Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.4 / 5
87% of users recommend this
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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Works, but could be better”

Written on: 26/01/2015 by Kirkpatrick91 (1 review written)

Unlocked my samsung galaxy S4, and it took them ~40hrs to process the code. If this happened at a cheaper rate, I would be happy now but freeunlocks charges a lot compared to other sites and I would expect a faster unlock code generation. But again it works and for folks who does not care the waiting time to be ~2 business days, great choice. Oh I have to mention their customer service, even though has no phone access, replied to my email pretty fast… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Excellent service, quick turnaround, but shady website”

Written on: 18/01/2015 by 286Hay (1 review written)

Don't let the website put you off. This is a legitimate service. I opted to pay $20 rather than do the free trial thing. I received my unlock code in less than two hours. My only suggestion would be for them to be more upfront and honest about how long the code generation takes -- there should be something about this on the site (just to set your expectations), but instead there is nothing that I could find. I did report this to their customer service and they followed up promptly. I'd say… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Not For Me, But Great Customer Service”

Written on: 01/01/2015 by 163Schneider (1 review written)

Unfortunately a code was not found for my phone (Huawei Ascend G730), however I was impressed and grateful for the customer service provided. The support centre was quick to respond to my queries and offered me supplementary options in response to the problem. I opted for a refund and it has gone through smoothly. I have no doubt that this service would be satisfactory for others with perhaps more popular devices… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“LG KG 220 unlock”

Written on: 20/12/2014 by NickNSingapore (1 review written)

I could not get your instructions to work. Searching online I discovered other instructions that told me to insert the original SIM card - when your clear instructions are to insert a SIM card that is not the original SIM card. Anyway no problems And the unlock code worked - but not based on your advice. Here are the instructions from one site which enables me to unlock my phone and better explains what to do than your instructions. How to enter code in LG KG220 ? To enter unlock code… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“More information is needed”

Written on: 13/11/2014 by 228Cochran (1 review written)

I tested several ways to unlock what I saw on the web. None worked. The service that generates the codes, could send a short description of how to unlock. On the web there is a lot of information and much of that information is wrong!… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Worked.”

Written on: 05/11/2014

Took only a few hours to receive code. Wish the directions for my specific phone came within the email. Code worked.0… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“It unlocked my phone but the procedure needs to be better ”

Written on: 04/11/2014 by Jayden338 (1 review written)

Its too much hassle for unlocking phone especially when u paying… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Good customer service”

Written on: 30/10/2014 by KathleenMartin (1 review written)

Unable to provide a code. But, very good customer service… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“got there in the end”

Written on: 30/10/2014 by AsiaWentworth (1 review written)

There was no guide for my exact phone which meant a lot of emails back and forth. They did eventually get me a working code. It was the ninth attempt though so cutting it a bit fine. On the up side they did always respond to my emails quickly. The path to a working code could have been a bit easier. Overall i would say ok to good… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Very Easy”

Written on: 26/10/2014 by Emilianox30 (1 review written)

It was very easy to access the code and I like that there are several codes to use just in case one doesn't work. The first code I tried worked, which made the process very simple. The one thing I would critique are unlocking directions. I was unfamiliar with unlocking phones in general so I had no idea where to start. The directions need to be written for clueless people like me. Luckily I searched Youtube and found the perfect video showing me step by step. Unfortunately, it was from another… Read Full Review

Freeunlocks's Comment

Written on: 29/10/2014

Thanks for the feedback! It has been noted and we'll do our best to fix this in the future.

Kind regards,
Adam
CEO - FreeUnlocks.com

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“dosent have my code”

Written on: 15/10/2014 by JaidynMcConnell494 (1 review written)

tgey gave me 4 codes none of which worked , they offered me a full refund or to apply payment to another phone very nice too bad my vendor and free couldnt find my unlock code… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Frustrating Experience”

Written on: 05/10/2014

I wanted to get a code for my new phone and was impressed with the offer being made by Freeunlocks. I subsequently subscribed to a service paying a small fee expecting to then be provided with my code to unlock my phone. As nothing happened I contacted Customer Services to establish what was happening. I was informed that they had no record of any transaction being made and asked for proof. This process took several days and was very frustrating as I was being asked for information that I… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“works but no instructions”

Written on: 02/10/2014

was very easy to get code. price was very reasonable IMHO. Once I received the code, I could not find any instructions on how to use/ enter the code. Had to email "freeunlocks" service to get the "secret code" of how to enter the code I had to pay for. Just a little annoying after frustrating searches on their website and finding nothing to have to email them on how to perform the unlock. In their defense, the answered my email within 10 mins… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Worked in the end”

Written on: 01/10/2014 by uqBrown262 (1 review written)

Despite the fact that it took over a week for the code to arrive, once it did, it worked immediately. The ambiguity of the questions on the application form led me to put in the wrong information regarding the service provider. As soon as I noticed this, I emailed the support address, who told me it was not possible to change any information on the application once it was submitted. As such it took over a week for the code to arrive (meaning a week without a functioning phone!) The support… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Good result, poor process”

Written on: 26/09/2014 by Braden19 (1 review written)

I used this site because of the reviews here and the apparently rapid timescale (comments like 'they said 3 days and it arrived in 5 minutes'). This was certainly not the case for me. I was quoted 1-4 days and waited 6 before receiving my code. When I emailed to ask for an update on any delays, I received a very short and curt reply, essentially just telling me to wait. The code I eventually received worked perfectly, but the customer service up to that point was not very good. I used the… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Satisfaction after confusion.”

Written on: 22/09/2014 by 253Bruce (1 review written)

Things that were confusing: 1 Having to go to several sites and get several emails. 2.When Paypal was offered, it said the cost would be about $2-3, but when I actually paid, it was $7 something. 3. One email said I would get results in an hour, another said up to 48 hours. (?) I had to wait until the second day. It was not user friendly, but it DID work; so it turned out well … Read Full Review

Freeunlocks's Comment

Written on: 22/09/2014

Hi, thanks for the feedback. Glad to hear it worked. We are aware of this bug affecting a small number of customers, whereby the price displayed is not the correct price. Sorry that you were affected; this should be resolved soon.

Kind regards,
Adam

CEO - FreeUnlocks.com

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Huawei G510 unlocked, quote one price charge double.”

Written on: 21/09/2014 by wpickles (0 reviews written)

The Good: Huawei G510 unlock codes received within 24 hours and first code worked first time. Great news. The Bad: Got to checkout indicating one price but the price had doubled by the time I have paid by PayPal. Daylight Robbery. Informed “Freeunlock” who got back to me very quickly and very apologetic. As they say, “You can’t spend an apology”, so a reasonable solution to the website problems would be to have at least offer a partial refund. No chance. Be very careful at checkout… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Great service BUT extra charges.”

Written on: 19/09/2014 by QuentinDonovan284 (1 review written)

Bought unlock code for Huawei G510, web told me one price but when I got to PayPal to pay another price was charged. When this happens the charged price is never lower and it wasn't this time. That difference in price would have affected my purchase but I just ploughed on and bought. Reported problem and got an apology very quickly, but as they say "You can't spend that", a refund would have been much better. Codes took less than 24 hours to be emailed, first code worked first time… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“Process did not work”

Written on: 19/09/2014 by Johnsonqc4 (1 review written)

Could not unlock the phone with suggested procedure. No reimbursement was possible… Read Full Review

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★★★☆☆
Free Unlocks - www.freeunlocks.com

“did not work”

Written on: 17/09/2014 by jscava (1 review written)

bought code but can not get it to work waist of my money… Read Full Review

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