Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.4 / 5
71
86.9% of users recommend this
  • Customer Service

  • Value For Money

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★★★☆☆

“Worked but took a while to come ”

Written on: 24/04/2015 by NaimaConway (1 review written)

The code worked fine but took longer than I thought for the code to arrive… Read Full Review

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★★★☆☆

“Unlock number works, but needs time to send your email”

Written on: 23/04/2015 by CoreyBarton (1 review written)

Unlock number works, but needs time to send your email… Read Full Review

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★★★☆☆

“Don't workshop for me”

Written on: 04/04/2015 by Marvine495 (1 review written)

I received the same code from another site but unfortunately this code does not unlock my phone. I thought that your code will be different… Read Full Review

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★★★☆☆

“When it gets tough...”

Written on: 03/04/2015 by Norbee (4 reviews written)

If you come here for the right unlock code than perfect. If you expect great customer care than less than average... They did get back to me regularly but knew little about handset problem. I had a reluctant handset with peculiar software issue. I got the solution from elsewhere! At the end of story unlocked… Read Full Review

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★★★☆☆

“Good service but late ”

Written on: 14/03/2015 by javalsa (1 review written)

I tried before and it was perfect but with my recent purchase I wait more than 3 weeks. They didn't contac me for any solution I have to send them an email… Read Full Review

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★★★☆☆

“great support”

Written on: 28/02/2015 by Jazlyn379 (1 review written)

Had to wait a several days to get the code since the cost of it were different but i am happy with the team support who managed me well and the unlock code it works… Read Full Review

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★★★☆☆

“needs improvement”

Written on: 09/02/2015 by Makaig63 (1 review written)

I have unlocked many phones in my life! It never took over a week to unlock. Most unlock companies take maximum of 48 hours regardless of when or what time of day or night it is. However freeunlock took over a week I would recommend them because the code worked right away But the time took wayyyyy to lonnnng … Read Full Review

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★★★☆☆

“Works, but could be better”

Written on: 26/01/2015 by Kirkpatrick91 (1 review written)

Unlocked my samsung galaxy S4, and it took them ~40hrs to process the code. If this happened at a cheaper rate, I would be happy now but freeunlocks charges a lot compared to other sites and I would expect a faster unlock code generation. But again it works and for folks who does not care the waiting time to be ~2 business days, great choice. Oh I have to mention their customer service, even though has no phone access, replied to my email pretty fast… Read Full Review

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★★★☆☆

“Excellent service, quick turnaround, but shady website”

Written on: 18/01/2015 by 286Hay (1 review written)

Don't let the website put you off. This is a legitimate service. I opted to pay $20 rather than do the free trial thing. I received my unlock code in less than two hours. My only suggestion would be for them to be more upfront and honest about how long the code generation takes -- there should be something about this on the site (just to set your expectations), but instead there is nothing that I could find. I did report this to their customer service and they followed up promptly. I'd say… Read Full Review

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★★★☆☆

“Not For Me, But Great Customer Service”

Written on: 01/01/2015 by 163Schneider (1 review written)

Unfortunately a code was not found for my phone (Huawei Ascend G730), however I was impressed and grateful for the customer service provided. The support centre was quick to respond to my queries and offered me supplementary options in response to the problem. I opted for a refund and it has gone through smoothly. I have no doubt that this service would be satisfactory for others with perhaps more popular devices… Read Full Review

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★★★☆☆

“LG KG 220 unlock”

Written on: 20/12/2014 by NickNSingapore (1 review written)

I could not get your instructions to work. Searching online I discovered other instructions that told me to insert the original SIM card - when your clear instructions are to insert a SIM card that is not the original SIM card. Anyway no problems And the unlock code worked - but not based on your advice. Here are the instructions from one site which enables me to unlock my phone and better explains what to do than your instructions. How to enter code in LG KG220 ? To enter unlock code… Read Full Review

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★★★☆☆

“More information is needed”

Written on: 13/11/2014 by 228Cochran (1 review written)

I tested several ways to unlock what I saw on the web. None worked. The service that generates the codes, could send a short description of how to unlock. On the web there is a lot of information and much of that information is wrong!… Read Full Review

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★★★☆☆

“Worked.”

Written on: 05/11/2014

Took only a few hours to receive code. Wish the directions for my specific phone came within the email. Code worked.0… Read Full Review

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★★★☆☆

“It unlocked my phone but the procedure needs to be better ”

Written on: 04/11/2014 by Jayden338 (1 review written)

Its too much hassle for unlocking phone especially when u paying… Read Full Review

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★★★☆☆

“Good customer service”

Written on: 30/10/2014 by KathleenMartin (1 review written)

Unable to provide a code. But, very good customer service… Read Full Review

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★★★☆☆

“got there in the end”

Written on: 30/10/2014 by AsiaWentworth (1 review written)

There was no guide for my exact phone which meant a lot of emails back and forth. They did eventually get me a working code. It was the ninth attempt though so cutting it a bit fine. On the up side they did always respond to my emails quickly. The path to a working code could have been a bit easier. Overall i would say ok to good… Read Full Review

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★★★☆☆

“Very Easy”

Written on: 26/10/2014 by Emilianox30 (1 review written)

It was very easy to access the code and I like that there are several codes to use just in case one doesn't work. The first code I tried worked, which made the process very simple. The one thing I would critique are unlocking directions. I was unfamiliar with unlocking phones in general so I had no idea where to start. The directions need to be written for clueless people like me. Luckily I searched Youtube and found the perfect video showing me step by step. Unfortunately, it was from another… Read Full Review

Freeunlocks's Comment

Written on: 29/10/2014

Thanks for the feedback! It has been noted and we'll do our best to fix this in the future.

Kind regards,
Adam
CEO - FreeUnlocks.com

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★★★☆☆

“dosent have my code”

Written on: 15/10/2014 by JaidynMcConnell494 (1 review written)

tgey gave me 4 codes none of which worked , they offered me a full refund or to apply payment to another phone very nice too bad my vendor and free couldnt find my unlock code… Read Full Review

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★★★☆☆

“Frustrating Experience”

Written on: 05/10/2014

I wanted to get a code for my new phone and was impressed with the offer being made by Freeunlocks. I subsequently subscribed to a service paying a small fee expecting to then be provided with my code to unlock my phone. As nothing happened I contacted Customer Services to establish what was happening. I was informed that they had no record of any transaction being made and asked for proof. This process took several days and was very frustrating as I was being asked for information that I… Read Full Review

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★★★☆☆

“works but no instructions”

Written on: 02/10/2014

was very easy to get code. price was very reasonable IMHO. Once I received the code, I could not find any instructions on how to use/ enter the code. Had to email "freeunlocks" service to get the "secret code" of how to enter the code I had to pay for. Just a little annoying after frustrating searches on their website and finding nothing to have to email them on how to perform the unlock. In their defense, the answered my email within 10 mins… Read Full Review

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