy, even though initially a code could not be found. Unfortunately I couldn't confirm that it would have worked because my phone was not a stock standard one. I had installed CyanogenMod and couldn't access the unlock menu and an attempt to reinstall the original phone software failed. Perhaps a warning about modified phones would be a good idea… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“to late”

Written on: 06/07/2014 by HannaBird337 (1 review written)

did not send me on time, I did not like the chat rep had treatment bad attitude… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Goodm but expensive”

Written on: 08/06/2014 by ImaniHastings1988 (1 review written)

Worked very well for a LG Optimus L5 II, receive the code only a few minutes later. And the code work on the first try. But it's more expensive that other sites that do the same thing. I unlocked a Vodafone Smartphone III for 6,99€ in another site, and free unlocks asked my for the same phone 55 dolars… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Include all Models for each brand”

Written on: 08/06/2014 by MeredithGillespie1974 (1 review written)

If a model is not found, It takes 4 to 7 days to get the unlock code. Try to include them so that services will be faster and customers will be happy… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Did not work for our little mobile.”

Written on: 27/05/2014 by Sergio495 (1 review written)

It was not difficult to find the right mobile unlock code, just a couple of things to do. The code came through but it did not unlock our little old Vodafone mobile. Never mind, If it works for you, its great, if not they will give you your money back. … Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Not customer centric”

Written on: 24/05/2014 by McGrath467 (1 review written)

They unlocked my phones very quickly on each occasion so far and the price is not bad. However I've had an issue where I unlocked the same phone twice and asked them for a refund or credit to which they pointed out a no refund Policy on their website. Which in my opinion shows me they much value the short term gain of $8 vs a lifelong customer. I'll be shopping around for a replacement service… Read Full Review

Freeunlocks's Comment

Written on: 26/05/2014

Hi there,

Sorry to hear about that. We actually do have a refund/reimbursement policy outlined in our terms and conditions.

Let me know if you need further assistance. You can reach me directly by heading to our contact us page and putting 'ATTN: CEO' in the subject of the email. I'll personally look into the ticket and ensured that it is assigned to the right department and that it was handled correctly.

We pride ourselves in 100% customer satisfaction, as you can see by many of our other reviews on ReviewCentre.

All the best,
Adam
CEO - FreeUnlocks.com

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“IT WORKED AT LAST, BUT NOT IMMEDIATELY”

Written on: 18/05/2014 by JoseSoto (1 review written)

due to first not very helpful customer support. I contact with my problem and first response said it was my fault for not reading all the info before purchase, after 8 mails I got assistance from other person who explained to me the problem and was very easy to unlock then. the purchased code worked for me but after 4 days of purchase and due to persistant complaining emails… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Instead of an instant, like it was said on the page,...”

Written on: 30/04/2014 by ldHagan481 (1 review written)

Instead of an instant, like it was said on the page, it take about 5 days, and a few contacts with support, but at last i recieved my unlock code and it worked just fine… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“unlock htc desire”

Written on: 23/04/2014 by Moran152 (1 review written)

process and response time was very accurate but cost can be lower… Read Full Review

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