Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.4 / 5
30
87% of users recommend this
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★★☆☆☆

“Still Waiting!!!”

Written on: 08/04/2015 by 74Coffey (1 review written)

Its been a week now and I still do not have my unlock code. I have tried to contact them thru email to no avail… Read Full Review

Freeunlocks's Comment

Written on: 09/04/2015

Hi there,

Please shoot me an email and putting "ATTN: PERRY" in the subject. I'll look into the inquiry and investigate the issues.

Let us help you!

Kind Regards,
Perry
COO-FreeUnlocks

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★★☆☆☆

“Unlockcodes for Mobiles”

Written on: 21/03/2015 by 211Hewitt (1 review written)

The reason for the low score is that your add says free unlock codes but when you get in and find the code you need it cost to get the code for the mobile… Read Full Review

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★★☆☆☆

“free unlocks fat waste of time”

Written on: 08/03/2015 by Pierre399 (1 review written)

The lead time prohibitive, why offer a service fee free to clients,only to waste thier time, vague info, feeding info to the customers piecemeal is a bush league stall out scheme, a fraudulent intent is the answer. … Read Full Review

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★★☆☆☆

“sent me wrong code”

Written on: 05/02/2015 by mikelarock (1 review written)

I sent in my iemi number or whatever was told this was super easy I did everything step by step then spent 40$ for a code that does not work...not very impressed… Read Full Review

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★★☆☆☆

“I can't unlock this phone the code need it said wrong...”

Written on: 02/02/2015 by Anadiaz37 (1 review written)

I can't unlock this phone the code need it said wrong puk code… Read Full Review

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★★☆☆☆

“Unable to unlock my phone!!!!”

Written on: 22/01/2015 by 207Little (1 review written)

Unable to unlock my phone!!!!… Read Full Review

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★★☆☆☆

“Code did not work ”

Written on: 19/12/2014

Your staff were as helpful as possible, unfortunately the codes given did not work. Even after a factory reset. There is not any more I can say. This is a service that succeeds or fails on the codes provided. I now have to supply a video to prove the code did not work, something I am finding difficulty providing. the problem is keeping the device in focus, using one hand for the video and the other to type in the codes… Read Full Review

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★★☆☆☆

“not satisfied”

Written on: 07/12/2014 by Walsh80 (1 review written)

i paid for a service that i did not get and would be very happy to know how i can be refunded or the service transferred to another phone. I am really dissatisfied… Read Full Review

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★★☆☆☆

“BAIT AND SWITCH - Said they could unlock phone but...”

Written on: 07/11/2014 by Huffman86 (1 review written)

Their site said it was possible to unlock the Blackberry Passport. So I paid, entered the IMEI as requested, and only after paying then did it appear and say "Mobile not supported". This is at the best disingenuous. You are better going to a site that asks you to enter IMEI before they take your money… Read Full Review

Freeunlocks's Comment

Written on: 11/11/2014

Bait and switch? Codes not found happen in 1% of cases (which is actually industry standard) and we are always happy to refund per our 100% guarantee:

Please contact us; I think you'll find our team is always happy to help:

If we were bait and switch, we wouldn't have unlocked over 85,000 phones to date, and nor would we have thousands of independent reviews, and our payment gateways would have banned us long ago. We have been around since 2009 - we are in no way a scam.

Regards,
Adam
CEO

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★★☆☆☆

“disapointed with service”

Written on: 03/09/2014 by chimming (1 review written)

You were not able to unlock the phone no code was provided… Read Full Review

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★★☆☆☆

“unlock code”

Written on: 24/08/2014 by Cobbzh207 (1 review written)

This company couldn't locate an unlock code for my phone. Paid 49.95. I used another site and had a code within an hour. Wasted 49.95… Read Full Review

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★★☆☆☆

“Code worked but took too long and communication was poor”

Written on: 29/07/2014 by mattsc (1 review written)

The site estimated instant delivery of the unlock code, which is why I chose the site. I wanted my daughter to use the phone with a new PAYG SIM while she was away. Sadly the code took well over 48 hours to arrive, and needed chasing twice. I understand if a company has temporary problems, but would expect them to proactively inform customers who are waiting expectantly for their code - this didn't happen. My second chase email led to a response and finally the code, but there was no apology in… Read Full Review

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★★☆☆☆

“Check fine print”

Written on: 28/07/2014 by Anniesue01 (1 review written)

I went to the website, typed in all of the information they asked for, including the specific IMEI for my phone, which is an HTC Inspire 4G issued by Verizon. So far so good. Then they ask for the $10 payment, which I made, and they sent me the unlock code. What they don't tell you UP FRONT is that you must know ahead of time if the unlock code will work for your phone. It doesn't work for Verizon-issued phones. After several email exchanges with their support people I was informed that I… Read Full Review

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★★☆☆☆

“said they could unlock Huawei E586 mifi before I paid”

Written on: 28/06/2014

Freeunlocks said they could unlock my device so i paid my $9.99 and got a reply within 24 hours. the reply said they couldn't generate a code for my PHONE! if they think its a phone I'm not surprised. I have twice requested a refund, no reply after 2 days. the very name Freeunlocks is misleading as in most cases they ask for payment. sorry but I cannot recommend Freeunlocks, in fact my advice would be to go elsewhere… Read Full Review

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★★☆☆☆

“sorry, but codes didn't work on my phone”

Written on: 18/06/2014 by Selina302 (1 review written)

Codes didn't work on my phone. now, they are offering me a devolution or unblocking another phone. But I've record a video. I'm in that. That's all for the moment… Read Full Review

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★★☆☆☆

“Could notr find my cell phone co or way to contact...”

Written on: 20/04/2014 by giBarton39 (1 review written)

Could not find my cell phone co Net10 or way to contact you for help… Read Full Review

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★★☆☆☆

“DOES NOT WORK!”

Written on: 30/03/2014 by FDHDOM (1 review written)

I went to the unlock FAQ as told. Since the list DID NOT include the Storm 2 9550, I tried the process for the 9530 which took me through the enter mepd part, I then entered mep2 and nothing happened. I then tried the "All Blackberry" process and could find no "Settings Menu". I REALLY would like to be able to use my phone. Could you PLEASE JUST SEND ME THE MEP CODE?… Read Full Review

Freeunlocks's Response to FDHDOM's Review

Written on: 04/04/2014

Hi there,

Did you contact us? We will get back to you within 8-24 hours.

Thanks,
Adam
CEO - FreeUnlocks.com

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★★☆☆☆

“halfway unlocked my phone. Not satisfied.”

Written on: 12/03/2014 by Christopher76134 (1 review written)

I have an AT&T, HTC one X phone, and want to use it with T-mobile. I paid $10 and got my unlock code in three minutes. (quick service!) The code unlocked the phone calls only. (poor quality product.) Data, enternet functions still do not work. (very unhappy!) Took phone to my provider who worked on it and said it was only partially unlocked. Took it to a phone repair place and they worked with it for an hour and they said the same. took it to another location that services my provider and they… Read Full Review

Freeunlocks's Response to Christopher76134's Review

Written on: 13/03/2014

Hi there,

I'm sorry to hear you are having trouble. But there is no such thing as 'partially unlocked'. We use the same remote unlocking codes as your providers have, and they completely unlock the device. In fact there's no way to 'partially lock' a device either.

I would suggest calling your new provider (T-Mobile) and requesting that they activate data and provide you with their APN data -- the latter is very important.

If you went to another site, they would likely give the same code and you would not be able to enter the code as your phone will not request a code any longer -- because it is already unlocked ;)

I hope that clears things up.

Kind regards,
Adam
CEO - FreeUnlocks.com

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★★☆☆☆

“Unlock Phone Error”

Written on: 08/03/2014 by terrylh57 (1 review written)

People who have a Tracfone on the Safelink Network should NOT even attempt to purchase an unlock code for a non-Tracfone transfer. I was misinformed and was told that the Safelink Network will not work only after I had purchased the code. Initial codes are sent within 24-48 hours. After waiting over 48 hours, I had to call to inquire why my codes were delinquent. The person then sent the codes. The codes DID unlock the phone as advertised, but I would have never purchased them had the person… Read Full Review

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★★☆☆☆

“very poor service”

Written on: 12/01/2014

ordered as indicated then was asked for more info---sent and still waiting for code. no way to contact them except by email which they do not respond to after two days. this is not free by the way unless you buy something else… Read Full Review

Freeunlocks's Comment

Written on: 12/01/2014

Hi there,

Thanks for the feedback. We do have a guaranteed response time of 8-24 hours. Maybe we didn't receive your inquiry. I'd suggest emailing us to ensure we receive it. If you need me to personally route it to the correct department please add "ATTN: CEO" in the subject which will assign the ticket for me to review. Please ensure you add as much info as possible to the ticket including order number and IMEI.

Kind regards,
Adam
CEO - FreeUnlocks.com

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