Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.4 / 5
34
86.9% of users recommend this
  • Customer Service

  • Value For Money

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★★☆☆☆

“Code Didn't Work”

Written on: 04/05/2015

I entered my cellphones IMEI number with the make and paid for a code that couldn't be used. It would be nice if you could also enter your service provider that way customers don't waste their money… Read Full Review

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★★☆☆☆

“For a Samsung note 3 code, could not do it, asked for...”

Written on: 03/05/2015 by sabuyunnus (3 reviews written)

Asked for a Samsung Galaxy note 3 unlock code, got a reply after 12 hours that they need extra money to run another tool. Requested refund, not sure when I will get refund… Read Full Review

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★★☆☆☆

“For a Samsung note 3 code, could not do it, asked for...”

Written on: 03/05/2015 by sabuyunnus (3 reviews written)

Asked for a Samsung Galaxy note 3 unlock code, got a reply after 12 hours that they need extra money to run another tool. Requested refund, not sure when I will get refund… Read Full Review

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★★☆☆☆

“refund required”

Written on: 03/05/2015 by uncapabs (1 review written)

Unable to unlock phone with code and following instructions. Be asking for a refund… Read Full Review

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★★☆☆☆

“Still Waiting!!!”

Written on: 08/04/2015 by 74Coffey (1 review written)

Its been a week now and I still do not have my unlock code. I have tried to contact them thru email to no avail… Read Full Review

Freeunlocks's Comment

Written on: 09/04/2015

Hi there,

Please shoot me an email and putting "ATTN: PERRY" in the subject. I'll look into the inquiry and investigate the issues.

Let us help you!

Kind Regards,
Perry
COO-FreeUnlocks

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★★☆☆☆

“Unlockcodes for Mobiles”

Written on: 21/03/2015 by 211Hewitt (1 review written)

The reason for the low score is that your add says free unlock codes but when you get in and find the code you need it cost to get the code for the mobile… Read Full Review

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★★☆☆☆

“free unlocks fat waste of time”

Written on: 08/03/2015 by Pierre399 (1 review written)

The lead time prohibitive, why offer a service fee free to clients,only to waste thier time, vague info, feeding info to the customers piecemeal is a bush league stall out scheme, a fraudulent intent is the answer. … Read Full Review

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★★☆☆☆

“sent me wrong code”

Written on: 05/02/2015 by mikelarock (1 review written)

I sent in my iemi number or whatever was told this was super easy I did everything step by step then spent 40$ for a code that does not work...not very impressed… Read Full Review

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★★☆☆☆

“I can't unlock this phone the code need it said wrong...”

Written on: 02/02/2015 by Anadiaz37 (1 review written)

I can't unlock this phone the code need it said wrong puk code… Read Full Review

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★★☆☆☆

“Unable to unlock my phone!!!!”

Written on: 22/01/2015 by 207Little (1 review written)

Unable to unlock my phone!!!!… Read Full Review

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★★☆☆☆

“Code did not work ”

Written on: 19/12/2014

Your staff were as helpful as possible, unfortunately the codes given did not work. Even after a factory reset. There is not any more I can say. This is a service that succeeds or fails on the codes provided. I now have to supply a video to prove the code did not work, something I am finding difficulty providing. the problem is keeping the device in focus, using one hand for the video and the other to type in the codes… Read Full Review

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★★☆☆☆

“not satisfied”

Written on: 07/12/2014 by Walsh80 (1 review written)

i paid for a service that i did not get and would be very happy to know how i can be refunded or the service transferred to another phone. I am really dissatisfied… Read Full Review

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★★☆☆☆

“BAIT AND SWITCH - Said they could unlock phone but...”

Written on: 07/11/2014 by Huffman86 (1 review written)

Their site said it was possible to unlock the Blackberry Passport. So I paid, entered the IMEI as requested, and only after paying then did it appear and say "Mobile not supported". This is at the best disingenuous. You are better going to a site that asks you to enter IMEI before they take your money… Read Full Review

Freeunlocks's Comment

Written on: 11/11/2014

Bait and switch? Codes not found happen in 1% of cases (which is actually industry standard) and we are always happy to refund per our 100% guarantee:

Please contact us; I think you'll find our team is always happy to help:

If we were bait and switch, we wouldn't have unlocked over 85,000 phones to date, and nor would we have thousands of independent reviews, and our payment gateways would have banned us long ago. We have been around since 2009 - we are in no way a scam.

Regards,
Adam
CEO

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★★☆☆☆

“disapointed with service”

Written on: 03/09/2014 by chimming (1 review written)

You were not able to unlock the phone no code was provided… Read Full Review

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★★☆☆☆

“unlock code”

Written on: 24/08/2014 by Cobbzh207 (1 review written)

This company couldn't locate an unlock code for my phone. Paid 49.95. I used another site and had a code within an hour. Wasted 49.95… Read Full Review

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★★☆☆☆

“Code worked but took too long and communication was poor”

Written on: 29/07/2014 by mattsc (1 review written)

The site estimated instant delivery of the unlock code, which is why I chose the site. I wanted my daughter to use the phone with a new PAYG SIM while she was away. Sadly the code took well over 48 hours to arrive, and needed chasing twice. I understand if a company has temporary problems, but would expect them to proactively inform customers who are waiting expectantly for their code - this didn't happen. My second chase email led to a response and finally the code, but there was no apology in… Read Full Review

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★★☆☆☆

“Check fine print”

Written on: 28/07/2014 by Anniesue01 (1 review written)

I went to the website, typed in all of the information they asked for, including the specific IMEI for my phone, which is an HTC Inspire 4G issued by Verizon. So far so good. Then they ask for the $10 payment, which I made, and they sent me the unlock code. What they don't tell you UP FRONT is that you must know ahead of time if the unlock code will work for your phone. It doesn't work for Verizon-issued phones. After several email exchanges with their support people I was informed that I… Read Full Review

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★★☆☆☆

“said they could unlock Huawei E586 mifi before I paid”

Written on: 28/06/2014

Freeunlocks said they could unlock my device so i paid my $9.99 and got a reply within 24 hours. the reply said they couldn't generate a code for my PHONE! if they think its a phone I'm not surprised. I have twice requested a refund, no reply after 2 days. the very name Freeunlocks is misleading as in most cases they ask for payment. sorry but I cannot recommend Freeunlocks, in fact my advice would be to go elsewhere… Read Full Review

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★★☆☆☆

“sorry, but codes didn't work on my phone”

Written on: 18/06/2014 by Selina302 (1 review written)

Codes didn't work on my phone. now, they are offering me a devolution or unblocking another phone. But I've record a video. I'm in that. That's all for the moment… Read Full Review

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★★☆☆☆

“Could notr find my cell phone co or way to contact...”

Written on: 20/04/2014 by giBarton39 (1 review written)

Could not find my cell phone co Net10 or way to contact you for help… Read Full Review

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