Free Unlocks Reviews - www.freeunlocks.com

★★★★☆
4.3 / 5
52
87% of users recommend this
  • Customer Service

  • Value For Money

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★★☆☆☆

“Code not working! Very poor support. No refund, yet.”

Written on: 26/01/2016 by HoriaTM (1 review written)

Sent the proof video but they try to abuse my patience too. My HTC from Vodafone RO is notoriously difficult (expensive) to unlock but they wouldn't admit it. Never state it from first place on the site 'We dont unlock this HTCs' Waiting for refund… Read Full Review

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★★☆☆☆

“slow data”

Written on: 12/01/2016 by KalebCallahan3 (1 review written)

slow data on my lg android phone… Read Full Review

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★★☆☆☆

“Very poor explanations ”

Written on: 25/12/2015

Very poor explanations on how to input details on phone, it took almost 2 days to do the unlock… Read Full Review

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★★☆☆☆

“No working”

Written on: 23/12/2015 by Richarda349 (1 review written)

I have an LG G Stylo and even though I received the unlock codes there are no instructions on how to unlock the phone. I have tried oing a factory reset and still nothing, I have tried 2 different sim cards and nothing. I feel like this was a waste of my time including signing up with stamps.com… Read Full Review

Vrichasf's Comment

Written on: 23/12/2015

You have to wait for an email with download code in it. After u get the code, insert SIM card and when prompted, enter unlock code that is in email.

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★★☆☆☆

“Slowest service ever”

Written on: 21/11/2015 by wxMorris473 (1 review written)

I applied for the unlock code because its said it was free, £5.99 later and now the owner of some business cards which I didn't need and £4 more expensive than advertised on the site I patiently waited 2 days for a code for my phone! There is no direct contact with the company either as there are no phone numbers listed and email reply times were slow! It's more convenient to get the phone unlocked by companies such as game. They do it in store, there and then for £12 so unless you have a… Read Full Review

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★★☆☆☆

“Never got my refund”

Written on: 01/11/2015 by jacobancich (1 review written)

Your establishment was unable to unlock my device which I was OK with and happy that they were up front about it. then they gave me three options, I chose option 2, A refund. But after that all communication went dark. Idk if I'm getting my money back or when. All I've gotten in response are computer generated responses, and now this review email... That is terrible customer service, and the fact that I have been only communicating with automated responses is very frustrating In itself… Read Full Review

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★★☆☆☆

“Process needs review”

Written on: 28/10/2015 by bdWheeler130 (1 review written)

I recently tried this service but was not happy with the process. I provided the required information and received confirmation that my phone could be unlocked. I decided to proceed with the purchase and provided the necessary financing information. Shortly after receiving confirmation of my order and a promise of an unlock code, I receive a second note telling me they could not unlock the phone after all. My complaint is this, why did they not confirm definitely whether or not they could… Read Full Review

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★★☆☆☆

“no hay codigo para mi celu”

Written on: 25/10/2015 by jxHewitt460 (1 review written)

no me dicen como me van a devolver el dinero sigo esperando quise desbloquear otro celular por lo que ya había pagado pero no hay códigos para este nuevo celular así que seguiré aguardando a que me envíen un mail para saber como hago para que me devuelvan el dinero o como introduzco un nuevo celular ya que cuando introduzco uno nuevo me lleva el sistema a pagar un nuevo desbloqueo… Read Full Review

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★★☆☆☆

“Código de desbloqueo ”

Written on: 16/10/2015 by Anastazia38 (1 review written)

Hola no se de que manera desbloquear mi HTC desire 510 (sprint) el código de desbloqueo que me enviaron al insertar la tarjeta sim no me pide ningún código por donde hacerlo entonces? Espero me puedan ayudar gracias… Read Full Review

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★★☆☆☆

“Failed to perform”

Written on: 20/09/2015 by georgeapostol (1 review written)

Getting the unlock code was easy. After using it I had a lengthy email exchanges to obtain from support the methodology of checking if the unlocking was successful. At the end I've got the disappointing: try it and if it works it works, thank you. When the time came I bought a SIM card, installed it and got a locked phone. Emailed support again and - after a lengthy exchange - I've got the unlocking code again, used it and got an 'Incorrect password' pop-up. It did not work and I've asked for… Read Full Review

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★★☆☆☆

“Would not unlock my Nexus phone.”

Written on: 12/09/2015 by ch47pilot (1 review written)

Took my phone to T-Mobile to try the unlock code and no one there was able to unlock the phone using both provided codes. This phone belonged to my son who passed away and I thought I could use it but I guess not. I know that it is an expensive phone such a shame to simply throw it away… Read Full Review

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★★☆☆☆

“Way too long!”

Written on: 06/08/2015 by ldigiulio7 (1 review written)

I don't want to say anything bad about the people at Freeunlocks because I guess they're just doing their jobs, BUT there is no way that it should take 3 - 7 business days to unlock a cellphone. I have dealt with other unlock companies that were $10 cheaper and promised (and delivered) an unlock code within 24hrs… Read Full Review

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★★☆☆☆

“Took to long to get code”

Written on: 05/07/2015

After reading reviews on your service we decided to give it a try since quite a few said how quickly thethey recieved their code. Well this is day 4 and we are still waiting… Read Full Review

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★★☆☆☆

“Code didn't work”

Written on: 02/07/2015 by eohunter (1 review written)

I received a code as advertised; the code however didn't work. The phone does indicate the code was accepted but the phone remains carrier locked and repeatedly asks for the code with the foreign SIM in the phone. Tried two different SIM cards with the same result. I emailed support but received no reply. I would at least expect a rely from support in order to consider a service to be above average which is reason for the low rating… Read Full Review

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★★☆☆☆

“VERY DISSAPONTED”

Written on: 22/06/2015

The advert originally said "FREE" but that only applied if you bought something you didn't want. The actual fee was very expensive and then to be told that I probably provided the wrong information and that why the pone couldn't be unlocked. The actual website was easy to use but at the end of the day it's results that count… Read Full Review

Freeunlocks's Comment

Written on: 25/06/2015

Hi,

If you have any issues using TrialPay's service, you will need to contact them as we have no control over the offers you see.

The service is free -- simply "try or buy something you want (the offer), to get something you need (our unlock code) for free". Note that you get your code for free if you complete any of the displayed offers.

We cannot see your order details via this review. Please feel free to shoot us an email by putting 'ATTN: PERRY' in the subject, and I'll make sure this is attended to. Let us help you! :)

Kind Regards,
Perry
The FreeUnlocks Team

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★★☆☆☆

“tutorial doesnt work”

Written on: 16/06/2015 by CindyCopeland (1 review written)

A real pain to unlock the htc m8 HK Sprint. i still cant do it.. thats very sick, if you have a tutorial that wotks on the m8 i would be very heppy … Read Full Review

Freeunlocks's Comment

Written on: 16/06/2015

Hi there,

Unfortunately, Sprint locked phones cannot be unlocked at the moment with our code since the phone doesn't asks for a network unlock code.

Kind Regards,
Perry
The FreeUnlocks Team

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★★☆☆☆

“Not the best”

Written on: 12/06/2015 by BenjaminHammond404 (1 review written)

It may be that the unlock code won't work for un unknown reason. However, the only response you get is that you should have known that it wouldn't work. How???? All the caveats they say in their instructions were accounted for before ordering. Therefore, you run a 50:50 risk you will get something and 50% that it won't happen and it will be pinned on you, because as a phone genius you should have known!! … Read Full Review

Freeunlocks's Comment

Written on: 16/06/2015

Hi there,

I'm so sorry to hear that! we do have the best team who can help you that concerns unlocking. I'm also willing to help you, please do send us an email with ATTN:PERRY in the subject.

We are always happy to help!

Kind Regards,
Perry
COO- FreeUnlocks

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★★☆☆☆

“NO REAL HELP”

Written on: 27/05/2015

YOUR INFO DID NOT HELP UNLOCK MY PHONE, MY SERVICE PROVIDER HERE IN TOWN DID IT FOR ME, & DISABLED THE FUNCTION PERMANENTLY. WASTED TIME & MONEY WITH YOU GUYS… Read Full Review

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★★☆☆☆

“Code Didn't Work”

Written on: 04/05/2015

I entered my cellphones IMEI number with the make and paid for a code that couldn't be used. It would be nice if you could also enter your service provider that way customers don't waste their money… Read Full Review

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★★☆☆☆

“For a Samsung note 3 code, could not do it, asked for...”

Written on: 03/05/2015 by sabuyunnus (3 reviews written)

Asked for a Samsung Galaxy note 3 unlock code, got a reply after 12 hours that they need extra money to run another tool. Requested refund, not sure when I will get refund… Read Full Review

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